Homefront, pre-install, and the refund process

[Dirtman73]

I'm starting to have doubts as whether purchasing the game on Steam was a good idea. I recently found out that install most likely won't be allowed until after the release date hits, which I'm not too happy about for various reasons. Why is Steam holding back on pre-install when other DD sites like Direct2Drive are allowing their customers the option?

So I'm attempting to get a refund. I realize that it's probably too late for that to be a viable reality, but I suppose it depends on how quickly Steam support gets back to me. Can anyone tell me how long the refund process takes? Or am I stuck with what I got?

[pokedex2536]

I'm starting to have doubts as whether purchasing the game on Steam was a good idea. I recently found out that install most likely won't be allowed until after the release date hits, which I'm not too happy about for various reasons. Why is Steam holding back on pre-install when other DD sites like Direct2Drive are allowing their customers the option?

So I'm attempting to get a refund. I realize that it's probably too late for that to be a viable reality, but I suppose it depends on how quickly Steam support gets back to me. Can anyone tell me how long the refund process takes? Or am I stuck with what I got?

I don't think steam support works on weekends, and it usually takes a day for them to answer as well. So they might not get to your request after release.. Then well DENIED.

[Dirtman73]

I don't think steam support works on weekends, and it usually takes a day for them to answer as well. So they might not get to your request after release.. Then well DENIED.

Yeah, I figured that will be the case. What a bummer. Steam needs phone support so jackasses like me can get some help on the weekend. :(

[Santamaycry]

Lol are people getting this pissy over this. God damn no wonder developers don't like catering to the PC crowd, they are a bunch of self-entitled crybabies

[Dirtman73]

Lol are people getting this jaratey over this. God damn no wonder developers don't like catering to the PC crowd, they are a bunch of self-entitled crybabies

Like I said, I've got my reasons. So kindly sod off and go back to playing your console with your broskis.

[chrisdglong]

You CAN get a refund on a pre-order item, as long as the release date has not passed. Which, unfortunately for you, will be passed by the time you get a reply from Valve. I would try anyway though. I doubt the game will be released on time on Monday, they will probably get to your refund before they get to releasing the game. All games on Steam are released late.

BTW, don't listen to the troll. You CAN do whatever you like with YOUR money.

Lol are people getting this jaratey over this. God damn no wonder developers don't like catering to the PC crowd, they are a bunch of self-entitled crybabies

Entitled? Yes, we are entitled to receiving a good quality product when we PAY FOR IT. You're one of those ignorant type that uses the term "self-entitled" incorrectly. Self-entitlement implies that you have NOT payed for or worked for what you get. If I pay you for a product that does not live up to the implied expectation, then I have every right to complain. If you gave it to me for free, then I have NO right to complain... see how that works?

[Dirtman73]

Entitled? Yes, we are entitled to receiving a good quality product when we PAY FOR IT. You're one of those ignorant type that uses the term "self-entitled" incorrectly. Self-entitlement implies that you have NOT payed for or worked for what you get. If I pay you for a product that does not live up to the implied expectation, then I have every right to complain. If you gave it to me for free, then I have NO right to complain... see how that works?


Truthiness abounds in your post. Rep to you!

[DTKT]

It's quite a disgrace.

This is a Steamworks game, working WITH Steam only and we cant even have access to the files before release day.

DAII offered a pre-load, why cant Kaos do the same?

[Santamaycry]

Like I said, I've got my reasons. So kindly sod off and go back to playing your console with your broskis.

Actually I have a high end gaming PC that I will be playing homefront on. However I'm not an enormous crybaby like you are

[shr00mz]

If you file the request before the game comes out it works, my friend did this in a situation similar to you

[Dirtman73]

Actually I have a high end gaming PC that I will be playing homefront on. However I'm not an enormous crybaby like you are

Enormous crybaby? LOL.

If you file the request before the game comes out it works, my friend did this in a situation similar to you

Already filed it, so hopefully I get a response soon.

[Antichrist XVII]

You should be able to get a refund since it hasn't been released yet. They gave me on with my BFBC2 preorder.

[MADDOGGE]

Since there is no pre-load apparently, just don't install it, if they don't get back to you before release. If you install there will be no refund.

Honestly you have already bought the thing and at this late date is it worth the hassle to get it canceled? At this point, whats a few hours downloading. Then again who am I to talk. I buy retail when there is no pre-load so I don't have to download on release day. Just install from disc, activate and play.

