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View Full Version : CSGO Intro Trailer Can't Download


Inaryu
08-25-2011, 11:04 PM
When i go to http://store.steampowered.com/video/1800 and click the download button it tells me "Failed to Add Media"... ?? D:

Bumper131
08-25-2011, 11:46 PM
I have the same problem.

pyth
08-26-2011, 12:17 AM
Same for me.

LASVEGAS
08-26-2011, 02:41 AM
I confirm, the 1920x1080 version can't be downloaded.

Valve, fix this please.

xlkiller
08-26-2011, 03:38 AM
Download this on Youtube !

Bindal
08-26-2011, 03:48 AM
They probably didn't upload it yet? Thought of that? Just the in-browser-version is just up?

LASVEGAS
08-26-2011, 04:25 AM
Download this on Youtube !

I don't want the crappy YouTube version.

I want the Hi-Quality encoding in WMV format.

pyth
08-26-2011, 05:52 AM
They probably didn't upload it yet? Thought of that? Just the in-browser-version is just up?

I did think of that, but it didn't help me download the trailer either. Usually I can download these videos immediately after they appear in the store, so it's obviously some kind of flaw. I hope someone from Valve reads this and is able to fix it :(

Inaryu
08-26-2011, 09:29 AM
It is still like this.. Still can't download..
wtf Valve? D:

LASVEGAS
08-26-2011, 09:55 AM
They're probably all sleeping ;)

goldrunout
08-26-2011, 10:04 AM
same here. I'd really appreciate to download the fullhd version. Please fix it

doyzer
08-26-2011, 10:06 AM
http://www.youtube.com/watch?v=-zeT4eQ7Smg <--- Already on youtube guys!

doyzer
08-26-2011, 10:07 AM
just in a weird other language.

We now have cocktails and grenade launchers! and decoy nades! and new guns like the defender from t's side and now on ct's side

Inaryu
08-26-2011, 11:08 AM
The youtube video isnt even 720p, I want the full quality..
I never post about anything on the forums.. Only when Valve has ♥♥♥♥ups like these.. Fix soon plz? :D

doyzer
08-26-2011, 11:10 AM
Well, I get full quality on youtube and on my steam account. You pc might need up grading.

Inaryu
08-26-2011, 11:34 AM
Well, I get full quality on youtube and on my steam account. You pc might need up grading.
http://www.youtube.com/watch?v=-zeT4eQ7Smg
Full quality? Click the button.. 480p. ♥♥♥♥ if you have a large monitor and TV ;)
And no, my PC doesnt need upgrading.. If I can play Cysis 2 with DirectX11 on extreme graphics, a dumb video isn't gonna do nothin.

The video on the steam store is half decent, but you can see pixels and stuff..
I was planning on using the video for screenshots..

LASVEGAS
08-26-2011, 01:58 PM
Valve needs to wake up and fix their damn download link.

What's the point of having the "Download" button if we can't download.

P.S. Has anyone tried contacting tech-support with this issue?

doyzer
08-26-2011, 02:00 PM
I got 720 :)

LASVEGAS
08-26-2011, 02:06 PM
I got 720 :)

Where did you get it ?

doyzer
08-26-2011, 02:18 PM
I don't know it is just there when I go to the link.

LASVEGAS
08-26-2011, 02:36 PM
I don't know it is just there when I go to the link.

Can you upload your video to a file-sharing site like RapidShare.com so we can all enjoy HD version ?

doyzer
08-26-2011, 03:22 PM
Sure will. :)

doyzer
08-26-2011, 03:35 PM
http://www.youtube.com/watch?v=I3O84YUVJc8&NR=1 HD <---

LASVEGAS
08-26-2011, 04:25 PM
That's a crappy YouTube encoding ;)

I thought you had the WMV-original.

doyzer
08-26-2011, 05:16 PM
Lol. and it is on youtube!

CGcn
08-26-2011, 07:20 PM
oh, I'm expecting half life 3

pyth
08-27-2011, 02:21 AM
It's still broken. However, here is a REAL 1080p version on YouTube:
http://www.youtube.com/watch?v=M91gn4olq9w

LASVEGAS
08-27-2011, 04:58 AM
It's still broken. However, here is a REAL 1080p version on YouTube

I wonder where they got 1080p version from.

pyth
08-27-2011, 08:02 AM
It's from a press e-mail from Valve.

Sigma
08-27-2011, 09:41 AM
Still no luck...

Inaryu
08-27-2011, 09:46 AM
It has been a full 24HRS since i have made this post and still Valve has done nothing...
Come on Valve, is it so hard to ask of you to allow me to watch the CSGO video in glorious HD?!?

doyzer
08-27-2011, 09:46 AM
You guys need to fix it or something.

LASVEGAS
08-27-2011, 10:15 AM
They probably don't even know the problem exists.

Someone needs to create a ticket in Steam Support.

pyth
08-27-2011, 10:17 AM
I doubt it will be fixed before Monday. Steam Support might work on weekends but they probably won't be able to fix it themselves.

LASVEGAS
08-27-2011, 04:52 PM
Still, it's better to create a Steam Support ticket than just wait and hope for a miracle.

The more people complain - the faster it will get done.

doyzer
08-27-2011, 05:05 PM
Lets complain!

dsi1
08-27-2011, 05:27 PM
It's still broken. However, here is a REAL 1080p version on YouTube:
http://www.youtube.com/watch?v=M91gn4olq9w

1080p on Youtube isn't 1080p anywhere else.

Is everyone else getting the disk space error?

Inaryu
08-27-2011, 08:16 PM
Lets complain!

File a complaint then..
I posted this hoping Steam or Valve would see this..
Guess Steam doesn't really monitor their forums that much.

