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View Full Version : Unable to Create an Account or Login to Existing Account


BurtonJ
02-15-2008, 02:34 PM
Some users are having issues logging in and creating accounts. We are currently working with the developer to address this problem.

We apologize for the inconvenience.

GregW
02-15-2008, 02:35 PM
This also applies to the score board appearing empty and not being able to upload your scores

Dylan Fitterer
02-15-2008, 02:38 PM
Hi--just made some changes to the server and hopefully things like logging in and uploading scores will be a lot better now.

totalcell
02-15-2008, 02:51 PM
It's too bad something like this happens at the release, but it's great you are working hard to fix the problem ;)

san.salvador
02-15-2008, 02:56 PM
Every bug that's fixed within the first 24 hours will be forgiven and forgotten immidiately. ;)
Keep up the good work, audiosurf has massive potential for being Uber-AAA. :)

cuddies
02-15-2008, 03:06 PM
Hmmm, i still cant create an account, nor can I access the audiosurf website....

san.salvador
02-15-2008, 03:14 PM
Hmmm, i still cant create an account, nor can I access the audiosurf website....

I can. :confused:

Test Bear
02-15-2008, 03:49 PM
Still not fixed. This is an incredibly disappointing release of an incredible game.

Can anyone tell me how to deal with the server problems after completing a song? It says something along the lines of "Searching for other scores for this song..." and I can't cancel it. I have to exit out of Audiosurf every time I complete a song.:mad:

Uh. How long did you wait?

Extreme_0ne
02-15-2008, 03:52 PM
This also applies to the score board appearing empty and not being able to upload your scores

I'd assumed that once I'd logged in I'd see the scoreboards fine but more often than not they're empty : even when playing a definite popular track.

totalcell
02-15-2008, 04:09 PM
Now i could create an account but not log in. Weird.

James-Kond
02-15-2008, 04:14 PM
It's too bad something like this happens at the release, but it's great you are working hard to fix the problem ;)
Its most likely because they didn't expect such traffic..

Vertman
02-15-2008, 04:30 PM
I CAN'T access the site UNLESS I use a PROXY.

It seems some countries cannot connect to the site or servers.

ReDZXxX
02-15-2008, 04:31 PM
i would <3 for them to get it working show off my uber l33t collection of techno songs

i remember something of this sort happening to the 360 and playstaion3 servers

for 360 it was the xbox live and ps3 was co4 server problem

all from overflowing servers

Grenmark
02-15-2008, 04:33 PM
OK, so i'm in the same boat of not being able to create an account. I click create account, then fill the fields and hit create and it spits back what looks like some kind of source code written all over the screen. I'm pretty sure it's some kind of javascript. Also, when I go to www.audio-surf.com it comes up as a different site, namely www.teamdarry.com. I don't have anything weird in my hosts file. I can play the game but the scoreboards are empty when I finish the songs. Hope this helps find the problem.

Vertman
02-15-2008, 04:49 PM
Still can't make an account.

I paid for this game i'd kind of like it to work.

NCsGal
02-15-2008, 04:52 PM
Same.. I still can't make an account.

And I'd also like to add that I cannot access their website. I've been trying all week to access their website but couldn't. Funny thing is I can access it on my other computer. Is this a vista issue or something?

Grenmark
02-15-2008, 04:54 PM
Probably not a Vista issue as I'm running XP and I have the problem.

SoloPolo Vision
02-15-2008, 04:55 PM
i still cant make an account im in the UK

"hard days night" springs to mind as a good track for the audiosurf team

Vertman
02-15-2008, 04:56 PM
I think it's a UK issue tbh, i know germans who can get on fine.

NCsGal
02-15-2008, 04:58 PM
I live in New York, USA... When I try to create an account, I get an error. When I try to login with beta account, I get an error lol.

TigerYoshiki
02-15-2008, 05:21 PM
I CAN'T access the site UNLESS I use a PROXY.

