Everyone with the Hourglass Main Menu bug. [Archive]

View Full Version : Everyone with the Hourglass Main Menu bug.

mx_

11-14-2010, 03:50 PM

I asked @PCDev on Twitter if the next patch would fix the main menu bug where it shows the hourglass hovering over the yellow main menu mouse icon.

He replied to my Tweet saying,

pcdev pcdev
@kirbyCoD4 not aware of an hourglass icon problem. please post explanation and screenshot in the pc forums.

So, I went and did just that.

http://www.callofduty.com/board/viewtopic.php?f=71&t=321976

For those who want to know what's going on in terms of this problem, I'll keep you updated. All you have to do is just keep this bumped.

NOTE - 12/15/10: Talked with II_F0XH0UND_II via Twitter. He'll do his best to let JD_2020 and/or PCDev know of this problem, or have them directed to this thread.

SO FAR SEEN ON:
Hopeless Heroes (http://hopeless-heroes.xippy.co.uk/?page=13&CatID=4606&PostID=228912)

mx_

11-14-2010, 03:52 PM

Bump.

domshadow

11-14-2010, 03:53 PM

never saw it, its a bug from your rig.

Mathrakk

11-14-2010, 03:56 PM

Make sure steam.exe is using all of your processors cores! If I disable one of mine I get the bug.

mx_

11-14-2010, 03:58 PM

Make sure steam.exe is using all of your processors cores! If I disable one of mine I get the bug.

How would I do this?

Mathrakk

11-14-2010, 04:04 PM

control+alt+delete and look up steam.exe in the second tab. Right click it and select um.. well my system is not in english but it should be something like set processor affinity it's the one under set priority.
make sure all boxes are ticked.

mx_

11-14-2010, 04:08 PM

Mathrakk

11-14-2010, 04:12 PM

mx_

11-14-2010, 04:17 PM

Yeah you're right, you should be able to play it. But the minimum system reqs say you need at least a dual core. Maybe the game just won't launch right if you only have one core.

They'll probably fix it.

Maybe. But even if it does require a dual core for the minimum, if I can at least get passed this problem and get together a pretty good FPS config, I should be able to run it fine.

Wasn't the minimum requirement for CoD4 to have a dual core too?

Mathrakk

11-14-2010, 04:19 PM

Maybe. But even if it does require a dual core for the minimum, if I can at least get passed this problem and get together a pretty good FPS config, I should be able to run it fine.

Wasn't the minimum requirement for CoD4 to have a dual core too?

Processor: 2.6ghz Pentium IV or equivalent (3.2ghz recommended for Vista)

Nope.

mx_

11-14-2010, 04:20 PM

Meh. Either way, it's, yes I'm going here, unfair to not optimize a game to have the ability for single core users to edit their game settings to a point where they can play it fine.

I personally do not care for quality if it means I have a high amount of FPS. CoD4 to me looks like one of the 3D PSX games. I'm fine with that because I still get 125 fps.

docrex

11-14-2010, 04:28 PM

here's the fix!!
worked for me and 2 of my mates!!
http://forums.steampowered.com/forums/showthread.php?t=1585831

mx_

11-14-2010, 04:37 PM

I wish people would stop sending this fix. It's only for NVIDIA users, and the results may vary for everyone who owns said video card.

I, as well as many others, have an ATI.

Dragorian

11-14-2010, 04:53 PM

i got nvidiea but but soo unsure if i trust this :S

mx_

11-14-2010, 05:02 PM

It looks legit. All the programs he listed to use are legit as well, so I doubt it's a scam.

Dragorian

11-14-2010, 05:40 PM

didnt work for me and im using nvidea 9400GT

Goatman455

11-14-2010, 06:03 PM

I am still having issues.

That's just a normal driver upgrade process to be honest. You are supposed to do that every time. It's actually a way to clean your system, so go ahead and do it, but don't expect that to be a miracle fix.

Goatman455

11-14-2010, 07:59 PM

bumplease

mx_

11-14-2010, 08:26 PM

Don't expect it to be a miracle fix unless you haven't upgraded in a long time.

kidx

11-14-2010, 08:39 PM

I have ATI so this is useless to me can any one explaing the network disconnect when the game is running.

mx_

11-14-2010, 08:52 PM

I have ATI so this is useless to me can any one explaing the network disconnect when the game is running.

Ask that to PCDev tomorrow whenever he's on. He may be able to answer.

kidx

11-14-2010, 09:08 PM

Ask that to PCDev tomorrow whenever he's on. He may be able to answer.

how do i contact him please let me know and ill ask him.

mx_

11-14-2010, 09:11 PM

Register to Twitter. After doing so, in the white box type @PCDev "question here" without the quotations. After you do this, when you see your Tweet below the white box, click on @PCDev and it will take you to his mini-profile page (you can click to see his whole profile page as well). From there, you can follow him so you don't have to keep checking his page if he responds.

kidx

11-14-2010, 09:22 PM

i don't feel like registering to twitter i dont need another facebook account.

mx_

11-14-2010, 09:28 PM

Well, then don't ask him.

mx_

11-14-2010, 09:52 PM

Now, oddly, my game suddenly decide to start straight up freezing 5-7 seconds after it hits the main menu.

COOOOOL.

docrex

11-15-2010, 01:07 PM

well I did it, it worked for one evening of freezing game FREE!!!! now I'm back to square one!! not sure if it actually fixed it or if things were just working ok last night!!

ShaiZ

11-15-2010, 01:53 PM

I had this issue as well, so did a lot of people I think.

This is how you fix it!!!

. Hit the start button or press windows key + r to get the run command window.

2. Type in MSCONFIG and hit enter. A system configuration window should pop out.

3. Go to the Boot tab.

4. Click on advance settings.

5. Make sure everything in this box is unchecked. (Number of Processors, Maxmium Memory, PCI Lock, Debug etc..)

6. Reboot.

7. Check your task manager and see if you can see 4 cores under the performance tab.

Good luck!

Dragorian

11-15-2010, 02:12 PM

if you read up alot of us are only SINGLE core :/

dabibyo

11-15-2010, 02:15 PM

Got the same thing here.

ShaiZ

11-15-2010, 04:56 PM

if you read up alot of us are only SINGLE core :/

Yeah, I'm that's rough.

But I have read a lot of people having this issue with dual core, and this worked for me and others like a charm, so I was just trying to share.

Stilts66

11-15-2010, 05:11 PM

Yeah, I'm that's rough.

But I have read a lot of people having this issue with dual core, and this worked for me and others like a charm, so I was just trying to share.
As long as you remain a single core user, you ARE going to have problems. The system requirements state you need a minimum of a dual core processor. Despite what some would like to think, BO is not some other game that worked fine on a single core.

With that being said, I was having this very problem (and the black screen freeze upon launching the game prior to that). I had a quad core, but I still had XP, and for whatever reason XP would not recognize all four cores. So yesterday I upgraded to Win7, and now all four cores are being used and the game works great.

XP was running my quad core as if it were only a single core. I don't think it's any coincidence that once I got four working cores the game started to work as it should.

Goatman455

11-15-2010, 05:22 PM

As long as you remain a single core user, you ARE going to have problems. The system requirements state you need a minimum of a dual core processor. Despite what some would like to think, BO is not some other game that worked fine on a single core.

With that being said, I was having this very problem (and the black screen freeze upon launching the game prior to that). I had a quad core, but I still had XP, and for whatever reason XP would not recognize all four cores. So yesterday I upgraded to Win7, and now all four cores are being used and the game works great.

XP was running my quad core as if it were only a single core. I don't think it's any coincidence that once I got four working cores the game started to work as it should.

Yeah, that's not really accurate, check my thread out for a full explanation of why this game was released early.

Don't let this fascist convince you of his version of reality, make your own judgment.

Here is my opinion on the matter:

http://forums.steampowered.com/forums/showthread.php?t=1588600

If you don't feel like reading the basic conclusion I have found in my analysis is that this game's requirements are artificially high due to poor optimization from early release in time for the holidays.

Stilts66

11-15-2010, 05:43 PM

Yeah, that's not really accurate, check my thread out for a full explanation of why this game was released early.

Don't let this fascist convince you of his version of reality, make your own judgment.

Here is my opinion on the matter:

http://forums.steampowered.com/forums/showthread.php?t=1588600

If you don't feel like reading the basic conclusion I have found in my analysis is that this game's requirements are artificially high due to poor optimization from early release in time for the holidays.
I disagree with your post almost entirely. This isn't a fascist brainwashing, so take the tin foil off your head and come to reality.

Let me use your analogy. Single core users are like a Prius try to tow that trailer, as opposed to the truck that you need.

There is a reason the min specs say dual core. Do you think Activison, Treyarch or whoever help develop the game gain any kind of advantage from telling people they have to have higher end hardware? Do you think they are getting money from under the table? I sure hope not, cause that's just crazy talk. MW2 did NOT require a dual core, but this one does. If you wanna drag you feet through the mud, go ahead.

mx_

11-15-2010, 05:59 PM

Games should be optimized to work one way or another for any type of computer, whether it's single core, dual, quad, etc. The majority of players are single core player, if not dual core. The minority are quad core. So, why neglect the majority of what used to be your PC community?

There's no excuse for me being able to run CoD4, WaW and MW2 smoothly one way or another, whether it be an FPS config, low settings, low resolution, whichever.

A game should be fit to somehow, whatever you decide, run the game on any amount of processors. There's no excuse, but there is a loss of money.

Something Activision obviously cares a lot about now.

oomskaap

11-15-2010, 06:08 PM

I had this exact mouse cursor over my menu for over 4 days... The moment i deleted all my cache files, downloaded the game directly from steam (i kept my video files, to save some time)

the problem was gone.

This mouse cursor thing is 100% to do with your cache files. you must delete and re download. i've tried over 4 copies of releases, with no luck. only direct steam files does it.

mx_

11-15-2010, 06:11 PM

mx_

11-15-2010, 06:19 PM

?

5char

Goatman455

11-15-2010, 07:22 PM

oomskaap

11-15-2010, 07:40 PM

I also had a clean steam installation and a original complete steam download of the game and first launch got this mouse error. So i thought the installation is clean, it cant be that.

