BAM! and brocken already "fatal error"

[Neon5050]

its up and i keep getting "fatal error, cannot set display mode"

W T F


and lol I made a spelling mistake in the name sry

[Symbiotic]

No problems here! Not sure what to suggest.

[WyrdWyrdo]

I'm getting the same error. I can run the First Encounter fine, just this one crashes with this same message.

[seseorang]

Tried closing an restarting Steam? Did you let the installer for DirectX, etc finish - regardless of how annoying they are?

[Neon5050]

well i was in a hurry to start and my steam almost crashed when it was doing the first time install so that might be it, either way i just got rid of it and im downloading it again...

[dragon875]

Try verifying your game cache files too. Maybe you guys got a corrupt download.

To verify your game cache files:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[Neon5050]

Try verifying your game cache files too. Maybe you guys got a corrupt download.

To verify your game cache files:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

well thats not exactly the point with glitches in the game, its that it wont start in the first place

[dragon875]

well thats not exactly the point with glitches in the game, its that it wont start in the first place

I have had several games that would not start due to one of the files being corrupt. All I had to do was verify the game cache files and it automatically redownloaded the corrupt files and then the game would start up just fine.

[Neon5050]

damn :(
well its already gone and i gtg to work soon so ill let it download and wait till i get back

but wyrdwyrdo, if it works for u, lemme know about it k cuz i used to pwn at serious sam 2

[dragon875]

Good luck! Let us know if your download fixed the game.

[WyrdWyrdo]

I tried the verify cache, but still no luck. One odd thing when it crashes though, it looks as though it cant decide what resolution to play at, as just behind the error popup, is two windows, empty, one that looks like its trying to play 640, the other an 800x600.

[Robbydude]

I get the same error. Does anyone know the solution to this yet?

[_Politician_]

Please post your log file, it's in 'teamapps\common\serious sam hd the second encounter\Log' and called 'SamHD_TSE.All.txt'

[dragon875]

Please post your log file, it's in 'teamapps\common\serious sam hd the second encounter\Log' and called 'SamHD_TSE.All.txt'

Beat me to it!!

[Robbydude]

Please post your log file, it's in 'teamapps\common\serious sam hd the second encounter\Log' and called 'SamHD_TSE.All.txt'

