Refund wanted

[Cenno]

Hi,
I wonder if someone could tell me how to obtain a refund via Steam.

This game was not fit for purpose on release and several days later is still buggy following the patch.

Whilst some people may be happy to wait days/weeks for a 'possible' fix I am of the opinion that I have given the developer 1 opportunity to fix the issues and he has failed.

Whilst it may be 'folklore' that every game is released buggy this is totally untrue. It is some years now since I have bought a game so bugged that it is un-playable.

This is a prime example of greedy developers not testing thoroughly and greedy distributors (Steam) not ensuring that products they sell are fit to be released.

It is high time we all dropped the 'well they are trying thier best' attitude and demand that this practice stops in order to force these people to release stable products.

I am hoping that someone from Steam will direct me to somewhere I can obtin a refund, without fuss and in accordance with distance selling regulations.

[Stexred]

i havent ran into a single bug in 3 hours playtime
that is game stopping bugs
i did see a few layout bugs of towns such as not reachable banks
or banks that couldn't be targeted


windows 7 ultimate 64bit
intel i7 (950) with 4 gb ram
nvideo geforge 470 gtx 1280 mb ram

[ScytaleUK]

Steam don't do refunds ... read the user agreement you sign when purchasing.

[47GodlikeKittin]

That is somewhat of a lie Scytale. Sometimes steam will do refunds though its not commonplace and most of the time you need a good reason. Obviously preorders get refunded since you have not actually received anything unless the preorder gets you into a beta.Also if the game does not work at all Steam will occasionally give a refund to keep customer loyalty from what I've seen.

If your going to attempt to get a refund just put in a support ticket if its a problem with game first steam will try to troubleshoot and fix it and if it doesn't work then you can try and ask through the ticket for a refund and pray.