View Full Version : Batman AC is now region restricted?
SauloVF6
11-22-2011, 06:06 PM
It is me or this game is now restricted? Now it doesn't appear in New Releases Tab, but appears in Top Sellers Tab, but when I click him it says the typical "This item is currently unavailable in your region". Hopefully I purchased the game since the day it appeared on Steam. But still, can this affect me somehow?
Thanks for the answers!
Yeah, my pre-order has no time remaining sign and there is no button either to pre-load or to launch.
boybrushdred
11-22-2011, 06:31 PM
can you pre-load with steam://install/57400 ?
i saw it here http://forums.steampowered.com/forums/showthread.php?t=2245969
gradiuz1
11-22-2011, 06:48 PM
It's surely due to the disgusting GWFL which is not available in many countries outside NA; just look at Lost planet 2, SF: Arcade Edition, Gotham Imposters. I was planning on buying later on a sale and then crack it to play becuase GWFL doesn't even let me log in, seem i'll pass this game till someday i live in NA, GWFL dies, Warner decides to ditch GWFL.
BurakTRK
11-22-2011, 07:15 PM
this is crazy. I bought this game with pre-ordering a MONTH AGO. And now he is telling me unavailable in my region ? What kind of a bull♥♥♥♥ is this
evolve
11-22-2011, 07:40 PM
From AUS here.Luckily i preloaded yesterday and its just finished decrypting despite not meeting the release date... Also the game is not showing in the steam store anymore, its says not available in your region.
Dorias
11-22-2011, 08:24 PM
Turned region restricted to me too..Damn im still downloading it, can affect me somehow?
UnknownSoldier0
11-22-2011, 09:47 PM
can you pre-load with steam://install/57400 ?
i saw it here http://forums.steampowered.com/forums/showthread.php?t=2245969
Tried this, doesn't work for me. I can download the game but can't run it (steam doesn't acknowledge that the game has been downloaded, and there's no install/play/preload button on the game page in my library).
It seems like they've really borked up the release with this. WB hasn't even told anyone what the release date is for several regions, people are reporting that the game is disappearing from their library, or this issue (suddenly not available in their region even though they already payed for it).
I don't know whether it's WB or Steam or both that are at fault here, but the whole deal seems full of fail.
I'm gonna give them a few days to pull their heads out of their asses before I demand a refund and buy it from somewhere else.
BTW, it's definitely not a GFWL issue. I have plenty of games that use it with no problems.
Neon Kitten
11-22-2011, 09:52 PM
From AUS here.Luckily i preloaded yesterday and its just finished decrypting despite not meeting the release date... Also the game is not showing in the steam store anymore, its says not available in your region.
Australia here as well. I just noticed mine had an "INSTALL" button so pressed it; it's downloading right now, and the game's library page now has a "Play" button. Guess we'll find out when it finishes downloading :)
Also, confirmed, the game is gone from the Australian store.
curryburry
11-23-2011, 02:15 AM
same here
got the game via steam trade nearly a month ago. now it says it is region restricted.
first l.a. noire, and now this. i am very frustrated
matthewzz
11-23-2011, 02:24 AM
What the hell is this? First the prices hike up, then the game is just gone and those that have rightfully bought the game have just been robbed of it? What is happening inside those Valve offices...
Gordon
11-23-2011, 02:30 AM
Australia here as well. I just noticed mine had an "INSTALL" button so pressed it; it's downloading right now, and the game's library page now has a "Play" button. Guess we'll find out when it finishes downloading :)
Also, confirmed, the game is gone from the Australian store.
if you run steam through a USA VPN the game will change and show as installed with all the configure play options available at a right click of the mouse button as that is the only region it is unlocked at the moment if you cannot access a VPN you will have to wait until your regions release date
evolve
11-23-2011, 02:54 AM
if you run steam through a USA VPN the game will change and show as installed with all the configure play options available at a right click of the mouse button as that is the only region it is unlocked at the moment if you cannot access a VPN you will have to wait until your regions release date
nope i preloaded it using the path given on the forums and hit play, the game just decrypted the files and the release date check all went through without using a VPN. Im from AUS as well
Krawietz
11-23-2011, 07:35 AM
Well, I was able to download it and play it without problems, but now the store page said not available, it will not be a problem if there were no DLCs but this game has great DLCs so I need to check the store page, and also the DLCs are available since de pc release, and steam does not show any news yet
rmartinezdl
11-23-2011, 07:42 AM
WHAT THE ♥♥♥♥ ARKHAM ASYLUM WORKED FINE WHY TO RESTRICT THIS ONE! WTF ROCKSTEADY/WB/STEAM COME ON! I WAS JUST ABOUT TO BUY IT! GOD DAMMIT!
I_Ramiz
11-23-2011, 07:57 AM
Russia. No official "install" or "preload" button. But using steam://install/57400 install started and now BAC start downloading. But it soes not show current download speed, just already downloaded MBs and total MB (16 882). Guess that will be some kind of preload cause not sure that I'll be able start playing today/'morrow.
Oh. The game in store shows, and it shows like released. No install button, just "play now" but nothing happening
WaRCh1eF
11-23-2011, 07:59 AM
Argentina here, I started downloading the game 26hs ago and I can play it, but its region restricted in the store.
TiesTorN
11-23-2011, 09:51 AM
is this a f.ing joke? why can't I play it just because I'm in a different country, what's the meaning of this? it's like "we don't want your money"... such BS
are you saying that we must play the pirated version, is that it? it looked like that to me.
zerrok
11-23-2011, 09:54 AM
I see 2 top sellers, batman and batman.
One is still in the coming soon tab, one is in the new releases and obviously the coming soon one has a broken pre order button.
salanalani
11-23-2011, 12:51 PM
I already pre-ordered the game maybe a month ago, and now the game is region restriced (can't access its store page), I can still see the game in my library and also I can see my CD-Key, but no pre-load/download/play button is there!!!
I have Batman AA GOTY on Steam which is still playable and can access its store page, also I can login to GFWL normally.
Anyone has any clue what is going on with this mess???
Batlorn
11-23-2011, 01:05 PM
this is wierd two days ago i could see that it'll release at 25th November, now it's region restricted :S i already pre-ordered the game too, jus twait until 25th of November if it stays the same i think we need to demand a refund and forced to play it as pirated which is very sad ...
pantera86
11-23-2011, 01:28 PM
I'm from Argentina also... and then we are now region restricted, WTF????? this game must be awesome, plz Steam, I want to buy this game soon.
casshern09
11-23-2011, 01:45 PM
So has anyone in UK used a VPN to unlock the game? I used the pre download thing on the browser but it doesn't show as installed on Steam. I can't get anything to activate. Any tips?
SauloVF6
11-23-2011, 08:56 PM
OP here, well after 24 hours downloading the game I can play it without problems (excluding DX11 lol), and my country (Costa Rica) have the game restricted now. So I think that there's no problem if you buyed the game before the restriction. Since the day the game appeared on Steam I buyed because the fact that the game has GFWL, it means a possible restriction, and so now here it is :/ What a shame -.-
TheCrippledNewt
11-23-2011, 09:20 PM
You can't just do this right before a game launches. I hate GFWL and their erratic policies. For all I know, tomorrow when I wake up, my copy of Arkham Asylum will be gone too.
