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revolving door
03-27-2012, 05:54 PM
I'm currently trying to download the game but for some reason its not adding to my download list on Steam. It says its currently downloading one item but the progress bar isn't moving for some reason. I just tried downloading a smaller game and it worked fine. Also tried re-starting Steam to no avail. Is anyone else getting this? Is this something on my end? Thanks in advance for any replies.

sgtwaffles
03-27-2012, 06:02 PM
Yeah, they'll probably have it fixed soonish. Just wait it out is all I can say ;P

DGMan54
03-27-2012, 06:42 PM
Same here. Steam downloaded AOEO, but it didn't show up on the downloads tab and it does not show up in my games library. I can launch it by manually running the exe though.

M4nkoRid3r
03-27-2012, 06:45 PM
Yep, same. Will wait it out :)

Spathy
03-27-2012, 06:49 PM
same issue here.

speckops
03-27-2012, 06:53 PM
Hmmm I finished downloading and i can find the game at program files/steam/steamapps/common/age of empires online, however, it won't show in steam library. I hope they fix this soon.

mullernr
03-27-2012, 08:21 PM
I'm looking into this issue, but I can't reproduce it here. If anyone is seeing this issue, would you pm me your steam user name and the country you're downloading from?

revolving door
03-27-2012, 08:28 PM
I'm looking into this issue, but I can't reproduce it here. If anyone is seeing this issue, would you pm me your steam user name and the country you're downloading from?

It appears to have downloaded as the game is in my Steam common folder. Its just not appearing in my games list in Steam proper as someone has stated above. I tried restarting Steam but that doesn't seem to help. Thank you for looking into this issue. :)

mullernr
03-27-2012, 08:41 PM
Hi folks, I found that the game was misconfigured in the following countries. If you're in one of these countries, it will be fixed in about 15 min. If not, please restart your Steam client. If it's still not working, please pm me with your account name and country.

revolving door
03-27-2012, 08:48 PM
Hi folks, I found that the game was misconfigured in the following countries. If you're in one of these countries, it will be fixed in about 15 min. If not, please restart your Steam client. If it's still not working, please pm me with your account name and country.

Ah, there we go. Just re-started Steam and the game appears in my games list. Thanks again for your quick response and fix of this issue. :)

Spalatum
03-28-2012, 01:27 AM
Still not showing up in my download or library list. However the download indicator is visible on the bottom and the files are present in the steam folder.

I'm in a GFWL unsupported country (Slovenia) however I was able to install the game by changing steam region (?cc=us).

I can play my other GFWL games without trouble. Valve please look into it :)

Alienware Gamer
03-28-2012, 03:43 AM
Hi folks, I found that the game was misconfigured in the following countries. If you're in one of these countries, it will be fixed in about 15 min. If not, please restart your Steam client. If it's still not working, please pm me with your account name and country. Sent you a PM as I just bought & live in the UK but its not appearing in my library at all after multiple Steam restarts.

Thanks

Gentlemen?
03-28-2012, 03:53 AM
Still not showing up in my download or library list. However the download indicator is visible on the bottom and the files are present in the steam folder.

I'm in a GFWL unsupported country (Slovenia) however I was able to install the game by changing steam region (?cc=us).

I can play my other GFWL games without trouble. Valve please look into it :)

What's Valve going to do? You need to get in touch with GFWL. Don't bring Valve into this.

nemesis5858
03-28-2012, 04:00 AM
What's Valve going to do? You need to get in touch with GFWL. Don't bring Valve into this.

The opposite.. This has nothing to do with GFWL and everything to do with Steam.

PS. The same problem with me. I downloaded the game the progress bar was glitchy, restarted steam a few times and the progress bar was near the end. Then it finished downloading the game but still doesn't appear in my game list.

DiceDuP
03-28-2012, 06:21 AM
Is the game in your steam apps folder? If so, have you tried booting the launcher from there?

demonesss
03-28-2012, 01:31 PM
Just bought the all in wonder bundle but the game doesn't appear in my library. It's also not installed on the computer itself. The buying process was absolutely normal, no troubles there. I can't buy it again because steam has detected that I've already bought that game. But why is there no AoEO in my library :confused:
I'm from Austria btw.