Kim1337
08-28-2011, 02:18 AM
the command for the CS GO trailer to download is steam://run/81016.

If you go to the civilization 5 trailer (http://store.steampowered.com/video/99614) and get your mouse over the 1280x720 download button you can see it also has the same command (..run/81016).

They just mixed up 2 trailers :)

sappy
08-28-2011, 03:28 AM
Yeah that's not true it's steam://run/81061 not 16 for CS:GO.
Well then I guess it boils down to figuring the actual appid of the trailer if that's borked, or if that's not the case, it's up to Valve fixing it, which after 3 day of no-go who knows...

Ҳecął
08-28-2011, 03:34 AM
It does look pretty decent on youtube for the time being:

http://www.youtube.com/watch?v=MvxFRM9bKvQ&hd=1

http://img402.imageshack.us/img402/889/dwm2011082806235324.png

Looks like this guy managed to get the 1080p file.

It's a shame Valve didn't enable AA for this...

Inaryu
08-28-2011, 08:18 AM
Thats actually looks half decent..
Im gonna have to use Free Youtube Downloader and see if I like how it looks.
If not, still waiting Steam/Valve.. xD

Raefire
08-28-2011, 09:33 AM
Yeah, this is getting annoying, Valve...I wanna see this trailer in full glory.

pyth
08-28-2011, 11:02 AM
Is everyone else getting the disk space error?

Yup.

Anyways, you can download the original wmv file from here:
http://www.gamefront.com/files/20716813/Counter_Strike__Global_Offensive___Debut_Teaser_Tr ailer

I didn't upload it, but it should be the same file Valve distributed to press members (same file name and size).

ThE-GhOsT
08-28-2011, 11:48 AM
same all ;/

meltra
08-28-2011, 11:56 AM
SAME EFFIN HERE

Inaryu
08-28-2011, 12:15 PM
Funny thing about this, is it still creates the file folder (C:\Program Files (x86)\Steam\steamapps\common\counter-strike go - intro trailer)

LASVEGAS
08-28-2011, 06:41 PM
Funny thing about this, is it still creates the file folder (C:\Program Files (x86)\Steam\steamapps\common\counter-strike go - intro trailer)

Yeah, I noticed too.

Inaryu
08-29-2011, 06:24 AM
~~DAY 3 (Technically Day 4, this post was made Fri 26th 2:04am EST)~~
Still nothing from Valve or Steam.. Both of you are terrible.
How can something on your own website be broken for 3 days and you not know about it? There is even a forum made and posted about it.

broadwey
08-29-2011, 07:58 AM
Oh chill I'm not worried that much. You sir overreact.

Inaryu
08-29-2011, 08:04 AM
Oh chill I'm not worried that much. You sir overreact.

I didn't have my morning smoke.. LOL
It just.. I pay money for these Valve games and some of that money goes to steam, so when something like this goes on for 3+ days I begin to wonder what Steam and Valve are really doing with my money.. xP

LASVEGAS
08-29-2011, 10:33 AM
I told ya all to contact Steam Support with this issue.

Did anyone do that ?

pyth
08-29-2011, 11:07 AM
Just contacted Steam Support. And Inaryu: Valve operates Steam, so all your money goes to Valve ;)

Inaryu
08-29-2011, 11:16 AM
Just contacted Steam Support. And Inaryu: Valve operates Steam, so all your money goes to Valve ;)

Lol, what are they spending it on then? A$$ scratchers? :P

leveller
08-29-2011, 01:26 PM
Steam - Error

Failed to add media to list

-----

Would love to be able to download the HD version of this video through Steam sometime this week if someone at Valve could get on it!

LASVEGAS
08-29-2011, 06:00 PM
Just keep sending those Steam Support tickets in ;)

craziplaya21
08-29-2011, 09:38 PM
Wow, a whole day with Valve in office, and they still haven't fixed their "prized" trailer...

Inaryu
08-30-2011, 02:24 PM
Just contacted Steam Support. And Inaryu: Valve operates Steam, so all your money goes to Valve ;)

Pyth, has support replied to you yet?

craziplaya21
08-30-2011, 07:40 PM
lol, second day now and still not fixed. This is just sad.

pyth
08-31-2011, 12:41 AM
Pyth, has support replied to you yet?

Nope.

Inaryu
08-31-2011, 04:18 PM
3 days in the steam office and still nothing? D:

localhost
08-31-2011, 05:02 PM
The reason is they don't have 1080p version.

Inaryu
08-31-2011, 05:12 PM
The reason is they don't have 1080p version.

Then why even have the button there to download in 1920x1080??

craziplaya21
08-31-2011, 05:14 PM
The reason is they don't have 1080p version.

We can't even download a 720p version...

pyth
09-01-2011, 01:39 AM
Of course they have a 1080p version. I posted a download link to the 1080p version on page 3.

Steam Support replied. They forwarded it to the respective department to look into.

Inaryu
09-01-2011, 09:00 AM
Of course they have a 1080p version. I posted a download link to the 1080p version on page 3.

Steam Support replied. They forwarded it to the respective department to look into.

I downloaded the one that you posted on page 3 and it is indeed 1080p, though it would have been nice for Valve to just fix this quick instead of having to find their trailer on an external site.

Glad they finally replied and forwarded it to the right department.. Now to wait 3 more days :)

craziplaya21
09-02-2011, 05:04 PM
It is finally working!

naix1337
09-02-2011, 06:23 PM
Thx for the info. :)

Inaryu
09-02-2011, 10:36 PM
Spent all this time waiting for it..
and in comparison to the other 1080p video posted on this thread, its not as good. Still good, thanks Valve for finally fixing this ;D

Kim1337
09-03-2011, 02:20 AM
Thanks goodness finally ..