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RichChap
05-12-2010, 05:52 PM
Every time I launch steam it tries to update, but it never downloads at all, always getting stuck at 0 of 33,354 KB

"Steam needs to be online to update. Please confirm your network connection and try again." is the error that I keep getting. Is there some way to manually update steam for mac that I could be trying? I'm thinking part of the problem might be that I'm trying to connect from school, though when i use steam on my windows partition at school I have no problems.

Can anyone help?

Innervision180
05-12-2010, 06:04 PM
I believe I read that going to /[your user account]/Library/Application Support/Steam and deleting "AppUpdateStats.blob" and "ClientRegistry.blob" fixes this issue. I'm not 100% sure, but its worth a try.

RichChap
05-12-2010, 06:11 PM
I have no steam folder in application support. any ideas?

Innervision180
05-12-2010, 06:27 PM
Are you sure you're looking in your user account's Library/Application Support, or the global Library/Application Support? It'll be in the former and not the latter.

Otherwise, re-download the dmg and reinstall.

RichChap
05-12-2010, 06:30 PM
Neither application support folder has a steam folder. I've re-downloaded the dmg multiple times, it's not working.

Innervision180
05-12-2010, 06:38 PM
Sorry, I'm not really sure what else to suggest. Try contacting Steam support? They may to take a few hours to a few days to get back to you, but they're helpful and pleasant to deal with.

https://support.steampowered.com/

I hope you solve your issue. :)

RichChap
05-12-2010, 06:45 PM
Alright I guess I will do that, if anyone finds a solution though please let me know.