Feb 8 update caused the game to crash my video card driver ... xp compat. mode fixes

[jujohnso]

Hi all,

Just thought I would share my experiences. I have a win 7 64 machine with a ATI Radeon 5770. I bought the game on 2-8-12 and it ran fine for almost 2 hours. Late on 2-8-12 an update was released, and when I tried to play the game with the new update, the game would start fine, but the video card driver would crash after a couple minutes. Latest official Catalyst 12.1) I decided to set the game .exe to run in compatibility mode for Windows XP SP3 and was again able to play without it crashing.

Thanks for a great game. It's like playing a living, interactive finger painting or something. It's fun to watch the plants grow!

jujohnso

[Troa11]

I seem to be having a similar issue. My game hangs about 2-3 minutes into play. Switching to compatibility mode had no effect for me though.

Win 7 Home Premium 64-bit
i5-2450M 2.50Ghz
8GB 1600mhz ram
Radeon HD 7690M 1GB

On the plus side, that's my work machine and it runs fine at home, so maybe that's for the best?

[DylanCuthbert]

Sorry to hear that, we'll look into it immediately!

[Troa11]

Not sure if this helps but here's the windows report:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:

Problem Event Name: AppHangB1
Application Name: eden.exe
Application Version: 0.0.0.0
Application Timestamp: 4f330d2b
Hang Signature: 3440
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 3440b21d1155a09ad5872da9b4ba1a72
Additional Hang Signature 2: 3d7a
Additional Hang Signature 3: 3d7aae8db0e2831c19a7db58194a7ab0
Additional Hang Signature 4: 3440
Additional Hang Signature 5: 3440b21d1155a09ad5872da9b4ba1a72
Additional Hang Signature 6: 3d7a
Additional Hang Signature 7: 3d7aae8db0e2831c19a7db58194a7ab0

[jujohnso]

Thanks for the Valentine's Day update. I can once again run the game fine without using a compatibility mode setting. Hopefully this patch will help others as well.

[DylanCuthbert]

Happy Valentine! :cool:

[Troa11]

Appreciate the update, and love the fact that you're supporting the game like this. Unfortunately whatever's happening to me wasn't fixed here, as I still locked up about a full minute into the game. Says my display driver stopped responding this time. I can't remember if it said that before, but the symptoms were the same. Video freezes, music continues for a bit, then a "program not responding" window.

Again, not such an issue for me as I have another system it runs fine on, but figured you'd want to know. If I can provide any other helpful details let me know.

EDIT: Tried it again later today and made it through a whole section and gathered a spectra without a crash, far longer than ever before. Didn't have time to keep testing but it seems working now.