Yet the second time i did a clean installation from steam download, it worked.

Cache files =

the 8 or so small files in the root (Mp.exe , steam_api.dll etc)

Common
English

all the .iwd files in the Main folder

you can leave the Video folder in place

Once you deleted these files. verify your files and let it re-download.

mx_

11-15-2010, 07:42 PM

So basically every file except the videos folder?

JustinSanchez

11-15-2010, 07:46 PM

I had this happen when I set steam priority to low. Once I closed steam and restarted it solved the problem.

mx_

11-15-2010, 07:49 PM

I had this happen when I set steam priority to low. Once I closed steam and restarted it solved the problem.

Thing is, it happens to me no matter what Steam's priority is set to.

oomskaap

11-15-2010, 07:54 PM

So basically every file except the videos folder?

yea, the video folder is like 3 gigs, and its just videos, you dont need to redownload them, it has no threat

mx_

11-15-2010, 07:56 PM

Alright. I'll give it a go in a minute. Hopefully it works.

azzonie

11-15-2010, 07:57 PM

mx_

11-15-2010, 07:59 PM

The single core is your problem. This game is not designed for single core. They do not even sell single core CPU's anymore for home computers. Read the box next time and stop wasting everyones time.

Time to face the facts, your computer is to outdated to play the game. That so hard to understand?

Are you stupid? Don't assume I haven't read the SMR. I will be able to run Black Ops fine with an FPS config. I can run most games out right now with either an FPS config or low settings with a low resolution.

Also, a single core processor has nothing to do with my problem.

oomskaap

11-15-2010, 08:00 PM

Alright. I'll give it a go in a minute. Hopefully it works.

it took me over a day to redownload everything.. so be prepared.

best is just make a copy of your whole steam apps folder as a backup.

mx_

11-15-2010, 08:02 PM

Well, it's not like I'm planning to play any other games tonight. So, it's no big deal.

Dragorian

11-15-2010, 08:14 PM

im doing that now lets see if it works then eh :D

azzonie

11-15-2010, 08:15 PM

Are you stupid? Don't assume I haven't read the SMR. I will be able to run Black Ops fine with an FPS config. I can run most games out right now with either an FPS config or low settings with a low resolution.

Also, a single core processor has nothing to do with my problem.

You are calling me stupid? I am not the one trying to run a multithreaded application on one core, idiot. Not only does the game want dual core or better it calls for a pretty good dual core. This game is not "most games". It is THIS game. The other games you mentioned did not ask for multi core CPU's nor do they require them and they have nothing to do with this game.

If you have an AMD it wants a tri core. You are asking for Activision to help you when you are not even close to min requirments.

mx_

11-15-2010, 08:19 PM

You are calling me stupid? I am not the one trying to run a multithreaded application on one core, idiot. Not only does the game want dual core or better it calls for a pretty good dual core. This game is not "most games". It is THIS game. The other games you mentioned did not ask for multi core CPU's nor do they require them and they have nothing to do with this game.

If you have an AMD it wants a tri core. You are asking for Activision to help you when you are not even close to min requirments.

I never said you were stupid. I simply asked if you were and you took offense to that. That says enough.

I don't care about this multithreaded crap. This isn't a game that's changing the PC universe in terms of technology.

Everything else on my computer either meets or surpasses the SMR. I'm pretty sure I'll be somewhat satisfied with my performance once I get passed this stage of annoyance.

azzonie

11-15-2010, 08:30 PM

Just for grins I decided to install this on one of my single core systems. It is an AMD 3700+, 2 gigs RAM, XP, 9800GT. Guess what, it does the same thing your computer does. Fail.

mx_

11-15-2010, 08:38 PM

Goatman455

11-15-2010, 08:39 PM

You are calling me stupid? I am not the one trying to run a multithreaded application on one core, idiot. Not only does the game want dual core or better it calls for a pretty good dual core. This game is not "most games". It is THIS game. The other games you mentioned did not ask for multi core CPU's nor do they require them and they have nothing to do with this game.

If you have an AMD it wants a tri core. You are asking for Activision to help you when you are not even close to min requirments.

No, he's right, you are definitely stupid. You are completely wrong about all this.

Here is a post I wrote to clear up confusion such as this from ignorant yet arrogant people. Sorry for the bluntness, but it's true.

http://forums.steampowered.com/forums/showthread.php?t=1588600

If you don't feel like reading all that get this.

I have 3 PCs, two single cores and 1 Quad core.

The slowest single core runs the game, but the middle one doesn't.

This game is poorly coded and optimized because they wanted to release in time for Christmas. Stop being so fascist, the company just wants your money, they aren't necessarily going to do the 'right' thing for the customer.

azzonie

11-15-2010, 08:44 PM

Okay. So, you installed this game in 12 minutes or so.

Anyway, even if you did "install" your game in 12 minutes and you received the same problem doesn't mean that every single single core processor will experience this problem.

I started installing it after reading the other thread you are ragging in. To install it all I had to do was copy over the files from another computer and verify the files.

Seriously, give it up or buy a new computer. Even if you did get it to load the game would be very laggy and not enjoyable at all. You are wasting eveyones time. You are not the only one though. I am finding a lot of the people complaining are trying to run it on 6 year old hardware, and the common reason is "it runs CODMW2 just fine", which never required a multi core CPU.

There are plenty of games that still run fine on a single core CPU, this is not one of them.

oomskaap

11-15-2010, 08:45 PM

mx_ i made this video, have a look while you rechache

http://www.youtube.com/watch?v=gbOpFllN5as

mx_

11-15-2010, 08:46 PM

Again, you act as if it will be no joy playing this game on a single core processor. If you knew anything about FPS configs, you'd realize they're our (single core users) solution to running games fine that we initially wouldn't be able to.

And my computer isn't 6 years old, but thanks anyway.

@oomskaap I've seen that already lol

azzonie

11-15-2010, 08:48 PM

No, he's right, you are definitely stupid. You are completely wrong about all this.

Here is a post I wrote to clear up confusion such as this from ignorant yet arrogant people. Sorry for the bluntness, but it's true.

http://forums.steampowered.com/forums/showthread.php?t=1588600
If you don't feel like reading all that get this.

I have 3 PCs, two single cores and 1 Quad core.

The slowest single core runs the game, but the middle one doesn't.

This game is poorly coded and optimized because they wanted to release in time for Christmas. Stop being so fascist, the company just wants your money, they aren't necessarily going to do the 'right' thing for the customer.

Dude, your brain has turned to cheese, goat cheese. Running on a single core and actually playable are 2 diffrent things. To much stupidity in here for me. Crying because your game does not meet min specs and blaming it on the manufacture is ♥♥♥♥♥♥♥♥.

mx_

11-15-2010, 08:58 PM

Someone just woke up on the wrong side of the bed.

farooqaaa

11-15-2010, 09:37 PM

I also got this problem :(

Goatman455

11-15-2010, 10:00 PM

Dude, your brain has turned to cheese, goat cheese. Running on a single core and actually playable are 2 diffrent things. To much stupidity in here for me. Crying because your game does not meet min specs and blaming it on the manufacture is ♥♥♥♥♥♥♥♥.

Ok, we will let everyone else decide.

Your arguments:

My Brain Has Turned to Goat Cheese

My Arguments:
Posted in the link, in summary, the game requires higher than reasonable minimum requirements due to the fact it is poorly optimized because it was rushed to be released in time for the Holidays. They are more focused on the consoles because that is where the money is.

http://forums.steampowered.com/forums/showthread.php?t=1588600

Look, clearly you're a man of action, so leave the thinking to the rest of us, ok?

Oh and btw, its Goat as in GTO w/ a 455 cubic inch motor, not the animal. Think before you speak or write in consideration to the rest of us please.

Goatman455

11-15-2010, 10:11 PM

mx_

11-15-2010, 10:16 PM

BTW, anyone actually fix this besides oomskaap.

I have recached and reinstalled a bunch of times and everytime it's the same, hourglass then freeze and crash. It used to actually just freeze in the main menu. Are we doomed to wait for a patch, or can we fix this somehow?

Well, hopefully it works for me. Of course, I have Verizon and they blow, so I have to wait til tomorrow when it's done. Or if it goes how it's been going, it should be done in nearly 2 hours.

Anyway, if it doesn't work, I'd just say we'll have to wait for this supposedly big patch to see if it fixes it.

Stilts66

11-16-2010, 02:34 AM

No, he's right, you are definitely stupid. You are completely wrong about all this.

Here is a post I wrote to clear up confusion such as this from ignorant yet arrogant people. Sorry for the bluntness, but it's true.

http://forums.steampowered.com/forums/showthread.php?t=1588600

If you don't feel like reading all that get this.

I have 3 PCs, two single cores and 1 Quad core.

The slowest single core runs the game, but the middle one doesn't.

This game is poorly coded and optimized because they wanted to release in time for Christmas. Stop being so fascist, the company just wants your money, they aren't necessarily going to do the 'right' thing for the customer.
Treyarch says you're wrong. Did you ever stop to think that they had a very good reason for putting duel core as the minimum requirement? They didn't do it for ♥♥♥♥s and giggles.

If you really feel like ramming your head into a wall, fine. Just stop crying to everyone about it. You are not smarter than the developers, sorry.

Goatman455

11-16-2010, 07:07 AM

Treyarch says you're wrong. Did you ever stop to think that they had a very good reason for putting duel core as the minimum requirement? They didn't do it for ♥♥♥♥s and giggles.

If you really feel like ramming your head into a wall, fine. Just stop crying to everyone about it. You are not smarter than the developers, sorry.

Ok fascist, so you are going to trust the company that released the game super early so it could make holiday sales, over all the customers who can normally play games much more demanding than this?

I am going to say it again, I am an IT professional (you are just gonna have to trust I know what I am talking about, this is the internet, you are not gonna get solid proof of my computer knowledge unless you read my posts), I got into computers because of gaming and I have studied them for YEARS, and here is my professional and expert conclusion.

You should be able to RUN this game period, how well they run is up to requirements.