It seems some countries cannot connect to the site or servers.
When you guys changed the HOST file of Windows to hack the first beta then you're unable to access the site, because you're connecting to your own PC. Delete changes - should work. ;)

Grenmark
02-15-2008, 05:27 PM
It would seem the issue for me was some sort of problem with DNS domain name to IP address resolution issue.I just fixed my issue by downloading and running a DNS cleaner. I can now see the audiosurf website as well as create/login to accounts. The program I used was called FixWareout and I got it from http://downloads.subratam.org/Fixwareout.exe

totalcell
02-15-2008, 05:29 PM
When you guys changed the HOST file of Windows to hack the first beta then you're unable to access the site, because you're connecting to your own PC. Delete changes - should work. ;)

I am not sure if I did this or not, but could you please tell me how to change it to normal state?

totalcell
02-15-2008, 05:40 PM
It would seem the issue for me was some sort of problem with DNS domain name to IP address resolution issue.I just fixed my issue by downloading and running a DNS cleaner. I can now see the audiosurf website as well as create/login to accounts. The program I used was called FixWareout and I got it from http://downloads.subratam.org/Fixwareout.exe

I ????ing love you! It totally worked, thanks a LOT! :D

NCsGal
02-15-2008, 05:44 PM
It would seem the issue for me was some sort of problem with DNS domain name to IP address resolution issue.I just fixed my issue by downloading and running a DNS cleaner. I can now see the audiosurf website as well as create/login to accounts. The program I used was called FixWareout and I got it from http://downloads.subratam.org/Fixwareout.exe

Tried that program.. Not compatible with vista lolz..

But I did what TigerYoshiki said to do.. [Yes, I did edit my hosts file before, trying to play after the beta was over] And now I can access their website. Hopefully this means I can register and play too.. Let's see.. *crosses fingers*

eDiT: Oh my god... I can log in now.. After 4 hours of waiting x.X Here is the solution people xD. At least it worked for me. Thank you thank you!! That was my punishment for trying to hack it before I guess ><

DigitalBilby
02-15-2008, 05:48 PM
The program linked above did it for me. Thanks :)

TigerYoshiki
02-15-2008, 05:49 PM
I am not sure if I did this or not, but could you please tell me how to change it to normal state?
Search the Host file and open it with a text editor. Usually inside: "C:\Windows\System32\Drivers\etc"
Delete everything what's not "127.0.0.1 localhost" or put a "#" before it.

Tried that program.. Not compatible with vista lolz..

But I did what TigerYoshiki said to do.. [Yes, I did edit my hosts file before, trying to play after the beta was over] And now I can access their website. Hopefully this means I can register and play too.. Let's see.. *crosses fingers*

eDiT: Oh my god... I can log in now.. After 4 hours of waiting x.X Here is the solution people xD. At least it worked for me.
Good to hear.

DEMONIIIK
02-15-2008, 11:06 PM
Still not fixed. This is an incredibly disappointing release of an incredible game.

Uhh... first off, this is only day one, and they are actually fixing bugs today.

Let me tell you a story about a game called Hellgate: London.

Great game.

Several months past RELEASE, they still had not fixed bugs that were cited as URGENT by the beta testers (they hadn't even made notice of "STFU we are working on it!").

Don't call any release disappointing unless it compares to that.

So, take it back :P

energetyk
02-15-2008, 11:36 PM
Its most likely because they didn't expect such traffic..

Yes. I think, that no one expected this ;) But everyone should be prepared for this, because game was at the top of best sellers.

Steve Gates -_0
02-16-2008, 12:08 AM
I cannot make an account on the demo version.

Says error

Zefar
02-16-2008, 04:06 AM
At my first two tries to make an account I used an 6 letter password but I got no error message or anything but when I changed it to one of my longer ones it worked right away.

James-Kond
02-16-2008, 04:11 AM
Everything works for me now, problem solved thanks :D

Vertman
02-16-2008, 04:14 AM
When you guys changed the HOST file of Windows to hack the first beta then you're unable to access the site, because you're connecting to your own PC. Delete changes - should work. ;)

What host file... i don't remember changing it.

BloodyNobody
02-16-2008, 04:27 AM
What host file... i don't remember changing it.

