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Fintago
07-03-2011, 01:06 PM
Every time I try to start playing the game I get an error message saying "Saved dump file to "IGW_release 1.13_10293579.dmp" and the game crashes. I have uninstalled and reinstalled, lowered the graphics. When I tried to tell it to run in windowed mood the game freezes.

flava_clown
07-03-2011, 01:19 PM
you should search for the dmp file to post it here or send it to the itox support.

other than that you should give more details about your pc. like OS, hardware, driver versions...

the easiest way would be to provide an dxdiag.txt (http://snapstream.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1083) (copy/paste it to a service like pastebin.com (http://pastebin.com/))

Fintago
07-03-2011, 01:26 PM
Thank you kindly, I will do that.

http://pastebin.com/PAGkpFV4

cyrri
07-03-2011, 02:47 PM
Crash dump files are created in "C:\Program Files\Steam\steamapps\common\iron grip warlord" unless you changed steams install directory. Please mail any such file along with your dxdiag.txt and the short description you posted here to support@isotx.com and we will take it from there.

lordbarni
07-03-2011, 05:19 PM
My game crashes during loading (at 11%). I sent an email with the dxdiag file, but i couldn't find any crash dump in the game's directory. I hope it gets resolved soon ;)

lordbarni
07-03-2011, 05:57 PM
My game crashes during loading (at 11%). I sent an email with the dxdiag file, but i couldn't find any crash dump in the game's directory. I hope it gets resolved soon ;)

I got the answer, thanks. I will try to redownload the game, although the current download speeds are horrible, so that probably won't be for another 12 hours or so. Btw the game also crashes when i try to register the game. And after every crash my brightness settings are totally messed up, everything is extremely bright...quite annoying. Well we'll see, thanks though.

evros94
07-03-2011, 06:07 PM
I got the answer, thanks. I will try to redownload the game, although the current download speeds are horrible, so that probably won't be for another 12 hours or so. Btw the game also crashes when i try to register the game. And after every crash my brightness settings are totally messed up, everything is extremely bright...quite annoying. Well we'll see, thanks though.

Once you download the game and you see that you keep having the registration problem, send us over the serial key and we'll fix it.

lordbarni
07-03-2011, 06:30 PM
Once you download the game and you see that you keep having the registration problem, send us over the serial key and we'll fix it.

Okay the download speeds actually were fine after a while so i tried it already. No luck. But i finally got a dump file, sent it to support along with my cd key.

It's 2:30 am here, so i'm off to sleep, thanks for the support guys, great to see that some developers actually care. ;) I hope you'll find out what the problem is.

GAFSgtPepper
07-03-2011, 08:12 PM
This also happens to me. Strangely, I got after I played normally, then when I tried to play again I got this:

http://i.imgur.com/jL2Fa.png

:(

cyrri
07-10-2011, 06:40 AM
We haven't fixed the problem yet, but since there are still people who want to get their ticket for the summer sale today, here (http://dl.dropbox.com/u/7801031/cgame113norefresh.zip)'s a quick and dirty workaround for the match-loading crash.
Extract the zip to C:\Program Files\Steam\steamapps\common\iron grip warlord\base, then run the game. The match loading screen will not show any progress bar or map info. Just wait a few seconds until it flickers briefly, then click the button and press return to enter the match. Let me know if this works for you or if it still crashes.

Don't apply this unless your game crashes while starting a match.