Unable to change resolution

[SirPali]

Alright guys, so I just purchased the game after watching some videos on Youtube and decided to give it a go.
However, the game launches in the default 640x480 resolution and no matter what I try, the resolution stays the same.

I tried changing it through the menu on all settings between 800x600 and 1366x786, but it keeps starting in 640x480. The strange thing is, all other settings can be changed just fine and actually stick after restarting the game.

Does anyone else have this problem, or better yet, does anyone know what I can do about this? I'd really like a higher resolution since I know my laptop can handle it easily.

Before someone says get a better computer, here are my specs:

Quad core i7 @ 2Ghz
8GB DDR3 RAM
Geforce GT540 with 2GB dedicated VRAM

Regards,

SirPali

[christ]

sorry to hear that, it seems that the game has a problem to overwrite the default settings. We have a look into that!

[SirPali]

Alright thanks (:
It's weird though that the settings like the Anti-Aliasing do get saved, but the resolution doesn't.
Do the settings get saved in a particular file so that I may tinker with them manually to see if that works?

[christ]

I'am sure the new configuration is saved. I think the problem is after reading in the new configuration. Can you please tell us if you maybe have more than one Graphics Card in your laptop !? look into Computer Properties / Device Manager / Display Devices.

[SirPali]

I do have 2 graphic cards, one is a generic Intel HD chip, the other is the Geforce GT 540M. I'm not sure what model the Intel chip is, I can't find any details apart from "Intel HD Chip".

However after uncommenting a line in userInit.py, restarting the game and THEN setting my desired resolution, it seemed to do the trick.

This was the line I uncommented:


s.SetDisplayMode(DisplayMode_720p)
s.SetWindow(1280,720, 10,10)

[Gemberkoekje]

I have a somewhat related problem: I set the resolution too high for my monitor to support it. I've spent the last half hour trying to fix it, but neither changes in the userinit.py as changes in the options.xml have no effect. I've also disabled the steam synchronization feature, also no effect.

Does the game support command line things? like demo.exe -res1024x768? or whatever?

[SirPali]

I just noticed that neither the AA nor the Shadow settings get saved either. I can change the resolution after restarting a few times but the other settings don't seem to do anything.

[J_DemolitionInc]

I just noticed that neither the AA nor the Shadow settings get saved either. I can change the resolution after restarting a few times but the other settings don't seem to do anything.

I have checked it now and I am pretty sure all settings get saved, the problem is you have two graphics cards and the system reports Intel one as primary so the game detects it as a low-spec hardware and disables some features like AA and shadows and also decreases the game resolution. Let me check what we can do to detect and utilize the better card you have.

[J_DemolitionInc]

I have a somewhat related problem: I set the resolution too high for my monitor to support it. I've spent the last half hour trying to fix it, but neither changes in the userinit.py as changes in the options.xml have no effect. I've also disabled the steam synchronization feature, also no effect.

Does the game support command line things? like demo.exe -res1024x768? or whatever?

No, we do not support command line for setting the resolution. What I can advise is going to your registry and deleting Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Z eroscale Games key to reset the game's video settings.

[netnerd85]

However after uncommenting a line in userInit.py, restarting the game and THEN setting my desired resolution, it seemed to do the trick.


ooOOoo, they use python? :D

[GlennCastle]

I'm seeing a somewhat similar problem.

I start the game, it starts in 640x480 and completely messes up all the icons and window positioning on all my screens (thanks for that!).

Go into the options and select 1920x1080. Says I have to restart the game.

Exit and start the game, runs correctly in 1920 x 1080.

Exit the game. The next time I start it, it starts in 640 x 480 mode again.

This cycle is 100% consistent every time I play.

I will never understand how game creators can't handle the idea of not screwing up your existing resolution settings. Is it really so hard to have a Setup application that runs windowed and lets one choose all the video settings, including which display to use, BEFORE starting the game and making a complete mess of things?

[Cruicky]

I have checked it now and I am pretty sure all settings get saved, the problem is you have two graphics cards and the system reports Intel one as primary so the game detects it as a low-spec hardware and disables some features like AA and shadows and also decreases the game resolution. Let me check what we can do to detect and utilize the better card you have.
I don't own a laptop myself but I think there was a problem like this with another game called Magicka. Try following this thread on that game here: http://forums.steampowered.com/forums/showthread.php?t=1733353
Maybe that will help? maybe not.

