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View Full Version : Failed to contact key server error


Mist69
12-13-2011, 06:03 PM
Title, any help would be great thanks.

sjberlyant
12-13-2011, 06:08 PM
I am having the same problem

sjberlyant
12-13-2011, 06:09 PM
If I find anything out I will post it here

chronox12
12-13-2011, 06:23 PM
Same problem here.

Silphatos
12-13-2011, 06:38 PM
It must be the EA servers, they were down a few hours ago.

Devavres
12-13-2011, 06:56 PM
It must be the EA servers, they were down a few hours ago.

EA's fault? Jeepers, who'd have seen that coming? -.-

SharpShot.gif
12-13-2011, 06:58 PM
Guys it seems steam has run out of keys for the game. All we can do is wait till they get more.

https://support.steampowered.com/kb_article.php?ref=2204-OPGC-4862

I took me 5 mins to find that using google

If you got the game from the humble indie bundle just download the game from there.

airborne_1944
12-13-2011, 07:09 PM
me too. having this issue.

Mist69
12-13-2011, 08:03 PM
Thanks for the update

halowars101
12-13-2011, 08:42 PM
same problem with me!! please help

Mist69
12-13-2011, 09:02 PM
the waiting game begins

TheAnarCHris
12-13-2011, 09:10 PM
Chiming in to say I'm having the same problem as well :/ Also having C+++ errors w/ Super Meat Boy

Kaedex
12-13-2011, 09:11 PM
no wonder, the humble bundle is selling like popcorn :)

oh well I can wait, time for some dota2 or bf3 btk :D

Andrew:D
12-13-2011, 09:12 PM
Same:confused:

momar
12-13-2011, 09:24 PM
Just for the record, me too.

Ceron
12-13-2011, 10:04 PM
Same problem. I don't understand how Steam can run out of keys for a game. Do developers seriously provide a list of keys to Steam and not a keygen? Ridiculous.

DarkenX
12-13-2011, 10:11 PM
x=x Same problem. Was hoping to try out all my bundle games before sleeping. x-x

Mist69
12-13-2011, 10:15 PM
they sold 165600 copies so far, i don't think they were planing on so many

DarkenX
12-13-2011, 10:36 PM
they sold 165600 copies so far, i don't think they were planing on so many

HiB usually sells way over 500k. No way they didn't have any clue of how popular this would be.

Andrew:D
12-13-2011, 11:01 PM
I think EA IS NOT going to give extra keys for valve,coz they have shank on origin:(

Totalitator
12-13-2011, 11:04 PM
Same here, they must have run out of keys.

Silphatos
12-13-2011, 11:36 PM
BTW Shank key can be activated on Origin as well.

DarkenX
12-13-2011, 11:38 PM
Yes well, some of us don't use Origin and since EA already has bothered to keep the game on Steam Store, its their duty to give us keys for the damn game.

lozneo
12-14-2011, 01:24 AM
Well, this is highly embarrassing for EA. If they honestly ran out of keys that's poor planning. I don't care if you don't know how popular it'll be, people pay money for games and they expect them to work, right?

And that's great that it also works on Origin, but I prefer to keep all my games with one online distributor. At least with Steam it's the devil I know, rather than the devil I don't.

I hope EA does something about this. Shank looks super awesome.

Atrac
12-14-2011, 01:29 AM
Same problem here.
:[
Really sad.
Was so excited when I bought the HIB. Not so much anymore. Hopefully they fix this. And soon.

halowars101
12-14-2011, 02:30 AM
hey guys any updates yet?? and also how would i activate it on origin??

Silphatos
12-14-2011, 02:45 AM
Yes well, some of us don't use Origin and since EA already has bothered to keep the game on Steam Store, its their duty to give us keys for the damn game.

You can't activate it on Origin without the key anyway. :D

Sapax
12-14-2011, 03:04 AM
This is really pathetic, never in my life heard of such a horrible screw up from the developers side.