{Yotsuba}
11-23-2011, 10:28 PM
I was going to say the restrictions were not to do with GFWL as the game was restricted in Japan, which is a GFWL supported country, on Steam (and only on Steam) a few weeks ago. Only checking now, I see the restriction in Japan was lifted again today.
Only it's a WB game and Japan has been severely jerked around with those recently. A 4 month wait on FEAR 3 for example (way past it's local PC release) and the same happening with War in the North...
Krawietz
11-24-2011, 12:15 AM
Well, the restriction Started the 22th of november, i was luck and i downloaded the game as soon as it was released, but still if something happened, Format computer or something like that, i am going to loose the game??, i have restriction now, and why could we have restriction if some of us already purchased the game, it is ridiculus, at least i was able to download the DLCs form GFWL (wich was a bad experience, it took me 1 day to get it done and some other pains) so what is going on, or is that Batman Arkham City is going to sufer the same fate as Crysis 2???
Marco11
11-24-2011, 01:05 AM
Can some one pleased give me the european linke for batman arkham city on steam store ??
Thanks anyway......
TiesTorN
11-24-2011, 01:31 AM
stop crying already as these restrictions have nothing to do with customers who already bought it... it's only preventing you to buy the game, not downloading or playing it after buying.
{Yotsuba}
11-24-2011, 01:52 AM
it's only preventing you to buy the game, not downloading or playing it after buying.
Actually to be fair, FEAR 3, another WB published game did indeed have a regional restriction on Steam that prevented it from being played regardless of where/how you purchased the game, so it's an entirely legitimate concern for customers who pre-ordered the game prior to its removal from the store in their region and who are waiting to see if the game will "unlock" at all.
holodoc
11-24-2011, 01:56 AM
stop crying already as these restrictions have nothing to do with customers who already bought it... it's only preventing you to buy the game, not downloading or playing it after buying.You might want to check your facts before posting them. I BOUGHT the game one month ago and since yesterday I can't even access the store page for it in order to check the release date/countdown. To make things even worse I wouldn't have been able to preload the game if there wasn't for a trick with a direct steam URL that I have found on this forum.
Limonov
11-24-2011, 02:17 AM
The fact that we are unable to preload it, clearly suggest that we are not gona be able to play it. So preper to demand refund and get it from local store or just dont buy it, ♥♥♥♥em like they do it to you.
darktanker89
11-24-2011, 02:27 AM
official date for eu is 25november so preload 'll start today, and stop whine, "WTF eu launch is 2 day after usa !! REFUND ! wtf??
Marco11
11-24-2011, 02:30 AM
guys:
how much houres left until the release of eu version because i can see nothing in the game store page on steam
darktanker89
11-24-2011, 02:35 AM
store page
http://store.steampowered.com/app/57400/?snr=1_4_4__13
14hours according eu store midnight so.
You can preload it by forcing steam to do it :
windows button + r (open execute prompt) steam://install/57400 and ok to launch it
or use an us vpn and download + play :p
Limonov
11-24-2011, 03:44 AM
oops, sorry!!!
An error was encountered while processing your request:
This item is currently unavailable in your region
{Yotsuba}
11-24-2011, 04:17 AM
To make things even worse I wouldn't have been able to preload the game if there wasn't for a trick with a direct steam URL that I have found on this forum.
That actually isn't correct. If a pre-load is offered, you can preload even when the game is regionally restricted (I've had to do just that countless times). Preloads can always be initiated from the Steam client. As it is, Arkham City, isn't getting a pre-load, which is you can't preload it from the Steam client.
Marco11
11-24-2011, 04:33 AM
To make things even worse I wouldn't have been able to preload the game if there wasn't for a trick with a direct steam URL that I have found on this forum.
That actually isn't correct. If a pre-load is offered, you can preload even when the game is regionally restricted (I've had to do just that countless times). Preloads can always be initiated from the Steam client. As it is, Arkham City, isn't getting a pre-load, which is you can't preload it from the Steam client.
This is absolutely right....
Batman Arkham City never get pre-load option..........
Blue Blood
11-24-2011, 06:01 AM
stop crying already as these restrictions have nothing to do with customers who already bought it... it's only preventing you to buy the game, not downloading or playing it after buying.
I don't think so. I have bought the game as pre-order since it came out, I did gift the game twice for 2 of my friends, last gift was 2 days ago. that being said, the game has disappeared from store page with the ugly notification
"Oops, sorry!
An error was encountered while processing your request:
This item is currently unavailable in your region"
p.s. I've been able to see the store page normally even the count down for release, last time i checked was yesterday night
So no matter when you bought the game , you might get the regional restriction lock :(
BTW I live in Iraq
Lp3WNicK
11-24-2011, 06:33 AM
any twitter news about this ?
XOMTOR
11-24-2011, 07:03 AM
Moral of the story: don't pre-order games.
There really wasn't any incentive with this game anyway. Unless you consider a half-working game to be an incentive.
Red Exodus
11-24-2011, 07:23 AM
Tried this, doesn't work for me. I can download the game but can't run it (steam doesn't acknowledge that the game has been downloaded, and there's no install/play/preload button on the game page in my library).
It seems like they've really borked up the release with this. WB hasn't even told anyone what the release date is for several regions, people are reporting that the game is disappearing from their library, or this issue (suddenly not available in their region even though they already payed for it).
I don't know whether it's WB or Steam or both that are at fault here, but the whole deal seems full of fail.
I'm gonna give them a few days to pull their heads out of their asses before I demand a refund and buy it from somewhere else.
BTW, it's definitely not a GFWL issue. I have plenty of games that use it with no problems.
Same story here, I finished downloading the game but I can't do anything with it. I don't see how these publishers expect to fight piracy when they constantly do this to paying and potential customers.
darktanker89
11-24-2011, 07:48 AM
OFFICIAL LAUNCH 25th 00h so why are you whining? they beta test the game on us bacon so WHY ARE YOU WHINING??? wait some hours and stop ♥♥♥♥ for god sake omg
SlashmanV
11-24-2011, 09:07 AM
I'm going to wait for the 25th and see what happens.
Hopefully they'll even have a patch out by then.
I did see that the 25th was the official launch date though. I think it's just that they didn't allow the region lock so everyone could pre-order, then when the pre-order date had passed, they locked it. That's my theory anyway...and it BETTER be right.
H4wkeye998
11-24-2011, 09:23 AM
Same here. The game was available in the store since the day it went up on preorder and then for some reason yesterday, it just disappeared and it says Item not available in your region. I already have the game, but the LEAST they could do is give us an official explanation.... My guess would be that Warner Bros or Microsoft (Since it's LIVE) told Valve to region restrict it, but Valve kept it unrestricted as much as possible for people to buy if they want, since Valve is not the one putting restrictions it's the publishers who demand it. At least that's what I think.
