View Full Version : Not able to log in again?
11-28-2010, 05:01 PM
I just made my account and I created a character, played awhile, then logged off. When I tried to log back on later however, it kept telling me that my information was incorrect. My caps lock is off and I'm almost positive that I'm spelling my character's name right. Anyone know a solution?
11-29-2010, 01:47 AM
If you'er sure that your log-in info is 100% correct then maybe you should contact NCSoft support (http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/ask.php?p_sid=F*GuTegk&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfc m93X2NudD0xMDMwLDEwMzAmcF9wcm9kcz0mcF9jYXRzPSZwX3B 2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX 25sJnBfcGFnZT0x)
11-29-2010, 02:39 AM
You need to be 100% sure on the characters name, or the games just not going to let you in. try to reset your password first, if still no joy, then contact support, as that will be the first thng they'll tell you to do.
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