-------- START OF LOG --------

16:09:57 LOG: Core version: $Version: SeriousSamHD_TSE; Win32; Standard; Final; 3.003.00:120453; 2010-04-28 11:55:07; @builder$
16:09:57 LOG: Command: $
16:09:57 LOG: Initializing timer.
16:09:57 LOG: Timestamp: 2010/04/28 16:09:56
16:09:57 LOG: Binary name: SamHD_TSE.exe
16:09:57 LOG: Binary soft path: Bin/
16:09:57 LOG: Binary hard path: c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\
16:09:57 LOG: Application directory: c:\program files\steam\steamapps\common\serious sam hd the second encounter\
16:09:57 LOG: * OS...
16:09:57 LOG: Name: Windows Vista (Home)
16:09:57 LOG: Kernel: WinNT (32-bit)
16:09:57 LOG: Version: 6.0, build 6000
16:09:57 LOG:
16:09:57 LOG: * CPU...
16:09:57 LOG: Vendor: GenuineIntel
16:09:57 LOG: Type: 0, Family: 6, Model: 15, Stepping: 11
16:09:57 LOG: Clock: 2.33 GHz
16:09:57 LOG: Cores: 2
16:09:57 LOG: CMOV: Yes
16:09:57 LOG: SSE: Yes
16:09:57 LOG:
16:09:57 LOG: * Memory...
16:09:57 LOG: Total physical memory: 3069 MB
16:09:57 LOG: Free physical memory: 1229 MB
16:09:57 LOG:
16:09:57 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\ScriptLua.dll".
16:09:57 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GameEnv_Steam.dll".
16:09:57 INF: GameEnv API: Steam
16:09:57 ERR: Error getting mixer source line info for microphone. Will not be able to control microphone.
16:09:57 LOG: Created thread 5140.
16:09:57 LOG: Thread 5140 named 'ResourceLoader'.
16:09:57 LOG: "$C:/Program Files/Steam/userdata/38024401/41010/local/SeriousSamHD_TSE.ini" does not exist, skipping cvar loading.
16:09:57 LOG: Trying to set display mode 1440x900(fullscreen)...
16:09:57 LOG:
16:09:57 LOG: Desktop settings:
16:09:57 LOG: Color depth: 32-bit
16:09:57 LOG: Desktop resolution: 1440 x 900
16:09:57 LOG: Virtual screen: 1440 x 900
16:09:57 LOG: Monitors attached: 1
16:09:57 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:09:57 LOG: Loaded "D3D9.dll".
16:09:57 LOG: Loaded "D3DCompiler_42.dll".
16:09:58 ERR: Cannot set requested display mode 1440x900: GfxAPI error: Failed to load dynamic module "ATIADLXY.DLL".
16:09:58 INF: Trying fallback modes...
16:09:58 LOG: Trying to set display mode 640x480(fullscreen)...
16:09:58 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:09:58 LOG: Loaded "D3D9.dll".
16:09:58 LOG: Loaded "D3DCompiler_42.dll".
16:09:58 ERR: Cannot set requested display mode 640x480: GfxAPI error: Cannot create rendering device!
16:09:58 LOG: Trying to set display mode 1440x900(fullscreen)...
16:09:58 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:09:58 LOG: Loaded "D3D9.dll".
16:09:58 LOG: Loaded "D3DCompiler_42.dll".
16:09:59 ERR: Cannot set requested display mode 1440x900: GfxAPI error: Failed to load dynamic module "ATIADLXY.DLL".
16:09:59 LOG: Trying to set display mode 1152x864(fullscreen)...
16:09:59 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:09:59 LOG: Loaded "D3D9.dll".
16:09:59 LOG: Loaded "D3DCompiler_42.dll".
16:09:59 ERR: Cannot set requested display mode 1152x864: GfxAPI error: Cannot create rendering device!
16:09:59 LOG: Trying to set display mode 1295x809(window)...
16:10:00 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:10:00 LOG: Loaded "D3D9.dll".
16:10:00 LOG: Loaded "D3DCompiler_42.dll".
16:10:00 ERR: Cannot set requested display mode 0x0: GfxAPI error: Failed to load dynamic module "ATIADLXY.DLL".
16:10:00 LOG: Trying to set display mode 640x480(window)...
16:10:00 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:10:00 LOG: Loaded "D3D9.dll".
16:10:00 LOG: Loaded "D3DCompiler_42.dll".
16:10:00 ERR: Cannot set requested display mode 0x0: GfxAPI error: Failed to load dynamic module "ATIADLXY.DLL".
16:10:00 FTL: Fatal error: Cannot set display mode.


and then it loops the same log after that.

[dragon875]

Does everyone here that is having issues have ATI cards? The only thing I could suggest is to update your drivers. It is obviously having issues with your ATIADLXY.dll file which is part of your drivers.

[wilkub]

I have totally same problem, same things in log.
I tried udating ATI driver but nothing, now i am triing to download ATIADLXY.DLL somewhere.

[dragon875]

A shot in the dark here: Try setting your desktop resolution to 1024x768 and then try to run the game and see if that help. Again, a shot in the dark....

[candy]

doesn't work, i just tried it
validating and re downloading didn't work either
please fix asap

[Neon5050]

K, im back and im still re downloading the game again ( and yes i do have a pretty crappy internet, my modem speed is 256kb/s and my router speed is 52mb/s lol) but anyway i see theres still no luck here and...


Does everyone here that is having issues have ATI cards? The only thing I could suggest is to update your drivers. It is obviously having issues with your ATIADLXY.dll file which is part of your drivers.


ive tried this too but it always tells me my drivers are up-to-date...

and mabey another shot in the dark but mabey this game hates vista. i saw in the detailed text thingy that the guy had windows vista 32 bit and im running on vista 64 bit... or are people having problems on other OS's?