Krawietz
11-24-2011, 09:30 AM
I am from Guatemala (central America), and it was released on 22th of November, i was able to download it and play but now it also show area restriction, i font know if it will affect installing the game later, but i can said it has no pre-load so if your release day is the 25th, be redy to start downloading the game at the 12:00, hope this does not afect you, but dont get desperate if there is no pre-load option, I didn´t had one untile the release time so be patience and good luck
TheCrippledNewt
11-24-2011, 09:40 AM
I have a theory. Maybe the game is region locked for people who had the 25th November release date till the 25th. Maybe its to prevent the street date being broken for those regions. Its wishful thinking, yeah, but I won't lose hope till at least tomorrow.
rmartinezdl
11-24-2011, 10:34 AM
I am from Guatemala (central America), and it was released on 22th of November, i was able to download it and play but now it also show area restriction, i font know if it will affect installing the game later, but i can said it has no pre-load so if your release day is the 25th, be redy to start downloading the game at the 12:00, hope this does not afect you, but dont get desperate if there is no pre-load option, I didn´t had one untile the release time so be patience and good luck
Que!==!=! como alguien de guate con steam! de donde sos?!?!?!
Borscht
11-24-2011, 10:44 AM
Yeah! Thanks steam and warner brothers. It's already 25th November in my country and no pre-load, and the game is restricted.
Marco11
11-24-2011, 11:10 AM
Yeah! Thanks steam and warner brothers. It's already 25th November in my country and no pre-load, and the game is restricted.
Look steam has its own countdown time that shows in the game store page and according to it the eur version of the game will release during 5 hours from now...........
So no matter if in your country
today is 25th November it will released when countdown finished.........
SauloVF6
11-24-2011, 01:00 PM
OP here. I'm not in my house but I'm still in Costa Rica, but it now looks that the restriction is lifted now. Can someone confirm this?
Driver
11-24-2011, 01:13 PM
can you pre-load with steam://install/57400 ?
i saw it here http://forums.steampowered.com/forums/showthread.php?t=2245969
yes that works
rmartinezdl
11-24-2011, 01:23 PM
OP here. I'm not in my house but I'm still in Costa Rica, but it now looks that the restriction is lifted now. Can someone confirm this?
Guatemala here, still restricted...
LatR317
11-24-2011, 01:30 PM
I live in Vietnam, and I also purchased the game the day it went on sale on steam, more than a month ago. Up until 3 days ago there was a countdown to the download/install. Now can't even access it in the store page - just that annoying message that says 'Oops sorry not available in your region'. Well, I did the preload that everyone is talking about. It put an icon on my desktop (which does nothing) and I can see the CD key in my games library. It is now early morning on the 25th here, and it still shows the status as 'Not yet released'. What gives?!?! Someone has really hosed up the release of this game. The least they could do is give some update when it will be made available. Doubt I would ever do a pre-purchase of a game after this. Not worth the headache!!! Was really looking forward to this one.
LatR317
11-24-2011, 01:32 PM
:mad:Look steam has its own countdown time that shows in the game store page and according to it the eur version of the game will release during 5 hours from now...........
So no matter if in your country
today is 25th November it will released when countdown finished.........
H4wkeye998
11-24-2011, 01:52 PM
Again, DO NOT blame Steam/Valve for region restrictions. Region restrictions are imposed by publishers and Steam has to abide that. Like for example, why is Skyrim not available in some parts of Europe? Because Bethesda doesn't want it and they region locked those areas and Steam has to follow that or else their contract goes kaput.
SauloVF6
11-24-2011, 01:56 PM
Again, DO NOT blame Steam/Valve for region restrictions. Region restrictions are imposed by publishers and Steam has to abide that. Like for example, why is Skyrim not available in some parts of Europe? Because Bethesda doesn't want it and they region locked those areas and Steam has to follow that or else their contract goes kaput.
Yes you´re right, it's not Steam fault, but how can you explain the fact that the game and also other restricted games like Dead Rising 2 and Super Street Fighter IV are available and not restricted in Gamersgate.
Limonov
11-24-2011, 02:19 PM
so......... its 12:15 here in Romania, the game is in library but no install option, all hop is lost? must contact support for refund?
casshern09
11-24-2011, 02:20 PM
The reason for date restrictions (at least in the UK) is because of GAME UK. If you want to hate on someone then hate on them. They whined that it was unfair that digital downloads sell games before them.
Now we have these restrictions here because of it.
GAME UK is the cause of this, not Steam.
H4wkeye998
11-24-2011, 03:22 PM
Yes you´re right, it's not Steam fault, but how can you explain the fact that the game and also other restricted games like Dead Rising 2 and Super Street Fighter IV are available and not restricted in Gamersgate.
I guess it has to do with their contract/ToS. Steam has no reason to restrict a game in any region, because as you can see, all games released and made by Valve, are available worldwide.
Shtiri
11-24-2011, 04:11 PM
Croatia here.
Pre-ordered the game a few weeks ago, was looking forward to it and then BAM! it's gone from the store.
Tried contacting the support and this is all I got:
https://support.steampowered.com/view.php?ticketref=1195-USZN-5508
The weird thing is that when i visit the store page via my smartphone I can see it without any problem. The countdown finished a few minutes ago but there's no new posts in the news section.
Restarted Steam a few times now but there's no change.
I guess I'll wait like a day or so before I start sending some hate mails.
pantera86
11-24-2011, 07:44 PM
Hey, people from Europe, are there any news?
H4wkeye998
11-24-2011, 08:15 PM
Nothing so far. Still can't play, says Not Yet Released.
Wolverineee
11-24-2011, 08:33 PM
fking bull♥♥♥♥.Still can't play!
Marco11
11-24-2011, 08:35 PM
The game is already released for europeans and i have checked that by using eur vpn so why i still did not get it and it shows unreleased in my game library......
You know steam this bull ♥♥♥♥ and i am sick of all your business and i swear the god i will never buy any game again from you i am now sure that origin is much better than you in alot of things and the most important thing is about there support they listen to all your problems very careful and try to help you any time you want them......
{Yotsuba}
11-24-2011, 09:05 PM
Again, DO NOT blame Steam/Valve for region restrictions. Region restrictions are imposed by publishers
While this may be correct for this particular title there is no way of knowing for sure, unless you have a direct quote from WB saying as such.
I know from personal correspondence with Volition, for example, that Saints Row 2 used to be restricted in Japan because Valve decided to restrict it, the restriction was later lifted once Volition told them (again) that it was supposed to be sold in that region.
Also, a dev for one of the F2P games on Steam also posted on these forums a few months back that their game was restricted in some regions on Steam because Valve chose to restrict it.
It is also possible that Valve choose to restrict GFWL titles in non-supported regions simply so they don't have to deal with support requests for those titles from people who unknowingly register them to GFWL accounts that don't support online features.
At the end of the day this is Valve's store. They can choose not to sell games in regions, for whatever reason they want, even when the publisher tells them it's okay to sell them there.
Of course, that's not to say they won't (eventually) listen to customers. Several games in Japan have (according to PMs with Valve staff) had restrictions removed due to the sheer number of people complaining that the title is not available.
The point is, nothing is ever as simple as you may think.
