View Full Version : Bug in realmyst for iPad

06-21-2012, 03:44 PM
Whilst visiting the Mechanical Age, I found myself unable to access the elevator at times, even though the stairs to the "basement" we're up. As I approached the elevator, I would sink down through the stairs as if they were down. I noticed that when pressing the button to lower or raise the stairs, my point of view would dip down just a little as the stairs were being activated. Perhaps this is some sort of bug with the stair "engine" affecting objects around it? Please fix! Thank you!!!

P.s. it doesn't make a difference if you save and restart were you left off, once the stairs are " broken" it's next to impossible to get by them. Played on my iPad 2 16M upgraded to iOS 5.1

06-22-2012, 04:17 PM
The Steam forum isn't the best place to discuss any Cyan games that have not been released through Steam. ;)

That being said, we do have a work around (http://http://support.cyanworlds.com/kb_article.php?ref=9796-FZXB-7659) for this issue that we'd be happy to help with you with. Additionally, if you run into any other issues, please let us know via support.cyanworlds.com (http://support.cyanworlds.com) or by email to support@cyan.com.

We're working on an update that will include the fix for this. We apologize for this inconvenience.

Thank you,
The Cyan Worlds Support Team