Steam Downtime Discussion Thread

[BrontoGamer]

Ok, I can't connect to the steam, it says No Connection...
I just reinstalled Steam and now I got the message: "Steam needs to be online to update."Please confirm your network connection and try again."
My internet connection is fine.
EDIT: fixed by delete ~/Library/LaunchAgents/com.valvesoftware.steam.ipctool.plist and reinstall the Steam.

Uh, HELL NO I'M NOT REINSTALLING STEAM FOR THE 3RD-4TH TIME... If you read ABOVE you can see that one dude can't even reinstall it, so no freaking way.

[Cheesey Lag]

2 minutes ago my Steam went offline. Anyone else having this problem?

[sciss0rz]

Planned downtime, check the sticky.

[ChefC]

OMG I CANT WAIT!!!!!

It's already back up. Patience is a virtue my friend.

[G_Sup]

Yup, they do it every day at 4pm PST. It's great paying for a game one can't play without this crap.

[BrianD000]

Yup, they do it every day at 4pm PST. It's great paying for a game one can't play without this crap.

Would you rather the servers went un-maintained?

[Cheesey Lag]

Huh. When I to login it doesn't say it's down for maintenance, it says incorrect login.

[Darkblade05]

Err, anyone get anything unusual during this downtime?

I got an "Your account credentials have expired" warning and had to re-login.

I think it's time for a password change...

[0x0]

Ive never seen such a service with so many outages like steam, christ im glad these people dont run an ISP :rolleyes:

[Metro]

Ive never seen such a service with so many outages like steam, christ im glad these people dont run an ISP :rolleyes:

Apples and oranges.

[BDK]

Err, anyone get anything unusual during this downtime?

I got an "Your account credentials have expired" warning and had to re-login.

I think it's time for a password change...

Quite normal.

[BS_1]

Err, anyone get anything unusual during this downtime?

I got an "Your account credentials have expired" warning and had to re-login.

I think it's time for a password change...
I had gotten that popup also. It was actually the first time I had ever seen it.

[Darkblade05]

Quite normal.

I honestly cannot tell if that was sarcasm.

The only time I've ever received this message in the past is when I've logged in on another PC. Honestly makes me a bit suspicious.

And I know not everyone got the popup after this downtime.

[Trashcantoy]

Err, anyone get anything unusual during this downtime?

I got an "Your account credentials have expired" warning and had to re-login.

I think it's time for a password change...
dont worry, i have had it several times, never changed password and im still in possession of the account :) if you would be hacked you would get an email telling you that someone changed your password.

[0x0]

Apples and oranges.

Not really there are small/medium ISPs with less servers that can maintain better than steam then again i dont think ive seen a service that is so bad for reliability

[Metro]

Not really there are small/medium ISPs with less servers that can maintain better than steam then again i dont think ive seen a service that is so bad for reliability

No... really... horrible analogy.

[Trashcantoy]

Not really there are small/medium ISPs with less servers that can maintain better than steam then again i dont think ive seen a service that is so bad for reliability
look another self proclaimed network engineer (or something like that), is that the best thing you haters can come up with?

[PalacesOfRuin]

Ever since they updated steam I have been frequently having no connection to play multiplayer and have my achievements updated.

Anyone else having this problem?

[sciss0rz]

http://forums.steampowered.com/forums/showpost.php?p=14633658&postcount=182

[RubenMeijer]

Think i got the same issue, getting kicked out, sayin that my steam credentials have expired, alltough i can login time after time boot up the game and get kicked again

[0x0]

look another self proclaimed network engineer (or something like that), is that the best thing you haters can come up with?

oh look another guy that has no idea what hes talking about (or something like that) rofl

No... really... horrible analogy.

No its not theres an ISP that just started up in the UK that has less than a 500 customers and zero issues in what? a few months steam has issues each bloody day with servers worldwide

tell me then what service is less reliable than steam because i cant think of any :D

[RubenMeijer]

http://forums.steampowered.com/forums/showpost.php?p=14633658&postcount=182

Thanks Sciss0rz

[Dynasticality]

First I also got this strange "Your account credentials have expired", then i logged in again:

http://s1.directupload.net/images/100429/qpy6c2yf.jpg

lolwtf..

[0x0]

First I also got this strange "Your account credentials have expired", then i logged in again:

http://s1.directupload.net/images/100429/qpy6c2yf.jpg

lolwtf..

Yeah i get the same both cloud and need to login again

[PalacesOfRuin]

I have been having this problem for the last couple of days since its release. Not even 5 minutes ago I had connection, started a game, and then got disconnected again.

[Beautiful Death]

Same happened here.

[Reptar08]

Steam is up more then I would expect it to be serving well over 1.5 million customers in a given time period is quite hard. So the fact that they do it as well as they do is quite an achievement. Sucks that people think they are all that maters. But for me steam is rarely down.

[Carand]

It made me miss the GTA classics deal, kept logging me out...

[ViXeN123]

Same here.I have barely been able to play the game since the new steam was released.

Note to companies: Do a better job of testing your software before releasing it.

[Trashcantoy]

oh look another guy that has no idea what hes talking about (or something like that) rofl

gee where have i heard that before...
cmon, make me smile :)

[mrmotinjo]

Steam is either down, or behaving completely erratic, logging me out, saying my credentials expired, or simply failing to start whatsoever. And all I'm trying to do is play Left4Dead 2 these past few days. Very unsuccessfully. It is a very frustrating experience.

[Korialstrasz]

How many of you guys are getting this? Yes, I'm aware of maintenance, and yes I'm aware that people are getting this.
I'm just curious how many is all.

[damaged]

How many of you guys are getting this? Yes, I'm aware of maintenance, and yes I'm aware that people are getting this.
I'm just curious how many is all.

I got it, at a bad time too, pissed me off, took me out of full screen while playing a game, then when I restarted to login, it could not connect to the internet, and asked if I wanted to restart so I did, then it just sat running without displaying its UI until I killed in in taskman, and restarted it.