Ukraine, it's 25.11.2011 7 am. Game still not playable from game library :(
Marco11
11-24-2011, 09:18 PM
Again, DO NOT blame Steam/Valve for region restrictions. Region restrictions are imposed by publishers
While this may be correct for this particular title there is no way of knowing for sure, unless you have a direct quote from WB saying as such.
I know from personal correspondence with Volition, for example, that Saints Row 2 used to be restricted in Japan because Valve decided to restrict it, the restriction was later lifted once Volition told them (again) that it was supposed to be sold in that region.
Also, a dev for one of the F2P games on Steam also posted on these forums a few months back that their game was restricted in some regions on Steam because Valve chose to restrict it.
It is also possible that Valve choose to restrict GFWL titles in non-supported regions simply so they don't have to deal with support requests for those titles from people who unknowingly register them to GFWL accounts that don't support online features.
At the end of the day this is Valve's store. They can choose not to sell games in regions, for whatever reason they want, even when the publisher tells them it's okay to sell them there.
Of course, that's not to say they won't (eventually) listen to customers. Several games in Japan have (according to PMs with Valve staff) had restrictions removed due to the sheer number of people complaining that the title is not available.
The point is, nothing is ever as simple as you may think.
Look all i talked about is that my game still unreleased in my library and i am from italy so it has to be released now but nothing happened so what you want from me not to blame Valve no i blame them much because now i can not download the game and enjoy like everyone else..........
Limonov
11-24-2011, 09:22 PM
if i activate the game via VPN will i risk somthing?
Tapik
11-24-2011, 09:41 PM
if i activate the game via VPN will i risk somthing?
you can get a ban, as far as i know
Red Exodus
11-24-2011, 09:54 PM
Again, DO NOT blame Steam/Valve for region restrictions. Region restrictions are imposed by publishers
While this may be correct for this particular title there is no way of knowing for sure, unless you have a direct quote from WB saying as such.
I know from personal correspondence with Volition, for example, that Saints Row 2 used to be restricted in Japan because Valve decided to restrict it, the restriction was later lifted once Volition told them (again) that it was supposed to be sold in that region.
Also, a dev for one of the F2P games on Steam also posted on these forums a few months back that their game was restricted in some regions on Steam because Valve chose to restrict it.
It is also possible that Valve choose to restrict GFWL titles in non-supported regions simply so they don't have to deal with support requests for those titles from people who unknowingly register them to GFWL accounts that don't support online features.
At the end of the day this is Valve's store. They can choose not to sell games in regions, for whatever reason they want, even when the publisher tells them it's okay to sell them there.
Of course, that's not to say they won't (eventually) listen to customers. Several games in Japan have (according to PMs with Valve staff) had restrictions removed due to the sheer number of people complaining that the title is not available.
The point is, nothing is ever as simple as you may think.
The problem is that there is absolutely no communication, we don't know what happened or what will happen because neither Valve or WB has said anything to us. What we're left with is a bunch of people who have paid money for a product and they can't access it.
Now I know when it comes to gaming people like to downplay these problems because 'it's just a game', but when people pay for a product or a service and they don't receive the product or service there should be some form of communication so you don't have hundreds of people bogging down your CS with the same questions that could easily be answered in an announcement someone could whip up in 5 minutes.
With that said I'm off to try to get an answer from support.
Tapik
11-24-2011, 10:07 PM
I guess you can't receive answer for a few days because it's holiday time, you know... :(
Krawietz
11-24-2011, 10:25 PM
Que!==!=! como alguien de guate con steam! de donde sos?!?!?!
Pues de la capital, y no soy el unico 2 amigos mas en la U tiene steam con al menos 20 juegos en su lista, es raro yo c, pero MP y juegos q de verdad me interesan los pienso apollar y como en las tiendas no venden juegos para pc, tonses steam es la mejor solucion :D
Krawietz
11-24-2011, 10:28 PM
Guatemala here, still restricted...
It was restricted the 23th :S, i downloaded it the 22th inmediately itt came out, i am in Guatemala City, if you want i can provide you with the back up files, you should be able to restor it from there
int_civ
11-24-2011, 10:45 PM
In this boat as well, posting from Thailand. Also sent a message to Steam support, merely requesting information about what the hell is going on...
Not expecting a timely reply. :(
The one frakkin' game I've been literally waiting all year for, and for no reason this crap happens. Grrrr...
Limonov
11-24-2011, 11:19 PM
I have an idea, am at work now so i cant try it. Looking at the cdkey i am sure its not a steam key. maybe you can redeem it in GFWL?
Snakeam
11-25-2011, 12:05 AM
This is getting really UNACCEPTABLE. first L. A. Noire. which I got from a Trade (but working atm) and now This... Even though I purchased it with my own money..... no Install button and game is now restricted even though I visited the game store page many times before.
This time I really blame Steam/Valve.. because If its really restricted. why the hell did you made me buy it in the first place? I accepted L A Noire problem due to me getting it off trade and it wasnt actually available from my region (Kuwait). but I paid for this... using the discount if you have Arkham Asylum!... =_=;
Am really tired of all this. STEAM PULL YOUR ♥♥♥♥ TOGETHER. We just love you but you arent rewarding us and making people LEAVE to another platform! (I already got 4 friends left steam because of this).. am thinking of leaving steam and just focusing on PS3/X360 because of all this REGIONAL CRAP..... might even touch origin.. even though I hate EA... but am being pushed into a corner here!
solmanian
11-25-2011, 12:12 AM
this is ridiculos! there are plenty of stores who sell it in my country, it can't be "restricted"! this is a triple A title on launch day, steam better fix it, and fast!
also the install link that was posted here is working for me at the moment, i'm just waiting to see if it wont blow up in my face. steam is lucky i'm bussy with old republic beta this weekend, or i'd really be pissed.
LatR317
11-25-2011, 12:13 AM
In this boat as well, posting from Thailand. Also sent a message to Steam support, merely requesting information about what the hell is going on...
Not expecting a timely reply. :(
The one frakkin' game I've been literally waiting all year for, and for no reason this crap happens. Grrrr...
I would be nice if they would give some sort of update when it should be available, since they had no problem doing pre-purchase and taking my money.
solmanian
11-25-2011, 12:18 AM
lttile update, the install of the game is donloading extremly slow, hoping it due to this being launch day, and not this restriction thing.
solmanian
11-25-2011, 12:33 AM
Also, tried to redeem AC cd key on origin (worked fine with any game thats shared with steam), but i'm getting a massage saying that the code is not valid. I blame steam for screwing with this, at this point it looks like they just stole my money. If this issue wont be resolved, i'm anticipating massie lawsuits.
Limonov
11-25-2011, 12:41 AM
OMG. REDDEM THE KEY IN GFWL
int_civ
11-25-2011, 12:49 AM
OMG. REDDEM THE KEY IN GFWL
Can you please describe what happens if you do? Is the game still linked to Steam for Steam Achievments if you do it this way?
Tapik
11-25-2011, 12:51 AM
russian (and ex-USSR countries) version has a securon on discs, so even with GFWL key redeem here we still must have a DVD with a game client...
if I just redeem the key in GFWL - is there any download option in there?