XP: C:\WINDOWS\system32\drivers\etc\hosts

404error
02-16-2008, 04:55 AM
i cant create an account :-(

i have vista maybe it causes problems??

SoloPolo Vision
02-16-2008, 06:34 AM
HEY IT WORKS CUZ OF THAT LINK!

CHEERS!

Skarvig
02-16-2008, 08:10 AM
For me it was my host file. Now it totally works.

DashTM
02-16-2008, 01:33 PM
Tiger.. I love you.. So much.

yngndrw
02-16-2008, 04:21 PM
I'm having trouble logging in and I've not changed the hosts file.

The game was gifted to me and when I first played it I could create an account and login fine, but then it said it was only a demo and that I couldn't play anymore. I restarted Steam which fixed the demo issue, but now I can't login anymore. :(

Dylan Fitterer
02-16-2008, 04:29 PM
Logins are down because the server is down getting upgraded right now. But you can still play if you're not logged in--scores won't submit though.

Matterialize
02-16-2008, 04:37 PM
Any idea how long it'll be before the server is up? Are we talking minutes, or hours?

Dylan Fitterer
02-16-2008, 04:41 PM
Hopefully soon--they're making the updates now. I'll let you know when I know.

Xeeber
02-16-2008, 05:06 PM
12 hours and the server is still down?

Well its good that you are working on it.

xNinjaTom
02-16-2008, 05:11 PM
I think the servers are back up :)

audiosurf website is back anyway

RockRocks787
02-16-2008, 05:20 PM
Yeah it looks like they are back up. I actually see my high score now.

Matterialize
02-16-2008, 05:26 PM
Hooray! Well done, server guy.

Jakkers
02-16-2008, 05:29 PM
Hooray! Well done, server guy.

seems only half working - when I finish a track it records the score and I see other scores, but when I go to popular songs I cant refresh any of the lists (friends, popular, my songs etc)

Matterialize
02-16-2008, 05:33 PM
...aaaand it's down again. :[

Neceros
02-16-2008, 05:35 PM
Good work Dylan and Team. We'll still be here once you get your game running again.

Ceceil Felias
02-17-2008, 01:21 AM
I was able to register my account without a problem, though I noticed problems with getting anything from the server after a little while.

I wish you the best of luck taking care of this, though! D:

Also, I recommend just using the command "ipconfig /flushdns" on the Run menu or Command prompt for clearing your DNS cache.

CapnBiggles
02-17-2008, 10:59 AM
Yeah I woke this morning and I couldn't log in. I'm not counting out the fact I may have mistyped my password in when I first created the account, but without any form of password retrieval, I'm up a creek either way. But I figured I might as well chime in and report this. My account is "[R2]Wally"

Arctic Ice
02-17-2008, 12:25 PM
Hm, I think logins are working but not the score submissions? :/

Hopefully everything'll be up and running in the next few days.

Map props Dylan. The game is really fun and really pretty (who would forget about that :D ).

entik
02-17-2008, 12:58 PM
It would seem the issue for me was some sort of problem with DNS domain name to IP address resolution issue.I just fixed my issue by downloading and running a DNS cleaner. I can now see the audiosurf website as well as create/login to accounts. The program I used was called FixWareout and I got it from http://downloads.subratam.org/Fixwareout.exe

This worked for me. Thanks

BBboy20
02-17-2008, 01:34 PM
I tried out the demo but I also registered. When I bought it, it seemed to think it was still a demo so I had to re-install it. But it seems that maybe that has something to do with me unable to get into my account.

Volti
02-17-2008, 01:43 PM
I still cant create an account or log in T_T When is it ment to be getting fixed? lol

Thanks!

wolfwood
02-17-2008, 02:38 PM
If you changed your hosts file so you could Play the Beta you need to go remove the lines you added to it so that the game can connect with the real audio surf site.

it's in:
C:\WINDOWS\system32\drivers\etc

only edit if you know how to

SidewinderX
02-17-2008, 03:49 PM
I have no problem logging in, but most of the time after a game, the scoreboards are empty (even for songs when they shouldn't be), and they don't even have my name up there.

