No sound and new game crash

[starsnostars]

I can adjust the music, voice, and sound volume from the main menu but I can't hear anything at all. When I start a new game all I see is a room with a mushroom (still no sound) and then the game crashes as the girl enters the screen. If I choose to skip the event it will crash shortly after the first dialogue "sorry to keep you waiting".

I've tried verifying the integrity of the files with steam but it didn't find anything that needed to be addressed.

Any idea what could be the cause of these issues.

Windows 7 Home Premium 64-bit
6 GB DDR3 ram
480 GTX
Asus Xonar D2X

[Darkimmortal]

Not having any issues with my Xonar DX card, but then again I use the unified drivers (http://brainbit.wordpress.com/2010/07/19/asus-xonar-unified-drivers/).

I take it you have DirectX fully up to date?

[SpaceDrake]

Do you have GS3D GX mode enabled? If so, disable it in your sound card driver's options.

[starsnostars]

Thanks.
Turning off GX mode solved my issue.

[Anthius]

I have a similar crash... I get no sound at the main menu, and if I go to options I can adjust the Music and Sound options, but as soon as I touch "Voice" it crashes. It also crashes when I start a new game as soon as the girl slides on the screen. I assume both these moments there is going to be a sound played... don't know where the debug log is, and have tried turning off any sound modifying options on my laptop... Lemme know what info you need or ideas on what might be wrong.