[candy]

part of the log that is important for this
actually the game tries to start on every possible resolution and fails to do so
my guess is that it ♥♥♥♥s up here
23:41:44 ERR: Cannot set requested display mode 1680x1050: GfxAPI error: Symbol "ADL_Main_Control_Create" not found!


23:41:42 LOG: Desktop settings:
23:41:42 LOG: Color depth: 32-bit
23:41:42 LOG: Desktop resolution: 1680 x 1050
23:41:42 LOG: Virtual screen: 1680 x 1050
23:41:42 LOG: Monitors attached: 1
23:41:42 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
23:41:42 LOG: Loaded "D3D9.dll".
23:41:43 LOG: Loaded "D3DCompiler_42.dll".
23:41:44 LOG: Loaded "ATIADLXX.DLL".
23:41:44 ERR: Cannot set requested display mode 1680x1050: GfxAPI error: Symbol "ADL_Main_Control_Create" not found!
23:41:44 INF: Trying fallback modes...
23:41:44 LOG: Trying to set display mode 640x480(fullscreen)...
23:41:44 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
23:41:44 LOG: Loaded "D3D9.dll".
23:41:45 LOG: Loaded "D3DCompiler_42.dll".
23:41:45 ERR: Cannot set requested display mode 640x480: GfxAPI error: Cannot create rendering device!
23:41:45 LOG: Trying to set display mode 1680x1050(fullscreen)...
23:41:45 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
23:41:45 LOG: Loaded "D3D9.dll".
23:41:45 LOG: Loaded "D3DCompiler_42.dll".
23:41:46 LOG: Loaded "ATIADLXX.DLL".
23:41:46 ERR: Cannot set requested display mode 1680x1050: GfxAPI error: Symbol "ADL_Main_Control_Create" not found!
23:41:46 LOG: Trying to set display mode 1280x1024(fullscreen)...
23:41:46 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
23:41:46 LOG: Loaded "D3D9.dll".
23:41:46 LOG: Loaded "D3DCompiler_42.dll".
23:41:46 ERR: Cannot set requested display mode 1280x1024: GfxAPI error: Cannot create rendering device!
23:41:46 LOG: Trying to set display mode 1511x944(window)...
23:41:46 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
23:41:46 LOG: Loaded "D3D9.dll".
23:41:46 LOG: Loaded "D3DCompiler_42.dll".
23:41:46 LOG: Loaded "ATIADLXX.DLL".
23:41:46 ERR: Cannot set requested display mode 0x0: GfxAPI error: Symbol "ADL_Main_Control_Create" not found!
23:41:47 LOG: Trying to set display mode 640x480(window)...
23:41:47 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
23:41:47 LOG: Loaded "D3D9.dll".
23:41:47 LOG: Loaded "D3DCompiler_42.dll".
23:41:47 LOG: Loaded "ATIADLXX.DLL".
23:41:47 ERR: Cannot set requested display mode 0x0: GfxAPI error: Symbol "ADL_Main_Control_Create" not found!
23:41:47 FTL: Fatal error: Cannot set display mode.

[Neon5050]

well ya, but my point is why are we having this problem and others aren't? :(

[candy]

my guess is that ATI users are ♥♥♥♥ed
i've asked around on my friend list and everybody playing uses geforce

i'm not sure if the creators of this game are around but i would to know if they will fix it soon or if i should go and find a way to get refunded

[dragon875]

So far...the only people that I see that are having this issue are people with ATI cards. Can we force the game to run in windowed mode instead of fullscreen via the command line argument or the .ini files?

[candy]

you can but i tried it and it doesn't work

(right click on your game=>properties=>set launch options=>-sw or -windowed

[dragon875]

It is looking like Croteam will have to step in and fix this. I am out of ideas :confused: Sorry you guys cannot play yet. I hope they get this fixed soon.