{Yotsuba}
11-25-2011, 12:55 AM
The problem is that there is absolutely no communication, we don't know what happened or what will happen because neither Valve or WB has said anything to us.
You don't need to tell me that. Living where I do, I'm often trying to squeeze answers out of support as to why a game has not released and I never get an acceptable answer. I spent 4 months this year trying to find out why a game remained unplayable on Steam...
Also, tried to redeem AC cd key on origin...
That will only work for some EA titles, it won't work for any third party ones that they sell.
salanalani
11-25-2011, 12:57 AM
This is getting really UNACCEPTABLE. first L. A. Noire. which I got from a Trade (but working atm) and now This... Even though I purchased it with my own money..... no Install button and game is now restricted even though I visited the game store page many times before.
This time I really blame Steam/Valve.. because If its really restricted. why the hell did you made me buy it in the first place? I accepted L A Noire problem due to me getting it off trade and it wasnt actually available from my region (Kuwait). but I paid for this... using the discount if you have Arkham Asylum!... =_=;
Am really tired of all this. STEAM PULL YOUR ♥♥♥♥ TOGETHER. We just love you but you arent rewarding us and making people LEAVE to another platform! (I already got 4 friends left steam because of this).. am thinking of leaving steam and just focusing on PS3/X360 because of all this REGIONAL CRAP..... might even touch origin.. even though I hate EA... but am being pushed into a corner here!
Same here in Bahrain.
This can't be a restricted title (even for L.A. Noire) as Retail Sotres here in Bahrain (and I believe in all Gulf Region in Middle East) are full of these games for consoles but not yet for PC.
It is becoming usuall now for gaming companies to take down their customers!!!
Nothing yet official from Steam/WB!!!
Hope that other gaming websites (like joystig.com, gamespot.com, etc...) will mention our problem.
solmanian
11-25-2011, 01:05 AM
If valve won't fix it soon, I think they should at the very least give us free dlc's. if this will turn into the epic fail that it looks like now. a refund is not eough. they didn't just prevented from playing the game on steam; becasue i bought it on steam I didnt buy it from ayn of (the many) supppliers that provide it without this without any of this problem. as it stands, they got my money and i got no game. this is fraud, criminal attitude from valve.
Limonov
11-25-2011, 01:06 AM
Can you please describe what happens if you do? Is the game still linked to Steam for Steam Achievments if you do it this way?
For sure you wont have steam achivments. look at it like this :you boght a cdkey on steam for another platform.
it must work like any other title that uses GFWL.
i cant try it now , am at work and GFWL is crashing due some problem with MS freamwork 4.0
mitien
11-25-2011, 01:22 AM
Again, DO NOT blame Steam/Valve for region restrictions. Region restrictions are imposed by publishers and Steam has to abide that. Like for example, why is Skyrim not available in some parts of Europe? Because Bethesda doesn't want it and they region locked those areas and Steam has to follow that or else their contract goes kaput.
From the customer point of view - i have bought this game - and so this game instance is mine. Just no only bought - i`ve preordered it, but still can`t download and play.
And if game is my present for example?
It was bought in another GFWL-enabled country - why i couldn`t use it?
There should be not a steam problems but mine (or my GFWL account in this case).
So why we may get ban for using vpn to unlock games?
As for me - region restrictions should be controlled by publisher and may be game developers, but not a vendor.
Any case for now we should wait for Steam responce on this problem.
IceMan
11-25-2011, 01:53 AM
This is getting really UNACCEPTABLE. first L. A. Noire. which I got from a Trade (but working atm) and now This...
Have you checked L.A. Noire in your games list in the last couple of days? I've had the same problem before, but the "Play" button appeared 2 days ago for me.
About Arkham City, same problem here. Got a Nvidia promotion key, but no Install/Play button. But given past experiences (had the same problem with Fable 3 and L.A. Noire) I would expect the problem to be resolved in around 7 to 10 days. Might be too long to wait for some. But I personally don't have a problem with it.
Valve really needs to improve their communication with customers regarding this type of issues.
Vayne4800
11-25-2011, 02:03 AM
Here is the thing, I asked MS to add more countries to GFWL or remove the region restriction all together. Asked Steam to do the same since other DDs have GFWL who sell for none-GFWL countries without issue.
If this game gets pirated to hell, or any GFWL game for that matter, it is the publishers/whoever fault. Treating loyal customers like ♥♥♥♥.
People want the game and will do anything to get it. Regardless of country, region, vendor, publisher, developer restrictions. If those parties don't come together with a better solution, it becomes their loss and not the customer.
Shtiri
11-25-2011, 03:30 AM
I'm not even so hyped to play the game anymore. Don't even care if I'll play it today or next week. I just want a explanation of the situation from Valve/WB and a refund if they don't plan on making the game available to me.
curryburry
11-25-2011, 05:49 AM
well done rocksteady, WB, steam. it seems like you enjoy trolling your loyal customers
to hell with you all
bobolik.kukulik
11-25-2011, 05:52 AM
Burn in hell steam (Before it return my money).
H4wkeye998
11-25-2011, 06:02 AM
well done rocksteady, WB, steam. it seems like you enjoy trolling your loyal customers
to hell with you all
Don't blame Rocksteady, they are just the developers. And Steam is just the digital distributor, not their fault. Blame the publisher, they impose this region restriction bull♥♥♥♥.
bobolik.kukulik
11-25-2011, 06:04 AM
Don't blame Rocksteady, they are just the developers. And Steam is just the digital distributor, not their fault. Blame the publisher, they impose this region restriction bull♥♥♥♥.
We must blame Steam because of they are don't want give us some explanation or at least hope(or return our money). I send mail to support 3 times. No answer. Even robots won't answer.
Marco11
11-25-2011, 06:12 AM
Don't blame Rocksteady, they are just the developers. And Steam is just the digital distributor, not their fault. Blame the publisher, they impose this region restriction bull♥♥♥♥.
No they are all in the same ship , i blame rocksteady because of the game face alot of problems , i blame steam because of his silence all the time and do not answer the customers by neglecting them , at the end i absolutely blame ♥♥♥♥en publishers for region restriction........
Now for sure the game has become the stupidest
game in 2011 i have ever seen it must be deleted from pc its nothing.......
trashciii
11-25-2011, 06:13 AM
If I bought this on Origin, I would be playing right now. Valve, WHAT THE ♥♥♥♥ ARE YOU DOING?! That said, game's being only 25 bucks on Origin drives your customers away, and you still haven't fixed the damn thing. Seriously, what the ♥♥♥♥ wrong with you?
H4wkeye998
11-25-2011, 06:16 AM
I do agree with you guys, I e-mailed support too and didn't get a response yet. I'd say be patient for a little more. There is a LOT of people affected by this.
trashciii
11-25-2011, 06:17 AM
I do agree with you guys, I e-mailed support too and didn't get a response yet. I'd say be patient for a little more. There is a LOT of people affected by this.
Lets say... Thousands?
bobolik.kukulik
11-25-2011, 06:18 AM
If I bought this on Origin, I would be playing right now. Valve, WHAT THE ♥♥♥♥ ARE YOU DOING?! That said, game's being only 25 bucks on Origin drives your customers away, and you still haven't fixed the damn thing. Seriously, what the ♥♥♥♥ wrong with you?