So, check my other post out for a full but easy to understand explanation.

http://forums.steampowered.com/forums/showthread.php?t=1588600

Canis-X

11-16-2010, 08:25 AM

This is comical to say the least. You guys are so focused on the single-core aspect of things that you are completely blind to the fact that even the top dogs are having, and reporting, the same issues as the single core variants.

It is not an AMD/Intel/NVidia/ATI (or the new AMD 6xxx series)/single core/multi core/SLI/CrossFire-X/DDR/DDR2/DDR3 dual or tri channel issue.....THE SOFTWARE HAS BUGS!!! HOLY COW!!! It is not like this is the first time in the history of the software world that a piece of code has been released without bugs!!

I have the issue where whenever I go into the menu the game hangs for roughly 20-30 seconds....I also have the lag/freezing issue in-game.....what the hell it is doing I have no idea.....if I could provide Treyarch or Activision some debug logs for them to analyze I would, but I am sure that they are aware by now that there are bugs so I'm sure that they are chasing the white rabbit and will come back with a fix....whether or not the fix breaks something else is up in the air...that happens frequently in rush-jobs where QA is not allowed enough time to smoke test things.....and if they are using an automated smoke test, as most do now-a-days, that is not the same as real world testing. Lets all just cool down and let the engineers get a grasp on it and get us a fix. Just bear in mind that the code could actually be hundreds-of-thousands of lines of code long so it may take awhile to figure it out.....PATIENCE IS A VIRTUE!!!

For reference, my rig specs....so it there is no confusion on performance capabilities or potential.

PHENOM II X6 1090T BE (custom 300w single-stage phase change cooler) | ASUS CROSSHAIR IV FORMULA (cooled by EK) | (2) ASUS EAH5970 (cooled by Koolance) | EVGA 9800GT (PPU) | 8GB (4 X 2GB) MUSHKIN ENHANCED REDLINE DDR3 @1600Mhz [7-7-7-18 1T] - CORSAIR COOLED | AUZENTECH X-Fi PRELUDE 7.1 | (4) 300GB VELOCORAPTORs [RAID 0] + 3 1TB WD Green| PC Power & Cooling 1200W | (2) LG 24" Flatron W2453V | Win 7 x64 RTM

Cheezy Pigeon

11-16-2010, 08:34 AM

I have this problem sometimes too, usually when i mess with the config and load up the game straight away. works for me if i end the program, restart steam and try again.

Stilts66

11-16-2010, 09:23 AM

Ok fascist, so you are going to trust the company that released the game super early so it could make holiday sales, over all the customers who can normally play games much more demanding than this?

I am going to say it again, I am an IT professional (you are just gonna have to trust I know what I am talking about, this is the internet, you are not gonna get solid proof of my computer knowledge unless you read my posts), I got into computers because of gaming and I have studied them for YEARS, and here is my professional and expert conclusion.

You should be able to RUN this game period, how well they run is up to requirements.

So, check my other post out for a full but easy to understand explanation.

http://forums.steampowered.com/forums/showthread.php?t=1588600
You keep calling people fascists, yet here you are buying these games and feeding the evil corporations money. Bravo! If they wanted this to be a "Holiday release", it would have been more likely to come out Dec 9 instead of Nov 9. That's what Blizzard does, and they're owned by Activision.

I don't care how many years of experience you have in the IT field. Even then, you give no data to prove your point other than "I have 3 PCs, two single cores and 1 Quad core. The slowest single core runs the game, but the middle one doesn't." All those years for that!?!?!

And you keep dodging my questions. Activision and Treyarch do NOT make money by setting higher system requirements. They make the games, not the hardware.

FKRboone

11-16-2010, 09:34 AM

Same problem here. One week & zero game play... :mad:

dazzo1987

11-16-2010, 09:46 AM

See I don't have the hourglass on my SP menu, but it still doesn't work. I can scroll down the various options but can't access any of them, whether I press enter or LMB, MP menu works fine btw.

brram

11-16-2010, 10:00 AM

BUHP=bring up his post!

finally someone responds to this,
* I feel like dancing, dancing*

Canis-X

11-16-2010, 10:17 AM

BUHP=bring up his post!

finally someone responds to this,
* I feel like dancing, dancing*

??.....okaaayyyy

synk360

11-16-2010, 10:19 AM

Thanks so much for this, hopefuly I can get this problem fixed, and actually play this game!
Now I've read through the whole thread. I'm trying oomskaap's way the re-chaching It's at 4%. I'll tell the results after it finishes.

luckyjim

11-16-2010, 10:26 AM

I had this problem when I set Steam process priority to LOW and only used my third core. The issue is that the next time you start up Black Ops, it will use the same settings from Steam for the game instead of what you had set the game to previously. So you can ctrl alt del to get into task manager, it may freeze.. ctrl alt del again and try and correct the process priority and affinity for the game.

Not sure if that will help, but I had pretty much the same issue only it was a blue circle since I use Windows 7.

synk360

11-16-2010, 10:37 AM

bilago

11-16-2010, 10:46 AM

i set the command in game i think it was something like autoprioritize from 0 to 1 and my game always starts in High Priority regardless of steam.

I have received this hour glass issue on occasion, and what i noticed was after i ended the process and got back to desktop, hovering my mouse over my taskbar gave me a loading circle. Perhaps ending explorer.exe and then launching the game would fix your issues?

mx_

11-16-2010, 10:53 AM

I never thought about ending explorer.exe, though I don't see any real purpose on doing it.

bilago

11-16-2010, 10:55 AM

I never thought about ending explorer.exe, though I don't see any real purpose on doing it.

As I said, after experiencing this issue, i noticed my Taskbar (explorer.exe) gave me the same hourglass while my mouse was hovering over it, indicating that the process for my taskbar (explorer.exe) is not responding properly.

I am not saying for sure that will fix the issue, but its logical how that could be causing the issue.

azzonie

11-16-2010, 12:31 PM

His issue is because he is trying to run the game on a single core CPU, something it is not designed to do but he is not getting it.

I installed the game on one of my single core systems and guess what? The game loads up to the menu and then I get a mouse pointer with an hour glass hovering over it, yet my 25 other computers that have at least dual core play the game just fine. Because he is an "IT Professional" he thinks he can make the single core CPU sprout extra cores. That is how good he is.

bilago

11-16-2010, 12:34 PM

azzonie

11-16-2010, 12:40 PM

Your point seems pretty logical, however I am running on a Quad Core @ 3.5ghz and I have received this exact issue on occasion.

The game is not bug free, but trying to run it on a single core and then blaming Activision for it not running is pointless. Your situation can be fixed. His can also but it would require a new computer.

oomskaap

11-16-2010, 05:15 PM

mx_ and the other guy..

did it work ? it's a day later, i'm curious, let us know.

synk360

11-16-2010, 05:43 PM

mx_ and the other guy..

did it work ? it's a day later, i'm curious, let us know.

If I'm the other guy, your way of fixing it did not help me. Thanks for posting it regardless

azzonie

11-16-2010, 05:46 PM

mx_ and the other guy..

did it work ? it's a day later, i'm curious, let us know.

oomshaap, what CPU do you have?

Goatman455

11-16-2010, 05:57 PM

You keep calling people fascists, yet here you are buying these games and feeding the evil corporations money. Bravo! If they wanted this to be a "Holiday release", it would have been more likely to come out Dec 9 instead of Nov 9. That's what Blizzard does, and they're owned by Activision.

I don't care how many years of experience you have in the IT field. Even then, you give no data to prove your point other than "I have 3 PCs, two single cores and 1 Quad core. The slowest single core runs the game, but the middle one doesn't." All those years for that!?!?!

And you keep dodging my questions. Activision and Treyarch do NOT make money by setting higher system requirements. They make the games, not the hardware.

Logic can prove things without 'facts' as you are using the word.

That point was to prove the fact it isn't just a single core issue as some people claimed.

I was trying to prove this point because of posts like these:

"The game is not bug free, but trying to run it on a single core and then blaming Activision for it not running is pointless. Your situation can be fixed. His can also but it would require a new computer."

You see, I can run it on a single core, my slowest, but I can't run it on my middle speed single core. That means one can not make the claim my game is not running because I have a single core.

And, no it took 4 years of Business school to come up with that (it's basically just a diploma).

In all seriousness, most of my knowledge comes from experience.

Release Dec. 2? And miss Black Friday, are you serious?

I can't even believe you don't see this. I also used to work at a game store too, does that give me credentials.

I am an IT guy, who worked at a game store, so I majored in Business, Computers, and have played games since I was a kid and even worked selling them.

How much more qualified can one get?

oomskaap

11-16-2010, 05:59 PM

oomshaap, what CPU do you have?

AMD Phenom II X6 1090T (with all 6 cores enabled for the game)

I run on 1920 x 1200 with everything, i never experienced any fps issues or lagg once i got the game running after almost a week.

azzonie

11-16-2010, 06:03 PM

AMD Phenom II X6 1090T (with all 6 cores enabled for the game)

I run on 1920 x 1200 with everything, i never experienced any fps issues or lagg once i got the game running after almost a week.

There problem is because they are trying to run it on a single core, outdated CPU. Happy gaming to you friend.

azzonie

11-16-2010, 06:08 PM

You see, I can run it on a single core, my slowest, but I can't run it on my middle speed single core. That means one can not make the claim my game is not running because I have a single core.

Do you really need this explained to you Mr IT tech? Your slow single core CPU supports Hyper Threading, which fools the program into thinking it has 2 cores. The game sees 2 threads and runs, although if you are saying it is playable I laugh at you.

Your AMD FX does not have Hyper Threading and does not try to mimic dual core, that is why it will not even start on your AMD because it can run single threaded apps only. You are in serious denial as to what it takes to run this game and the level of your IT skills..

oomskaap

11-16-2010, 06:13 PM

There problem is because they are trying to run it on a single core, outdated CPU. Happy gaming to you friend.

You might think that at first, but i did many days of troubleshooting, and process of elimination.

I tried my installation on 3 pcs, each one giving me the cursor at the menu. So it HAD to be the installation itself, even if it was fresh and cleanly downloaded from steam.

