Unexplained crash

[IDED2010]

Hi I just purchased the game, installed (on work machine, will test on my home machine later) and as soon as the game launches I get the black screen then it just drops to desktop.

I tried the full screen thingy but it provided no improvement to the situation.

here is the log file generated by the game
removed top half as steam wont let me post it all
================================================== ======
13:42:52: ParticleUniverse: Particle System Template 'EnterGoal' registered
13:42:52: Compiler error: invalid parameters in Particles_FallEnteties.pu(456): PU Compiler: No values found for use_alias.
13:42:52: ParticleUniverse: Particle System Template 'IntroEndEffect' registered
13:42:52: Compiler error: invalid parameters in Particles_FallEnteties.pu(607): PU Compiler: No values found for use_alias.
13:42:52: ParticleUniverse: Particle System Template 'SavePrincess' registered
13:42:52: Compiler error: invalid parameters in Particles_FallEnteties.pu(865): PU Compiler: No values found for use_alias.
13:42:52: Compiler error: invalid parameters in Particles_FallEnteties.pu(893): PU Compiler: No values found for use_alias.
13:42:52: ParticleUniverse: Particle System Template 'PlayerDropIdleEffect' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleWorldMapFly.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'PlayerSpawnedEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'CoinPicked' registered
13:42:52: ParticleUniverse: Particle System Template 'BumpIntoInverter' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'InverterSpark.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityKeyRed' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityKeyYellow' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleRoundYellow.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityKeyGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityKeyBlue' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleRoundBlue.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'GoingOverAccelerator' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticlePusherRound.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'GoingOverDeaccelerator' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleDeacceleratorSmokeAdd.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'GoingOverPusher' registered
13:42:52: ParticleUniverse: Particle System Template 'InRepellerEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'CanonFire' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'Square_01.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'CheckpointFire' registered
13:42:52: ParticleUniverse: Particle System Template 'GoingOverOneWay' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'OneWaySpark.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'GliderDie' registered
13:42:52: ParticleUniverse: Particle System Template 'GliderBreak' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityGravityRedirector' registered
13:42:52: Texture: GravityRedirectorParticle.png: Loading 1 faces(PF_R8G8B8,64x64x1) with 0 generated mipmaps from Image. Internal format is PF_X8R8G8B8,64x64x1.
13:42:52: ParticleUniverse: Particle System Template 'GravityRedirectorEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityTeleporterRed' registered
13:42:52: Texture: RoundAlpha_02.png: Loading 1 faces(PF_A8R8G8B8,128x128x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,128x128x1.
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityTeleporterYellow' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityTeleporterGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityTeleporterBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'LeaveRedTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'LeaveGreenTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'LeaveBlueTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'LeaveYellowTeleporterEffect' registered
13:42:52: Compiler error: invalid parameters in Particles_FallEnteties.pu(3986): PU Compiler: 0 is not a valid Vector3
13:42:52: ParticleUniverse: Particle System Template 'ParticleTeleporterTrailRed' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleTeleporterTrailYellow' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleTeleporterTrailGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleTeleporterTrailBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'EnterRedTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'EnterGreenTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'EnterBlueTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'EnterYellowTeleporterEffect' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityRepeller' registered
13:42:52: Texture: CircleBig_Blue.png: Loading 1 faces(PF_A8R8G8B8,256x256x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,256x256x1.
13:42:52: Texture: Shockwave_02.png: Loading 1 faces(PF_R8G8B8,128x128x1) with 0 generated mipmaps from Image. Internal format is PF_X8R8G8B8,128x128x1.
13:42:52: Texture: ParticleCloud.png: Loading 1 faces(PF_R8G8B8,256x256x1) with 0 generated mipmaps from Image. Internal format is PF_X8R8G8B8,256x256x1.
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityGravityWell' registered
13:42:52: Texture: RoundAlpha_01.png: Loading 1 faces(PF_A8R8G8B8,64x64x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,64x64x1.
13:42:52: Texture: ParticleCloudAlpha.png: Loading 1 faces(PF_A8R8G8B8,256x256x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,256x256x1.
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityNoPhysics' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleNoPlayer.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityNoPlayer' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityTurretBulletTrail' registered
13:42:52: ParticleUniverse: Particle System Template 'BulletHit' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityRedSwitch' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityGreenSwitch' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityBlueSwitch' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleEntityYellowSwitch' registered
13:42:52: ParticleUniverse: Particle System Template 'SwitchEnter' registered
13:42:52: ParticleUniverse: Particle System Template 'SwitchLeave' registered
13:42:52: Parsing script Particles_PickKeys.pu
13:42:52: ParticleUniverse: Particle System Template 'KeyPickedUp' registered
13:42:52: ParticleUniverse: Particle System Template 'KeyPickedUpRed' registered
13:42:52: ParticleUniverse: Particle System Template 'KeyPickedUpGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'KeyPickedUpBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'KeyPickedUpYellow' registered
13:42:52: Parsing script Particles_Trails.pu
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailYellow' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailOrange' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailRed' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailPink' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailBlack' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailBlue' registered
13:42:52: Texture: Gradient_01.png: Loading 1 faces(PF_A8R8G8B8,32x32x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,32x32x1.
13:42:52: Texture: Smoke01.png: Loading 1 faces(PF_A8R8G8B8,32x32x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,32x32x1.
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailYellow' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailOrange' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailRed' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailPink' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleMistTrailBlack' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleGradient01Alpha.dds' with 0 mip map levels
13:42:52: D3D9 : Loading 2D Texture, image name : 'Smoke01Alpha.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailGreen' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailYellow' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailOrange' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailRed' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailPink' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleSparklyTrailBlack' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleWorldMapFlyAlpha.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'ParticleTrailTest01b' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleTunnelTrailBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleRibbonTrailRainbow' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleDottedTrailOrange' registered
13:42:52: D3D9 : Loading 2D Texture, image name : 'ParticleDottedTrail.dds' with 0 mip map levels
13:42:52: ParticleUniverse: Particle System Template 'ParticleElectricTrailBlue' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleTrailMisc' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleTrailMisc2' registered
13:42:52: Parsing script Particles_WorldMap.pu
13:42:52: ParticleUniverse: Particle System Template 'ParticleLevelNodeUnlocked' registered
13:42:52: ParticleUniverse: Particle System Template 'ParticleWorldMapFly' registered
13:42:52: Parsing script Arial.fontdef
13:42:52: Finished parsing scripts for resource group General
13:42:52: Parsing scripts for resource group Internal
13:42:52: Finished parsing scripts for resource group Internal
13:42:54: Texture: _cegui_ogre_0: Loading 1 faces(PF_A8B8G8R8,128x128x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,128x128x1.
13:42:54: Texture: _cegui_ogre_1: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:54: Texture: _cegui_ogre_2: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:54: Texture: _cegui_ogre_3: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:54: Texture: _cegui_ogre_4: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:54: Texture: _cegui_ogre_5: Loading 1 faces(PF_A8B8G8R8,256x256x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,256x256x1.
13:42:54: Texture: _cegui_ogre_6: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:55: Texture: _cegui_ogre_7: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:55: Texture: _cegui_ogre_8: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:55: Texture: _cegui_ogre_9: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:55: Texture: _cegui_ogre_10: Loading 1 faces(PF_A8B8G8R8,1024x1024x1) with 0 generated mipmaps from Image. Internal format is PF_A8R8G8B8,1024x1024x1.
13:42:55: WARNING: material Tonemapping has no supportable Techniques and will be blank. Explanation:
Pass 0: Vertex program HDRPostFX_vp cannot be used - not supported.

