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STUART
01-30-2012, 03:24 AM
Any attempt to sign into my account results in an "Incorrect login." message (this is on Android 4.0.2 on my Galaxy Nexus). I have checked and made sure that my username and password are correct, and that the same strings work on the desktop client and the website.

My password is 32 characters long: this may have something to do with it.

Soulo
01-30-2012, 11:38 AM
I just replied to the original thread on this that I posted to. I was getting the same error and did the password reset like you did to no avail. But then a few hours after posting on the forums about it.. it started working. So either they are seeing us on the forums and manually fixing it or they have already fixed the bug.

TlrProdigy
02-06-2012, 07:37 AM
same problem for me on android 4.0.2

greengordon
02-11-2012, 09:25 AM
Same problem here...

MilesTEG1
03-05-2012, 11:55 PM
Same problem here.
29 Char long for my password.
I can't login because of an error :
"Nom d'utilisateur ou mot de passe incorrect"

It annoying...

Mercury2Pluto
03-06-2012, 02:24 AM
Same problem for me on a SGS2 Android handset. 20 character password. Oh Dear

My theory is they have Glados manning the check-in desk:

[types in correct credentials]

Incorrect Login. Please prove you are human by typing the above.

[types in CAPTCHA]

Error Verifying Humanity

[trys again]

You are not human

[trys again]

I hate you, you know

[trys again]

How could you be so cruel?

etc etc etc

[wonders whether steam was such a good idea after all]

MilesTEG1
03-06-2012, 02:26 AM
Same problem for me on a SGS2 Android handset. 20 character password. Oh Dear

My theory is they have Glados manning the check-in desk:

[types in correct credentials]

Incorrect Login. Please prove you are human by typing the above.

[types in CAPTCHA]

Error Verifying Humanity

[trys again]

You are not human

[trys again]

I hate you, you know

[trys again]

How could you be so cruel?

etc etc etc

[wonders whether steam was such a good idea after all]
Haha excellent :D

My Phone is also a Smasung Galaxy S II.

Mangr0v3
03-06-2012, 02:44 AM
You wouldn't happen to have an ampersand (&) in your password, would you?

simulated-AI
03-06-2012, 08:49 AM
Same problem here...

MilesTEG1
03-06-2012, 09:29 AM
You wouldn't happen to have an ampersand (&) in your password, would you?

Yes I've got an & in my passoword, and some other same type characters...

Mangr0v3
03-07-2012, 03:19 AM
Yes I've got an & in my passoword, and some other same type characters...

If you change your password to remove the &, does the issue go away? I wonder if Valve didn't escape characters properly.

MilesTEG1
07-14-2012, 12:49 AM
If you change your password to remove the &, does the issue go away? I wonder if Valve didn't escape characters properly.

Hi,
for those who have the error, maybe you have a in your password. It was for me the problem... Without it, it works ! With the &, no problems !

Bye
Miles

Xealot42
07-16-2012, 01:49 PM
I was getting this earlier today. I changed my password to include no special characters (previous password used @ and *) and it seems to work now.