Yes, I always consider steam as a best service. But not now, after all this I can't anymore buy games on steam.
Buying games on steam == throwing money to the wind.
bobolik.kukulik
11-25-2011, 06:22 AM
After be hacked(losing our credit cards and neural cells) steam had to do for us everything to not lose us. But this is a last thing and I never will be steam client, NEVER!!!
H4wkeye998
11-25-2011, 06:31 AM
Lets say... Thousands?
Pretty much most of the people outside of UK, US and Australia.
bobolik.kukulik
11-25-2011, 06:33 AM
Pretty much most of the people outside of UK, US and Australia.
And what. Maybe for you world consist of only UK, US and Australia.
Batlorn
11-25-2011, 08:35 AM
Curse you Steam! at least you could tell us it's gonna be restricted and don't allow us to pre-order ... Hope they'll solve this irritating issue soon!
partofthefuture
11-25-2011, 10:12 AM
Why rage when u can use VPN and be glad!!?!?!?
I use it numerous times and it's ok!
curryburry
11-25-2011, 10:30 AM
its not ok. you can have your account suspended. altough it is a small possiblity i am not risking my account
Rathbone347
11-25-2011, 10:36 AM
So my ticket was answered.
"Hello,
A staff member has replied to your question:
Hello Denis,
Thank you for contacting Steam Support.
Our records indicate that your pre-purchase of this title was successful.
When this title is released, it will then be available for download."
Yeah, this really helps me and answers my question "When will I be able to play the game?"
TheCrippledNewt
11-25-2011, 10:37 AM
Here's some grand irony (http://www.gamepro.com/article/news/225276/gabe-newell-piracy-is-almost-always-a-service-problem-and-not-a-pricing-problem/). Here's the appropriate bit from a Gabe Newell interview for those to lazy to click through
"Piracy is almost always a service problem and not a pricing problem. For example, if a pirate offers a product anywhere in the world, 24/7, purchasable from the convenience of your personal computer, and the legal provider says the product is region-locked, will come to your country 3 months after the U.S. release and can only be purchased at a brick and mortar store, then the pirate's service is more valuable. Most DRM solutions diminish the value of the product by either directly restricting a customer's use or by creating uncertainty."
Well played Valve. Well played.
Granitas
11-25-2011, 10:44 AM
So my ticket was answered.
"Hello,
A staff member has replied to your question:
Hello Denis,
Thank you for contacting Steam Support.
Our records indicate that your pre-purchase of this title was successful.
When this title is released, it will then be available for download."
Yeah, this really helps me and answers my question "When will I be able to play the game?"
steam support at its finest !
Red Exodus
11-25-2011, 10:50 AM
Here's some grand irony (http://www.gamepro.com/article/news/225276/gabe-newell-piracy-is-almost-always-a-service-problem-and-not-a-pricing-problem/). Here's the appropriate bit from a Gabe Newell interview for those to lazy to click through
"Piracy is almost always a service problem and not a pricing problem. For example, if a pirate offers a product anywhere in the world, 24/7, purchasable from the convenience of your personal computer, and the legal provider says the product is region-locked, will come to your country 3 months after the U.S. release and can only be purchased at a brick and mortar store, then the pirate's service is more valuable. Most DRM solutions diminish the value of the product by either directly restricting a customer's use or by creating uncertainty."
Well played Valve. Well played.
They basically rewarded russians for being pirates while us loyal customers get this:
When this title is released, it will then be available for download.
First, the release/preorder/region lock is not steam's fault whatsoever.
I have a sneaky suspicion that WB simply "remembered" to tell Valve to lock the game after a lot of people have already preordered it.
And somehow i assume Valve is legally obligated to not discuss any release dates or whether a product will or will not ever be available.
Now with that in mind, WB is absolutely terrible.
I'm in the same boat as you people and i am very tempted to just get a refund and never bother with their games again because after taking our money they simply decided to screw us over and yes, yes they can get away with it.
Logomorph
11-25-2011, 11:00 AM
....
It's not Steam's fault. When releasing stuff on Steam, publishers get full control of the game page, pricing, region locks and so on.
If a publisher says that's it's ok to preorder a game and then it decides the game will be region locked, nobody stops it from doing that.
Steam is just a platform for publishers to sell their games. It's not their fault if a publisher decides to jarate on everyone outside a certain region. Blaming Steam for this is just like blaming a PS3/XBOX/PC BR/dvd for not having a dlc the publisher promised. It's their fault. The disc didn't do anything wrong.
faugusztin
11-25-2011, 11:05 AM
It is steam fault as if that is the case, refunds should be automatic. Game got region locked 2 days ago. That means they had 2 days to notify the affected customers that "sorry, but we cannot sell you the thing you paid for. What is your choice of refund?". Instead of that, they did nothing, did not notify the customers who have paid for a game they can't use.
It is exactly a situation like if a game e-shop would sell preorders, but then the game publisher decides not to sell the game in that country. What would any e-shop do in that case ? Notify the customers and refund them. What Steam does ? Nothing. Silence. No refunds. My money at their bank account, no playable game on my account.
Atwa_013
11-25-2011, 11:06 AM
Really,so i pay 50e,and then somebody says "Oh,who gives a ...k for some pathetic idiot from Serbia,he can't play our product" What are you talking about.... This is ..ap,nothing more. Something is wrong,and nobody is telling anything,Steam or WB,so many people gave their money...
Tinman5751
11-25-2011, 11:08 AM
well tbh i don't give a flying ♥♥♥♥ who distributes the games as long as i get my game or my money back asap!
zaublich
11-25-2011, 11:16 AM
First, the release/preorder/region lock is not steam's fault whatsoever.
I have a sneaky suspicion that WB simply "remembered" to tell Valve to lock the game after a lot of people have already preordered it.
And somehow i assume Valve is legally obligated to not discuss any release dates or whether a product will or will not ever be available.
Now with that in mind, WB is absolutely terrible.
I'm in the same boat as you people and i am very tempted to just get a refund and never bother with their games again because after taking our money they simply decided to screw us over and yes, yes they can get away with it.
I think we paid money to Valve and Valve should deliver product or refund. Or get nice lawsuit, like EA did after not providing promised Battlefield 1943 along with Battlefield 3.
Logomorph
11-25-2011, 11:18 AM
It is steam fault as if that is the case, refunds should be automatic. Game got region locked 2 days ago. That means they had 2 days to notify the affected customers that "sorry, but we cannot sell you the thing you paid for. What is your choice of refund?". Instead of that, they did nothing, did not notify the customers who have paid for a game they can't use.
It is exactly a situation like if a game e-shop would sell preorders, but then the game publisher decides not to sell the game in that country. What would any e-shop do in that case ? Notify the customers and refund them. What Steam does ? Nothing. Silence. No refunds. My money at their bank account, no playable game on my account.
It's not Steam's job to issue refunds on its own. If the publisher wants to refund the customers who are locked out, it can. Steam can only handle users requesting a refund. If you want a refund, request it from Steam and you will get it.
