BurtonJ
03-04-2008, 10:38 AM
If you run into any problems with the setup or running of EVE Online, then please go to the EVE Online Forums and check for information and assistance. The Known Issues & Workarounds (http://myeve.eve-online.com/ingameboard.asp?a=channel&channelID=3510) channel and the EVE Online Knowledgebase (http://support.eve-online.com/Pages/KB/) have solutions for a lot of issues and you may be able to get the help you need to fix the problem there.
Also, you can simply file a petition to EVE Online Customer Support by sending an email to support@ccpgames.com or via the in-game Petition System if possible.
For details on what technical information to include in a petition about technical issues, please read this article from EVE Online Knowledgebase:
http://support.eve-online.com/Pages/KB/Article.aspx?id=386
Finally, the EVE Online Player Guide (http://www.eve-online.com/guide/en/) is a useful source for information on game-play and game features.
Thank you
Also, you can simply file a petition to EVE Online Customer Support by sending an email to support@ccpgames.com or via the in-game Petition System if possible.
For details on what technical information to include in a petition about technical issues, please read this article from EVE Online Knowledgebase:
http://support.eve-online.com/Pages/KB/Article.aspx?id=386
Finally, the EVE Online Player Guide (http://www.eve-online.com/guide/en/) is a useful source for information on game-play and game features.
Thank you