Once i re-downloaded it cleanly AGAIN, it worked instantly.
I did it at work because here i download the full game from steam at 1.2mbps, just took 2 hours.

mx_

11-16-2010, 06:15 PM

Me trying to run the game on a single core processor has nothing to do with this game being so [color="#FF66FF"]♥[/color][color="#FF66FF"]♥[/color][color="#FF66FF"]♥[/color][color="#FF66FF"]♥[/color]ing bugged out. Boohoo, your single core processor, out of TWENTY FIVE other computers, so happened to coincidentally have the same problem. I mean, I never would have expect me to be the only single core user with this problem!

Honestly. Stop trying to act like some sort of miracle genius on the forum. 1700+ posts and 6 rep. Obviously people don't find you as much of a help.

Peace.

oomskaap

11-16-2010, 06:22 PM

MX_ , are you still downloading ?

azzonie

11-16-2010, 06:22 PM

Me trying to run the game on a single core processor has nothing to do with this game being so [color="#FF66FF"]♥[/color][color="#FF66FF"]♥[/color][color="#FF66FF"]♥[/color][color="#FF66FF"]♥[/color]ing bugged out.

No one can help you. You are to smart. Have fun trying to get it to run on a single core. I suggest you call Activision to complain.

tero

11-16-2010, 06:23 PM

I had that problem in SP (before the 1st patch).
IIRC i fixed it by deleting all files in "call of duty black ops" folder - not folders!, and verifying game files.
I doubt this would fix your problem now.

mx_

11-16-2010, 06:26 PM

@oomskaap I reinstalled and that didn't solve it. I'm upgrading soon anyway, so it's not a big deal.

@tero That's what I did. Oomskaap suggested it.

Goatman455

11-16-2010, 06:41 PM

Do you really need this explained to you Mr IT tech? Your slow single core CPU supports Hyper Threading, which fools the program into thinking it has 2 cores. The game sees 2 threads and runs, although if you are saying it is playable I laugh at you.

Your AMD FX does not have Hyper Threading and does not try to mimic dual core, that is why it will not even start on your AMD because it can run single threaded apps only. You are in serious denial as to what it takes to run this game and the level of your IT skills..

I'm not the one claiming a business should miss Black Friday when it wants to release in time for the "holidays".

I think you are in 'being an arrogant moron' denial.

You do realize, a game doesn't not run because it only has 1 core? Lack of another core is not going to prevent a menu from running. That's called poor optimization.

You still are defending this companies right to screw us all, you really have to be arrogant to still think you are right.

If you aren't going to take seriously a business computer professional with his own company who also worked in a video game store about this issue...well there really is no convincing that kind of arrogance about anything.

azzonie

11-16-2010, 07:03 PM

I'm not the one claiming a business should miss Black Friday when it wants to release in time for the "holidays".

I think you are in 'being an arrogant moron' denial.

You do realize, a game doesn't not run because it only has 1 core? Lack of another core is not going to prevent a menu from running. That's called poor optimization.

You still are defending this companies right to screw us all, you really have to be arrogant to still think you are right.

If you aren't going to take seriously a business computer professional with his own company who also worked in a video game store about this issue...well there really is no convincing that kind of arrogance about anything.

LOL, you have proven how dumb you really are. I feel sorry for anyone that ha had you work on their computers because you are 100% completely clueless. Not sure why you brought up Black Friday as I never said anything about that. You can not wrap your tiny brain around a application that requires multi threads. These applicatons have been around for a long time.

I have an idea. Your lesser single core CPU that does start the game. Go into bios, if you know how, and dissable hyper threading. Then come back and tell me what happens. I suspect it will hang at the menu.

I am going to save this thread. It has been very amusing to see how clueless someone is that claims to be a "professional". Yet you can not read the requirments on the side of the box.

oomskaap

11-16-2010, 07:11 PM

mx_ sorry man, you had to redownload everything.

Ill send you files that seem to be very important for the launch of MP

just as a test i deleted common_mp.ff , the game still launched , but with a black screen..
code_pre_gfx_mp is for the menu to load .. etc..

anyway, i've uploaded some of the essential launching files (from my working BO game)

its about 70 meg.

just paste them into your

call of duty black ops\zone\Common
http://www.megaupload.com/?d=6VJ10KC1
and

call of duty black ops\zone\English
http://www.megaupload.com/?d=1DPK6H3G

let me know if it worked.

slazer88

11-16-2010, 09:24 PM

Ok guys, this is what worked for me.
First off, I am below min specs (Core 2 Duu T9400, 2.53Ghz)
Before, when I ran the game, it would have the hourglass menu bug for both SP and MP.
Then, my friend told me about MSconfig, and I tweaked around with it. Most importantly, I re-enabled my second core, which Win7 seemed to have disabled.
BAM, I can now get into games. Recommend you to try it if you have a multi-core processor and can't get past this bug.

azzonie

11-16-2010, 09:45 PM

slazer88

11-16-2010, 11:48 PM

Glad to see it worked for you :)

Goatman455

11-17-2010, 12:34 AM

LOL, you have proven how dumb you really are. I feel sorry for anyone that ha had you work on their computers because you are 100% completely clueless. Not sure why you brought up Black Friday as I never said anything about that. You can not wrap your tiny brain around a application that requires multi threads. These applicatons have been around for a long time.

I have an idea. Your lesser single core CPU that does start the game. Go into bios, if you know how, and dissable hyper threading. Then come back and tell me what happens. I suspect it will hang at the menu.

I am going to save this thread. It has been very amusing to see how clueless someone is that claims to be a "professional". Yet you can not read the requirements on the side of the box.

I think the mistake you are making is the fact that it not running on a single core is because a single core is slow, and not because the game was not optimized properly in time for a Holiday release (which is key for the Black Friday thing).

I realize you have trouble understanding certain concepts that are abstract, but you don't have to go insulting me, because you didn't even properly understand my point, which was the fact the game is rushed.

Hyperthreading is NOT an extra core, it splits a 1 core cpu into two threads capable of performing 50% loads at any one time.

It does NOT increase computing power, and therefore is NOT necessary for any game to run, raw computing power is. While certainly one could argue 2 at 50% can be better than 1 at 100%, but not enough to prevent a game from running or playing.

If you keep trying to argue computer theory with a person educated and experienced in such, you are just going to lose, I suggest you point out flaws in my actual argument which is: the game was rushed.

Sorry, now that I'm done berating fascist morons, has anyone with a single core actually managed to fix this problem?

brram

11-17-2010, 05:47 AM

bump.

Sabel94

11-17-2010, 06:36 AM

bump!

Sabel94

11-17-2010, 06:43 AM

rmartuszewski

11-17-2010, 06:54 AM

I think most are forgetting the main issue here.

Which is the game was designed for consoles and then ported to PC. All the major game companies are doing this, why because they make way more bank from console gamers and have less support issues with such platforms.

Then when they do port it to PC, they then have to deal with the support issues, so I am sure they are all running around like chickens with their heads cut off right about now. Hence why they are pushing the dual/quad core reasoning, it's easier for them to just say this is min. and you have to upgrade. Not anyone on here, but the actions of the companie themselves.

Another main issue is, the fact people empower them to do this. How you might ask, they continue to buy the games upon release date. I every gamer in the world said I am not buying it, till it's been a few weeks/months then the company would be like WTF, and they would take more drastic action in making a better product for PC gamers.

It truly is a said day/month/year in the gaming industry when consoles have more time/money thrown at them than the better platform of the PC.

Don't get me wrong, I have both a PS3 and a Wii. The Wii is for the kids, and the PS3 is for BlueRay movies and Guitar Hero when I am drunk and have friends over. Also note I am 33 and married with two kids, so I see how things work out in some cause when the kids make the choice to play a game. And being the father I am, my 11 and 10 year old always play their PC before touching the Wii or PS3. As like when when I am in the mood to play a game like any FPS I will always go for the PC as it's the better platform.

In the end, the only way to fix the bigger issue of how we (PC gamers) are treated is to fix the industry itself. And to do this 90% would have to bit the bullet for a few weeks to hit the companies where it hurts, in the wallets/stocks. Until then the norm will be how things are now, us throwing our money at them, and hoping they fix it.

brram

11-17-2010, 07:12 AM

has their been any response so far?

Goatman455

11-17-2010, 07:15 AM

Answer from Activision:

"Your CPU does not meet the minimum requirement for the game. No Pentium CPUs are supported, only Intel Core2Duo and up."

Fu/k you! You promised that single core users would be able to play the game!

See this is BS because I have a p4 running the game. Don't let them blame ur pc bc they didn't optimize their game

There is nothing about this game or any that will require two cores unless they just don't program for it, which is not really ethical, it's lazy.

Some single cores are faster in raw power than than their core duo counterparts, so it simply doesn't make sense to say you need one to play, that's BS, they need to fix their code.

rmartuszewski

11-17-2010, 07:46 AM

See this is BS because I have a p4 running the game. Don't let them blame ur pc bc they didn't optimize their game

There is nothing about this game or any that will require two cores unless they just don't program for it, which is not really ethical, it's lazy.

Some single cores are faster in raw power than than their core duo counterparts, so it simply doesn't make sense to say you need one to play, that's BS, they need to fix their code.

I believe they have a large number of people building new maps, making new add ons, etc.

So their is no reason they don't have the personel nor the money to higher more for working this issue in a faster manner.

I agree it comes down to mindset and laziness.

djsabreblade

11-17-2010, 09:47 AM

I'm trying to run this game on a similar system, and had an idea to get past the directx error/black screen bug...it got me a bit farther but, not much to the part where it says press any key. but no keyoard response.

1. you can easily use and modify a modern warfare 2 config file and place it in your black ops players folder. [it does work]

my sys.
A-64 3700+
2 gigs ram [ddr 400]
SAPPHIRE RADEON HD 3850 AGP [no duh]

currently waiting for a fix so i can get to the menu.