[Chapa9dj]

I'm getting this message too. I was just starting to get a little paranoid thinking someone trying to hack my account. :eek:

[Mangr0v3]

I'm also getting expired login credentials.

[jenkins_08]

Getting quite jarateed off with this, yes i know Steam are rarely offline, yes i know it's commendable that they are able to stay online as much as they do, but in the 2 or 3 weeks that i had the new Steam UI 2010 beta i didn't get disconnected once because of maintenance....

Maybe that was just a fluke i don't know, but in the last 2 or so hours i've been disconnected with no reason why.. (Old Steam UI had the message in the friends window about Maintenance... now it just has the "No network connection could be made" crap...)

IMO i think the maintenance message should have a rough ETA of when it's going to be fixed... or has the maintanence message been deprecated like the Server browser :confused:

-Jenkins

[Lynx]

Been having a lot of connection issues lately with Steam. Hope everything gets sorted out.

[BeefnCheez]

Been down many times in the past few days, unable to play many games because of this. Getting ridiculous

[Beautiful Death]

-1 Customer every second Steam is down. True story.

[Korialstrasz]

-1 Customer every second Steam is down. True story.

I don't see why this would matter.
Steam has over 20 million users.
Have fun waiting 20 million seconds for your tiny baby man dream to come true.

[hypernation]

Your account credentials have expired.:mad:
Please re-enter your password to continue.

Account name [____________________]
____Password [____________________]

[ LOGIN ] [ CANCEL]
[] Remember my password.

I've never seen this particular dialog box before today.

Me: I want to play a game.
Steam: I'm sorry Hypernation I can't let you do that.


Steam is up more then I would expect it to be serving well over 1.5 million customers in a given time period is quite hard. So the fact that they do it as well as they do is quite an achievement. Sucks that people think they are all that maters. But for me steam is rarely down.

How nice for you, I bet that's all that matters.

20 million seconds is 231.4 days

[Coffeecup.]

This account credential warning scares me.
Could it be an accidental slippage of a new pay to use steam system?
I sure as hell hope not.

[FroggySwede]

This account credential warning scares me.
Could it be an accidental slippage of a new pay to use steam system?
I sure as hell hope not.
You already pay to use it, when you buy the games. What would they charge extra for?

[tsaunders80]

This account credential warning scares me.
Could it be an accidental slippage of a new pay to use steam system?
I sure as hell hope not.

They probably just added an expiration on accounts if you are idle to long and it logs you off. They might have done this to keep the servers from being over loaded from people just staying logged in.

I got this this morning after leaving it logged in all night.

[STEVENXO]

They probably just added an expiration on accounts if you are idle to long and it logs you off. They might have done this to keep the servers from being over loaded from people just staying logged in.
If that is the case, then it's not cool at all. Steam is basically what I use to stay in contact with my friends online, even if I'm off doing something else in my room. And the fact that it even logs me off while I'm currently in a game is just beyond logic.

Do we have any kind of word from Valve on what the story is with this?

[T@F]

Prob some sort of protection on steams part.

So ppl cannot have 1 comp offline all the time while there playing online on another computer.

That way it's a bit of a hassle to stop say there brother/mate playing the games for free offline all the time.

[damaged]

Prob some sort of protection on steams part.

So ppl cannot have 1 comp offline all the time while there playing online on another computer.

That way it's a bit of a hassle to stop say there brother/mate playing the games for free offline all the time.

I think it's more like they are over-capacity and rather than buy new servers, they are doing this.

In a way you're right, it's for protection...against spending more money on capacity. :P

Besides, in my experience if you try and login to Steam while another login session is active it won't let you login the second time, so that protection would do what you suggest.

[T@F]

I think it's more like they are over-capacity and rather than buy new servers, they are doing this.

Maybe but i'v had it happen offline when i did not have Internet for two week,when i moved house.

Besides, in my experience if you try and login to Steam while another login session is active it won't let you login the second time, so that protection would do what you suggest.

not if you login then set to always login in,then pull the Internet plug on that comp.
btw i'v not tried it though as i only got one computer.

[damaged]

Maybe but i'v had it happen offline when i did not have Internet for two week,when i moved house.

If you go into offline mode while online, it puts a token on your account preventing you from using a different PC to login to the same account until you remove offline mode and get back the token, if you managed to get past this, it's probably a fluke.

[T@F]

If you go into offline mode while online, it puts a token on your account preventing you from using a different PC to login to the same account until you remove offline mode and get back the token, if you managed to get past this, it's probably a fluke.

Fair enough then,only what i'v been reading on this forum,sounded like it was possible,must have got my wire crossed then :(
Like i said i only got one computer and only me that uses steam. :D

but i have had while offline forcing me to put my password back in.
Had to wait till i was connected to play my games again.

[richard.eid]

This account credentials warning popped up not too long ago for lots of other people:

It would appear that this is normal behavior. In your ..\Steam\Public folder, there is a file titled steamui_{language}.txt. Because everyone here speaks English, here's a portion of steamui_english.txt:

"Steam_RefreshLogin_Title" "Steam - Refresh Login"
"Steam_RefreshLogin_InfoTicketExpired" "Your Steam ticket has expired.\nPlease re-enter your password to continue."
"Steam_RefreshLogin_InvalidPassword" "Your account credentials have expired.\nPlease re-enter your password to continue."

Beyond that, I have no further explanation. But if anyone sees this dialog box pop up, I'd say you should have no worries when entering your account credentials into it. If you are unable to log back in, contact Steam Support.

Nothing is wrong and because this popped up for more people doesn't necessarily mean changes were made to anything. Maybe, but not definitely. Point is, it's nothing to worry about.