[BuckarooBanzai]

Lol are people getting this jaratey over this. God damn no wonder developers don't like catering to the PC crowd, they are a bunch of self-entitled crybabies

sorry thats not exclusive to the PC fanbase... just exclusive to whiny s@@thead kids.

[ukhazard]

Why is Steam holding back on pre-install when other DD sites like Direct2Drive are allowing their customers the option?


(I bought this on D2D and no its not out early, In fact it's out THIRTEEN HOURS later than Steam.)

EDIT; You're right. However the keys will not be out for 13 hours whereas via Steam I can download it within an hour. Steam guys are therefore not losing out.

[senseless]

It's like 2 days before the game comes out. IMO just keep it.

However, had no issues getting a refund for global agenda when requested before the game came out. Requested a refund like 1 week before the game went live.

[Me2nice]

It's quite a disgrace.

This is a Steamworks game, working WITH Steam only and we cant even have access to the files before release day.

DAII offered a pre-load, why cant Kaos do the same?

Kaos isn't the one working on the PC version. They got Digital Extremes to do it for them.

[Dawg11b]

ok we need to find out which is accurate

Some are reporting here that D2D keys don't release until 13 hrs after release official time (steam)

other forums people are saying the d2d versions files key will release 2 hrs before midnight monday night and you then need to just wait on steam to release their actual play key and can play almost instantly.

I'm just confused as hell now ... lol still havemn't pre ordered because i don't know what's accurate information and what's not.

[BuckarooBanzai]

ok we need to find out which is accurate

Some are reporting here that D2D keys don't release until 13 hrs after release official time (steam)

other forums people are saying the d2d versions files key will release 2 hrs before midnight monday night and you then need to just wait on steam to release their actual play key and can play almost instantly.

I'm just confused as hell now ... lol still havemn't pre ordered because i don't know what's accurate information and what's not.

Sounds to me you should just chill out and find some other thing to waste your energy on.

[Dawg11b]

Sounds to me you should just chill out and find some other thing to waste your energy on.

nice way to be an Azz about it. I was simply asking for oponions about which way to go and this is my welcome to steam forum users eh? thanks guy.. your a real winner there.

[Doom721]

I'll start off with saying I preordered the game on steam...

Having a preorder while it is nice, I suppose it is up to Steam/D2D to decide to offer one or not.

Steam tends to do it for some AAA titles ( I think BLOPS was preloaded? ) and their own games ( L4D2 )

To go and get a refund at this point over the weekend is silly. I can only see a problem if you live in Australia or have a terrible ISP due to living in the boonies or you can't figure out that DSL is slower than cable.

Plain and simple we are all excited, we all paid our money for a product and we all shall get that product, by purchase we are not entitled to a preorder, it is a bonus for some titles or merely a way to divert bandwith away from steam servers on release day, runoff sentence.

TL-DR Just wait lol

[Dirtman73]

nice way to be an Azz about it. I was simply asking for oponions about which way to go and this is my welcome to steam forum users eh? thanks guy.. your a real winner there.

This thread is chock full o' Azz. Not counting the helpful comments of course.

[ukhazard]

ok we need to find out which is accurate

Some are reporting here that D2D keys don't release until 13 hrs after release official time (steam)

other forums people are saying the d2d versions files key will release 2 hrs before midnight monday night and you then need to just wait on steam to release their actual play key and can play almost instantly.

I'm just confused as hell now ... lol still havemn't pre ordered because i don't know what's accurate information and what's not.


From D2D page:

Current Release Date: March 15th, 2011 at 10AM PST.

[Doom721]

Glad I didn't preorder it from D2D then heh, nothing but bad experiences in the past - patch compatability issues only being able to get it from them ... I love steam though :D

[BuckarooBanzai]

nice way to be an Azz about it. I was simply asking for oponions about which way to go and this is my welcome to steam forum users eh? thanks guy.. your a real winner there.

Your absolutely right, go back to wasting hours of your life trying to find an answer to a question that may or may not save you a few hours on release day. It makes perfect sense and to question your logic was foolish. I'm sorry. And cant we all be winners there, where ever there is.


