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View Full Version : Who Wants To Be A Video Game Millionaire? Special Edition not working why ???


johcar
07-18-2012, 08:12 AM
Who Wants To Be A Video Game Millionaire? Special Edition not working why ???

verified the integrity of your game cache do not help..

Pl2sku
07-18-2012, 12:32 PM
Same problem.

Blackwolfpt
07-18-2012, 09:12 PM
Same problem, so I assume it's gonna be fixed.

Pl2sku
07-18-2012, 11:59 PM
When I look into my DLC there is a thingy named ValveTestApp206750. I believe this is the DLC?

johcar
07-20-2012, 12:51 PM
Still not working why ??? Remove it from store if nobody can play it !

ZombiekE
07-21-2012, 10:46 AM
The game didn't start but I managed to fix it, give this a try: http://forums.steampowered.com/forums/showpost.php?p=31858994&postcount=9

Eccomancer
07-22-2012, 11:41 AM
There is no video games folder DLC folder in my WWTBAM games directory, even after having downloaded the games files several times. No way to contact STEAM about this either as WWTBAM is not in their list of supported games ... so what, we paid money for a DLC that does not work ???

johcar
07-22-2012, 12:52 PM
I have contact support(18 Jul) but no answer yet.Do not Deep Silver or Valve read this forum ?? Do not sell broken games !

Eccomancer
07-22-2012, 02:20 PM
Johcar - Out of interest, how did you contact them, in other words, which support options did you use, or did you just send tem a mail ... if all of us who bought the DLC which we cannot play get on their case, they will have to do something about it, strength in numbers and all that - what do you think?

**CASANOVA**
07-22-2012, 03:41 PM
Same problem can' t play the video game DLC

johcar
07-22-2012, 05:00 PM
Johcar - Out of interest, how did you contact them, in other words, which support options did you use, or did you just send tem a mail ... if all of us who bought the DLC which we cannot play get on their case, they will have to do something about it, strength in numbers and all that - what do you think?

My message to steam support:

Product -Product Not Listed-


Who Wants To Be A Video Game Millionaire? Special Edition DLC not working.

no video game questions in the game.

Verified the integrity of your game cache did not help.

Eccomancer
07-23-2012, 02:48 AM
Thanks Johcar,

Just fired off an e-mail to STEAM ... lets see how long it takes them to react ...

To anyone who is having problems with this DLC, contact STEAM - if they think it is one or two users, they will not regard this as a priority, if they get bombarded with complaints and requests to fix it, they will know that this is a serious matter - then they have to resolve it fast ...

fnazz
07-23-2012, 04:48 AM
Just bought South Park DLC. Work like a charm.

paolylo
07-23-2012, 07:43 AM
i just created this username on the forums to say that i also have the same problem.

Eccomancer
07-23-2012, 08:08 AM
Paolylo, send a support request to STEAM, do not rely on someone from STEAM reading this post !!!

orico
07-23-2012, 10:54 AM
Just bought it now and same here, not working, and got valve test app in my dlc

Ircza
07-23-2012, 12:11 PM
Just bought it now and same here, not working, and got valve test app in my dlc

I've ended up the same. Its not working and i have ValveTestApp206750.
I wrote a ticket to support.

Supernaut88
07-23-2012, 04:39 PM
Same with me. I sent a support request on the 21st and still haven't heard back.

Pl2sku
07-24-2012, 01:04 AM
This is pretty messed up. Doublesix should make a public apology or something. I bought it pretty much the moment it appeared in the store and still can't play it.

phototime
07-24-2012, 06:26 AM
I to cannot play the new video DLC. I emailed to steam support but they can take weeks to reply if at all. Go to the facebook page for the game and place a complaint there as well. I will not pay out money for a product that is NOT delivered.

johcar
07-24-2012, 08:09 AM
We all want some compensation ! Next DLC for free (if any)or Giftable copy of WWTBAM game.

orico
07-24-2012, 08:17 AM
We all want some compensation ! Next DLC for free (if any)or Giftable copy of WWTBAM game.

next dlc is questions on famous bugs in video games :D

Eccomancer
07-24-2012, 08:21 AM
Hi guys, good news - I posted some less than flattering comments on this on Facebook and someome from WWTBAM replied: "Hi, We’ve just found out that the Video Game pack isn’t working properly, which we can understand is causing understandable frustration – Our sincerest apologies goes out to you all that are experiencing these issues. Rest assured, now we know, we’re working as fast as we can to resolve the situation and will update the content just as soon as we’ve figured out why it’s not working. Thanks for your support and continued patience."

So silence from STEAM but acknowledgement from the developer - here's hoping :)

johcar
07-24-2012, 08:25 AM
Great news !!

Eccomancer
07-24-2012, 08:31 AM
next dlc is questions on famous bugs in video games :D

Remember Dude, each DLC has a stock of just 600 questions - a DLC on bugs in video games will need a 2nd, 3rd, maybe 4th part (lol)

orico
07-24-2012, 10:13 AM
Remember Dude, each DLC has a stock of just 600 questions - a DLC on bugs in video games will need a 2nd, 3rd, maybe 4th part (lol)

haha, very true, well at least we know what the next four or five dlcs are, mix em up with poor drm ideas and could go on forever :D:D

phototime
07-24-2012, 05:04 PM
yes I got the same reply from my facebook complaint to them. Nothing from steam.


:regards Mark

johcar
07-24-2012, 05:57 PM
Who Wants To Be A Video Game Millionaire? Special Edition storepage "Price N/A".Not buyable anymore!

Rogersdead
07-25-2012, 02:07 AM
Who Wants To Be A Video Game Millionaire? Special Edition storepage "Price N/A".Not buyable anymore!

Well at least no one else can spend money on something they can't actually play. And it also means Valve are aware of the situation. I hope it gets all fixed asap, I really want to play this :)

johcar
07-26-2012, 11:28 AM
Message from Steam Support about the DLC ?!?!?!!?

Message by Support Tech Derrick on Thu, 26th Jul 2012 7:42 pm

Hello Johcar,

Thank you for contacting Steam Support.

Technical support for this title is handled by a third party support department - please follow the instructions below to contact the support provider to troubleshoot this issue:

Title: Who Wants To Be A Millionaire? Special Editions
Link: http://support.steampowered.com/kb_article.php?ref=5435-WTBM-5418

For additional assistance, please visit our forums, found here:

http://forums.steampowered.com

JimmyMcNulty
08-04-2012, 10:05 AM
Why contact Steam/blame Valve?

Email the devs, it is on their website (which you will have to google because the link in the store page directs to a facebook page).