View Full Version : Portal download
05-12-2010, 01:40 PM
New to Steam as far as the game download process, so forgive me if this is a stupid question. I am downloading the free Portal game and as far as I can tell the download hasn't actually started after 30+ minutes. In the Library > Games menu, under Portal it says "Download Starting..." and that's all it has said the whole time.
My question is, has the download started and it will just keep saying that? Or is there something wrong with the download? I have opened all of the ports listed in the support faq for Steam already, so that shouldn't be it.
Any help would be appreciated.
05-12-2010, 01:45 PM
My guess is that the servers are being pounded right now. Give it time and it will eventually download. I started the Portal download about 20 minutes before the "official" launch and it was downloading at 600KB/s and now its moving at anywhere from 10KB/s - 60KB/s. I would say if it doesn't change within an hour restart the client and try again.
05-12-2010, 01:51 PM
Thanks for the quick reply. I would imagine there is a lot of demand for the game, so you are probably right.
05-12-2010, 02:02 PM
The download has started now, thanks again
edit: Just thought I'd point out that the status message, "Download Starting..." does not change. You have to actually click Play to see any change.
05-12-2010, 02:56 PM
I'm having a similar issue, except it doesnt even start when i like the "big red buttton". steam browser just goes black. Been waiting for a couple hours, a little worried this isn't a server issue...
05-12-2010, 02:56 PM
You can get real-time download stats information by clicking on "LIBRARY" in the main menu at the top and then the "DOWNLOADS" sub-menu underneath.
I was experiencing reasonable download rates and then Steam locked up. It was probably still downloading regardless but with no visual feedback I decided to restart it anyway. My Torchlight download restarted but the one for Portal did not (it shows "Download starting..." in the GAMES section) so I suspect the servers have hit their max clients limit for Portal and I'll just have to wait in line with everyone else. Not a problem though as it's bedtime for me here in the UK!
Have fun playing guys (and thanks for your hard work Valve!).
05-12-2010, 03:00 PM
the portal download for me isnt showing a timer/percentage, at least not until i try and run it, then i get the
"updating portal - ready to play in ####"
it still seems to be downloading without forcing it to run though, watching my external bandwidth meter - portal at 1.5MB/s :D
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