[Neon5050]

hope so too, but until then i still have my mw2, splintercell, and l4d2 so ill get over it, in the meen time i might just buy serious sam hd 1

anyway thanks guys

[Aionism]

It's working fine for me with a 5770. If you want to try the newest drivers (they were just released today) then go here and not somewhere else: http://support.amd.com/us/gpudownload/Pages/index.aspx

[Dean Sekulic]

Sorry for the inconvenience. :(
The fix will be in the patch. Coming soon. Very soon!

[candy]

very soon sounds good, i've been looking forward for this ever since tfe HD got announced

[candy]

bump in hopes of somebody finding a way around this problem

[Horizord]

I'm having a similar problem where if I try to run either first or second encounter, it shows that I'm in-game in steam friends, and then that I'm no longer in-game, but nothing else happens. No flickering screen, nothing.

Specs:
Windows Home Premium x64
Intel Core i7 860 2.8 GHz
Geforce 9500 GT 1024 Gb VRAM
4 Gb RAM

When I check in common/serious sam hd the second encounter, there's no logs folder, so I assume it had no chance to make a log.

EDIT: I've already verified the cache with no luck.

[Quatrix]

http://store.steampowered.com/news/?appids=41010

Fixed "Cannot set display mode" fatal error at startup for some ATI boards.

[MADDOGGE]

GfxAPI error: Symbol "ADL_Main_Control_Create" not found!

GfxAPI error: Cannot create rendering device

Looks like perhaps a DX error

It tries to go with 1680x1050 resolution and when that doesn't work goes into "fallback mode to try and find a resolution that will work but none of the other are working either. Perhaps try reinstalling DX?

I'm seeing ATI referenced so I'm assuming you have a ATI card? I know some of the guys with those cards are reporting problems on other threads.

[Dean Sekulic]

Guys, patch with the fix is out (for quite some time now, to be honest). Did it fix the "ATI" problem for you?

[WyrdWyrdo]

Woo! Nice patch. Fixed it up good. Can go mental with that chainsaw now. Croteam ftw.

[Horizord]

Unfortunately, it doesn't fix my problem. At first I thought it was only a problem with the second encounter, but when I tried to launch the first encounter, it wouldn't start, either.

I've tried rolling back drivers and reinstalling them again (Trying the game at each step), but to no avail. It just doesn't seem to want to start.

EDIT: If I set the exe to run in compatibility for windows xp service pack 2, it works fine. Hmm...

[Dean Sekulic]

Uhhh... that fix was only for ATI issue. :/
Horizord, what Windows do you have? I see it's 64-bit home, but is it XP, Vista or 7? Need to know that in order to try to repro that here.

[Horizord]

Sorry, it's Windows 7 Home Premium x64. I didn't notice that I left the 7 out. >_>

[Swankynun]