[STEVENXO]

Nothing is wrong and because this popped up for more people doesn't necessarily mean changes were made to anything. Maybe, but not definitely. Point is, it's nothing to worry about.
I disagree, respectfully ofcourse. This is completely new to me and I wonder if in fact there is a new idle-kick policy in place with Steam. This is a serious issue for myself. I've purposely chosen Steam over other digital distribution providers because of the integrated community features, namely Friends. If that usage is suddenly impaired for whatever reason, I will likely go back to using software like AIM or Windows Messenger to keep in contact with friends. Therefore my likelihood for a Steam purchase will depend entirely upon price and nothing more. This isn't some sort of "jarateed" threat or anything, it's just concern and a truthful evaluation of the matter.

[BrontoGamer]

OMG I CANT WAIT!!!!!

It's already back up. Patience is a virtue my friend.

If you have any commen sense at all, you would know that it would obviously LET YOU PLAY for about 10 minutes to a hour maybe, before you crash again with complete lag.

[tyluhhh]

If you have any commen sense at all, you would know...

you would know how to spell common....

:cool:

[BrontoGamer]

you would know how to spell common....

:cool:

A typo is such a big mistake eh? This is a thread about how Steam is continously going offline and you overexaggerate how I misspell a word that I typed out of frustration.

[FroggySwede]

you would know how to spell common....

:cool:

Common sense != academic smarts. Just sayin'.

[BrontoGamer]

Common sense != academic smarts. Just sayin'.

If you didn't know, I'm not a 5th grader, maybe unlike you of course.

[hypernation]

Down Steam is?

EDIT: Nevermind, it came back online just now.

[brownb2]

Down Steam is?

EDIT: Nevermind, it came back online just now.

Still down for me (UK)

[kire456]

It is down. Again. Because MW2 requires a connection to Steam, I can presently not play it with my friends, despite having paid much money for the promise of being able to play MW2 with my friends.

[vempajor]

Unfortunately there is downtime every day.

[TheGear]

WHAT THE HELL are you guys doing @ valve?!????? Come on!

steam connect; 3..2..1..steam connnect failed
steam connect; 3..2..1..steam connnect failed
steam connect; 3..2..1..steam connnect failed
steam connect; 3..2..1..steam connnect failed
steam connect; 3..2..1..steam connnect failed

goes on and on....been like this since almost 4 hours now, and the info thread says everything's fixed.. MY BUM!!

[rgranc]

Is it possible to get a refund somehow? With all the cheaters and now this downtime I cannot play 10 minutes straight, I would just gladly accept my money back and go back playing CoD4...

[TheGear]

...more time passes. No fix. No word. No updates. No gaming.

it is sad day.

[christenlanger]

And I thought it was just me. Looks like Steam is going down the same time each day. Why are there no updates about this?

[wiggdogga]

for ♥♥♥♥s sake this is ridiculous. i swear there are steam downtimes every second day, with nothing being done to inform people. its 10 at night here in aus- my steam has been down for two days.

no offline, no nothing. absolute ♥♥♥♥ing bull♥♥♥♥. steam support takes 2 ♥♥♥♥ing years to respond, with nothing but copy and paste answers. im truly starting to hate steam. whats the point of having it if it never ♥♥♥♥ing works!

[MikeBlaszczak]

I'm sorry you're having trouble, wiggdogga, but the fact of the matter is that Steam isn't down. If you can't connect, there's something going on between your client and the Steam servers.

[F4LL3N_666]

I'm sorry you're having trouble, wiggdogga, but the fact of the matter is that Steam isn't down. If you can't connect, there's something going on between your client and the Steam servers.


hi mate, i think your right about the client being the culprit for these connection errors as alot of us users have been experiencing these problems after the last client update was rolled out.
Link to post for debug codes> http://forums.steampowered.com/forums/showpost.php?p=15357379&postcount=43 ;)

[kenn90]

''We're tracking an issue which affects connectivity for some users on the East Coast of the United States''

I got that problem and im from Denmark o_O

[mojoes]

I'm currently unable to connect to my friends list. There were some severe connectivity issues with L4D2 earlier as well.

Edit: I'm in Norway.

Edit2: Now it works ...

Let me add. I do have the occasional issue where "steam cloud could not synchronize [...]" and I'm unable to connect to my friend list. This usually don't affect me in a big way, and is uaually ignored on my part, but at times, this is very annoying.

Yet again, an edit: Oh ffs, I just lost connection again. Fix this please.

... and I'm connected again, stability much?

[TonZa]

Same issue here, "no connection" and I'm from Finland :(

[BagofSnakes]

Steam might not be down but something is certainly wrong. It just stays at the login screen and then crashes.

From Canada


edit: alt-tabbing fixes this for some reason. The app window doesn't focus and does not show in the task bar. alt-tabbing to it fixes this..still shouldn't happen tho.

[Gizmokid2005]

I'm sorry you're having trouble, wiggdogga, but the fact of the matter is that Steam isn't down. If you can't connect, there's something going on between your client and the Steam servers.

I very much beg to differ. I can connect to Steam and friend's list, but I get frequently "disconnected" from steam per chats, and I can't make it more than 30 seconds into a MW2 match, IF I can get into one before it gives me "Steam Connect failed".

YET, I'm still connected, chats are working, friend's list is there, etc. My internet connection isn't having issues, everything else is working too.

And on my latest attempt, Steam couldn't sync my MW2 files with the steam cloud.

This is not an individual client issue. This is a widespread issue and blowing it off as if it's not, is purely ridiculous.

Not only was this an issue yesterday for a good portion of the day, it seems to be today again as well. Glad I spend so much money on these games only to be screwed out of playing them..../sarcasm

[khioshi]

We keep getting "steam connect failed" from between 20 to 60 seconds after joining a game every time.

in the rare cases we do get to play for a bit longer , the server usually gets disconnected after some time and a new server is not selected , we get disconnected.

[JamestheDoc]

I'm having the issue in which I can't connect to my friend's list and such myself. I can't connect to the friends server, and my games library isn't showing friends playing or recording achievements I've earned in game.

I'm in the East Coast, USA.