Eldebo
02-17-2008, 10:43 PM
Yeah I woke this morning and I couldn't log in. I'm not counting out the fact I may have mistyped my password in when I first created the account, but without any form of password retrieval, I'm up a creek either way. But I figured I might as well chime in and report this. My account is "[R2]Wally"

I am also curious about password retrival. I successfully created an account but cannot login now. I was playing today on my account until I got the "all blocks are black unless I play mono" problem that was reported in another thread. I uninstalled and reinstalled AudioSurf. That fixed the problem but now I'm faced with a password that I thought I'd remember but could not. Please let us know if there is a way to resolve this. Thanks.

iTor
02-18-2008, 02:06 PM
Just created the account to thank Grenmark for linking that program.

Fixwareout did it for me.

Thanks!

CapnBiggles
02-18-2008, 06:23 PM
I am also curious about password retrival. I successfully created an account but cannot login now. I was playing today on my account until I got the "all blocks are black unless I play mono" problem that was reported in another thread. I uninstalled and reinstalled AudioSurf. That fixed the problem but now I'm faced with a password that I thought I'd remember but could not. Please let us know if there is a way to resolve this. Thanks.

No I'm fairly positive now the login servers are just crapping the bed and they still can't handle load. I logged in yesterday. Tonight, not so much.

Jez the Pie
02-19-2008, 09:50 AM
Not sure how it could be a problem with the login servers as a) I can still see scores that other people have made on songs I play, and b) the only errors I get are "Unable to log in" and if I try to remake the account, "Username already taken". And before being forced to verify the cache today (Not even uninstalling), the game was working perfectly in the respect of saving my scores to the lists.

Fixwareout didn't work for me.
I've tried all sorts of different passwords, using all the ones I knew could be possibilities, but none work. Is there some corruption of the password lists on the server, perhaps?
A "Forgot Password?" button would be much appreciated if possible.

Nelsaidi
02-19-2008, 11:41 AM
oh and guys, dont use your STEAM password for your audiosurf accoubt.

Doktor Jones
02-19-2008, 12:00 PM
I connect to the internet through a proxy that requires a password (yay for Audiosurf at work!)... I seem to be having trouble logging in though, and I'm betting it's a proxy issue. How can I tell Audiosurf to use the proxy connection and/or prompt for the credentials when needed?

BTW, it's instantaneous "Login failed"... not like it's timing out or anything.

Xarox
02-19-2008, 12:56 PM
I can't register either. When I try to this happens
http://i254.photobucket.com/albums/hh112/Xarmeister/audiowaht.jpg

Jez the Pie
02-19-2008, 01:16 PM
I connect to the internet through a proxy that requires a password (yay for Audiosurf at work!)... I seem to be having trouble logging in though, and I'm betting it's a proxy issue. How can I tell Audiosurf to use the proxy connection and/or prompt for the credentials when needed?

BTW, it's instantaneous "Login failed"... not like it's timing out or anything.

Prolly not a proxy issue - I can't get in either, it's the same problem here, and I'm at home (no proxy, and router shouldn't make any difference).

Xarox
02-20-2008, 08:05 AM
I hope this'll get fixed soon though, it's a great game

CitizenSwift
02-21-2008, 03:05 PM
I don't even have a login button today, are the scoreboard servers offline?

CitizenSwift
02-21-2008, 03:18 PM
Ah! Problem was that Steam had signed in on my other PC. Looks like if you can't access your friend list in Steam for any reason you won't see a login button in Audiosurf either.

Black™
02-23-2008, 03:10 PM
Not sure how it could be a problem with the login servers as a) I can still see scores that other people have made on songs I play, and b) the only errors I get are "Unable to log in" and if I try to remake the account, "Username already taken". And before being forced to verify the cache today (Not even uninstalling), the game was working perfectly in the respect of saving my scores to the lists.

Fixwareout didn't work for me.
I've tried all sorts of different passwords, using all the ones I knew could be possibilities, but none work. Is there some corruption of the password lists on the server, perhaps?
A "Forgot Password?" button would be much appreciated if possible.