EDIT; what seem to be causing the bug is lack of cpu support for example grab a modern warfare 2 config file and make a black ops players folder if you cant progress past the black screen so that black ops will generate a proper config file over it and change,,,

seta r_multithreaded_device "0"
seta r_multithreaded_device "1"

[do this even if you have single core] it will allow you to get to the part with the press any key screeen but sadly it will not progress past their for me anyway.

djsabreblade

11-17-2010, 10:06 AM

oh and btw, us AGP HD 3850 users will have to wait for new driver from ati [sometime later this month] sadly =/ because when you run this game in a window using the method above ^ by changing seta r_fullscreen "1" to seta r_fullscreen "0" you cannot even move the window..which leads me to believe this is..

1. lack of cpu support needs to be fixed
2. lack of AGP gpu support needs fixing asap
3. lack of direcx 9 support
4. lack of windows xp service pack 2 support

just my thoughts. basicly we need a fix asap..

mx_

11-17-2010, 10:37 AM

Well, when you go to move the window, technically you're clicking into the program. Which is why it won't move.

bilago

11-17-2010, 10:49 AM

Hyperthreading is NOT an extra core, it splits a 1 core cpu into two threads capable of performing 50% loads at any one time.

It does NOT increase computing power, and therefore is NOT necessary for any game to run, raw computing power is. While certainly one could argue 2 at 50% can be better than 1 at 100%, but not enough to prevent a game from running or playing.

If you keep trying to argue computer theory with a person educated and experienced in such, you are just going to lose, I suggest you point out flaws in my actual argument which is: the game was rushed.

Sorry, now that I'm done berating fascist morons, has anyone with a single core actually managed to fix this problem?

I'm sorry sir, you read incorrectly. He never said hyperthreading was two cores. He specifically said it emulates a second core "tricking" the game into performing correctly.

I am running a Phenom 2 x4 BE @ 3.5ghz

Test: Setting affinity to 1 core... Launch game... Hourglass preventing me from navigating the main menu.

Set affinity to 2 cores.... works great

Just because you "worked" on someones computer doesn't make you smart with computers... Unfortunately for your sake your nerd rage has made you appear pretty ignorant and pretty stupid.

Again this game is not running because single cores are not "powerful enough", its not running because the game is not designed to run on a single thread.

Goatman455

11-17-2010, 02:31 PM

I'm sorry sir, you read incorrectly. He never said hyperthreading was two cores. He specifically said it emulates a second core "tricking" the game into performing correctly.

I am running a Phenom 2 x4 BE @ 3.5ghz

Test: Setting affinity to 1 core... Launch game... Hourglass preventing me from navigating the main menu.

Set affinity to 2 cores.... works great

Just because you "worked" on someones computer doesn't make you smart with computers... Unfortunately for your sake your nerd rage has made you appear pretty ignorant and pretty stupid.

Again this game is not running because single cores are not "powerful enough", its not running because the game is not designed to run on a single thread.

Do you see what you are saying? "Tricking the game" into working correctly?

Games don't need to be tricked. Games don't 'not' run until you meet the requirements. Do YOU have any idea how computers work? I will say it again.

Argument from him:
Hyperthreading "tricks" the game into working

Argument from me:
Game is optimized poorly and doesn't run on systems it should.

Again, I am an IT professional with his own business, and I worked at a video game store for several years, not arrogance, credentials.

azzonie

11-17-2010, 03:04 PM

Do you see what you are saying? "Tricking the game" into working correctly?

Games don't need to be tricked. Games don't 'not' run until you meet the requirements. Do YOU have any idea how computers work? I will say it again.

Argument from him:
Hyperthreading "tricks" the game into working

Argument from me:
Game is optimized poorly and doesn't run on systems it should.

Again, I am an IT professional with his own business, and I worked at a video game store for several years, not arrogance, credentials.

You are giving IT professionals a bad name everywhere. I like how you keep beating your chest like you are something special. I also own my own business. I custom build gaming computers, maintain them and repair them at my Internet Café but repeating that in every post I make does not make me more right. Other people have disabled a core just to see if they get the same results as you and they do but you refuse to face the evidence. Go back to school.

You have never heard of a program that will not run on only one thread until now? Go back to school. Seriously you are the most stubborn clueless person I have ever met on the Internet.

oomskaap

11-17-2010, 05:15 PM

what baffles me the most is i struggled almost 8 hours a day for 4 days with this same error and i have SIX cores.

azzonie

11-17-2010, 05:35 PM

what baffles me the most is i struggled almost 8 hours a day for 4 days with this same error and i have SIX cores.

I am sure more then one thing can cause this. Running on a single core will for sure as been shown by several people that either have single core computers or that had dissabled cores.

Did you get it working yet?

rmartuszewski

11-18-2010, 04:27 AM

Funny, really fracking funny...

So I have been working on the issue (mostly on my end) with Activision on their support page. I have been giving 8+ things to do to try and fix the problem. Now we have gone full circle in this issue.

As they want another dxdiag file posted, and want me to do the first fix AGAIN.

Like anything has changed, I think they don't know what the issue is, and now they are just killing time till a new patch gets released. So they are stringing me along.

Fricking BS if you ask me.

rmartuszewski

11-18-2010, 04:35 AM

This is what has been said between myself and Activision on their support page. Maybe someone else will have luck with one of these so called fixes.

Also start at the bottom, as newer posts go up.

_______________________________________________

Customer 11/18/2010 04:34 AM
I don't see how anything has changed, and all drivers have been updated. The game is still not working, and it's the same issue even after driver updates.

I also don't see how you/someone there can't call over to whoever is working the next patch, and get me a status update on when it will be released and/or what in fact is being updated.

If I was told it's issue X, and patch Y is going to fix it then I would know that nothing that has been outlined to me to do will fix the issue and I can go into a stand by mode and just wait. Rather than go over all of this again.

It's seems that we have gone full circle, and again my files within steam have been verified with no issues. It's not my drivers, nor my files, nor steam.

It's the game itself.

New DxDiag file uploaded.

Response (Armond Goodin) 11/18/2010 02:37 AM
I couldn't tell you about code since this is customer support and not the developers. And unfortunately, we aren't supplied that information by the developers.

Can you shutdown all your background program and then send a new dxdiag?

Try revalidating your files:
Go into the Steam Application.
Go to the Library tab.
Find Call of Duty and right click on it.
Select properties and a new window will show up.
Select the Local Files tab.
Select Verify Integrity of Game Cache.

This will fix any corrupt file(s) and automatically update them.

Customer 11/17/2010 07:03 AM
The issue seems not to be drivers, it's something else. I have been meeting all the outlined fixes, with no luck. And all these fixes are on my end, what is Activision doing on your end in regards to coding to fix this issue?

Customer 11/17/2010 05:21 AM
Still have windows hourglass on main menu, crashes 20-30 sec. later.

Customer 11/17/2010 05:01 AM
Still have this issue.

Response (Armond Goodin) 11/17/2010 03:56 AM
Update these drivers

Video Card (NVIDIA GeForce GT 430)
http://www.nvidia.com/Download/index.aspx?lang=en-us

Sound Card (You have 2 sound cards)
http://www.realtek.com.tw/downloads/ (Realtek AC97)
http://support.creative.com/Products/product_list.aspx?catID=1&CatName=Sound+Blaster (SB X-Fi)

Direct X 9c Latest Version (This will not overwrite your Direct X 10/11)
http://filehippo.com/download_directx/

Customer 11/16/2010 02:58 PM
I have, and no SP 3 didn't help.

Response (Armond Goodin) 11/16/2010 07:47 AM
This issue definitely could be due to your processor.

Have you tried updating to Service Pack 3 for Windows?

Customer 11/15/2010 04:20 PM
I am still having the issue, I have completed all steps outlined.

Same thing happens, white hourglass pops up when main menu opens and I can not select anything, then game crashes with same error.

Steam came back with 100% ok on all content files. For both SP and Multi.

Again I am running a AMD FX-57 signal core CPU. Could this be the issue, as the minimum specs for the game are a multi core CPU?

Response (Alex Sherer) 11/15/2010 10:49 AM
Hello,
I am sorry to hear you ae still having this problem.

There are a few things that we can do to try and make sure this game will load for you.

1. Download the DirectX 9.0c patch. Certain files were left out of DirectX 11 and installing the DirectX 9.0c patch fills in those files (but does not change your DirectX version).
http://www.softwarepatch.com/windows/directx-download.html

2. Go to C:\Program Files\Steam\SteamApps\Common\Black Ops\Players. Delete both the single player and multiplayer config files.
Launch Steam > Library
Right click on single player and choose > Properties > Local Files > Verify the Integrity of the Game Cache (repeat for multiplayer)

3. Please disable any background applications. This can include (but is not limited to); anti-virus, ad-ware, spyware, ad-blockers, virtual drives, emulated drives, etc.

To disable any background applications, please run a MSConfig.

To run a MSConfig
Press the Windows key+R >type "msconfig" > OK
Select the Services tab > Check the box "Hide All Microsoft Devices" > Disable All > Apply
Select the Startup tab > Disable All > Apply > OK > Restart your system

If after following these steps you are still having problems, please reply to this incident so we can continue to assist.

Customer 11/13/2010 08:53 AM
Installed steam on my laptop. Game ran fine with no issue.

Windows Vista SP1
4 GB memory
Intel Core 2 Duo T7500 2.2GHZ
32-bit OS

Issue is on the main computer running XP SP 2.

Customer 11/12/2010 04:54 PM
Running up to date Windows XP SP2, up to date Nvidia drivers for GT 430, and upto date DirectX off Microsofts site.