Edit: Seems to be working for me now. :D

[MikeBlaszczak]

I very much beg to differ. I can connect to Steam and friend's list, but I get frequently "disconnected" from steam per chats, and I can't make it more than 30 seconds into a MW2 match, IF I can get into one before it gives me "Steam Connect failed".

YET, I'm still connected, chats are working, friend's list is there, etc. My internet connection isn't having issues, everything else is working too.If friends is working and you're involved in a chat, then you're connected to Steam and it is working.

What program is giving you the "Steam Connect failed" message? The MW2 game client? The MW2 game server that your MW2 game client has connected to? Or something else?

It's important to remember that the Internet doesn't "work" or "not work". There are many paths to many different servers. It's entirely feasible that a connection from your home to one server works fine, but a connection from your home to another server doesn't work at the moment.

Without a clear indication of what it is that's not working for you, it's difficult for me to provide any assistance.

[Gizmokid2005]

If friends is working and you're involved in a chat, then you're connected to Steam and it is working.

What program is giving you the "Steam Connect failed" message? The MW2 game client? The MW2 game server that your MW2 game client has connected to? Or something else?

It's important to remember that the Internet doesn't "work" or "not work". There are many paths to many different servers. It's entirely feasible that a connection from your home to one server works fine, but a connection from your home to another server doesn't work at the moment.

Without a clear indication of what it is that's not working for you, it's difficult for me to provide any assistance.

I know how the internet works, which is why I'd called you out. I've worked at an ISP for years and have dealt with issues like this.

Like I said in my original post, my chats would continue to work, and the steam client would show me connected. CODMW2 would launch, I'd go to find a lobby, sometimes it would join a lobby, and then almost immediately disconnect with the "Steam Connect Failed" message, or when searching for a lobby I'd get the same message. This was the same issue I had yesterday, and it seems to be resolved now.

I'm technically in the Midwest USA (Michigan) but we get hit with a lot of "east coast" issues.

I was pretty sure I was very explicit in what part of steam wasn't working...maybe this will clarify a bit?

[MikeBlaszczak]

I know how the internet works, which is why I'd called you out. I've worked at an ISP for years and have dealt with issues like this.Great! What's your diagnosis?I was pretty sure I was very explicit in what part of steam wasn't working...maybe this will clarify a bit?Not perfectly; I just want to confirm that you're getting this message from the MW2 game client.

[Gizmokid2005]

Great! What's your diagnosis?
Well, with the fact that everything that IW/MW2 has going with matchmaking and Steam has going with the involvement being "top secret" I can't even begin to suggest where to look for issues. From what I've experienced it all seems to be due to high latency and load on the servers/connections that are used in that process.
Not perfectly; I just want to confirm that you're getting this message from the MW2 game client.

Yes, and it's not a new issue, though when the game was first released I never saw these issues...and they seem to have gotten the worst in the last month or so.

[CIz33d]

The steam servers are currently to busy to handle your request.. But css works.. Wtf i wanna play day of defeat source

[Kobalttogo]

same issue here in the Netherlands, as soon as I go to a gamelobby, I get a message that says that Steam connect failed.
My prestige icon has dropped to the basic one, although its shown properly in the overwiew menu.

[Kobalttogo]

same issue here in the Netherlands, as soon as I go to a gamelobby, I get a message that says that Steam connect failed.
My prestige icon has dropped to the basic one, although its shown properly in the overview menu.

was online again, but still shaky with server disconnecting during gameplay....this was same prob as last week...:rolleyes:

[Tontoman]

Yeah, got the same 'too busy to handle your request'. You'd think Valve with all there stat gathering would know the server demands and upgrade accordingly so you don't get outages during patches. Oh wait, that might cost money. They are not a subsidiary of BP are they?

[joemtnbike]

Yeah, got the same 'too busy to handle your request'. You'd think Valve with all there stat gathering would know the server demands and upgrade accordingly so you don't get outages during patches. Oh wait, that might cost money. They are not a subsidiary of BP are they?

Bandwidth is a problem that Valve admits to just throwing money at.
In a recent interview with Gabe that I saw he stated that they use more bandwidth than the entire country of Italy.

Often performance problems are not just with the servers but somewhere along the many hops between the end-user's connection and the servers.

Have you tried using a different download region.
http://store.steampowered.com/stats/content/

[wiggdogga]

I'm sorry you're having trouble, wiggdogga, but the fact of the matter is that Steam isn't down. If you can't connect, there's something going on between your client and the Steam servers.

then why has this only happened after a steam support recommended fix, for a ♥♥♥♥♥♥♥♥ steam problem which i didnt bring about? and why is it happening now? ive downloaded plenty of updates and all that from steam, and have changed no internet settings at all.

btw, steam isnt 'down' for me per se- it goes to download a client update and continually stalls at 50%. meaning i cant use it at all

[joemtnbike]

then why has this only happened after a steam support recommended fix, for a ♥♥♥♥♥♥♥♥ steam problem which i didnt bring about? and why is it happening now? ive downloaded plenty of updates and all that from steam, and have changed no internet settings at all.

btw, steam isnt 'down' for me per se- it goes to download a client update and continually stalls at 50%. meaning i cant use it at all

2 million people on steam today. You are having a problem.
That does suck but its more likely a problem specific to your configuration than a problem with the new steam client.

[wiggdogga]

so i just managed to get the problem fixed. had to get a friend to torrent all his steam files to me, then had to copy paste them into my steam folder.

how can it be a problem 'specific' to me when so many other people get it? and if it was a problem with my net, surely other downloads wouldnt work? and when ive been able to download multiple other steam client and game updates with no issue before? i enjoy steam, but its buggy as hell. and im still getting problems with my weekly l4d2 update (the proposed FIX recommended by steam support brought about this whole problem).

i enjoy steam, but its simply far too buggy and prone to ridiculous ♥♥♥♥ ups

[raxtor]

I'm download fine at around 500 KB/s, which is the maximum of my connection. I haven't seen any slowdown today but I guess if you have bandwidth problems, you could try switching to different servers since the problem is not always related to their servers.