Still having issues logging in. I'm Pretty sure I didn't accidentally input a different password upon account creation. So I also wouldn't mind some kind of password reset or request. Unless the servers are being modified or something.

Jez the Pie
02-24-2008, 04:42 AM
EDITED:
It's all working now. Turns out it was probably a forgotten password (whoops :S), thankfully Dylan was able to change the password for me. Cheers!

sidewinded
02-26-2008, 09:52 PM
Feb 26 8:50pm -8GMT


still not working... bought it this morning.
site doesnt work, nothing works

molleonline
02-27-2008, 05:49 AM
Yep highscore submission and login doesnt work :(

T@T-2-MoNk3y
02-28-2008, 12:31 PM
won't let me log into my account :(

username same as forum name, can any devs help out?

Desperado19
02-28-2008, 02:56 PM
Was fine up until the update, now I can't log in.

Puff-chan
02-29-2008, 08:05 AM
I can't create an account either T_T

uranutan
02-29-2008, 08:06 PM
Anyone planning on getting off their asses and fixing this?

DarkStar189
03-01-2008, 06:36 AM
i also cannot log into my account anymore. it says its the wrong password everytime. started about a week ago after one of the updates. is there a fix yet for this? or a password retrieval feature would be nice. my AudioSurf name is the same as the forum name DarkStar189.

freddiegreen
03-01-2008, 11:07 AM
Hmm, still the same for me...cant login or create a new Login....

Mine is GreenDolphin15, can anyone please fix this? I will really apreciate it if someone fixes it, Thanks! ^^

bender844
03-03-2008, 11:31 AM
Yeah, I can't make an account either. Someone fix this :(

Silence94
03-05-2008, 07:16 AM
Can't create one too...

-SK-
03-05-2008, 08:46 PM
Yeah it's not working for me either... Please fix the problem soon! :)

Ragmash
03-06-2008, 10:42 AM
Hey all, here's what happened to me and how I fixed it.

First thing's first, I heard about the game and saw how awesome it was... so I tried to pirate it. *wry smile* There's the hacked beta version that's widely available if you know where to look, you know who you are if you're guilty as I am. Anywho, part of getting it to work is you have to modify your windows/system32/drivers/etc/hosts file which denies you access to the audio surf servers. I had forgotten about this and had to go back in and change what I had done to get it working again.

Hopefully this helps you folk out. This is most certainly whats going wrong especially if you can't even go to audio-surf.com, because this is what the hosts file will do.

Cheers,
~Ragmash

b_kimmey
03-08-2008, 08:16 AM
right...i tried to get that version too but decided the game was way too kick ??? not to support the developers...the only problem is i didn't modify my hosts file..and what about the ppl that just dled the game from steam and cant access either one?...

sidewinded
03-08-2008, 06:29 PM
march 8th and still nothing... not very happy ATM.:o

ryanatthebass
03-24-2008, 03:19 PM
I still cannot create an account...
And it is almost April!

ERrorMACro64
03-30-2008, 08:06 PM
Hey all, here's what happened to me and how I fixed it.

First thing's first, I heard about the game and saw how awesome it was... so I tried to pirate it. *wry smile* There's the hacked beta version that's widely available if you know where to look, you know who you are if you're guilty as I am. Anywho, part of getting it to work is you have to modify your windows/system32/drivers/etc/hosts file which denies you access to the audio surf servers. I had forgotten about this and had to go back in and change what I had done to get it working again.

Hopefully this helps you folk out. This is most certainly whats going wrong especially if you can't even go to audio-surf.com, because this is what the hosts file will do.

Cheers,
~Ragmash

This works.

Konve
04-07-2008, 10:00 AM
I am unable to create an account also.

I downloaded the demo. I deleted the demo when I had no more songs to play. I waited 5 minutes and then bought and downloaded the full version. {Unable to create an account and most characters missing} I came here and read the other sticky thread about still having demo even if you bought it, so I restarted steam. {Missing characters gained but Still unable to make an account}

I have never ever tried a pirated version of this game and there's nothing wrong with my host-file. So.. what do I do now? :mad:

freddiegreen
04-11-2008, 09:44 AM
This works.

How do you edit the Hosts File?

