Things Remedy is looking at fixing [Archive]

MarkusRMD

02-18-2012, 07:18 AM

Hey all,

Wanted to write a quick summary post here as we just don't have the time to respond to every post or thread here... otherwise we won't have time to actually look at fixing the problems :)

This is a non-exhaustive list of things we are looking at, and I can't promise that we can find a fix to all of these. But we hope to support Alan Wake PC the best we can.

* NVIDIA & Tree Flicker. We as well as NVIDIA are looking into this. Turning VSync On or using D3DOverrider as described in a thread here may alleviate the problem.

* Alt-tab crashes some folks have been seeing.

* Launch issues some folks have been having.

* Game not advancing / tasks not changing. Most people have reported this in the first Nightmare chapter when you enter the house. (You can try just walking inside, avoid pressing esc, space or enter - there seems to be a bug in video skip logic we are going to fix).

* Controller vibration not working (there is apparently a workaround that works for some - using keyboard to enable the vibration... odd, but if it works for now...)

* Mouse "acceleration" - there is no acceleration and feel this is how Alan Wake should feel like, but we can relate that some people want 1:1 directness in their controls, and aim to provide a mode/fix for those folks.

* Remembering camera side preference after cutscenes

* SLI - we'd love for NVIDIA users to get SLI as well. We know about what needs to be done but it's a bit larger task.

Longer term we will hope to look at things like improving Stereo3D, grass draw distance and offering Latam Spanish localization.

Thanks for the great support we've received and apologies for those who have had problems with the game!

There's a "patch roadmap" on our forums now:
http://forum.alanwake.com/showthread.php?t=7978

Twiztid

02-18-2012, 08:07 AM

Good to hear.

Is Remedy looking at fixing 3d vision too ? Or is it Nvidia's job ?
After all the game was advertised as supporting 3d vision, yet the shadows are all kinds of wrong, which sucks, considering it's Alan Wake and the story is all about light and shadows...

Shalashaskax

02-18-2012, 08:15 AM

latin spanish would be great! i'm playing the game in english subtitled right now :D

I love the game BTW, thank you remedy! I love games that take their time to build atmosphere

PurSpyk!!

02-18-2012, 09:38 AM

Sli support is a big issue for me, would like to purchase the game now, but I will wait for working Sli, strange that it was not supported out of the "box"

Dave3d

02-18-2012, 09:44 AM

Thanks.
Will be purchasing as soon as the mouse fix is in.

Bite

02-18-2012, 10:08 AM

It would be great if you guys could add the Latin Spanish voices, even as an "in-game" option or something, either way, thanks for delivering such an awesome game. :)

Coffeephile2

02-18-2012, 10:22 AM

Can you make fonts more "sharp". They looks blured as if all was in 640x480

I mean main menu.

MushRush66

02-18-2012, 10:28 AM

THANK YOU!!...

I now have a huge "man crush" on all of you... There, I have said it...

I'm just starting chapter 4 and I am NOT exagerating when I say that this is one of THE greatest games I have ever played - easily a 9.5 out of 10... To be completely honest, I did struggle a bit with the combat at first, but this is part of it's greatness - you really MUST use the mechanics (flares, flashbangs etc.) if you want to survive for very long - even on the easiest setting (which I am unashamed to be playing at - I'll leave the harder difficulties for the young bucks and doe's out there - and for my second and third playthroughs)...

The graphics are amazing and very smooth on my puny specs -

Vista 64bit
Core2Quad Q9400 2.66ghz
4 gigs ram
HD 5570 1 gig DDR3 (Very pleased with this little workhorse)
23" LED/LCD 1080p monitor

(My resolution of course is only set at 1366x768 and AA at 2x - but everything else is maxed out - fps averaging 30 + , even during complex events and combat)...

To finish up - my only question for you is this...

Did you happen to send Stephen King (or David Lynch) a copy of the game??... I'm serious, even if they don't game whatsoever, I think they would just be absolutely giddy with Alan Wake... I would even gift them a free copy (as silly as it sounds) - I would consider it an honor...

Thanks again Remedy... I got the better end of the bargain...

("Mullet Time" - he, he,he, seriously - you guy's are killing me... No really, I am being quite honest, I have died multiple times already)... ;)

Synaxis

02-18-2012, 10:32 AM

What I'm curious about: would you be able to add multiple save games?
I'd love to be able to simultaneously play the DLCs and the main story, as I've already been through it on the Xbox 360.