Customer 11/12/2010 04:43 PM
attached

Response (Thien Nguyen) 11/12/2010 03:31 PM
Hello and thank you for contacting Activision Technical Support,

We are going to have to look at your direct X information in order to figure this problem out. Please do the following:

1) Click on the Start button > Run. (Windows Key + R brings up the box)
2) In the box type: dxdiag
3) Click the OK button.
4) DirectX Diagnostic Tool will open, click the Save All Information button at the bottom.
5) Save the dxdiag.txt file to your desktop. NOTE: Skip to step 9 if you are already logged in to your Activision account
6) Login to your account at http://activision.custhelp.com. (Select the Activision link under the welcome banner.)
7) Click My Stuff and then click Questions. (Login with your e-mail address, leave the password field blank.)
8) Find your current incident and click on it under the Subject column.
9) Click Update Question.
10) Under Attach Additional Documents to Question you will see a Browse button. Click that and browse your computer for the Dxdiag on your desktop. When you locate the file, double click on it.
11) Once the file appears as attached, you can now enter any additional information about your Incident in the Results and/or Additional Information field.
12) Click Submit Update to Question to send the Dxdiag

Customer 11/12/2010 08:19 AM
Running GT 430 Nvidia video card

Auto-Response 11/12/2010 07:35 AM
-

Title: Crash/Freeze during gameplay.
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=28893&p_created=1288903862

Title: Sound problems/no sound
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=29009&p_created=1289320857

Title: Crash/freeze during install.
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=28891&p_created=1288903593

Title: Crash/Freeze at launch
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=28892&p_created=1288903826

Title: Poor framerate/Choppy performance.
Link: http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=29006&p_created=1289317442

Customer 11/12/2010 07:35 AM
Error mesg. as follows, help plz.

----- Initializing Renderer ----
execing ragdoll.cfg from fastfile
Cmd_AddCommand: scrProfileInfo already defined
----- Client Initialization -----
----- Client Initialization Complete -----
Trying SMP acceleration...
...succeeded.
----- R_Init -----
Getting Direct3D 9 interface...
Pixel shader version is 3.0
Vertex shader version is 3.0
Attempting 800 x 600 fullscreen with 32 bpp at 60 hz
Game window successfully created.
Creating Direct3D device...
Com_TouchMemory: 0 msec. Using sum: 0
Adding fastfile 'en_code_post_gfx_mp' to queue
Adding fastfile 'code_post_gfx_mp' to queue
Loading fastfile 'en_code_post_gfx_mp'
used 0.44 MB memory in DB alloc
Loading fastfile 'code_post_gfx_mp'
used 3.34 MB memory in DB alloc
Redundant asset: 'rawfile','default_mp_controls.cfg'
Redundant asset: 'techset','2d'
Adding fastfile 'en_patch_mp' to queue
Adding fastfile 'patch_mp' to queue
Using 1 GPU(s).
Initializing render targets...
Requested frame buffer to be 24-bit color with 8-bit alpha
DirectX returned a frame buffer that is 24-bit color with 8-bit alpha
INTZ format supported
Initializing static model cache...
Initializing dynamic buffers...
Initializing particle cloud buffer...
Creating Direct3D queries...
Setting initial state...
Video memory for device: 1016 MB.
Rounded video memory size: 1024 MB.
DirectX reports 1024 MB of video memory and 1453 MB of available texture memory.
Using video memory size to cap used texture memory at 1008 MB.
Texture detail is set automatically.
Using picmip 0 on most textures, 0 on normal maps, and 0 on specular maps
Error: Could not load image "$g16r16".
Error: Could not load image "$r5g6b5".
Error: Could not load image "$blacktransparent".
Error: Could not load material "$floatz_donotremove".
Error: Could not load material "$processed_floatz_donotremove".
Error: Could not load material "$ps3_aadownsample_donotremove".
Error: Could not load material "particle_blend_donotremove".
Error: Could not load material "particle_zdownsample_donotremove".
Error: Could not load material "redact1".
Error: Could not load material "redact2".
Error: Could not load material "redact3".
Error: Could not load material "bloom_mip3_blur".
Error: Could not load material "$ps3_reload_zcull_donotremove".
Error: Could not load material "water_dynamic_spray".
Loading fastfile 'en_patch_mp'
used 0.00 MB memory in DB alloc
Loading fastfile 'patch_mp'
used 0.02 MB memory in DB alloc
--- Initializing Voice ---
Line Control 30: Volume
Line Control 30: Volume cur: 65535 bounds ( 0- 65535)
No default item defined for loadout slot 'primaryattachmenttop'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmentbottom'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmenttrigger'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmentmuzzle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryreticle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryreticlecolor'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primarylens'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'primaryemblem'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'primarytag'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'secondaryattachmenttop'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryattachmentbottom'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryattachmenttrigger'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryattachmentmuzzle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryreticle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryreticlecolor'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondarylens'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'secondaryemblem'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondarytag'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'facepaintpattern'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'facepaintcolor'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmenttop'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmentbottom'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmenttrigger'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryattachmentmuzzle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryreticle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primaryreticlecolor'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'primarylens'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'primaryemblem'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'primarytag'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'secondaryattachmenttop'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryattachmentbottom'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryattachmenttrigger'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryattachmentmuzzle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryreticle'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondaryreticlecolor'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondarylens'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'secondaryemblem'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'secondarytag'. Returning default item: 'weapon_null'
No default item defined for loadout slot 'facepaintpattern'. Returning default item:
'weapon_null'
No default item defined for loadout slot 'facepaintcolor'. Returning default item:
'weapon_null'
Hostname: home-iaalz2mzlq
Binding to 192.168.1.100:3074
--------------
GamerProfile_UpdateProfileFromDvars(0):
"mis_01" = "".
"mis_difficulty" = "".
"takeCoverWarnings" = "".
"r_gamma" = "1".
"snd_menu_voice" = "1".
"snd_menu_music" = "1".
"snd_menu_sfx" = "1".
"snd_menu_master" = "1".
"snd_menu_cinematic" = "1".
Updating profile 0 from dvars.

Cmd_AddCommand: joinLiveGroup already defined
Cmd_AddCommand: leaveLiveGroup already defined
Cmd_AddCommand: dumpLiveGroups already defined
Cmd_AddCommand: pcacherank already defined
execing mp/default_emblems.cfg from fastfile
end $init 6458 ms
--- Common Initialization Complete ---
Redundant asset: 'techset','2d'
Redundant asset: 'image','menu_mp_lobby_frame_circle'
Redundant asset: 'material','menu_mp_lobby_frame_circle'
Redundant asset: 'image','$white'
Redundant asset: 'material','white'
Adding fastfile 'en_ui_mp' to queue
Adding fastfile 'ui_mp' to queue
Adding fastfile 'en_common_mp' to queue
Adding fastfile 'common_mp' to queue
Adding fastfile 'en_ui_viewer_mp' to queue
Adding fastfile 'ui_viewer_mp' to queue
Loading fastfile 'en_ui_mp'
used 0.00 MB memory in DB alloc
Loading fastfile 'ui_mp'
used 13.25 MB memory in DB alloc
Waited 846 msec for asset 'ui_mp/menus.txt' of type 'menufile'.
Waited 10 msec for asset 'ui_blur' of type 'material'.
Waited 13 msec for asset 'ui_line_graph' of type 'material'.
Working directory: c:\program files\steam\steamapps\common\call of duty black ops
Huffman Took 4 Milliseconds
Unknown command "cinematic"
Unknown command "readStats"
Live_UpdateUiPopup: popup_connecting_dw
Hostname: home-iaalz2mzlq
Binding to 192.168.1.100:3074
DW_DNS_RESOLVING
Live_UpdateUiPopup: popup_dw_dns_lookup
Initialized Messaging for controller 0.
DW_REQUESTED_STEAM_TICKET
Live_UpdateUiPopup: popup_dw_dns_lookup
DW_AUTHORIZING
Live_UpdateUiPopup: popup_dw_authorize_account
Live_UpdateUiPopup: popup_dw_authorize_account
Live_UpdateUiPopup: popup_dw_authorize_account
Live_UpdateUiPopup: popup_dw_authorize_account
Live_UpdateUiPopup: popup_dw_authorize_account
DW_AUTHORIZED (282 msecs)
DW_LOBBY_CONNECTING
Live_UpdateUiPopup: popup_dw_downloading_account_data
Live_UpdateUiPopup: popup_dw_downloading_account_data
Live_UpdateUiPopup: popup_dw_downloading_account_data
DW_LOGON_GETFRIENDS
Live_UpdateUiPopup: popup_dw_downloading_account_data
DW_LOGON_GETFRIENDS
DW_LOGON_COMPLETE
Live_UpdateUiPopup: popup_dw_downloading_account_data
DW_LOGON_CHECKPROFILEEXISTS
DW_LOGON_CHECKPROFILEEXISTS
Live_UpdateUiPopup: popup_dw_downloading_account_data

DW_LOGON_COMPLETE
Live_UpdateUiPopup: Logged in OK
Hostname: home-iaalz2mzlq
Binding to 192.168.1.100:3074
Controller #0 signed in to live
GamerProfile_LogInProfile took 0ms
Cmd_AddCommand: incrementcounter already defined
Cmd_AddCommand: dumpLiveCounters already defined
Error: Global counter string table 'mp/globalcounters.csv' has an invalid value: a0.
returned fileop 0
returned fileop 1
Couldn't get favourites :(
Failed to fetch DW file 'CompressedMetPlayer3.info': err 1000 'BD_NO_FILE'. (547ms)
Read 14106 bytes of file online_mp_english.wad. (565ms)
WAD: Big-endian WAD on Small-endian machine
Got Online WAD. 4 entries, generated: Sun Nov 07 03:19:02 2010
Contracts finished parsing. String memory required: 32326 bytes
Warning: Invalid category ID found, returning first category.
Failed to fetch DW file 'recentservers.dat': err 1000 'BD_NO_FILE'. (650ms)
No recentservers.dat file found. (659ms)
Read 422 bytes of file mpstatsBasicTraining. (1028ms)
Basic Training Stats blob received from Demonware for controller 0.
Failed to fetch DW file 'globalstatsCompressed': err 1000 'BD_NO_FILE'. (1152ms)
Loading fastfile 'en_common_mp'
used 0.79 MB memory in DB alloc
Loading fastfile 'common_mp'
used 101.38 MB memory in DB alloc
Downloaded all global counters.
Failed to fetch DW file 'mpstatsCompressed': err 1000 'BD_NO_FILE'. (1125ms)
No mpstatsCompressed file found, creating a new one
execing mp/stats_init.cfg from fastfile
execing mp/playerstats_reset.cfg from fastfile
Value 0 written to stat (but stats have not necessarily been uploaded).
Value 0 written to stat (but stats have not necessarily been uploaded).
Value 0 written to stat (but stats have not necessarily been uploaded).
--------------
GamerProfile_UpdateProfileFromDvars(0):
"mis_01" = "".
"mis_difficulty" = "".
"takeCoverWarnings" = "".
"r_gamma" = "1".
"snd_menu_voice" = "1".
"snd_menu_music" = "1".
"snd_menu_sfx" = "1".
"snd_menu_master" = "1".
"snd_menu_cinematic" = "1".
Updating profile 0 from dvars.