Corrugath
04-11-2008, 02:20 PM
This is pretty ♥♥♥♥ing pathetic guys. It's been two months now since I last played this and it's still not fixed? Honestly, you guys give indie gaming a really, really bad name.

Tomtheman70
04-11-2008, 05:10 PM
Okay... for some reason everything WAS working fine on my desktop. But as soon as I put steam on my laptop and downloaded AudioSurf I can no longer log into my old account, neither on my desktop nor my laptop..

and when I try and create a new account I get a massive amount of characters on the screen that look like HTML.

Xestrix
04-15-2008, 04:11 AM
Hi, I still haven't received response on the AS forums, but I can't log into an account just created. The account name is "X'estrix" without quotes, -with- an apostrophe after the X. I think the ' threw it off, i probably escaped it without telling me or something. Any ideas?

EDIT: My guess was correct, trying to log in as X\'estrix works. Any chance this can/will be fixed?

EDIT: Even though I'm logged in, I can't submit scores, I'm assuming its related to the apostrophe as well. Its not a connection issue, because I can use my gf's account from this same computer just fine.

punisher007
06-11-2008, 01:41 PM
audio-surf website seems down just like the login

Batsard
06-29-2008, 09:42 AM
I got almost the same problem as tomtheman70, just the opposite ways in computers, I installed this first on a laptop and then on my desktop, and I can't ogin from my desktop, it jus says that the login failed and that I should try again.
To me me this is a serious bug, I want to be able to submit scores from my computer, specially since when I had this on a laptop I had severly less songs to play. I hope you're workin your asses off on this, cause a bug like this can really bring you're reputation down.

Zeether
07-02-2008, 03:03 PM
Yeah, this is making me mad, I want to share my scores and see if people are playing the songs I've played D:

Come on guys, fix this crap.

Eraysor
07-22-2008, 04:37 PM
I have a fix which worked perfectly for me, no idea if it will work for you but try it anyway.

1. Go to: C:\Windows\System32\drivers\etc
2. There should be a file here called "hosts". Open it in notepad.
3. In this file towards the bottom there should be two lines which reference Audiosurf. Delete both these lines. (if you don't have anything to do with Audiosurf there, don't delete anything! This method only works if there is something there).
4. Try and make an account on the game.

This worked perfectly for me, and I can access the official website too.

*VeLeRoN*
08-23-2008, 09:04 AM
My problem is a bit different, but still falls into this category - unable to log in (maybe).

Some months ago I tried the demo and created an account. Now I bought the game - and apparently my old account still exists as I can't create a new one with the same name I used back then, but I can't log in either - I totally forgot the password. I don't think I ever got a message or anything to the e-mail I provided either.

How do I retrieve the password for my old account? I don't want to use any other names and create a new account. :o

energetyk
08-23-2008, 10:20 AM
Visit this site -> http://www.audio-surf.com/resetPassword.php

*VeLeRoN*
08-23-2008, 10:33 AM
Yeah, found the link on AS forums - tried resetting it but no reply whatsoever.
Can't even create a new account with my e-mail as it says it's already taken :<<

This all seems to be kinda buggy for a game which received like 100 updates since its release :confused:

Arsonist12
09-06-2008, 12:22 PM
I have a fix which worked perfectly for me, no idea if it will work for you but try it anyway.

1. Go to: C:\Windows\System32\drivers\etc
2. There should be a file here called "hosts". Open it in notepad.
3. In this file towards the bottom there should be two lines which reference Audiosurf. Delete both these lines. (if you don't have anything to do with Audiosurf there, don't delete anything! This method only works if there is something there).
4. Try and make an account on the game.

This worked perfectly for me, and I can access the official website too.
Thanks you so much. This worked for me. I pre-ordered the game in February and haven't been able to log in ever! I tried my old log in from the beta and it worked! Now I can compete thanks to you :)

Elfman
11-13-2008, 12:45 PM
hi, so i have problem like everyone else cant login cant access the oficial site. But at notebook of my father i can go to the site so its not down. I tried like everything but still i cant register and access site i send link like to 3-4 people and everyone can open it (i re-installed java and flash) thx for helping

ViRUS2008
11-13-2008, 01:55 PM
You didn't modify your hosts file due to a exteded beta version, right?