Fatonium

02-18-2012, 11:36 AM

* Remembering camera side preference after cutscenes

Thanks!

wazups 2x

02-18-2012, 11:43 AM

Good stuff!

I know you say Alan Wake doesn't have mouse accel but I have video proof that shows otherwise. I really am hoping that the next patch does add 1:1 mouse control.

Video proof of mouse acceleration.

Without flashlight (http://www.youtube.com/watch?v=ueXtPefHa94&feature=youtu.be)

With flashlight (http://www.youtube.com/watch?v=aYrTU0sT62Y&list=UUO0su6fD8K6cWPY1-gpDX2Q&index=1&feature=plcp) (Sorry was listening to music and forgot fraps records it. It also cuts off early at the end. :p)

ICantShoot

02-18-2012, 12:53 PM

If you are looking to fix errors within the levels, this is near Episode 3, when you go at the lookout tower (somewhere there at the path), after exiting the mines. http://cloud.steampowered.com/ugc/506890852466364664/F6053042153A038062F58FC37C2FFE9C778D6E33/

SirNicolai

02-18-2012, 03:51 PM

Can I please request that you add support for Mouse buttons 3 and 4.
I need to use my thumb button for sprint, thats what its there for :)

feda

02-18-2012, 04:53 PM

AW definitely does have mouse acceleration, it's easy to tell if you've experienced it in other games.

RoadSign7

02-18-2012, 07:07 PM

I didn't get the workaround for the vibration on the 360 controller. How's it?

anonymous321

02-18-2012, 10:27 PM

There is also a weird problem only when using the 360 contoller. If you pan the view, when the game tries to refocus the camera on your character it sort of "pops" or "lurches" into position at the last minute, causing the movement to feel unsmooth. It's subtle, but annoying.

You can see this if you just pan the view while your charater is standing still, but it happens when you're moving and using the view to steer as well. This doesn't happen with the mouse and keyboard, only the 360 controller. I'm not sure if the Xbox version had this problem or if it's a result of the game being optimized for mouse and keyboard. Either way, it would be nice if it got fixed!

Arioch888

02-19-2012, 12:58 AM

Congratulations Remedy for misleading people that were looking to play this game in 3D. If you knew it had issues or you were simply clueless to what working 3D looks like, you should have left that out of your game's features on the Steam page for this game. My request from Steam for a refund resulted in me getting the cookie cutter response to request support from the developer, so here I am.

My gaming budget has constraints so I look for things that make me decide if I want one game over another. Having 3D support was the feature that made me decide to buy this game instead of something else.

Tot@L

02-19-2012, 02:55 AM

I have problem with grass. Please fix. http://cloud.steampowered.com/ugc/524905304678404448/5AD5B1914F1F6903F28E3C3724EC4609AD11372B/
OC: Win7
Processor: AMD Athlon(tm) X2 Dual Core
Memory: 2 GB RAM
Graphics: NVIDIA GeForce 9500 GT (512 MB)

Fasty

02-19-2012, 04:58 AM

Ditto Arioch888, exactly the same situation. Bought this game for the 3D and am now asking for a refund due to blatant false advertising.

Dethstar

02-19-2012, 06:35 AM

I did not experience any graphical issues at all.

Very happy that the field of view seems to be a lot better than most console cross over games as that is one of the reasons I dont touch console games in general.

I was enjoying the game immensely.

Unfortunately I got to Espisode 6 and the save broke. Now nothing happenes triggering events which I need to progress. I am stuck with a game I cannot finish.

I dont even know if its worth playing it through again because I cant be sure the same thing wont happen.

I checked walkthroughs concerning what should happen on the journey to cauldron lake in epsidoe 6. It isnt happening, no enemies at all along the road and fieds and no script starts which is supposedly meant to happen on the bridge.

Bit of a disasterous end to a game that kept me engrossed all weekend.

djshauny1

02-19-2012, 09:07 AM

Some people need to chill out.

ICantShoot

02-19-2012, 11:05 AM

Raimo

02-19-2012, 11:42 AM

Please do look at providing an alternative to the mouse+keyboard steering scheme as well, atm the off-center thing makes me feel like I have to keep turning constantly... And the mouse lag/"floaty" issue is very important.

in.meinem.turm.

02-19-2012, 12:31 PM

* Launch issues some folks have been having.