[5h4m4n]

Is anyone on the East Coast US still having problems? I'm still getting the "cannot connect" errors, and I've tried everything but uninstalling and reinstalling steam from scratch, which I'd REALLY like to avoid.

No update on the issue in the downtime thread, so I assume the issue is ongoing.

[Mindy Mansauce]

Is anyone on the East Coast US still having problems? I'm still getting the "cannot connect" errors, and I've tried everything but uninstalling and reinstalling steam from scratch, which I'd REALLY like to avoid.

No update on the issue in the downtime thread, so I assume the issue is ongoing.

This what I dealt with also

[christenlanger]

I'm in the Asia region and I'm having problems logging in. I've restarted my connections from my modem to my router, and etc. I'm still not being able to connect.

[MikeBlaszczak]

I've moved the punkbuster and IW.net posts to their own thread (http://forums.steampowered.com/forums/showthread.php?t=1304911). Please remember that this thread is for the discussion of Steam downtime.

[Hendo]

title says it all, this happened a few hours ago and was fixed quick so hopefully they will fix it soon...

[Bearkin]

Are they busy? If that's the case, go to Settings and then Download and change the region server.

[atnel8ly]

Things have been working fine for me as of today.

[General Jameson]

If you want to see if maintenance or something is going on check this thread.
http://forums.steampowered.com/forums/showthread.php?t=784745

[randal1013]

steam won't even let me log on now. i can't even play single players games. this is some serious bulls--t.

[hypernation]

Steam is down 11:53 EDT (GMT-4). Awesome sauce, hope I don't run out of beer before it comes back up.

EDIT:
Uhh, exit and sign in and it's back... duh.

[BlackRaven]

MW2 matchmaking is not working.

[metal.satch]

OMG! thank god, lol i thought my account got jacked or something? I was playing MW2 and was thrown into some mod server and i added some guy.

and then Boom! cant log in. Scared the mess out of me.

[truantx]

Glad to hear the MW2 kids have isolated their problem. Any real gamers having any issues? L4D2 is broken for me as of 10:56 am.

[antisocial21]

Yes, Steam Cloud is not working at all and steam keeps connecting and disconnecting, I think alot of people are experiencing problems

[The_Garden2010]

is anyone else getting the "No connection" message at the Steam's bottom right about now? for me, Steam starts but it says No Connection, and I can't access the store or anything else. my internet connection is obviously fine, otherwise I wouldn't be able to post this

[baffe]

is anyone else getting the "No connection" message at the Steam's bottom right about now? for me, Steam starts but it says No Connection, and I can't access the store or anything else. my internet connection is obviously fine, otherwise I wouldn't be able to post this

me too :eek:

[lucas755]

Yup, me too. I guess it's down.

[aerion2279]

Having the same problem... I open steam, at the bottom it shows 'No Connection', and i can't open my 'Friends list'. My i-net connection is fine, from Belgium btw.

When i want to exit/close steam it says that it is synching files, that steam will close after synching, but it doesn't do jack...

[terrible]

Says no connection too, no lobbies in l4d and dow2 says: You must be connected to authentication server in order to play multiplayer, because it uses steamworks

[Bayonet]

Same thing in l4d and l4d2

[freeman211986]

http://forums.steampowered.com/forums/showthread.php?t=1358058

Some users have serious problems with the community and can't acces certain games that use steam cloud (MW2 is one of them). Is Steam support aware of this ? There's no announcement on the Steam downtime thread.

[DRUNKCANUCK]

Yep same thing happening to me, I am giving them a bit to resolve otherwise they will feel the wrath of my QQ on complaints

..I've been frustrated with steam either working poorly or in cases like today not working at all...community functions and friends are also down, but I am running in online mode...and logged in

[dubbs]

im getting no connection could be made blablahblah... is this the error you guys get?

[Bidopex]

Yeah it's really frustrating, especially that it works fine while im working 9 hours everyday, but then is always down when I am home.

They could at least make an announcement.

[NedStar]

Same here.

[khioshi]

Im getting "Failed to join steam lobby" on every single attempt , even after restarting the steam client and games. (Cod mw2)

[webbugt]

yup
happening to me too
steam friends keeps on dying. I log in for half a sec, then it's dead again...
It's irritating cause I can't play tf2 with any unlocks now...

[comardevu]

Yep is it really that hard to announce downtimes? Just a short news would be sufficient or would a server status page really be that much of an effort?

[Bearwithaplan]

DOWN!!!

[lucas755]

Back up, it seems.

EDIT: Or not. It just showed I had something downloading, but no connection again.

[Galenor]

Back up, it seems.

EDIT: Or not. It just showed I had something downloading, but no connection again.

It seems to have throes. For me, the friends list loads, all my friends are visible (albeit offline), and then 5 seconds later, back to the network connection message.

[Viptor]

Oh come on it is already taking too long. I have waited now for like two hours :/

[Sierra Oscar]

What sort of errors are you getting? General connection errors?

[1PuEBlo1]

Steam is down here too, I wanted to play l4d2 with a friend and couldn't join the lobby. Just getting the message "session is no longer available". Then I restarted Steam and " No connection" :o

[twnty7]

also: http://forums.steampowered.com/forums/showthread.php?t=1358003

[Bearwithaplan]

Wow are you serious? It goes on and off every ~15seconds....

And NO. it's not my internet.

[CWalkthroughs]

STEAM Cloud errors for me.
I can't see friends and none of my games have the completely synced symbol.


EDIT: https://steamcommunity.com/id/CorkscrewTehKilla

All my friends are on, except me!

[TaJ2012]

stupid ♥♥♥♥ing valve turned steam servers off to make some coffee in a coffee machine

[gNatFreak]

Must... play... now...

