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Boatski
06-23-2010, 08:30 PM
I bought this game a few days ago. I'm on Win 7 64bit. I've been talking with the people who make the game and they can't figure out what's wrong.

Here's the message I get when I run the game from the grid directory.
http://i47.tinypic.com/20ti4vl.jpg

I've tried reinstalling 4 times, adding launch codes, deleting the directx registry entry and installing again. Nothing has worked.

I am lost right now.

Any suggestions?

jello
06-23-2010, 08:51 PM
Re-installing the game won’t help here, I’m afraid. In fact, it depends on re-installing DirectX what, of course, you already tried—but the version of DirectX is important here. Try the newest web installer (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3) [version 9.29], that should do the trick.

If it doesn’t, it might be that the deletion of apparent DirectX registry keys causes problems now. In this case it might be necessary to re-install Windows.

Boatski
06-24-2010, 07:10 AM
Re-installing the game wonít help here, Iím afraid. In fact, it depends on re-installing DirectX what, of course, you already triedóbut the version of DirectX is important here. Try the newest web installer (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3) [version 9.29], that should do the trick.

If it doesnít, it might be that the deletion of apparent DirectX registry keys causes problems now. In this case it might be necessary to re-install Windows.

Deleting the registry key was one of the last things I did, then reinstalled some files from the defense grid folder.

I'll give the web installer a shot once I get home.

Thanks!

Boatski
06-24-2010, 10:13 AM
It turns out I've already tried the web installer.

twig314159
06-24-2010, 11:34 AM
It turns out I've already tried the web installer.

The web installer should give you all the latest bits.

Have you tried installing DirectX from the DirectX folder within the Defense Grid folder?

There's a dxsetup.exe in there and it should install all the required DirectX components to play Defense Grid.

If that fails, looks for the March 2009 DirectX Redist and install that. (http://www.microsoft.com/downloads/details.aspx?familyid=0CF368E5-5CE1-4032-A207-C693D210F616&displaylang=en)

Boatski
06-24-2010, 01:15 PM
The web installer should give you all the latest bits.

Have you tried installing DirectX from the DirectX folder within the Defense Grid folder?

There's a dxsetup.exe in there and it should install all the required DirectX components to play Defense Grid.

If that fails, looks for the March 2009 DirectX Redist and install that. (http://www.microsoft.com/downloads/details.aspx?familyid=0CF368E5-5CE1-4032-A207-C693D210F616&displaylang=en)

I've tried both of those and still no luck.

twig314159
06-24-2010, 10:41 PM
I've tried both of those and still no luck.

Let's take this offline. Please send an email to info @ hiddenpath.com and reference this thread. I'll help you dig around and we'll see what we can figure out.

jello
06-25-2010, 12:04 AM
If that fails, looks for the March 2009 DirectX Redist and install that.
Why this version that’s over a year old now? Just curious.

IIRC, the web installer can act differently than the redistributable installer (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d) [just updating with new files, rather than re-installing]. Maybe the later does the trick.

Did you try to delete the mentioned file prior to re-installing? Also, there should be a DirectX.log file in the Windows directory: Does this contain anything suspicious?

twig314159
06-25-2010, 11:06 AM
Why this version thatís over a year old now? Just curious.

IIRC, the web installer can act differently than the redistributable installer (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d) [just updating with new files, rather than re-installing]. Maybe the later does the trick.

Did you try to delete the mentioned file prior to re-installing? Also, there should be a DirectX.log file in the Windows directory: Does this contain anything suspicious?

The March 2009 redist is what DG uses. Later versions of the redist should install earlier versions of the dlls, but they may not under some circumstances.