UncFester
11-13-2008, 02:45 PM
hi, so i have problem like everyone else cant login cant access the oficial site. But at notebook of my father i can go to the site so its not down. I tried like everything but still i cant register and access site i send link like to 3-4 people and everyone can open it (i re-installed java and flash) thx for helping

Look in the following direrctory if you're on XP:

C:\Windows\System32\drivers\etc

There is a file in there named "hosts" -- open it with Notepad or Wordpad and see if there is an entry listing 127.0.0.1 www.audio-surf.com.

If so, remove it and close/save the file.

You should then be able to go to the Audio-Surf.com site without any problem as well as be able to login through the game itself.

MorningStar
02-14-2009, 07:05 PM
I cant log in to my account and I cant resend my password too to my email...

its a problam I think...

Please make it easier to renew a password what I forgot

KillerBeeTX
02-17-2009, 03:17 PM
I am also having the same issue. I cannot log in nor create a new account. Password retrieval is also not working.

When I attempt to log in, it takes about 30 seconds to return with an error.

I also noticed that when I open the game and click "play", it takes 30+ seconds to launch the game where is used to be virtually instant.

bardido
03-08-2009, 05:47 PM
yes thankyou!

GH0
05-04-2009, 02:28 PM
I am having a similar issue. I can't seem to login, I have used every combination of e-mail addresses, usernames, and passwords that I can think of that I may have registered with. Is this issue still being addressed? Or is there any other way I can fix it?

meuhey
10-02-2009, 06:53 PM
WTF I bought this game for online AND IT DOESNT WORK

kith
10-04-2009, 01:07 PM
I have not been able to login to my existing account since latest patch. Have reset password twice now and still can't get in. What do i do now?

RugbyOddjob
10-05-2009, 04:54 AM
I hadn't played Audiosurf for a few months (due to Left 4 Dead), I recommended this to a friend who bought it but now I can't log in!!?!!

As it was a while ago I can't remember my password (I got hacked so changed all my passwords but because I hadn't had to log in to Audiosurf I hadn't changed this one).

I went to change password and Steam said an email had been sent to my account but it hasn't arrived (3 days now).

I didn't realise the game had ever been patched! So only found out this issue on Saturday.

Any ideas (pleeeeeze)? :)

kith
10-11-2009, 06:47 AM
Stumbled over a fix for my not being able to log in

http://forums.steampowered.com/forums/showthread.php?p=11528826#post11528826

Darth_Disimbowl
11-23-2009, 06:37 PM
I try to create an account but keep getting this error...
"SteamProcessCall(CreateAccount)(0xab0006,0xe21fc4c ,0xe21fd54) failed with error 200: Connection Reset, WinSock Error 10054 “Connection reset by peer”
I am in Thailand if that makes any difference.... please tell me what I can do, if anything to help improve my situation.

Thx

TheRealKatsuo
12-25-2009, 09:37 PM
Ok... this is REALLY pissing me off... I got the demo thought the game was AMAZING! made an account, then deleted the demo... few days later got the game, now I can't upload my scores with my account... but I still can get achievements, I would really like to know why its not working! and yes I have tried everything, and it still wont publish my scores on the score board.

Warped_Devotion
02-28-2010, 09:45 PM
I can't login either. After reinstalling Windows 7, it now asks me for a email/password combo, but I don't ever remember registering an email address in the past, it used to just ask for a username in the past.

What do I do? Create a new account or try to get my old one back?

egloskerry
04-15-2010, 02:49 AM
I'm having the same problem. I can't log in, nor can I create a new account. I can log into my account fine on audio-surf.com, so it's not my account.