Glad I didn't preorder it from D2D then heh, nothing but bad experiences in the past - patch compatability issues only being able to get it from them ... I love steam though :D

Exactly. Steam has patch hangups as it is, cant imagine how awful it would be from a lesser online distributor. Boxed copy or Steam, anything else is just not worth the hassle in the end.

[waylo]

Your absolutely right, go back to wasting hours of your life trying to find an answer to a question that may or may not save you a few hours on release day. It makes perfect sense and to question your logic was foolish. I'm sorry. And cant we all be winners there, where ever there is.




Exactly. Steam has patch hangups as it is, cant imagine how awful it would be from a lesser online distributor. Boxed copy or Steam, anything else is just not worth the hassle in the end.

You do realize that this is a Steamworks game, so no matter where it's purchased from it's registered through Steam, meaning Steam does all the patching regardless.

[BuckarooBanzai]

You do realize that this is a Steamworks game, so no matter where it's purchased from it's registered through Steam, meaning Steam does all the patching regardless.

I was speaking generally.

[cerealkeller]

Very true. We have to pay the same price as console copies of the game. But can't lend it out, usually. And in some cases can only install it so many times. Which is completely disgusting.

[lonewolf1044]

It's quite a disgrace.

This is a Steamworks game, working WITH Steam only and we cant even have access to the files before release day.

DAII offered a pre-load, why cant Kaos do the same?

When buying a pre-release program, you must ensure that they are going to let you pre-load before the release date. Look for the words "PRE-LOAD" before putting your money down. I prefer a hard copy.:D

[Grey_Runner]

Actually I have a high end gaming PC

as soon as I read this, I knew you were a ♥♥♥♥♥♥

[Santamaycry]

as soon as I read this, I knew you were a ♥♥♥♥♥♥

Can't refute my points so you attack my character. Very mature, keep up the good work

[rupok2]

You cannot refund this because metro 2033 was included and so was the tf2 bandana, those are non refundable. You will basically have to buy metro 2033 and probably the bandana for steam to refund it. Metro is still $40. You should have waited before buying it.

[LckMyNts]

Have some ♥♥♥♥ing patience you ♥♥♥♥♥♥♥, you are wasting your time trying to get a refund because you cant PRELOAD the game? You are a loser of the highest order, please kill yourself so I dont have to listen to you whine in game too. Other peoples kids...

[BuckarooBanzai]

Have some ♥♥♥♥ing patience you ♥♥♥♥♥♥♥, you are wasting your time trying to get a refund because you cant PRELOAD the game? You are a loser of the highest order, please kill yourself so I dont have to listen to you whine in game too. Other peoples kids...

i'd give you rep but i already did. i tried to get my license plate to be lkmynts btw...dmv said no :mad:

[Kyorisu]

Download a clone DVD, Problem solved. I find it ridiculous that steam does not currently offer a pre-load whilst other digital shops do.

[Freyar]

Games on Steam typically get unlocked at 10AM PST. If a pre-load isn't offered, it's typically due to some result of negotiations on how to handle it. Even then guys, a pre-load isn't THAT big of a deal here assuming you're an adult. You get your game, you'll be getting it at the same time as everyone else, and a few hours to download the content won't kill you either way.

Even then, I find pre-loading to be more of a pain than it should be as-is. You end up with local decryption having to run, which either fails outright causing you to have to re-download the whole content or it fails partially and runs till it crashes due to an encrypted file.

Patience.

[Dirtman73]

Thanks to those who offered valid responses to my original inquiry. As for the rest of you, it's pretty apparent that Homefront may be attracting the types of players I don't want to have anything to do with. It's going to be a sad gaming experience for me if I have to put up with the kind of immature troglodytes that I've seen posting here. On the other hand, I may get some enjoyment consistently beating the crap out of you losers in multiplayer, so there's that I suppose.

Seriously, do the rest of us a favor and go back to playing MW2. Or better yet, get your mommies and daddies to buy you a Wii so you can concentrate on video games that are more suited to your age group.

[Aura891]

I'm starting to have doubts as whether purchasing the game on Steam was a good idea. I recently found out that install most likely won't be allowed until after the release date hits, which I'm not too happy about for various reasons. Why is Steam holding back on pre-install when other DD sites like Direct2Drive are allowing their customers the option?

So I'm attempting to get a refund. I realize that it's probably too late for that to be a viable reality, but I suppose it depends on how quickly Steam support gets back to me. Can anyone tell me how long the refund process takes? Or am I stuck with what I got?