[J_DemolitionInc]

I will never understand how game creators can't handle the idea of not screwing up your existing resolution settings. Is it really so hard to have a Setup application that runs windowed and lets one choose all the video settings, including which display to use, BEFORE starting the game and making a complete mess of things?

Well, game creators can actually handle this idea but the same time they try to make the game work on different configurations for people who are not advanced enough to use setup applications and expect that the game just runs. Straight to the point - please use "-config" (without quotes) launch option and we have this setup dialog for you :) Please let me know if it works then, thanks!

[jiggylo]

...Straight to the point - please use "-config" (without quotes) launch option and we have this setup dialog for you :) Please let me know if it works then, thanks!

It works. Thank you Mr. interweb dev type person.

[pluppen1]

I can't even change the resolution. Nothing happens when i click it. Very annoying running in 1280x720 on a 1920x1200 screen. Tried changing in the options xml document but nothing happens.

[theBunnyMaster]

Well, game creators can actually handle this idea but the same time they try to make the game work on different configurations for people who are not advanced enough to use setup applications and expect that the game just runs. Straight to the point - please use "-config" (without quotes) launch option and we have this setup dialog for you :) Please let me know if it works then, thanks!

Thank you very much! Was looking for a way to get the game to work properly. Problem was, it detected my secondary monitor as #1 and tried to launch on that, but with a resolution it didn't support. Running fine @ 1920x1080 on the primary now, after starting with -config.

[teephil]

please use "-config" (without quotes) launch option and we have this setup dialog for you :) Please let me know if it works then, thanks!

YOU'RE THE BEST! I have glorious 1920x1080 now! I thought 1280x720 is as high as it went.

[wleggatt]

I'm seeing a somewhat similar problem.

I start the game, it starts in 640x480 and completely messes up all the icons and window positioning on all my screens (thanks for that!).

Go into the options and select 1920x1080. Says I have to restart the game.

Exit and start the game, runs correctly in 1920 x 1080.

Exit the game. The next time I start it, it starts in 640 x 480 mode again.

This cycle is 100% consistent every time I play.

I will never understand how game creators can't handle the idea of not screwing up your existing resolution settings. Is it really so hard to have a Setup application that runs windowed and lets one choose all the video settings, including which display to use, BEFORE starting the game and making a complete mess of things?

I get the same problem on my machine. All settings apart from the resolution are saved and have to go through the same farce at start up. About to uninstall and forget about tbh.

Are they looking into a fix?

[carterhawk]

I used -config to set to proper resolution. I don't understand why you guys created a game that doesn't just default to desktop resolution.

[brooklyn51]

I'm not sure how you use the -config option to set the resolution. Would someone please explain it in greater detail? Thank you so much.

[J_DemolitionInc]

I'm not sure how you use the -config option to set the resolution. Would someone please explain it in greater detail? Thank you so much.

Right click on the game in your Library and select Properties and then select "SET LAUNCH OPTIONS...", type -config, press OK and then close Properties window, now the game should show its configuration dialog when you start it.

[brooklyn51]

Right click on the game in your Library and select Properties and then select "SET LAUNCH OPTIONS...", type -config, press OK and then close Properties window, now the game should show its configuration dialog when you start it.

Thank you! It worked perfectly! Nice.

[pdXjoe]

yep. did the trick!!

[GeraldS]

I'm seeing a somewhat similar problem.

I start the game, it starts in 640x480 and completely messes up all the icons and window positioning on all my screens (thanks for that!).

Go into the options and select 1920x1080. Says I have to restart the game.

Exit and start the game, runs correctly in 1920 x 1080.

Exit the game. The next time I start it, it starts in 640 x 480 mode again.

This cycle is 100% consistent every time I play.

I will never understand how game creators can't handle the idea of not screwing up your existing resolution settings. Is it really so hard to have a Setup application that runs windowed and lets one choose all the video settings, including which display to use, BEFORE starting the game and making a complete mess of things?

I'm having the same problem. Launching with -config works, but that's a workaround, not an acceptable solution.

I only have one graphics adapter in my laptop, so that's ruled out as a cause.

[DjFIL007]

Thank you for this thread... '-config' switch fixed it for me too.

[Mosh]

Right click on the game in your Library and select Properties and then select "SET LAUNCH OPTIONS...", type -config, press OK and then close Properties window, now the game should show its configuration dialog when you start it.

Just to say "thanks". I was having the same problem and couldn't figure out how to add the command parameter. The desktop shortcut didn't seem to acknowledge it! Learn something new every day... :)