BBQsauce1
12-19-2011, 05:25 PM
Just a fair warning.. I bought this game when it initially came out and I loved it.. well I recently went back to it, but the game would not install properly because the game had been sold to another company (or publisher.. whatever the heck they are).. well when I called them to get my game working, they accused me of stealing the game and would only offer to send me a key for a $ transaction (for the key).. The customer service of this company is atrocious.. the guy--strait faced, said I was a thief, and the $ is merely a counter to piracy..
As I had originally registered this product, they were able to ascertain I was the original owner, but still refused to assign new key.. After I hung up, I send a nasty email to their CS and ended up getting a key for free and an apology..
I went through several hours of back and forth with this company only to log into a crappy game.. There is a very small player population.
TL;DR---Game population is low and the customer service sucks.
As I had originally registered this product, they were able to ascertain I was the original owner, but still refused to assign new key.. After I hung up, I send a nasty email to their CS and ended up getting a key for free and an apology..
I went through several hours of back and forth with this company only to log into a crappy game.. There is a very small player population.
TL;DR---Game population is low and the customer service sucks.