It's a steamworks game...so i'm not sure why you are asking for a refund, getting a 3rd party involved can only possibly lengthen the time it takes

D2D can not offer the customers a pre-install for this game either, as what was said above, it is a steamworks game, it requires steam

So, either you pre-order it from steam, and get it right away the exact moment it comes out

Or you pre-order it from another website, hope that they will give the keys out at the exact same time, but in the end, it can only take longer (even if it comes out the exact same time, you have to then find the cd key and put it into steam, though this does not take a whole lot of time, it is technically "longer")

And last, buy it at a local store, this would probably be your best bet for "fastest", the problem with this is, you'll still have to wait till it's released on steam, it will only be faster because you'll be installing it from the disk rather then downloading it

[DTKT]

Games on Steam typically get unlocked at 10AM PST. If a pre-load isn't offered, it's typically due to some result of negotiations on how to handle it. Even then guys, a pre-load isn't THAT big of a deal here assuming you're an adult. You get your game, you'll be getting it at the same time as everyone else, and a few hours to download the content won't kill you either way.

Even then, I find pre-loading to be more of a pain than it should be as-is. You end up with local decryption having to run, which either fails outright causing you to have to re-download the whole content or it fails partially and runs till it crashes due to an encrypted file.

Patience.

I honestly dont buy that argument. While patience is good, so is offering a good service to your userbase.

I have come to expect a pre-load. I have a slow internet connection, it might take me 4-5 hours to download Homefront. While it doesnt make me "angry", I do feel disappointed. I could buy a DVD copy and be able to play immediatly, why should I wait with Steam? And more so, for a game that is using Steamworks?

[Kyorisu]

You end up with local decryption having to run, which either fails outright causing you to have to re-download the whole content or it fails partially and runs till it crashes due to an encrypted file.

Never had either of these issues.

[LckMyNts]

Thanks to those who offered valid responses to my original inquiry. As for the rest of you, it's pretty apparent that Homefront may be attracting the types of players I don't want to have anything to do with. It's going to be a sad gaming experience for me if I have to put up with the kind of immature troglodytes that I've seen posting here. On the other hand, I may get some enjoyment consistently beating the crap out of you losers in multiplayer, so there's that I suppose.

Seriously, do the rest of us a favor and go back to playing MW2. Or better yet, get your mommies and daddies to buy you a Wii so you can concentrate on video games that are more suited to your age group.


So we are all kiddies that need to go back to our xboxes and Wii's huh? This will be my last post in this thread since it has run its course.

Before I go I would simply like to point out that YOU are the immature person who started crying about a refund just because you could'nt preload a game. My mommy hasn't bought me anything in 15 years, but I do own a Wii that my wife and child love to use. Now, you have your answer to your original post in just about as many ways as could possibly be given so do YOURSELF a FAVOR and stop posting now before you look even more childish and stupid. Goodbye.

[BuckarooBanzai]

troglodytes

says the idiot who is sweating over how quickly he can get a game installed out of fear of venturing outside his dwelling. :rolleyes:

[UpTheIrons]

Or you know, we could just be civilized people for one second and realize 5 hours isn't exactly long to play a game. You know what I'm going to do? As soon as it goes online, I'm going to begin downloading it. and then I'm going to go to bed, Then when I wake up I'm going to school. After that, I'll be going to work. Then after work, I will play.

Honestly, who the hell are these people who actually have the time to worry about crap like this. For god sakes people, don't you have other responsibilities already?

[pokedex2536]

Games on Steam typically get unlocked at 10AM PST. If a pre-load isn't offered, it's typically due to some result of negotiations on how to handle it. Even then guys, a pre-load isn't THAT big of a deal here assuming you're an adult. You get your game, you'll be getting it at the same time as everyone else, and a few hours to download the content won't kill you either way.

Even then, I find pre-loading to be more of a pain than it should be as-is. You end up with local decryption having to run, which either fails outright causing you to have to re-download the whole content or it fails partially and runs till it crashes due to an encrypted file.

Patience.

It shows the game unlocking at midnight EST or 9 PM PST (valve)

Whenever I see a game unlocking around 10 AM ~ 1 PM it shows on the store page.

[Dirtman73]

So we are all kiddies that need to go back to our xboxes and Wii's huh? This will be my last post in this thread since it has run its course.