13:42:55: WARNING: material Tonemapping has no supportable Techniques and will be blank. Explanation:
Pass 0: Vertex program HDRPostFX_vp cannot be used - not supported.

13:42:55: CompositorChain: Compositor Medium has no supported techniques.
13:42:55: DefaultWorkQueue('Root') shutting down on thread main.
13:42:55: *-*-* OGRE Shutdown
13:42:55: Unregistering ResourceManager for type Compositor
13:42:55: Unregistering ResourceManager for type Font
13:42:55: Unregistering ResourceManager for type Skeleton
13:42:55: Unregistering ResourceManager for type Mesh
13:42:55: Unregistering ResourceManager for type HighLevelGpuProgram
13:42:55: D3D9 : Shutting down cleanly.
13:42:55: Unregistering ResourceManager for type Texture
13:42:55: Unregistering ResourceManager for type GpuProgram
13:42:55: D3D9 : Direct3D9 Rendering Subsystem destroyed.
13:42:55: Unregistering ResourceManager for type Material
=================================================

[Sairon]

Could you send it to support@noumenongames.com? What graphics card do you have? It would seem like some required shaders can't compile.

[IDED2010]

ahh thats most likely it this machine only has the built in mb gfx chipset so no actual gfx card, but I'll try on my pc at home later which has a nvidia 8800gtx.
Didn't realise this game would actually require a card as the graphics dont look like they should require it but guess I should learn to read the game requirements first lol :-D
Thanks for your help buddy.

[Sairon]

No problem!

Good luck once you get home :D

[_Wiwo_]

I'll try on my pc at home later which has a nvidia 8800gtx.
I've played the game with an nVidia 8800 GTX and it works like charm, so you shouldn't have problems at home.

When I go back home, i'll play it in my 8800 GTS.

[IDED2010]

Yep tested on home computer and it runs instantly and managed to get in top 100 on a lot of maps so no worries the requirements are obviously a bit more intensive than i expected for such a basic looking game.
GTS isnt bad card but I'd stick with your GTX as well its a better card all around than the gts model (but guess thats the diff between £60 and £260 cards)

[Sairon]

Depending on which quality you select from the settings menu it can be quite demanding. As we use a technique called deferred rendering the game is pretty taxing on something called pixel shaders, what this means in effect is that reducing the number of pixels drawn greatly effects performance. If you're having troubles lowering the resolution and / or changing the quality settings should see a lot of improvements. If you're on high settings there's various real time effects on which are quite heavy.