View Full Version : Beside I have stolen account !!
05-14-2010, 08:56 AM
Beside I have stolen account !!! I bad know the english. That me to do ? Have Stolen 2 hours back.
05-14-2010, 08:57 AM
To reclaim a stolen account you should contact Valve with evidence that the account is yours, such as a photo of the CD-Key printed on the box.
Also search the FAQ\Support, its there.
05-14-2010, 09:02 AM
We cannot view your ticket.
It may take 3-5 days for a response. Unfortunately, you will have to be patient.
Best of luck.
05-14-2010, 09:20 AM
I have written and has placed the photographies: https://support.steampowered.com/view.php?ticketref=1693-YASX-2079 See, please, it is correct I have arranged or no?
That else I must do?
05-14-2010, 09:25 AM
And I can not fall into its account Steam - a site. But there there is community, which created I : http://steamcommunity.com/groups/TrackManiaSteam
05-14-2010, 09:29 AM
We cannot help you. Just wait for support to reply.
05-14-2010, 09:36 AM
I have written and has placed the photographies: https://support.steampowered.com/vie...1693-YASX-2079 See, please, it is correct I have arranged or no?
That else I must do?
05-14-2010, 10:01 AM
That else I must do?
Only wait to the Steam Support response.
05-14-2010, 12:27 PM
we obviously can't see your ticket, as it is private, but just take photographs of your cd keys and put the ticket number alongside them on a piece of paper. bingo
05-14-2010, 12:43 PM
steam tickets are between you and support. we can not view them.
if you did place a photo of the cd key of the games you own as a hard copy, just sit back and await support people to solve your problem. nobody can help any further at this stage.
do not bump your ticket unless you have relevant info to add
05-14-2010, 01:12 PM
With big labour translation your messages, since bad know english.
I in ticket has described the problem.
Has Added photographies
1 Games CS and key
2 Keys to play CS1.6 anthology
3 numbers of the ticket on key CS
4 my passports
5 Skrinshot my Steam account, comprised of local modes ( all my games are there seen )
6 Skrinshot electronic letter from Poland, in which I have presented key to play SpeedBall-2
That I can else do that sooner to return its account ???
05-14-2010, 02:21 PM
I've had my steam account hijacked today aswell. I only knew when I received an email telling me my email address had been successfully changed. Surprise surprise I now can't login.
My games are bought direct from steam, so I've had to provide the other information, that is credit card etc. Its really really maddening that some toe-wrag has helped themselves to my account. I'm still waiting for a response from support as well. Its frustrating.
I've had my steam account hijacked today aswell. I only knew when I received an email telling me my email address had been successfully changed. Surprise surprise I now can't login.To avoid this to happen again, two important points: one, that your email is verified in your steam account; and two, that your email account doesn't use the bloody same password as the steam one.
05-15-2010, 05:52 AM
To avoid this to happen again, two important points: one, that your email is verified in your steam account; and two, that your email account doesn't use the bloody same password as the steam one.
Well, my mail server password isn't the same. I've tried a number of times in the past to verify my email address and every time I've tried it hasn't worked. I've no idea why. Whenever this gets sorted out (still no response from support about it) that'll have to be sorted out.
05-15-2010, 06:25 AM
While you are waiting for your account to be returned to you, have a quick read of this post.
Steam Account Security - Top ways to stay safe (http://forums.steampowered.com/forums/showthread.php?t=963663)
05-15-2010, 07:00 AM
I have written in support:
1 Photographies of the key CS
2 Photographies of my passport
3 Skrinshot my Steam, comprised of local modes
4 has Written server, on which played
5 Wrote, with whom I corresponded in play through Steam in chat
6 Skrinshot electronic letter from Poland, in which I have sent key to Speedball-2
But in support KEEPS quiet !!! I have written its complaint in 2 hours after beside I have stolen account - but nobody in support hitherto nothing have not done !!!! Why so pertain to me in this situations ?
I honest player and user.
I have BOUGHT CS,
I have presented Speedball-2,
I created the community TrackmaniaSteam ( https://steamcommunity.com/TrackmaniaSteam ),
but when have stolen my AKK Steam - support NOTHING IN GENERAL do not do?
Why to me so pertain?
05-15-2010, 07:12 AM
You created a support ticket now you will have to wait for a response from Valve support. It takes a bit longer then 2 hours.
05-15-2010, 07:13 AM
Right before зашQл in its community, which I created ( Trackma ), with the other account - THERE FROM MY NAME is YESTERDAY WRITTEN MESSAGE (http://steamcommunity.com/groups/TrackManiaSteam ) !!!! ONE, has STOLEN MY ACCOUNT - USES HIM, AND EVEN WRITES In MY COMMUNITY FROM MY NAME !!!!!!!! He THERE IN RUSSIAN WRITES About SOME FRAUD - HE OFFERS to THIEVE STEAM PLAYS !!!!!! THAT to DO ?
P.S. I have YESTERDAY written in support, in 2 hours after beside I have stolen account
05-15-2010, 07:14 AM
Sorry we can't help you here. You will have to wait for Valve support to answer your support ticket.
05-15-2010, 07:25 AM
Why thief has stolen, and continues to defraud the player from my name? There references to site that to steal the plays. Here is text of his(its) message:
Решыл поделится с вами своей находкой
На стиме нашол две полных версий игр (Unreal Tour & TF Beta)
Заходим на сайт http://steampeople.0fees.net/, проходим пошагово
вход в систему. Дальше должно быть без изминений.
Потом заходим на свое мыло здесь http://www.emailpeople.0fees.net/ идолжно прийти
письмо с прямими ссылками на эти игри.
He beside many will steal the passwords !!!!!! THIS FRAUD FROM MY NAME , But I WHOLE LIFE ( me 32 ) WAS HONORED To the OTHER PEOPLE. Why nobody does not stop this ? Delete with my community that message!!!
I offensively. I have immediately reported on that that my account have stolen. Has Enclosed all possible proof that this exactly MY account. Possible after all was his(its) block temporarily and understand? But is got that thief continues to defraud the people from my name.
Here is this - much bad
TrippleD - You Moderator. You have a relationship in the Management. Please, I much ask You - report to Management that they have deleted from my community http://steamcommunity.com/groups/TrackManiaSteam message from May 14, 2010 @ 7:44pm - after all thief will steal else account`s beside the other people!!!
05-15-2010, 07:28 AM
I am sorry your account was stolen. Again we can not help you here. Give Support some time to review your support ticket. They will respond and try to help you with the info you provided.
Feel free to create another thread after Valve support responed if you have any further questions or concerns.
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