Also, your comparison is wrong. Steam is basically a direct link to the publisher. An e-shop isn't. An e-shop is just a reseller. Steam is a platform where publishers sell their stuff. Kinda like e-bay.
Again, if you want a refund, request it.
UkrainianDM
11-25-2011, 11:24 AM
Just out of curiosity. My friend may provide me with unlocked version (he is from Russia, where game is available) and I have the legit key.
Will use of the unlocked game somehow be illegal from the Steam point of view? I already bored by waiting for support answer. They are seems to enjoying their holidays and does not give a dime about europeans problems. So why I must bother with their rules?
Maelstorm
11-25-2011, 11:26 AM
Even if it's not Steam's fault that game got locked, it's within their responsibility to inform their customers because we bought the game on their platform. They are our contact in this case.
I don't want a refund but I'm not getting what I'm promised for the cost I paid. I'm not even taken serious enough for an explanation. Steam owes us an explanation.
Mizasuke
11-25-2011, 11:27 AM
....
It's not Steam's fault. When releasing stuff on Steam, publishers get full control of the game page, pricing, region locks and so on.
If a publisher says that's it's ok to preorder a game and then it decides the game will be region locked, nobody stops it from doing that.
Steam is just a platform for publishers to sell their games. It's not their fault if a publisher decides to jarate on everyone outside a certain region. Blaming Steam for this is just like blaming a PS3/XBOX/PC BR/dvd for not having a dlc the publisher promised. It's their fault. The disc didn't do anything wrong.
As customer I don't care what happens behind scenes of product. I gave my money to steam. I just want my product which I payed for and which was promised to be delivered at certain date or some announcement when if it is going to be delayed.
I don't care if it is steam, WB, rocksteady or alien who did this. I expect no more or less than be delivered at time it was promised.
Granitas
11-25-2011, 11:40 AM
As customer I don't care what happens behind scenes of product. I gave my money to steam. I just want my product which I payed for and which was promised to be delivered at certain date or some announcement when if it is going to be delayed.
I don't care if it is steam, WB, rocksteady or alien who did this. I expect no more or less than be delivered at time it was promised.
Amen !
H4wkeye998
11-25-2011, 11:41 AM
At least they should have the decency to tell us why this has happened and to notify the customers about this kind of bull♥♥♥♥.
Logomorph
11-25-2011, 11:43 AM
Even if it's not Steam's fault that game got locked, it's within their responsibility to inform their customers because we bought the game on their platform. They are our contact in this case.
I don't want a refund but I'm not getting what I'm promised for the cost I paid. I'm not even taken serious enough for an explanation. Steam owes us an explanation.
Steam doesn't owe us anything. This is entirely WB/Rocksteady's fault. Steam doesn't know what a publisher decides to do, so it can't give anyone any explanations. Also, Steam didn't promise you anything. The publisher promised you that you'll have the game through Steam.
As I said before, when you sell something on Steam, you decide with them the price, after which they give you the game page and you're free to go nuts. It's your job to deliver the goods when you have to, not theirs. You might decide that you want to lock the game and unlock it at a later time. That's your problem. They can't do anything about what you decide to do.
Seriously, stop blaming Steam for this. It's not their fault. Talk to WB/Rocksteady. All Steam can do is refund you if you request it. It's not at liberty to do anything else (give explanations, release dates etc).
Logomorph
11-25-2011, 11:44 AM
As customer I don't care what happens behind scenes of product. I gave my money to steam. I just want my product which I payed for and which was promised to be delivered at certain date or some announcement when if it is going to be delayed.
I don't care if it is steam, WB, rocksteady or alien who did this. I expect no more or less than be delivered at time it was promised.
You didn't give the money to steam. You gave the money to WB/Rocksteady THROUGH Steam.
Batlorn
11-25-2011, 11:46 AM
You didn't give the money to steam. You gave the money to WB/Rocksteady THROUGH Steam.
Steam always has his share otherwise it's nonsense for them ...
hatim
11-25-2011, 11:51 AM
Is this going to be fixed? I'm from Pakistan and apparently this game that I have bought is region restricted. This is not the first time I'm having problems with Steam. Steam is now officially the worst kind of DRM.
Logomorph
11-25-2011, 11:52 AM
Steam always has his share otherwise it's nonsense for them ...
Of course it has its share, but that doesn't mean it sells the game or that you buy it from them. What people don't understand is that Steam isn't selling anything and it doesn't owe anyone anything. Steam is just a service. Publishers are selling stuff THROUGH Steam.
I for one, have been using Steam for quite a while now. The only problems I had were when publishers were tw*ts and did stuff like this.
hatim
11-25-2011, 11:56 AM
Of course it has its share, but that doesn't mean it sells the game or that you buy it from them. What people don't understand is that Steam isn't selling anything and it doesn't owe anyone anything. Steam is just a service. Publishers are selling stuff THROUGH Steam.
I for one, have been using Steam for quite a while now. The only problems I had were when publishers were tw*ts and did stuff like this.
If you bought fake vegatable oil from you supermarket would you not blame the supermarket for stocking it? Steam is responsible for everything that sells on its store.
Logomorph
11-25-2011, 11:58 AM
All I can say is stop raging a wait for a while. I'd like to play the game, too, but I can't, because the geniuses at WB decided to lock it. If it won't be unlocked in a week's time, I'm gonna get a refund and that's that. Raging doesn't help anyone...
Logomorph
11-25-2011, 11:59 AM
If you bought fake vegatable oil from you supermarket would you not blame the supermarket for stocking it? Steam is responsible for everything that sells on its store.
....
A supermarket is a reseller. Steam isn't.
Batlorn
11-25-2011, 12:04 PM
All I can say is stop raging a wait for a while. I'd like to play the game, too, but I can't, because the geniuses at WB decided to lock it. If it won't be unlocked in a week's time, I'm gonna get a refund and that's that. Raging doesn't help anyone...
Yes this is the most logical behaviour for everyone in this condition, wait if nothing changes then demand refund. Steam could be a service but what they must do in this situation is inform us nothing more we just need an answer if nothing comes need our money back. that simple ;)
UkrainianDM
11-25-2011, 12:04 PM
All I can say is stop raging a wait for a while. I'd like to play the game, too, but I can't, because the geniuses at WB decided to lock it. If it won't be unlocked in a week's time, I'm gonna get a refund and that's that. Raging doesn't help anyone...
1. I have doubt that silence will help
2. I have spent MY money in THEIR shop, so I have MY right to complain in any legit way
3. I will annoy them till we have some resolution about this situation
4. Refund is not solution for me. I paid, they accepted and I do not bother about their change of the mind.
Logomorph
11-25-2011, 12:08 PM
1. I have doubt that silence will help
2. I have spent MY money in THEIR shop, so I have MY right to complain in any legit way
3. I will annoy them till we have some resolution about this situation
4. Refund is not solution for me. I paid, they accepted and I do not bother about their change of the mind.
Good for you. I'm done explaining how things actually work, so feel free to go nuts.
ruslakall
11-25-2011, 12:09 PM
Steam is just a service. Publishers are selling stuff THROUGH Steam.