Pasky
12-14-2011, 03:57 AM
5:56AM CST

Still says can't connect.

Fail...:(

strikerbolt
12-14-2011, 04:00 AM
well, that's kinda a killjoy. and another shot fired in the EA vs Valve battle.

Oh well, ill just play all those other games i got with the HiB.

Pasky
12-14-2011, 04:08 AM
Bit runner....it's so much fun.

Andrew:D
12-14-2011, 04:22 AM
..........

TheUnreal
12-14-2011, 04:44 AM
You would've thought they'd anticipate a few purchases and in preparation generate more keys, you know from being in the most widely known gaming bundle available that generally sells past the 1m mark.

Mist69
12-14-2011, 04:56 AM
it's ea no one knows what their thinking lol

edit:
anyone got it to work yet?

JasperCZE
12-14-2011, 05:04 AM
Same problem here...

ZeppMan217
12-14-2011, 05:20 AM
Same -\

Silphatos
12-14-2011, 05:43 AM
It will eventually be added, just wait for a while. The same thing happened to me a few times when I bought games in massive sales but Steam added more keys after 2-3 days.

dEEkAy
12-14-2011, 06:29 AM
same problem here

Fakez
12-14-2011, 07:07 AM
Same here, I wanna play it!! D:

boerenlater
12-14-2011, 07:14 AM
:( the same

Furu187
12-14-2011, 07:19 AM
The same... :o

ArvinGill
12-14-2011, 07:19 AM
The same here. :( Got it from humble indie bundle

Prejudiced
12-14-2011, 07:21 AM
Oh cmon.. the main game to the bundle isn't working. D;

deus_irae
12-14-2011, 07:34 AM
WTF?!! I'm unable to play here, same stupid problem!!!!

Alienmen1
12-14-2011, 07:48 AM
Same problem here

Need to wait i guess...

I can live with that

Silphatos
12-14-2011, 07:57 AM
Oh cmon.. the main game to the bundle isn't working. D;

I think Shank is sharing that honor with Super Meat Boy. :D

Lauwie
12-14-2011, 08:02 AM
same problem here

dvdmonster
12-14-2011, 08:05 AM
Same problem here.. very annoying.

SarSUA
12-14-2011, 08:07 AM
Same problem. I like EA.

D4t4v4mP
12-14-2011, 08:28 AM
Same problem here.

Sapax
12-14-2011, 09:03 AM
Still no news about this? are they even going to try and fix it?

dvdmonster
12-14-2011, 09:03 AM
Still not fixed. Wtf?

SharpShot.gif
12-14-2011, 09:04 AM
Steam doesn't do support on the forums so anything like this will not be noticed unless the forum team pass it on to them.

Am sure that they are aware the list of keys given have been used up. Its just a matter of time.

To the guys moaning that you cant play the game if you bought on the Humble Bundle Sale. You can play you just need to download it from the Humble Bundle page.

kanorain
12-14-2011, 09:09 AM
Second full day without a Key still here. I paid 20$ for my bundle, shouldn't I deserve a key?


If this were BioWare I'd be playing.

milath
12-14-2011, 09:26 AM
Same here as well.

I tweeted @humble about this on Twitter. Those of you that use that service might want to do the same seeing as how the Humble Bundle guys are usually on top of problems pretty fast.

They might not be able to do anything about this particular problem of course, but maybe they can get the information to the Steam/EA people quicker than we on the forums can.

Astrartea
12-14-2011, 09:30 AM
To the guys moaning that you cant play the game if you bought on the Humble Bundle Sale. You can play you just need to download it from the Humble Bundle page.

So how can I do this if I was gifted a bundle serial?

Telsiph
12-14-2011, 09:39 AM
Having the same problem as well, it's the only game I can't play.

SharpShot.gif
12-14-2011, 09:45 AM
Am not sure about gifted but it should work the same.