White Castle
03-28-2012, 01:34 PM
Just bought the all in wonder bundle but the game doesn't appear in my library. It's also not installed on the computer itself. The buying process was absolutely normal, no troubles there. I can't buy it again because steam has detected that I've already bought that game. But why is there no AoEO in my library :confused:
I'm from Austria btw.

First, try restarting Steam.

If that doesn't work, try going to the Steam store page (http://store.steampowered.com/app/105430/) and click "Play Game".

AidanVsg
03-30-2012, 12:22 AM
Same problem for me. Only could install it by clicking the direct link (We don't have it in our Steam Store. Also, can't see it in my library and in my downloads.
P.S. I'm from Lithuania.

leezeebub
03-30-2012, 12:45 AM
At demoness
You need to go to AoEO store page and click 'play now', then it will start downloading the game.

The all in wonder bundle doesnt seem to include the actual game for some reason lol.

Den1s
03-30-2012, 08:04 AM
Downloading from Lithuania , same issue

Milkeh
03-30-2012, 11:38 AM
First, try restarting Steam.

If that doesn't work, try going to the Steam store page (http://store.steampowered.com/app/105430/) and click "Play Game".

The second option fixed my issue.

Simply went 'Play game' and it appeared in my games library, right clicked and went DLC and it all appears to be there :)

Kydar
03-30-2012, 04:28 PM
I was gifted the All in wonder bundle, went to the store page clicked "Play" and downloaded the game, but it isn't showing in my library and I can't see the DLC codes either. (i can launch the game directly from the .exe btw but it doesn't show on steam)

Already restarted and tried the solutions above but nothing :(


EDIT: Deleted the game to re download it but I can't install it back, it says the game will be downloaded, steam creates a blank "age of empires online" folder and nothing else happens :S

rulzmaker
04-18-2012, 04:54 PM
Same issue here. Tried anything with no success. I've sent a PM to mullernr and maybe he can fix the problem for me. I also bought the DLCs.

MS Ryz0n
04-19-2012, 11:56 AM
I was gifted the All in wonder bundle, went to the store page clicked "Play" and downloaded the game, but it isn't showing in my library and I can't see the DLC codes either. (i can launch the game directly from the .exe btw but it doesn't show on steam)

Already restarted and tried the solutions above but nothing :(


EDIT: Deleted the game to re download it but I can't install it back, it says the game will be downloaded, steam creates a blank "age of empires online" folder and nothing else happens :S

Just to verify, what region are you both in?

rulzmaker
04-20-2012, 02:20 PM
I am playing from Romania and i've bought the DLCs from the Windows Marketplace site.

rulzmaker
04-26-2012, 02:56 AM
Any news on this?

FutureKat8
04-26-2012, 12:29 PM
The game is only available for LIVE supported countries. http://www.xbox.com/en-US/live/countries
For people in unsupported regions, the game won't show up in the "Downloads" list.

rulzmaker
04-26-2012, 03:48 PM
So, even though i travel all the time to the UK, i have an account on Xbox LIVE from which i bought the AOEO DLCs whitout any problem, i'm not able to play, even though every other free 2 play game works just fine. What's wrong with AOEO?

PLANTROON
04-27-2012, 03:12 PM
same problem! please, solve it. It's the only game doing this (even MS Flight works for me)

FutureKat8
04-29-2012, 10:46 AM
So, even though i travel all the time to the UK, i have an account on Xbox LIVE from which i bought the AOEO DLCs whitout any problem, i'm not able to play, even though every other free 2 play game works just fine. What's wrong with AOEO?

What region is your account set to then?

rulzmaker
04-30-2012, 05:43 PM
My account was created using the UK region, the same one on which i bought the DLCs on.

FutureKat8
05-01-2012, 09:30 AM
Have you tried downloading it directly through LIVE then?
I mean it won't show up in Steam, but if you're gamertag is from a supported region, it should work.

rulzmaker
05-03-2012, 04:15 PM
I have no problem downloading the game from LIVE. Thanks for the tip. Although i use Steam for all my pc games, i find it a bit odd that this game has these issues while others don't. If there is a fix, please do it. Thank you.