Kind of like Kellog's is selling you Corn Flakes THROUGH the supermarket?
It's an online service so it's not the same it's not like Steam has to buy a warehouse of games and then get stuck with them if they don't sell. But I still pay steam directly, my credit card bill can vouch for that. If that is not Steam selling me something / me buying something from Steam then I don't fully understand the correct definition. Wait what is the deal with iTunes then, am I buying music from the Record company itself or iTunes?
villen42
11-25-2011, 12:10 PM
1. I have doubt that silence will help
2. I have spent MY money in THEIR shop, so I have MY right to complain in any legit way
3. I will annoy them till we have some resolution about this situation
4. Refund is not solution for me. I paid, they accepted and I do not bother about their change of the mind.
so you will get into steam HQ with a 17GB pendrive and they will give the game for you BECAUSE REFUND IS NOT A SOLUTION!
Logomorph
11-25-2011, 12:16 PM
Kind of like Kellog's is selling you Corn Flakes THROUGH the supermarket?
It's an online service so it's not the same it's not like Steam has to buy a warehouse of games and then get stuck with them if they don't sell. But I still pay steam directly, my credit card bill can vouch for that. If that is not Steam selling me something / me buying something from Steam then I don't fully understand the correct definition. Wait what is the deal with iTunes then, am I buying music from the Record company itself or iTunes?
Yup, Kellog's is selling you Corn Flakes through the supermarket. Someone finally understood what I was saying! And yes, you're buying music from the Record company through iTunes. That's why iTunes was created in the first place. :)
Maelstorm
11-25-2011, 01:01 PM
Stop saying it's not Steam's fault. It doesn't matter.
Steam offers me a platform through which I am to download and play the games I purchase, of which they profit too.
I can not play my game through their platform. They HAVE TO give an explanation, even if it's "guys, sorry, its WB, we can't do anything". I don't know if the problem is about the platform or not because noone said anything.
curryburry
11-25-2011, 01:01 PM
i filed a ticket to support. i hope we have a solution soon (though they dont work on weekends, i expect to get an answer tuesday)
it is basicly the same thing with la noire, i think the game will be released in a couple of days. hell, there may be a patch released until then :D
i personally think this is steam's fault. hell i can buy it from origin or retail right here right now.
H4wkeye998
11-25-2011, 01:05 PM
You're quite optimistic. I doubt the game will ever be released in these territories that have issues. Our only hope is for Steam support to be kind enough and unlock the game for the people who already got it before the region lock.
jeje71
11-25-2011, 01:27 PM
Yup, Kellog's is selling you Corn Flakes through the supermarket. Someone finally understood what I was saying! And yes, you're buying music from the Record company through iTunes. That's why iTunes was created in the first place. :)
well, you forget the part where if the supermarket sells you food which expiration date has expired, surely the supermarket is responsible, not the food maker.
also, when you buy on steam, you are absolutely giving your money to valve, and then they give their cut to the game maker, not the other way around.
so if steam mess up the pre-load and release, this is almost entirely their fault, because at minimum they sold beforehand something they can't ultimately deliver. that's bad business practice, period.
that said, the best a spoiled customer can expect is to be refunded, because if it's not available now, it's not available. a gesture of goodwill from steam (because it's their mistake for not delivering whatever the reason is) would be appreciated to compensate.
salanalani
11-25-2011, 02:24 PM
Install button finally appears here (from Bahrain / Middle East)!!!
However, game store page still showing restriced.
Going to download...
curryburry
11-25-2011, 02:27 PM
You're quite optimistic. I doubt the game will ever be released in these territories that have issues. Our only hope is for Steam support to be kind enough and unlock the game for the people who already got it before the region lock.
well it pays to be optimistic as the game is unlocked :D
Batlorn
11-25-2011, 03:31 PM
yess finally it's unlocked!
ismailpat
11-25-2011, 03:50 PM
yess finally it's unlocked!
Batman Arkham City PC has unlocked.
However, right click on Batman Arkham City Pc, go to wiev store page !
What will you see ? :D
Oops, sorry!
An error was encountered while processing your request:
This item is currently unavailable in your region
Why Batman Arkham City PC isn't available in my region? .
I bought Batman Arkham City PC pre-purchase version from steam at 11/11/2011. That time was available. But, Batman Arkham City PC isn't available right now. It would be fair to say I hate that problem.
LatR317
11-25-2011, 03:51 PM
YES! Finally unlocked in SE Asia.
rmartinezdl
11-25-2011, 03:56 PM
In this boat as well, posting from Thailand. Also sent a message to Steam support, merely requesting information about what the hell is going on...
Not expecting a timely reply. :(
The one frakkin' game I've been literally waiting all year for, and for no reason this crap happens. Grrrr...
DONT EVEN EXPECT A REPLY
SlashmanV
11-25-2011, 04:15 PM
Well mine unlocked a couple hours ago.
Rather stupid system if you ask me...
Borscht
11-25-2011, 08:24 PM
First time refunded, won't buy it elsewhere, won't download pirated, don't even play, ♥♥♥♥ this ♥♥♥♥. Because i'm really disappointed in this game even not playing it :D
AeddGynvael
12-12-2011, 12:38 PM
Are you shi-tting me right now?
I was ready to pre-order the game before it launched, but I wasn't at home for a few days and couldn't do it.
Are you saying that if I had indeed pre-purchased it and paid 50 euro, those 50 euro would be WASTED and I would not have my game?
Are you fuc-king kidding me?
What insane breed of logic is this?
WHY would they region-lock it after releasing it? I live in Europe and I've never had a single other game region-locked.How does that make sense?How is this a profitable business decision?
This is so much horseshi-t.
What were they even thinking?
I don't know if it's WB's or Steam's or whoever's fault/decision, but this is fuc-king outrageous.
salanalani
12-12-2011, 02:53 PM
I pre-ordered the game and then it became regional restricted in my region but the game delivered to me on release date (little late though) and now I am hit by the DLCs because I cannot buy them as they are regional restricted.
So at the end, I have the game but can't buy the DLCs!!!
What can be the solution in this case?
I don't want to buy the DLCs on GFWL, actually, I haven't tried before buying anything from GFWL and not willing to, from the other side, some people saying that Steam DLC achievements won't work if you buy the DLCs from GFWL.
BTW, I really don't know why the game is restricted in my region on the first place as it is available in retails stores!!!
Doooley
12-12-2011, 03:30 PM
I pre-ordered the game and then it became regional restricted in my region but the game delivered to me on release date (little late though) and now I am hit by the DLCs because I cannot buy them as they are regional restricted.
So at the end, I have the game but can't buy the DLCs!!!
What can be the solution in this case?
I don't want to buy the DLCs on GFWL, actually, I haven't tried before buying anything from GFWL and not willing to, from the other side, some people saying that Steam DLC achievements won't work if you buy the DLCs from GFWL.
BTW, I really don't know why the game is restricted in my region on the first place as it is available in retails stores!!!
Even if you bought the DLCs on steam you'd still have to put the code in GFWL to download them, so its pretty much the same thing.
The ones steam sells aren't the game files, they're just codes for you to activate.
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