--------------
GamerProfile_CreateExeBindingsConfig( 0 ):
"mis_01" = "".
"mis_difficulty" = "".
"takeCoverWarnings" = "".
"r_gamma" = "1".
"snd_menu_voice" = "1".
"snd_menu_music" = "1".
"snd_menu_sfx" = "1".
"snd_menu_master" = "1".
"snd_menu_cinematic" = "1".
Updating dvars from profile 0.

Warning: Invalid category ID found, returning first category.
--------------
GamerProfile_UpdateDvarsFromProfile(0):
"mis_01" = "".
"mis_difficulty" = "".
"takeCoverWarnings" = "".
"r_gamma" = "1".
"snd_menu_voice" = "1".
"snd_menu_music" = "1".
"snd_menu_sfx" = "1".
"snd_menu_master" = "1".
"snd_menu_cinematic" = "1".
Upload Bandwidth: 482.59 Kbits/s
Download Bandwidth: 0.00 Kbits/s
1 servers parsed (total 1)
2 servers parsed (total 3)

================================================== ==
Com_ERROR: Direct3DDevice9::Present failed: Driver internal error (-2005530585)

================================================== ==

WARNING: Could not find zone 'c:\program files\steam\steamapps\common\call of duty black
ops\zone\english\en_ui_viewer_mp.ff'
Loading fastfile 'ui_viewer_mp'
used 47.53 MB memory in DB alloc

Direct3DDevice9::Present failed: Driver internal error (-2005530585)

Terracotta

11-19-2010, 05:50 AM

have that problem since i downloaded the game havent playd 1 minute

mx_

11-19-2010, 11:06 PM

lol @ rmartuszewski It seems to me like Activision is BSing you hardcore, man. I understand a lot of the responses were from different people, but if I understand the term "logic" correctly, it should be common sense for Activision to have checked previous logs between you and them.

Nivek38

11-19-2010, 11:28 PM

i have a dual core but have no "set Affinity" Option

Nivek38

11-19-2010, 11:40 PM

halp me!

Nivek38

11-19-2010, 11:44 PM

please halp!!!

mx_

11-19-2010, 11:47 PM

Please, try your best to not spam my thread. Not only is double posting not allowed, though usually tolerated, triple posting most likely won't be tolerated if seen.

I would have to thank you for at least keeping my thread on a problem that TA's PC team hasn't spoken a word of after I informed them on the problem, but I'd rather you not spam it.

Someone will eventually reply to your first post. There's no need for technically a second one, but mainly for three.

Nivek38

11-19-2010, 11:50 PM

i just dont want this problem to get lost and us never get a ♥♥♥♥ing fix.

Sabel94

11-20-2010, 02:05 AM

bump!

mx_

11-20-2010, 12:42 PM

Bump**

Smittzel

11-21-2010, 02:27 PM

bump!

M1k3

11-21-2010, 02:50 PM

bump!

mx_

11-21-2010, 02:52 PM

bermp

red'Evil

11-21-2010, 03:00 PM

I've got the same problem as you
main menu frezzes all the time in SP as well in MP
couldn't play the game even once I hope they fix it soon :o

mx_

11-21-2010, 03:06 PM

I stopped caring about it. Obviously, I'd still like to play the game in any way, shape or form on my PC, but there's no use crying over spilled milk.

just gotta wait 'til it's cleaned up.

brram

11-22-2010, 07:36 AM

I stopped caring about it. Obviously, I'd still like to play the game in any way, shape or form on my PC, but there's no use crying over spilled milk.

just gotta wait 'til it's cleaned up.

lol agreed, haven't played it since launch. dun care honestly

red'Evil

11-22-2010, 10:46 AM

gonna bump this up cause the problem is still not solved :o

brram

11-24-2010, 11:51 PM

bump.

masterplan

11-25-2010, 01:10 AM

I also have this issue.

AMD Athlon 64 4000+ (OC @ 2.7GHz)
4GB DDR 400 Ram
Sapphire x1950 pro 512mb
SB XFI Xtreme Music
80GB SSD
2TB HDD
Windows 7 (32 bit)

slazer88

11-25-2010, 01:47 AM

@Nivek38

Have you tried jumping in to msconfig? (Run>MSCONFIG)
Click on the boot tab, then click on advanced options. Then check the number of processors you are using. If its just set to one, set it to two. If you can't see more than one processor on a CPU which you KNOW has more than one, uncheck the number of processors box, set boot settings to permanant, and apply. Then restart your comp. After restarting, open up MSCONFIG again. Hopefully, in advanced options, it should show your second core. Enable it, enjoy.

mx_

11-25-2010, 02:18 AM

Bump**

brram

11-28-2010, 11:41 PM

bump!!

mx_

11-29-2010, 12:15 AM

I'm surprised people are still bumping this...

red'Evil

11-29-2010, 01:22 PM

I'm surprised people are still bumping this...

yeah why not?
the problem is still not solved so let's try to bump this until it's done!
:):mad::):mad::):mad::):mad::rolleyes::rolleyes::r olleyes:

mx_

11-30-2010, 11:19 PM

Bump!

Assault Lemming

12-01-2010, 02:02 AM

holy ♥♥♥♥ this still isnt fix ? what a fail of a game. Can't believe its legal t sell such a broken piece of software. I want a refund.

brram

12-01-2010, 09:06 AM

holy ♥♥♥♥ this still isnt fix ? what a fail of a game. Can't believe its legal t sell such a broken piece of software. I want a refund.

agreed

soundfreak2008

12-01-2010, 02:09 PM

Hi other frustrated users who wish to play the game they purchased. I fixed my problem which matches your description of the stuck menu.

When I used my new quad core processor I had no problem. Read below.

Please follow my story.

I had a Athlon 3200 64 with a Radeon x1650pro. I also have a AMD Semptron 140 with a seperate motherboard, built in video. I wanted to get a new quad processor and ATI 5850 card to finally upgrade. I found out the Phenom x4 II will not work in the motherboard that was using the Semptron 140. So I tested the new 5850 in the Semptron and the Athlon 64, with both XP and Win7 on both computers. It would not work, same symptom.

The next day I went and bought a board that would work with the Phenom x4, same video card, same XP/Win7 boot, now working. I was going to throw the game in the trash if it didn't work. It worked flawlessly with all the video settings full at 1920x1080. With "sync every frame on", in COD4 the game was choppy because the card couldn't perform fast enough. This new setup is butter smooth.

Don't give up, the PC generation seems to be dying and its sad because the PC rivals over PS3/XBOX. Any "timmy" can go out and buy an XBOX and pay $10 a month to play online.

soundfreak2008

12-01-2010, 02:12 PM

BTW. I'm guessing the game doesn't operate with single core processors. Should it, yes. I am still glad I paid money for new equipment. Its smoking fast compared to the previous stuff

mx_

12-01-2010, 04:46 PM

red'Evil

12-03-2010, 01:01 PM

There's no reason for single core processor gaming obsolete. This isn't console gaming where the next big thing is the next console in the series. The majority of PC owners are single core users. The majority of gamers are single core processor users too.

yep!
bump this up :)
well as treytach said it's kind of a month needed to get the new patch well so we're already nearly done :P ?! xD

Goatman455

12-06-2010, 12:02 PM

bumplease

mx_

12-07-2010, 07:45 AM

Bump**

FKRboone

12-07-2010, 08:32 AM

Would be nice to actually see the game........

red'Evil

12-07-2010, 02:48 PM

bump this uPPPPPPPPPPPPPP

and I hope they'll fix it with the new patch
while there is still no note about this problem on the patchnotes -.-

mx_

12-12-2010, 11:28 AM

bump...

conwayg01

12-14-2010, 03:56 PM

im having the same problem as all of you
so i think im gonna keep bumping too just in case some1 finds a solution

mx_

12-15-2010, 09:24 PM

Bumping

mx_

12-15-2010, 09:39 PM

Added more to original post.

mx_

12-16-2010, 10:25 AM

Bumping.

red'Evil

12-16-2010, 11:42 AM

YYYYYYYYEEEEEEEEEEEEAAAAAAAAAAHHHHHHHHHHHHHH there is a patch out...

OH WAIT THERE'S NOTHING CHANGED............
ok go back to tf2 ^^

mx_

12-16-2010, 11:59 AM

YYYYYYYYEEEEEEEEEEEEAAAAAAAAAAHHHHHHHHHHHHHH there is a patch out...

OH WAIT THERE'S NOTHING CHANGED............
ok go back to tf2 ^^

I played TF2 from release (2007) up until Black Ops. Played it competitively for a year. I'm tired of that game, so no thanks. lol

conwayg01

12-16-2010, 03:36 PM

bump.

btdub

12-16-2010, 05:53 PM

im having the same problem as all of you
so i think im gonna keep bumping too just in case some1 finds a solution

I don't think you all understand. The chances of a patch to fix this are like winning the lottery and getting struck by lightning simultaneously. And that's ignoring the fact that it can't be done in the first place.

There is no solution for fitting a square peg in a round hole. It won't happen.

Treyarch publicly posted the minimum specification requirements for this game. If your PC is below, or you weren't sure if your specs are equal to those posted on the MSR, the blame falls on you. Don't expect the studio to fix an issue that truly isn't broken in the first place.

azzonie

12-16-2010, 05:56 PM

bump.

Is your PC a single core also? If so you are wasting your time. If not, tell us the specs and maybe we can help you.

mx_

12-16-2010, 10:01 PM

Azzonie, this isn't a server to help the people you want to help. If that is something you want to do, make your own thread please. Let's not keep this bumped with something completely off-topic.

azzonie

12-17-2010, 11:37 AM

Azzonie, this isn't a server to help the people you want to help. If that is something you want to do, make your own thread please. Let's not keep this bumped with something completely off-topic.