Jedted
08-22-2010, 05:45 PM
I just tried logging in with my account in the game and it said 'Login Failed'. Never had any problems logging in before. Does this mean the server is down or what?

lemon-rev
09-13-2010, 06:10 AM
ok updated game though properites and did a verification of files some got updated and now audio surf is behaving like its has been only fist time use.

also my login doesnt work ?. thought this might be a new thread but apparently not.

do i have to log in somewhere else and get log details since its no longer auto loggin in like it use to though steam ?. any answers would be good thanks.

re: redownloaded it completely and asked to log in, i did it properly this time it worked but why doesnt it just use steam login anyway works now lol.

Kador01
11-30-2010, 09:23 AM
I just got this game, where do I create an account? There is a place to log in on the website but it says to use your in game account. I don't know of any in game account and there is nowhere in game to create an account.

TwitchyGamer101
04-07-2011, 05:13 PM
Same problem here, can't find a way to create an account.

Mavericko
04-08-2011, 02:24 AM
3 Year old problem and it's still not fixed properly?

Aetheryn
04-12-2011, 07:39 PM
Seeing as a swarm of people are buying this game because of the Potato Sack I can see this sticky getting revived.

Same issue as everyone else it seems: Can't create an account.

Draie
04-15-2011, 04:01 AM
I just bought this game yesterday and I can't seem to find anywhere to register to audiosurf? Not sure if I'm blind or what. I assume I need to register in order to play?

xX_Renegade_Xx
04-15-2011, 05:12 AM
I just bought this game yesterday and I can't seem to find anywhere to register to audiosurf? Not sure if I'm blind or what. I assume I need to register in order to play?

Yes you should see an account option, clicking that should give you the option to create a new account.

I'm already registered so look for create account on the main screen as I can't remember where it is and I only bought the game recently too, must be my age ;)

Draie
04-15-2011, 05:37 AM
Yes you should see an account option, clicking that should give you the option to create a new account.

I'm already registered so look for create account on the main screen as I can't remember where it is and I only bought the game recently too, must be my age ;)

I can only see a login button though.

xX_Renegade_Xx
04-15-2011, 06:23 AM
I can only see a login button though.

Try clicking that, if you can't log in as you have no account then that should give you the option to create a new account.

mrnails
12-24-2011, 01:48 AM
I can only see a login button though.

Same here. Why is it so damn hard just to create an account? I made an account on their forums within seconds, but can't seem to with the game for the life of me. :confused:

edit* seems you have to do the tutorial. i didn't want to even start cuz i didn't want to miss out on anything due to not being logged in. this needs to be in print upon 1st starting up the game. it'll save a lot of confusion.

Stinky3377
12-24-2011, 01:14 PM
I haven't played in forever and had the same issues...I searched around about the password recovery and had to add @audio-surf.com to my spam/safe senders list (hotmail) to recive the new password through my email. I hope this might help some of you guys.

Sokratesz
01-16-2012, 03:27 PM
Even though audiosurf's main menu says 'welcome sokratesz' i cannot post any scores and if i press 'login' after finishing a song, it fails :(

Teamdudette
01-16-2012, 06:40 PM
Yep, same here. Suddenly started having this issue today. The main welcome page has me logged in, but if I progress to the game selection screen I'm logged out and can't log back in at all. Highly frustrating!

Phantombadger
01-16-2012, 11:24 PM
Same here. was there server loss? or something. im able to login on the webpage but not actually in game.

piotr.madeja
01-17-2012, 01:22 AM
Same here :(

Earl_of_Sandvic
01-17-2012, 05:59 AM
Seems like I'm not the only one either. The website logged it in just fine, but the game itself is having issues with my account apparently. :(

Calebros
01-17-2012, 06:25 AM
Okay, same here too :/

3mu
01-17-2012, 09:47 AM
Even though audiosurf's main menu says 'welcome sokratesz' i cannot post any scores and if i press 'login' after finishing a song, it fails :(

'Login failed. Try again.' So far, I only played for one day and then this happened.

Hey you know what else is neat? you can crash the game if you try to view comments after you finish a song. :-]

3mu
01-18-2012, 04:46 AM
Resolved! It's been one more day and I no longer have this problem. Mysteriously resolved. I haven't shut down my computer, but I did reset my internet connection.

Sokratesz
01-18-2012, 10:57 AM
i tried re-checking, didnt work, complete reinstall, didnt work :/