You should have got a link in an email to a list of games and above them is the steam key and more. Find the game in the list (should be the very top one) and click download on the right hand side.

I hope this works because it really does suck that steam doesn't have the keys.

If you didn't get the link and just the steam key am sorry but it seems you have to wait.

nubblecakes
12-14-2011, 09:52 AM
Wait, if Shank is an EA game then...doesn't that make it NOT an Indie game? Or is the term "Indie" looser than I imagine?

But anyway, good to know it's not just me having this issue. EA better not force us to use Origin JUST to play this game.

Astrartea
12-14-2011, 09:56 AM
Wait, if Shank is an EA game then...doesn't that make it NOT an Indie game? Or is the term "Indie" looser than I imagine?

But anyway, good to know it's not just me having this issue. EA better not force us to use Origin JUST to play this game.
EA is the publisher, not the developer.

raide
12-14-2011, 10:50 AM
Anyone heard of an eta on the new keys? really wanna play this game but was gifted it :p

D4t4v4mP
12-14-2011, 11:02 AM
Anyone heard of an eta on the new keys?

Yeah :p (http://www.youtube.com/watch?v=s88r_q7oufE&ob=av2e)

milath
12-14-2011, 11:34 AM
Jeffrey Rosen (@humble on Twitter) said this about an hour ago.

@humble Jeffrey Rosen (https://twitter.com/#!/humble)
There is an issue where the Steam version of Shank doesn't work since all of the auth keys have been used - Steam has been contacted

So hopefully we'll be able to play soon...

Alienmen1
12-14-2011, 01:08 PM
Problem solved

Go play already :p

HighFlyer15
12-14-2011, 01:41 PM
Problem solved

Go play already :p
Nope, problem's still going strong..

nibblemonkey
12-14-2011, 02:13 PM
Just wondering, what is the CD Key actually for? I started the game and it hasn't asked me for it.

Fakez
12-14-2011, 02:27 PM
Just wondering, what is the CD Key actually for? I started the game and it hasn't asked me for it.

Here I can't even start the game, because of the error "Failed to contact key server"

Maybe they have already fixed the problem? I'm going to try when steam is back :D

halowars101
12-14-2011, 03:11 PM
Game works for me now!!!

Fakez
12-14-2011, 03:38 PM
Yeah it's working now =D

H4wkeye998
12-14-2011, 05:49 PM
I can start and play the game now, but still can't get the key. It is just stuck at Requesting key.

Atrac
12-14-2011, 06:27 PM
It's now working :D

Mist69
12-14-2011, 10:29 PM
Just started working for me

Anthony_NL
12-15-2011, 08:32 AM
It keeps asking : Requesting Key :S.

D4t4v4mP
12-15-2011, 09:18 AM
It keeps asking : Requesting Key :S.

It does the same thing for me too (i can't get a CD key), but i can actually launch and play the game.

So, they may have disabled the CD key authentication system somehow.
I fail to see why one was needed in the first place, this game has some steamworks features enabled + there is no online multiplayer of any kind.

jon89
12-15-2011, 10:23 AM
I've just gotten my Key. Just give it some time, it'll show. :)

deagle_King
08-20-2012, 08:46 PM
It does the same thing for me too (i can't get a CD key), but i can actually launch and play the game.
Yep, same thing here. I've contacted support and got this reply: "After further investigation, this game does not require a CD Key. Please try to play this title to see if the issue is resolved."
So I guess we don't get one, in which case they should remove "View game CD key" option from the right click menu.


EDIT
Got another reply: "This title used to require a CD Key but that has since been removed. We are working on removing the "View CD Key" option from these titles.

If you have any further questions, please let us know - we will be happy to assist you."
I guess that settles it.

FulValBot (ITA)
09-30-2012, 09:42 AM
i want to redeem my cd-key to origin, but i see "requesting key" error...

edit: arghhh so this cd-key was removed?...