still getting the fatal error after the update :(
heres my log if it helps

-------- START OF LOG --------

16:26:20 LOG: Core version: $Version: SeriousSamHD_TSE; Win32; Standard; Final; 3.003.00:120487; 2010-04-29 02:48:46; @builder$
16:26:20 LOG: Command: $
16:26:20 LOG: Initializing timer.
16:26:20 LOG: Timestamp: 2010/05/01 16:26:20
16:26:20 LOG: Binary name: SamHD_TSE.exe
16:26:20 LOG: Binary soft path: Bin/
16:26:20 LOG: Binary hard path: c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\
16:26:20 LOG: Application directory: c:\program files\steam\steamapps\common\serious sam hd the second encounter\
16:26:20 LOG: * OS...
16:26:20 LOG: Name: Windows XP (Home)
16:26:20 LOG: Kernel: WinNT (32-bit)
16:26:20 LOG: Version: 5.1, build 2600
16:26:20 LOG: Misc: Service Pack 2
16:26:20 LOG:
16:26:20 LOG: * CPU...
16:26:20 LOG: Vendor: GenuineIntel
16:26:20 LOG: Type: 0, Family: 6, Model: 15, Stepping: 6
16:26:20 LOG: Clock: 1.87 GHz
16:26:20 LOG: Cores: 2
16:26:20 LOG: CMOV: Yes
16:26:20 LOG: SSE: Yes
16:26:20 LOG:
16:26:20 LOG: * Memory...
16:26:20 LOG: Total physical memory: 2045 MB
16:26:20 LOG: Free physical memory: 1252 MB
16:26:20 LOG:
16:26:20 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\ScriptLua.dll".
16:26:20 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GameEnv_Steam.dll".
16:26:20 INF: GameEnv API: Steam
16:26:20 ERR: Error getting mixer source line info for microphone. Will not be able to control microphone.
16:26:20 LOG: Created thread 4036.
16:26:20 LOG: Thread 4036 named 'ResourceLoader'.
16:26:20 LOG: "$C:/Program Files/Steam/userdata/40892799/41010/local/SeriousSamHD_TSE.ini" does not exist, skipping cvar loading.
16:26:21 LOG: Trying to set display mode 1280x960(fullscreen)...
16:26:21 LOG:
16:26:21 LOG: Desktop settings:
16:26:21 LOG: Color depth: 32-bit
16:26:21 LOG: Desktop resolution: 1280 x 960
16:26:21 LOG: Virtual screen: 1280 x 960
16:26:21 LOG: Monitors attached: 1
16:26:21 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:26:21 LOG: Loaded "D3D9.dll".
16:26:21 ERR: Cannot set requested display mode 1280x960: GfxAPI error: Failed to load dynamic module "D3DCompiler_42.dll".
16:26:21 INF: Trying fallback modes...
16:26:21 LOG: Trying to set display mode 640x480(fullscreen)...
16:26:21 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:26:21 LOG: Loaded "D3D9.dll".
16:26:21 ERR: Cannot set requested display mode 640x480: GfxAPI error: Failed to load dynamic module "D3DCompiler_42.dll".
16:26:21 LOG: Trying to set display mode 1280x960(fullscreen)...
16:26:21 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:26:21 LOG: Loaded "D3D9.dll".
16:26:21 ERR: Cannot set requested display mode 1280x960: GfxAPI error: Failed to load dynamic module "D3DCompiler_42.dll".
16:26:21 LOG: Trying to set display mode 1152x864(fullscreen)...
16:26:21 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:26:21 LOG: Loaded "D3D9.dll".
16:26:21 ERR: Cannot set requested display mode 1152x864: GfxAPI error: Failed to load dynamic module "D3DCompiler_42.dll".
16:26:21 LOG: Trying to set display mode 1151x863(window)...
16:26:21 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:26:21 LOG: Loaded "D3D9.dll".
16:26:21 ERR: Cannot set requested display mode 0x0: GfxAPI error: Failed to load dynamic module "D3DCompiler_42.dll".
16:26:21 LOG: Trying to set display mode 640x480(window)...
16:26:21 LOG: Loaded "c:\program files\steam\steamapps\common\serious sam hd the second encounter\Bin\GfxD3D.dll".
16:26:21 LOG: Loaded "D3D9.dll".
16:26:21 ERR: Cannot set requested display mode 0x0: GfxAPI error: Failed to load dynamic module "D3DCompiler_42.dll".
16:26:21 FTL: Fatal error: Cannot set display mode.

[alenl]

Hm... it says:

Failed to load dynamic module "D3DCompiler_42.dll"

Have you checked your DX?

[ChAoS1212]

I was playing this game yesterday fine and today I get this "fatal error cannot set display" I'm using an ATI card and on windows 7 64 bit I'm pretty sure my drivers didn't change overnight. (I see it's also happening with the first encounter)

Where do I get the log file?

[evil_Vasile]

...\Steam\steamapps\common\serious sam hd the second encounter\Log\SamHD_TSE.log

[NF_Kodiak]

Getting this issue. Anyone find a fix?

[Cunin]

holy god of a bump, are you sure you're using the latest version of the game?
Post your crash log please.