Before I go I would simply like to point out that YOU are the immature person who started crying about a refund just because you could'nt preload a game. My mommy hasn't bought me anything in 15 years, but I do own a Wii that my wife and child love to use. Now, you have your answer to your original post in just about as many ways as could possibly be given so do YOURSELF a FAVOR and stop posting now before you look even more childish and stupid. Goodbye.

says the idiot who is sweating over how quickly he can get a game installed out of fear of venturing outside his dwelling. :rolleyes:

I'm the childish one? I find it really hard to believe that either of you two are actual adults. You have the nerve to intrude on a valid discussion, offer no viable opinions, resort to name-calling and trollbaiting, and then insist that it is the rest of us that need to straighten up. I can't wait until the mods decide they've had enough of your petty, childish antics and ban you wankers. Which, from what I've seen of your post histories, won't be too far in the future. Pathetic, the lot of ya.

[Dirtman73]

Or you know, we could just be civilized people for one second and realize 5 hours isn't exactly long to play a game. You know what I'm going to do? As soon as it goes online, I'm going to begin downloading it. and then I'm going to go to bed, Then when I wake up I'm going to school. After that, I'll be going to work. Then after work, I will play.

Honestly, who the hell are these people who actually have the time to worry about crap like this. For god sakes people, don't you have other responsibilities already?

Welcome to the Steam Forums. Your very first post has added absolutely nothing substantial to the discussion. The future's looking bright for you :p.

[BuckarooBanzai]

I'm the childish one? I find it really hard to believe that either of you two are actual adults. You have the nerve to intrude on a valid discussion, offer no viable opinions, resort to name-calling and trollbaiting, and then insist that it is the rest of us that need to straighten up. I can't wait until the mods decide they've had enough of your petty, childish antics and ban you wankers. Which, from what I've seen of your post histories, won't be too far in the future. Pathetic, the lot of ya.

awwwwwwwww you have hurt my feelings by calling me a child repeatedly. and if you think we're trolling you, which we are not we are merely sick of you asking a moronic unproductive question, why do you keep responding? im with lkmynuts, not responding to you anymore here on out. i got some giant steaks to cook...

good luck with your efforts to sound like an intellectual as you ask a stupid question in the future.


Welcome to the Steam Forums. Your very first post has added absolutely nothing substantial to the discussion. The future's looking bright for you :p.

and your 322nd posting has added oooooh so much. the moderator has even said this is pointless concern you have. maybe its time to face that its not everyone else whos wrong and pathetic.

[(terror)]

Actually I have a high end gaming PC that I will be playing homefront on. However I'm not an enormous crybaby like you are

Actually, yeah you are.

[prozac26]

http://mathisregazziblogs.com/wp-content/uploads/2010/05/can_t_we_all_just_get_along.jpg

[BuckarooBanzai]

http://mathisregazziblogs.com/wp-content/uploads/2010/05/can_t_we_all_just_get_along.jpg

http://icanhascheezburger.files.wordpress.com/2010/08/funny-pictures-penguin-kill-batman.jpg?w=500&h=696

[Dirtman73]

awwwwwwwww you have hurt my feelings by calling me a child repeatedly. and if you think we're trolling you, which we are not we are merely sick of you asking a moronic unproductive question, why do you keep responding? im with lkmynuts, not responding to you anymore here on out. i got some giant steaks to cook...

good luck with your efforts to sound like an intellectual as you ask a stupid question in the future.

and your 322nd posting has added oooooh so much. the moderator has even said this is pointless concern you have. maybe its time to face that its not everyone else whos wrong and pathetic.

I have a serious question for you: have you ever been clinically diagnosed as mentally deficient? I work with autistic kids that react about the same way you do when they feel cornered. I only ask because most capable adults know it's just better to quit when they've lost the battle; you just keep on coming back for more.

You were definitely trolling. But now you can go troll somewhere else, because:

..........
UPDATE: Support got back to me tonight. Apparently it is possible to cancel the Homefront pre-order at this stage. So there's the answer I was looking for.
..........

[BuckarooBanzai]

UPDATE: Support got back to me tonight. Apparently it is possible to cancel the Homefront pre-order at this stage. So there's the answer I was looking for.
..........