But all my good games need Steam to be on DX

[Viptor]

Working!! YEAH :D

EDIT: ah god damn NO *cry* :(

[thehellstalker]

where are you guys from?

i'm from uk and all i'm gettin is not connection and then a few seconds then no connections again.

[Sierra Oscar]

I will pass the info along, although I suspect Valve are already working to resolve the issue.

If you could provide your location and the error messages you are receiving (if any) it may be useful for those investigating the problem.

[CWalkthroughs]

where are you guys from?

i'm from uk and all i'm gettin is not connection and then a few seconds then no connections again.

Same.

[Viptor]

Friends offline- Friends online- Friends offline- Friends online

and that is happening every 15 seconds :/

[thehellstalker]

I will pass the info along, although I suspect Valve are already working to resolve the issue.

If you could provide your location and the error messages you are receiving (if any) it may be useful for those investigating the problem.

"no network connection could be made to steam servers. steam will auuto...." that one.

i was playing on supcom2 with some mates and realise i couldnt c any games; then they couldnt see.

location is UK. - midlands

[oscillik]

in the UK (Halton, Cheshire), with Virgin Media cable broadband (50Mbps)

i'm able to start Steam without any connection errors upon launch, however when the main Steam window opens, it says "NO CONNECTION" at the bottom.

[Bearwithaplan]

canada, east coast

no errors...

just connects and drops again every ~15-30secs?

[EditioN-]

I'm having the same problems on friends, but i tried to fix the problem by deleting every file except steamapps folder and steam.exe, now i started steam and all my games disappeared, i have no games on the library :X

Lisbon, Portugal
http://steamcommunity.com/id/EditioN-/

[Sierra Oscar]

I'm having the same problems on friends, but i tried to fix the problem by deleting every file except steamapps folder and steam.exe, now i started steam and all my games disappeared, i have no games on the library :X

If the game files are in the correct location they should show up, try logging in and then out of your account.

[ebongrayprince]

I took some screenshots of the errors I, along with these people have been having.

When loading Steam, it immediately gives a connection error, followed by a differently-worded assessment in the friends list:

http://dl.dropbox.com/u/1115439/Steam%20Connection%201.png
http://dl.dropbox.com/u/1115439/Steam%20Connection%202.png

When Steam makes a connection, the friends list looks like this for a few seconds before saying it has no connection again:

http://dl.dropbox.com/u/1115439/Steam%20Connection%203.png

When exiting Steam from the taskbar, you get this message:

http://dl.dropbox.com/u/1115439/Steam%20Connection%204.png

If the friends list (and I'm using this as an example because it's the most available real-time evidence) connects enough to let you talk to somebody, it's only for a matter of seconds before Steam loses connection again.

I hope this helps :P

EDIT: I'm in the Dallas, TX area

[Galenor]

What sort of errors are you getting? General connection errors?

On Steam Friends:

No network connection could be made to the Steam servers. Steam will automatically retry connection until the service becomes available.

I took some screenshots of the errors I, along with these people have been having.

Also, all of that. :)

[EditioN-]

If the game files are in the correct location they should show up, try logging in and then out of your account.

Games are back, but friends network is still having connection issues.

[Viptor]

I took some screenshots of the errors I, along with these people have been having.

When loading Steam, it immediately gives a connection error, followed by a differently-worded assessment in the friends list:

http://dl.dropbox.com/u/1115439/Steam%20Connection%201.png
http://dl.dropbox.com/u/1115439/Steam%20Connection%202.png

When Steam makes a connection, the friends list looks like this for a few seconds before saying it has no connection again:

http://dl.dropbox.com/u/1115439/Steam%20Connection%203.png

When exiting Steam from the taskbar, you get this message:

http://dl.dropbox.com/u/1115439/Steam%20Connection%204.png

If the friends list (and I'm using this as an example because it's the most available real-time evidence) connects enough to let you talk to somebody, it's only for a matter of seconds before Steam loses connection again.

I hope this helps :P

EDIT: I'm in the Dallas, TX area

Exactly same errors here. Hope it will get fixed soon....

[Chaos285]

United States

The only "error" I can report (if you can call it an error) is that, when exiting out of Steam, I get a message saying:

"Steam is currently syncing your game files with the Steam Cloud. Steam will automatically exit when this is completed.

To force Steam to exit without syncing your files, click 'Exit Now'"

Significant? I dunno, but that popup only shows up for a second before disappearing (probably directly related to Steam connecting and disconnecting).

[lucas755]

For me, nothing is working. No games, "NO CONNECTION" on the bottom of Steam. Northeastern US.

[mouton]

Lobbies and games in l4d2 still disconnect on join attempt.

EDIT: Oh, I am in Poland.

[kwadie]

Steam connects and disconnects every 20sec. Stop switching the On/Off button please Valve ! ;-)

[Galenor]

Noes! Now when the friends list appears, I can see everyone online before it dies again. This is some sort of torture :(

[gizmo198127]

same, my steam connects briefly, for like a second then says no connection, then connects again and the cycle continues..

wtf is goin on?

[Dagerron]

right now for me it shows "no connection" and there are 4 friends online, and when i go to play L4D2, i see friends entering other games, but i cant do anything. east coast US.

[webbugt]

Their hamster army that powered the servers apparently got tired...

[thehellstalker]

hope this get sorted soon

[Viptor]

Ah damn, I see the friends list appear with all my friends online and some in games. I am starting to think 'Oh yeah it is working again' and then argh- 'No network connection could be made to the Steam servers....'

[Galenor]

A small note to add: when the friends list pops up, despite my avatar border being blue and being able to see other people online, if I click to change my status, it's set to Offline. Trying to click other statuses doesn't work.

[Bearwithaplan]

I hope this is a sign they're rolling out a huge l4d update and their severs are going berserk!

[Viptor]

Good thing that retail games still work :D 'Starting Anno 1404' :P

[thehellstalker]

lol keep dreaming mate haha

[ebongrayprince]

I took some screenshots of the errors I, along with these people have been having.