You are right, this is not a server, it is a topic in a forum. Helping people with the same problem as the OP is off topic? Ok.

FKRboone

12-17-2010, 11:47 AM

Patch did not help me. :(

conwayg01

12-20-2010, 07:48 AM

bumb, mx_ i have basically the same problem as u do, i also have a amd video card and single core (i think its single core)

GGWoods

12-20-2010, 08:09 AM

Probably doesn't help any, but I get that bug if steam is set to run on one core and I launch the game (game using 2 cores)

mx_

12-20-2010, 08:25 AM

Probably doesn't help any, but I get that bug if steam is set to run on one core and I launch the game (game using 2 cores)

It helps those who have more than one core, yes. But it doesn't help the fact that this game most likely wasn't made to purposely keep single core players from functioning the main menu. Honestly. The main menu? How are you going to purposely keep people from functioning a basically still picture?

There are also dual & quad core users that have this problem in which they've already set the game to more than 1 core.

bilago

12-20-2010, 08:35 AM

There are also dual & quad core users that have this problem in which they've already set the game to more than 1 core.

How many damn times does it take to get through your thick skull that NO ONE WITH DUAL CORES HAVE THIS ISSUE UNLESS THEY SET THE GAME TO 1 CORE.
God Damn...

http://gamesystemrequirements.com/games.php?id=1186

if you do not PASS these requirements, then you CAN NOT run this game.

mx_

12-20-2010, 08:50 AM

This isn't even my point, regardless of your ignorance.

My point is, no game should keep you from functioning the MAIN MENU, no matter what is required.

I can't run Red Faction: Guerrilla, which also requires a lot, but I can still function the main menu. But let's not compare games.

Fact of the matter is, I should not be kept from getting into the options, or going to the server browser, etc.

Are the graphics for the main menu that amazing? Oh wait, it's an image with some functionality.

bilago

12-20-2010, 10:19 AM

mrdamo

12-20-2010, 11:02 AM

:confused:same here getting error message "direct3d device9 present failed undetermined error" have been on all gaming websites and 100s have this problem but no solution. i have a fairly new pc that can easily run this game but even activision couldnt help me.HELP!!

btdub

12-20-2010, 11:46 AM

It helps those who have more than one core, yes. But it doesn't help the fact that this game most likely wasn't made to purposely keep single core players from functioning the main menu. Honestly. The main menu? How are you going to purposely keep people from functioning a basically still picture?

There are also dual & quad core users that have this problem in which they've already set the game to more than 1 core.

Like I said before, the 'main menu' of Black Ops is unique in the sense that it's actually a level. It's not just a picture. The game has to render in and stream all the data as if it were any other level... which requires, at the developers insistence, TWO CORES (or maybe a single-core with hyperthreading, IF YOU'RE LUCKY).

Again, you seem to completely ignore all the rational, logical, perfect explanations as to why your decade old technology won't run this game. I don't care if you bought your lil PC 4 years ago. It was bottom of the line then, and it's nothing short of a fossil in this day and age.

Treyarch will not upgrade your PC for you. Stop whining.

There are also dual & quad core users that have this problem in which they've already set the game to more than 1 core.

Please provide links when you say these things. No-one believes you that dual and quad core users are experiencing this problem. The fact that you ignore all requests for links directing to those threads makes you look like a liar.

Please, provide links. It's not difficult to reason that -if- dual and quad core users are seeing this, the developers will tackle the problem faster if they have a consolidated thread full of dual and quad core users all experiencing the same problem.

mx_

12-26-2010, 08:32 PM

Bumping

mx_

12-27-2010, 05:53 PM

Oh, the maturity of the Steam Forum users. Must you really take away reputation? Is it really worth your time to care oh so much about something you seem to know everything about?

Goatman455

12-28-2010, 07:20 AM

How many damn times does it take to get through your thick skull that NO ONE WITH DUAL CORES HAVE THIS ISSUE UNLESS THEY SET THE GAME TO 1 CORE.
God Damn...

http://gamesystemrequirements.com/games.php?id=1186

if you do not PASS these requirements, then you CAN NOT run this game.

Not true, unless you are calling multiple people from this thread liars.

Anyone actually fix this?

bilago

12-28-2010, 07:24 AM

Not true, unless you are calling multiple people from this thread liars.

Anyone actually fix this?

I'll ask one more time since we have idiots like you. Link some proof. K Bye.

mx_

12-30-2010, 12:21 AM

Why would we link you this "proof" if you're leaving?

Well, that's no fun at all...

also, bump.

WestRaptor

01-06-2011, 05:38 PM

idk what to tell u rly except re-delete everything and make sure all ur drivers are updated run cc-cleaner and etc.. i havent had any issues with my pc with the hexa core or my quad core pc.. never tried it with a single core

soundfreak2008

01-13-2011, 10:46 AM

You need at least a dual core processor. I tried 3 single core. My Quad core AMD Phenom worked great. The game is amazing.

Get a cheap MB and CPU that is multiple core.

Crayfis

01-13-2011, 03:37 PM

Its bull♥♥♥♥ that they didn't know about this bug, because 100s of people, reported this on day one. I started a thread on November 10th that was on the front page of Treyarch forums for the first week, and there were mirror threads here on steam forums also, and people reporting this among the bugs via twitter.
It is not confined to underspec and any particular hardware setup (we have been through this 1000 ♥♥♥♥ING TIMES). This is a code problem 'they' need to fix.

azzonie

01-13-2011, 03:41 PM

Seriously? Everyone I know of fixed the issue except for those that are trying to run it on a single core CPU. There is person after person that found they had disabled cores for some reason and it started working as soon as they fixed it.

mx_

01-13-2011, 04:54 PM

Eh, I'd just like to get passed the main menu. But I don't really care much anymore.

mx_

02-01-2011, 07:59 AM

I decided to purchase a new PC with the income taxes I had received.

My new PC -
* CPU: Phenom II X6
* GPU: ATI Radeon HD 5770
* HDD: 1TB
* RAM: 4GB
* OS: Win7 64-bit Premium

NOW TO THE REASON WHY I BUMPED THIS -

The video I recorded and uploaded to YouTube, on the 13th of November, showcasing the exact problem I was having, as well as many other people, has had some changes to it.

Link - http://www.youtube.com/watch?v=8BymtfOi2Xc

The annotations explain why you may be experiencing this problem. All reasons listed for having this problem were gathered up by research done by myself and others. No other reason for this problem has arisen since release other than what is listed.

If, for some reason, you are having this problem with a dual, tri, quad or hex-core processor and you have set the game to use all of your cores, then please let me know via this thread or the video.

Thank you.

Regards,
mx_

NaOHSpree

02-01-2011, 08:11 AM

Just set my affinity to Steam.exe for 1 core, open the game, and I get the hourglass equivalent on Windows 7.

mx_

02-01-2011, 08:15 AM

Just set my affinity to Steam.exe for 1 core, open the game, and I get the hourglass equivalent on Windows 7.

Why would you change your affinity for Steam, let alone to 1 core if anything? Unless, of course, it was at 1 to begin with and you're increasing it, which isn't the case here.

NaOHSpree

02-01-2011, 09:44 AM

Why would you change your affinity for Steam, let alone to 1 core if anything? Unless, of course, it was at 1 to begin with and you're increasing it, which isn't the case here.

Just wanted to see if it showed the hourglass by disabling 3 cores.

mx_

02-01-2011, 09:45 AM

Just wanted to see if it showed the hourglass by disabling 3 cores.

.....

Crayfis

02-20-2011, 12:56 PM

Bumpage

11Bulletcatcher

02-20-2011, 01:10 PM

Let me stop you right there. Single core processors are considered -artifacts-. Meaning, they're not made anymore. The majority of PC gamers actually use a dual core (50% give or take). This is reflected by Steam's hardware survey - http://store.steampowered.com/hwsurvey/cpus/

As a commenter above states, there is absolutely NO reason for Activision | Treyarch to raise the minspec requirements -above- hardware that is known to be used by a large majority of game users. They would effectively be pushing themselves away from producing a financially viable product.

The fact is, if you're running on a PC that is below the minimum spec requirements, the game -will not- run as intended no matter how much you dink with your .cfg, etc.

It's 2011. Upgrade your PC :)

Actually they do make single cores still,but their not really single cores as much as dual cores with one disabled core..like the AMD 160u

Crayfis

03-22-2011, 05:36 AM

For the 1000th time, this is not a minspec issue, Im running a quad with all cores enabled for BO and I've had this problem from the start.

mx_

03-22-2011, 05:47 AM

For the 1000th time, this is not a minspec issue, Im running a quad with all cores enabled for BO and I've had this problem from the start.

And you bump a thread last responded in a month ago.

Clearly there is no justification for there are much more recent threads on this subject.

Crayfis

03-26-2011, 04:20 PM

Bump, still not fixed

mx_

03-26-2011, 04:28 PM

:l

It's not going to be fixed.

azzonie

03-28-2011, 12:16 PM

:l

It's not going to be fixed.

Because it is not broke.

5hi7h34d

03-28-2011, 03:29 PM

Why would you buy a game where you know going in your machine doesn't meet the minimum requirements then post here and complain about it?

It's like saying "look at me I am a ♥♥♥♥♥♥".

DOOMJESUS

03-28-2011, 04:18 PM

I don't have that.

Probably because I'm a single core user. But this shouldn't matter and eventually this game should be optimized one way or another, no matter how many cores.

I'm able to get 125 FPS on CoD4 with an FPS config, and around 50-60 on a good day in MW2 (which minds you, runs fine).

aah, you had me going for a second there. what exactly is your goal? do you expect to petition-brandish the dev's into making a single core version of the game? that's not likely to happen considering even the pitiful xbox360 has a multi-core cpu.

back when they introduced dual cores, seven or eight years ago, you had to have known this day would come eventually. i have no idea why you are trying to game on a single core in 2011. i'm sure you can't do much with it because i still have one here too and i know it's not worth the trouble to try. if you're broke i understand how that is. i think you're barking up the wrong tree. i think you'd be better off trying to take a up a collection from friends, relatives, etc to get yourself a modern cpu. don't waste your time wishing for things that will never come to be...