-gasp- you mean to say there was no point to this thread in the first place? :rolleyes:

[Cobalt2202]

If they say the pre-order period have passed, argue them that you have sent the request earlier.

[Freyar]

I honestly dont buy that argument. While patience is good, so is offering a good service to your userbase.

I have come to expect a pre-load. I have a slow internet connection, it might take me 4-5 hours to download Homefront. While it doesnt make me "angry", I do feel disappointed. I could buy a DVD copy and be able to play immediatly, why should I wait with Steam? And more so, for a game that is using Steamworks?

It's entirely up to you, but the typical hostile responses by people surprised by Steam's obligations is just a bit bothersome. This isn't new, this isn't surprising. Releases rarely come out at midnight, and if they do, only retail titles will be unlocked before 10AM (usually a contractual agreement to prevent Steam from dominating the entire marketshare for this particular game.)

I don't know why you've come to expect a pre-load when only a small portion of games sold on Steam have gotten that option in the past.

Never had either of these issues.

I've had it happen often, sadly. gets fixed, but I'm not usually too worried about pre-ordering or not.

It shows the game unlocking at midnight EST or 9 PM PST (valve)

Whenever I see a game unlocking around 10 AM ~ 1 PM it shows on the store page.

Could be retail gets unlocked at Midnight PST.

[pokedex2536]

Could be retail gets unlocked at Midnight PST.

Now it is all coming together.. D2D gets its keys 10 ~ 13 hours after release, because steam won't be unlocked until then..

Oh dis is baaad..

[richei]

Thanks to those who offered valid responses to my original inquiry. As for the rest of you, it's pretty apparent that Homefront may be attracting the types of players I don't want to have anything to do with. It's going to be a sad gaming experience for me if I have to put up with the kind of immature troglodytes that I've seen posting here. On the other hand, I may get some enjoyment consistently beating the crap out of you losers in multiplayer, so there's that I suppose.

Seriously, do the rest of us a favor and go back to playing MW2. Or better yet, get your mommies and daddies to buy you a Wii so you can concentrate on video games that are more suited to your age group.

lol, you play online. if you can't deal with the immaturity of the other people, then maybe its time to take up checkers :)

Personally, all this is just making me really happy that i got it retail. If i wanted to make the drive, i could pick it up tuesday morning (12:01 according to gamestop). So while you're all waiting another 10+ hours, i'll be home from work and playing it.

[pokedex2536]

lol, you play online. if you can't deal with the immaturity of the other people, then maybe its time to take up checkers :)

Personally, all this is just making me really happy that i got it retail. If i wanted to make the drive, i could pick it up tuesday morning (12:01 according to gamestop). So while you're all waiting another 10+ hours, i'll be home from work and playing it.

You still have to install it though :p

[richei]

only takes a couple minutes. will still be up and gaming before everyone gets it downloaded and installed :) maybe i'll be out the cheaters before they ruin this game too.

[UpTheIrons]

Welcome to the Steam Forums. Your very first post has added absolutely nothing substantial to the discussion. The future's looking bright for you :p.

No, I honestly just don't understand it, I have a Part time job, and I'm already running short on time to play games...how do you have time to worry over a few hours?

[rjarana]

Is there an option for me to get rid of all these little hearts I see all over the place? I want read all the glorious profanity in this thread.

[BuckarooBanzai]

Is there an option for me to get rid of all these little hearts I see all over the place? I want read all the glorious profanity in this thread.

no :(

[richei]

No, I honestly just don't understand it, I have a Part time job, and I'm already running short on time to play games...how do you have time to worry over a few hours?

nothing else better to do may be?

[rjarana]

no :(
I guess I'll just have to keep on filling in the hearts.

[ddrkreature]

SOooooooo. You want your money back because you are unable to install a game you can not play anyway and you wave to wait for the game to actually release before installing it, like any one else? Like everyone else? Like people without a good internet connection but still want to play the game but have/want to use a disk? Your right, that is unacceptable. no one should have to put up with waiting till after they wake up to play a game.

Seriously? Is that a sale deterring drawback for the PC community? I agree it's a little annoying but I don't think it should be grounds to go through all the trouble to cancel a pre-order so close to release. That kind of reminds me of when my sis wanted a computer but my mother said she had to wait because she didn't want to go that day so my sis through a tantrum and said she didn't want the computer anymore followed by "I HATE YOU, YOUR THE WORST EVER". Just sayen