Thank god.
I hope that's the "File IO failure: createDirectoryFailed, error code 5"-error I am experiencing.

bobsbarricades

02-19-2012, 01:04 PM

just wanted to chime in for system specs as I belieive I had launch issues? Froze first time launched. ran ok until first load screen and froze again. something downloaded today and all seems well.

gigabyte 5750
ga-z68p-ds3
8gig corsair vengence
i3 2100
win 7 pro 64bit
IRST w/ 30 gig mydigital "bulletproof" mSATA

HotSh0t_

02-19-2012, 11:36 PM

* NVIDIA & Tree Flicker.

Does this include performance? These stats here are ridiculous:

http://forums.nvidia.com/index.php?showtopic=223190

GTX 570 pushing 40 average?

Bobafett2k6

02-20-2012, 12:43 AM

* Remembering camera side preference after cutscenes

This is one of two issues I have.

It seems that using the command -noblur works up until a cutscene, then afterwards it is back. Resulting in having to exit the game and restart in order to get rid of the motion blur again. I'll be honest, I can't say if I've noticed this happening after EVERY cutscene but it has happened on several occasions.

Neither of these are gamebreaking but can become quite irritating at times. Fair play to the Remedy guys for actually coming here and listening to feedback with the intention of supporting their title.

vashts1985

02-20-2012, 03:24 AM

* SLI - we'd love for NVIDIA users to get SLI as well. We know about what needs to be done but it's a bit larger task.

and id love for you to make it happen :D

LordJuanlo

02-20-2012, 04:35 AM

As you can see in this thread (http://www.rage3d.com/board/showthread.php?t=33987015), CrossFireX mode is crashing on 79xx cards (it appears to be working fine with previous Radeon series). Not sure if the problem can be fixed by Remedy or AMD, but anyway you could take a look at that thread and grab the BSOD minidumps files generated. This happens when using the 12.1 CAP3 profiles, optimized for Alan Wake.

Another problem (this one minor): the game won't let us choose a bezel compensated resolution in EyeFinity. I have my desktop set at 5760x1080 (3x1920x1080), and have created a bezel compensated resolution of 6048x1080. I can choose 6048x1080 in every game that supports EyeFinity, except Alan Wake, the maximum is 5760x1080,

MarkusRMD

02-20-2012, 05:13 AM

@LordJuanlo we're looking at the 7900 CF issue.

For the eyefinity bezel, have you tested specifying that resolution from command line? (-w6048 -h1080)

sikboy1029

02-20-2012, 06:16 AM

Don't forget the arrow key and enter key mapping issues :)

mlny

02-20-2012, 06:54 AM

great to hear! :) looking forward to the flicker-and mouse-fixes. :) - m

LordJuanlo

02-20-2012, 08:04 AM

@LordJuanlo we're looking at the 7900 CF issue.

For the eyefinity bezel, have you tested specifying that resolution from command line? (-w6048 -h1080)

Thank you very much!!! Can't wait. I will try to use that launch command as soon as I get home.

babyfell

02-20-2012, 11:49 AM

Dave3d

02-20-2012, 12:24 PM

Don't forget the arrow key and enter key mapping issues :)

Yes, all numpad keys should be seperatly bindable from their counterpart keys (ie: End and NumPad 1 should be able to be bound to seperate actions, as should Enter/Insert/Delete/etc).

Hendrich

02-20-2012, 01:38 PM

please remedy also a performance patch? :(
because with my gefore 9800gtx+ and 2gb ram and amd x2 6000+ it runs so bad.
i can play all other games on highest with my pc. :(
also a way to turn anti aliasing off? because i can turn it down only to 2 but not off. :/

This. I think this is something that needs to be addressed with other complaints like mouse-smoothing.

My PC may be old by today's standards, but Alan Wake seems to really kill it despite other games running just fine like MW3, Skyrim, Amalur, Darkness 2, etc.

Its not like its even an issue for low-end PCs, there have been reports of users with beefy rigs that seem to have performance issues. Light-sources seems to be the culprit, seeing how my framerate shoots to around 45+ at 1600x900 and then dips to around 15 when I'm near lights.

This is kind of a problem when there isn't many options to disable the 2x AA, or turn off the shadows or turn down the fidelity of the lights in any meaningful way. It also becomes an issue when light is a resource you need in order to play the game properly.

Just my two-cents. :)

EduardoSVK

02-20-2012, 03:17 PM

Yeah, I'm signing under performance patch too.

Running the game under i5 2500K, 4 gb ram and HD5850 (12.2 drivers) with only 25-40 FPS (25 for exteriors, 40 in few interiors) with maxed settings? Games like Crysis 1 or Metro 2033 runs much better, which is really weird.

And also please add "motion blur - on/off" into advanced options menu.

