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View Full Version : Why does punkbuster hate me?


BBlackFire
12-09-2011, 11:44 PM
I keep getting disconnected after 3-5 minutes of game play on the tutorial server. Punkbuster discriminates against white folk it seems.

But seriously....Anyone else getting that same problem and if so is there a fix for it?

Darkninja81
12-09-2011, 11:56 PM
The same was happening to me. I did what a admin said to do in the official forums and I got banned. This is the email I got from them:
Thank you for contacting the APB Reloaded Customer Support Team! We appreciate you taking the time to contact us.

We regret to inform you that this account has been closed, as someone with access to this account was found using Cheats/Hacks, which violates our posted Terms of Service policy. As a safety measure, we have in built Anti-Cheat engine called Punkbuster and any 3rd party tools/software’s/hacks/cheats used will be detected and such account will be banned without any exceptions made. Please check this link for more details “http://forums.gamersfirst.com/index.php?showtopic=183759&hl=shame”. This account will not be unblocked and all current/future tickets will be closed and no further action will be taken on this account.

Please refrain from using any such programs which gives you any undue advantage over regular players. We request you to scan your computer for any potential threats.

We apologize for any frustration this may have caused and thank you for your understanding.

Regards,

GamersFirst Customer Support
http://www.gamersfirst.com

I don't have any cheating software on my system. I have played many games using VAC and other security software and have never gotten banned. I emailed them to please let me know what specific program was causing my ban but I just got the same email in return. Please be careful what you change in the games folders cause I think that is what happened to me. The admin on their official forums directs you to delete certain folders and when I did I got banned. Just FYI.

bakageta
12-10-2011, 12:46 AM
Out of curiosity, what were you told to do that you say got you banned?

@BBlackFire: Have you tried manually updating punkbuster? Are you certain you don't have a firewall blocking PB? Getting kicked every 3-5 minutes is usually a losing key packets error, which happens when the PB server doesn't hear from your PB. Make certain it's not firewalled, and grab the pbsetup from here:

http://evenbalance.com/index.php?page=pbsetup.php

Darkninja81
12-10-2011, 01:47 AM
Out of curiosity, what were you told to do that you say got you banned?

@BBlackFire: Have you tried manually updating punkbuster? Are you certain you don't have a firewall blocking PB? Getting kicked every 3-5 minutes is usually a losing key packets error, which happens when the PB server doesn't hear from your PB. Make certain it's not firewalled, and grab the pbsetup from here:

http://evenbalance.com/index.php?page=pbsetup.php

I did the first step but I got another error about my drivers that PunkBuster didn't like. I don't know why, none of my drivers are custom drivers. So I did the second part. I think that is what got me in trouble. I put the link to it so you know think I'm lying.


1. Navigate to the folder where APB is installed, and open the Binaries folder. Inside Binaries, select the ‘pb’ folder and delete it.

2. Open the following webpage: http://websec.evenba...load.php?file=1

3. Type in the Security Code and click Download Now.

4. Save the ‘pbsetup.zip’ file to your computer, and extract the ‘pbsetup.exe’ file from inside the zip file.

5. Run ‘pbsetup.exe’.

6. Click I Agree and OK.

7. Click ‘Add a Game’.

8. Next to Game, select APB Reloaded in the dropdown.

9. Next to Game Path, browse to the Binaries folder inside your APB installation folder. For example if APB is installed at C:\Games\APB Reloaded, then the box should read “C:\Games\APB Reloaded\Binaries\”.

10. Click ‘Add Game’.

11. Click ‘Check for Updates’.

12. When the update process completes, click OK and close the application.

-Revoemag

http://forums.gamersfirst.com/forum-635/announcement-494-punkbuster-kicks/

Daehawktitan
12-10-2011, 11:13 AM
I also get kicked after a few minutes by Punkbuster. Im just not sure this game is worth bothering with.

Darkninja81
12-10-2011, 11:48 AM
I also get kicked after a few minutes by Punkbuster. Im just not sure this game is worth bothering with.

Yeah I think I'm done with the game. I PM'ed an actually developer form the game and he read my message 6 hours ago and he didn't have the courtesy to replay back. At least another generic message would have meant something. If they don't care about their customers or potential customers then the hell with them.

G1Aphadon
12-10-2011, 11:52 AM
Please have a look at this thread for solving PunkBuster issues:

http://forums.gamersfirst.com/forum-635/announcement-494-punkbuster-kicks/

And no, it won't ban you for reinstalling and updating it, like the poster above suggested, only if you're running cheats.

Darkninja81
12-10-2011, 12:02 PM
Please have a look at this thread for solving PunkBuster issues:

http://forums.gamersfirst.com/forum-635/announcement-494-punkbuster-kicks/

And no, it won't ban you for reinstalling and updating it, like the poster above suggested, only if you're running cheats.

I got banned after doing the second step of deleting a file from the game folder like the post suggested. I don't have cheats in my system like I have told your customer service and a dev in your team. You all keep on calling me a cheat and that would be understandable if I was but you all are accusing me of something I am not. I wish you were in my shoes so you could feel what I am feeling.

You all don't want to hear me out. I only played your game for 5 mins and that was it. You all don't care about your potential or current customers. You know that PB is not 100% accurate and to believe so is just ignorance.

G1Aphadon
12-10-2011, 12:12 PM
I've sent you a pm. You were most definitely not banned for following those steps.

Darkninja81
12-10-2011, 12:17 PM
Thank you for your PM but I can most definitely tell you that I do not have aimbots in my system for any game. I have been playing many games online with different security tools, including VAC, and have never been banned. I don't know what PB is calling an aimbot. I don't care to post this here cause this crap just isn't true.