When loading Steam, it immediately gives a connection error, followed by a differently-worded assessment in the friends list:

http://dl.dropbox.com/u/1115439/Steam%20Connection%201.png
http://dl.dropbox.com/u/1115439/Steam%20Connection%202.png

When Steam makes a connection, the friends list looks like this for a few seconds before saying it has no connection again:

http://dl.dropbox.com/u/1115439/Steam%20Connection%203.png

When exiting Steam from the taskbar, you get this message:

http://dl.dropbox.com/u/1115439/Steam%20Connection%204.png

If the friends list (and I'm using this as an example because it's the most available real-time evidence) connects enough to let you talk to somebody, it's only for a matter of seconds before Steam loses connection again.

I hope this helps :P

EDIT: I'm in the Dallas, TX area

Changed picture file types for easier/quicker viewing:

http://dl.dropbox.com/u/1115439/Steam%20Connection%201.jpg
http://dl.dropbox.com/u/1115439/Steam%20Connection%202.jpg
http://dl.dropbox.com/u/1115439/Steam%20Connection%203.jpg
http://dl.dropbox.com/u/1115439/Steam%20Connection%204.jpg

[Dagerron]

i can click different steam groups that im joined with in L4D2, and i see ppl playing in them, but when i try to it says im not connected...

[Bearwithaplan]

Failed to load web page (unknown error).-118

Failed to load web page (unknown error).



hmmm some new error on the community page. Never seen that before..

[bob123]

TF2 wont load or any Half Life 2 games either

Portal does and old CS games and other non-valve games do but the others dont!

it says launching team fortress 2 and then the box goes and nothing...

Can someone please help!

Games that wont load:
TF2
CS:S
HL2
ep.1
ep.2

is this downtime the reason why?

[kyono]

Cannot connect to friends via Steam through Modern Warfare 2. When it does FINALLY let us group up it doesn't allow us to connect to games together and instead sits idling at "looking for more players".

[Malteserr]

Steam screwing up here too. Same problems as above and can't join any games in Modern Warfare 2... gets stuck at "looking for more players"..

[shadowcreaper]

STEAM IS DEAD ATM, any ideas when it going to come online?? i wana play mw2

[Furah]

Very angry Aussie with NO CONNECTION problem here. I am, however, able to update TF2. My simple Aussie mind is confused about this.

Guess I'll have to do some late-night boxing with my pet roo....

EDIT: Steam is annoying me with Your account details have expired.

[SyrenOfScripts]

Is there an ETA for this? We want to...y'know...play our games...

[Mr Boogeyman]

Just wait till 10am PST they are probably just updating the servers and website. Or it's the Polycout winners :D

[Davidinator]

Very angry Aussie with NO CONNECTION problem here. I am, however, able to update TF2. My simple Aussie mind is confused about this.

Guess I'll have to do some late-night boxing with my pet roo....

EDIT: Steam is annoying me with Your account details have expired.

Lol, nice. Confused American here too, but unfortunately I have no "roos" to box with.

I'm guessing it's an unexpected downtime because I didn't see any announcements in the "official" downtime announcement thread. Someone tripped and ripped out the server cables!

[Furah]

Just wait till 10am PST they are probably just updating the servers and website. Or it's the Polycout winners :D

Then why is all of Steam offline? Does Gabe really need everyone to help choose the winners?

[Johnny2M]

Then why is all of Steam offline? Does Gabe really need everyone to help choose the winners?

Go out side. It such a great and sunny day.

[oscillik]

Go out side. It such a great and sunny day.

but the summer sale warned of...dangers

[GeneSIS^]

everyting works for me fine, but steamcommunity is very slow
Finland

[MrJohno]

any news on when its back online? UK time?

[seth189]

No official want to say at least something like "A bird just pooped allover the serverrack that -too bad- looked like a bomb explosion, inducing some weird-looking valve-special-taskforce to blow up the whole serverroom to eventually prevent any suspicious from fleeing?" That, indeed, would be some kind of nice information. However, I may just have to take a nap.

[kalsmaps]

Dead for me..UK..
I wanna play MW2 why the double xp is still on... :-(

[sighpie]

Friends offline- Friends online- Friends offline- Friends online

and that is happening every 15 seconds :/

Exactly the same - UK, London.

[Stekay27]

looking at the logs... there servers are either being DOS attacked... or the cleaner unplugged there INET ... hmmm the joys of steam!!

[scotland372]

any news on when its back online? UK time?

Working fine for me in UK just now.

[kalsmaps]

Its back on for me now...UK... :-)

[Furah]

Go out side. It such a great and sunny day.

It's like 2:45AM here. I'd go to bed but I woke up at 5:30PM from watching South Park all last night.

[Davidinator]

AMURRIKA is back online. Well, I am at least. TF2 woooooooooooooooooooooooooooooooooooooooooooo.

[ebongrayprince]

Working for me now as well :D TX, USA

[Furah]

BACK ON WOOOOO!

Good thing too, cause my roo is sleeping. Now if TF2 wouldn't suspend every 30 seconds I could play that. Been waiting a week to play, as I couldn't update it at home. Time to get 100K saps as Spy.

[sighpie]

Oh, back up now (was down for the past 4 hours since I turned my pc on). Back up as of 17:48 GMT.

[shikalukime]

works fine now, but my mw2 was deleted ! i don't know how it happen but i must download 12gb now...

[DRUNKCANUCK]

Can everyone confirm it is back up?

[Furah]

Yeah, it's back up.

[gizmo198127]

back up for me :)

[bob123]

still not working for me:( cant play TF2!

[lucas755]

Anyone else getting "NO CONNECTION"?

[FulValBot (ITA)]

me too...

[1PuEBlo1]

same here

[BPGulcose]

if steam is down can't you play games like Unreal Tournament 2004 mutliplayer?

[FulValBot (ITA)]

ut2k4 doesn't use steamworks. but when you try to run it when there are maintenance on steam can not run sometimes.

ps: steam is down for me, pls fix it :(

[defiant]

Yup. Down for me too.