But enough with whining - the game is top notch even with those few "minor" issues. Bought it on steam and planning to buy even the retail version when it comes out so I can support you as much as I can for this masterpiece you brought to PC.

myca

02-20-2012, 06:49 PM

I'm looking forward to a patch that will fix the tree flickering, and hopefully the general performance.

I have a Q6700 quad core running stable at 3 Ghz, 8 Gig of RAM, a GTX 580 (latest drivers), all running on Win 7 64 bit. Running the game at 1080p all on highest settings (except AA and AF, 2x and 4x respectively, and draw distance and LOD at about 3/4) the frame rate dips to as low as 20 at times. TBH that seems a little low for what is quite a beefy rig, granted the game is technically demanding, and quite pretty-shiny-shiny, but I would expect to get a solid 60FPS as I can't think of a game I have that really cripples my system yet.

All in all a good conversion, I enjoyed it on the 360, so even being aware of the minor performance issues I still got it day one just to support you guys, as it's nice seeing some care going into a PC port. I may just hold off on playing it fully till a patch comes out, even though it is perfectly playable as it is, I just want a fresh play-through to be as good as possible.

Good job on getting it to PC gamers (better late than never), congrats on re-couping your costs so soon, and here's hoping other devs/publishers see that if they put in the work for the PC versions of multi-platform games it will pay off.

Hi2u! Tw1TcH

02-20-2012, 07:08 PM

* Mouse "acceleration" - there is no acceleration and feel this is how Alan Wake should feel like, but we can relate that some people want 1:1 directness in their controls, and aim to provide a mode/fix for those folks.

Thanks, will buy the game whens you give the option to fully remove the buffer and give 1:1 directness.

Austin007

02-20-2012, 09:49 PM

What do you guys think about removing the "auto camera snap to behind vehicle view" when driving? I think I'd like it removed if possible.

Freyar

02-20-2012, 09:55 PM

Vehicle cameras are too sensitive even on the 360 controller as well.

zek16

02-20-2012, 10:14 PM

How long until this patch comes out? I would really like to just play the game past the first five minutes. Walking through the entire thing to avoid cutscenes not showing up doesn't seem like an ideal solution.

Strummer101

02-20-2012, 10:44 PM

And also please add "motion blur - on/off" into advanced options menu.<<

This.

Freyar

02-20-2012, 10:52 PM

And also please add "motion blur - on/off" into advanced options menu.<<

This.

In the meantime use -noblur in the launch options.

Strummer101

02-20-2012, 10:53 PM

Hey now. Right on. thanks!

EduardoSVK

02-21-2012, 12:10 AM

In the meantime use -noblur in the launch options.

It's useless. Motion blur will automatically turn back on after every single cutscene.

Undead_Sheep

02-21-2012, 05:53 AM

Yay, definitely buying this now with a mouse accel. fix in the works.

Stoib

02-21-2012, 02:29 PM

A few minor things that aren't game breaking but would be welcomed personally:

Have a third camera view when cycling with Tab - directly behind Alan (http://steamcommunity.com/id/Stoibs/screenshot/504639378762545845?tab=public). Max Payne Style. (Having extreme left/right over the shoulder when aiming/focusing beam like the current system would be fine I guess)

Having actual values on the Fov slider rather then a generic bar.

Freyar

02-21-2012, 02:54 PM

Having actual values on the Fov slider rather then a generic bar.

That one is a bit hard since the field of view isn't as simple as 80 to 110 degrees. It's a multiplier to the base, which basically is how they make sure that all the field of views during various actions aren't too out of sync. Remember how sprinting with Borderlands would reset the FoV in there?

Hendrich

02-21-2012, 06:07 PM

Freyar

02-22-2012, 02:25 AM

Agreed, find myself pressing TAB alot.

I'm doing the same, but the wider angle for the camera is actually kind of nice.

DJVorac

02-22-2012, 08:09 AM

Have a third camera view when cycling with Tab - . Max Payne Style.

Considering my eyes are now hurting after 5 minutes of play, this would be nice to have. I keep running into fences, trees. After 12 years of gaming with forward being straight ahead, my eyes are trying to compensate for the angle. Oh, well, I'll pop some more advil, drink a 12 pack and try again.

And support for mouse: 4,5,wheel,6,7,8 (I have the mx518, with LMB,RMB, MMB there are a total of 8 buttons plus the wheel. This only supports L,R,and middle button.)

*edit: I cant math today... and I guess wheel support is built in :) Liking these guys more and more. Now if I could quit turning my head trying to make it go straight.