[panzer_uk]

DOWN again how many times do you need to update this piece of crap.

[Estel]

And up again.

[FulValBot (ITA)]

no, for me its down...

[FauxReal]

Bah, at least now I know I'm not the only one. The downside of DRM servers...

Anyone remember the Yahoo! Music, MSN Music or Walmart Music DRM situations?

[Fick]

Its down now?

[SwirishNinja]

down...

[FulValBot (ITA)]

i don't think.

[Mazena]

Down for me. Rhythm Zone says leaderboards and achievements are locked because of it. Pfft. :p

[0hYeah]

Down down down.

Almost every day.

Down down down.

[BoEhSeR-OnKeL]

DOOOOOOOOOOOOOOOWWWWWWWWWWWWWWWWWWWNNNNNNNNNNNNNN -.-

[SAGEMOD]

what r u talking about , what is down , my steam is normal every day!

[Death8338]

just went down for me too

[handles]

down for me too. was down for 2 weeks, yesterday it was up, and now down again. anyone else get "unable to connect"?

[BG| Axis]

I can't connect. Is this the message of doom you guys are seeing?
http://imgur.com/WTn1v.jpg (http://imgur.com/WTn1v.jpg)

[Death8338]

I can't connect. Is this the message of doom you guys are seeing?
http://imgur.com/WTn1v.jpg (http://imgur.com/WTn1v.jpg)

for me, yes. I just started to get this about 20 minutes ago

[jp_rsardeto]

Down again. ._.

[MrUnderstanding]

Got kicked from Alien Swarm. :(

[SailorTaurus]

Just lost connection, can't even craft in TF2.

[kuben]

Up and Down up and Down.

[TruSkill]

and up again

[Sinomatic]

Like a yo-yo at the moment.

Got kicked from an Alien Swarm game as it happened too *sigh*

[DpNo1]

*sigh* Constantly connecting and disconnecting, trying to have a conversation here >.<

[olimango]

That's some successful maintenance they got right there.

[TruSkill]

Weird: can connect to L4D2 fine but MW2 hangs at Connecting to IWnet

[bloodypalace]

Weird: can connect to L4D2 fine but MW2 hangs at Connecting to IWnet

That's because steam friends is down.

[RavenDizzle]

Ok, you know what, I CAN'T GET 5 MINUTES OF GAMEPLAY IN ON ANY GAME. You guys ****ing fail at managing a game platform. Platform dies, I can't play mw2. You guys SUCK. I own like 3000$ worth of games on steam, mostly multiplayer, and its nice when ♥♥♥♥ keeps going down. Morons.

[KidD34TH]

Ok, you know what, I CAN'T GET 5 MINUTES OF GAMEPLAY IN ON ANY GAME. You guys ****ing fail at managing a game platform. Platform dies, I can't play mw2. You guys SUCK. I own like 3000$ worth of games on steam, mostly multiplayer, and its nice when ♥♥♥♥ keeps going down. Morons.

Chill out dude, servers back online and if you read the OP you would have seen a thread that announces planned downtime.

[DoctorHeadcrab]

There will be a Steam Server update today July 21 around 04:00 PDT (GMT-0700). The downtime is expected to be very brief. Content downloads and game play should not be affected.

Game play totally not affected. thx guise.

[RavenDizzle]

MW2, a game I paid 60$ for, and I can't play because the FAIL steam cloud keeps going up and down. It's NOT up, its cutting in and out. ♥♥♥♥ this ♥♥♥♥. I tell you, if I could get any of these games to work without this ♥♥♥♥ program, I would. Any moron who says this doesn't affect gameplay is just that; a tard.

[KidD34TH]

MW2, a game I paid 60$ for, and I can't play because the FAIL steam cloud keeps going up and down. It's NOT up, its cutting in and out. ♥♥♥♥ this ♥♥♥♥. I tell you, if I could get any of these games to work without this ♥♥♥♥ program, I would.

I haven't lost connection in 5 minutes. The maintenance period seems to be complete and I'm playing Alien Swarm just fine.

[TruSkill]

Easier answer= Blame Activision

[RavenDizzle]

Easier answer= Blame Activision

Easy answer: Blame steam for going down. Activision doesn't make steam go down, valve does.

[TruSkill]

only game not up and running is MW2

[RavenDizzle]

only game not up and running is MW2

Anything that relies on the steam friends network is down. Including L4D, AND alien swarm.

[KidD34TH]

Anything that relies on the steam friends network is down. Including L4D.

Like I said Raven, I'm not having any issues. It's been almost 10 minutes now.

[TruSkill]

yeah, thats why im playing L4D2 right now

[DoctorHeadcrab]

yeah, thats why im playing L4D2 right now

Try making a lobby.

[BROfest]

Easy answer: Blame steam for going down. Activision doesn't make steam go down, valve does.

You should really chill out. OH NO FOR A WHILE I CAN'T PLAY A VIDEO GAME!!!!! WAH WAH WAH!!!! Be a man, I'm sure the gameplay time you have gotten out of MWFAIL2 massively outweighs this teeny tiny amount of downtime anyways. It's not like it's not going to be back up.

[Skaery]

Like I said Raven, I'm not having any issues. It's been almost 10 minutes now.
Well, me and my friends can't connect to any servers in L4D2, and friends keeps going down.

btw, 45 min is not brief...

[Dekabreak]

Yeah, like Modern Crapfare 2 has to be the more important thing to be fixed during the downtime.

[KidD34TH]

Well, me and my friends can't connect to any servers in L4D2, and friends keeps going down.

btw, 45 min is not brief...


Well, I'm not having any issues at this very moment. Though, the biggest issue I did have and seems to be resolved now is that Portal kept trying to download. I uninstalled the game forever ago and it just kept wanting to re-install.

So it looks like they're trying to fix a bunch of issues before bringing the servers fully back online.

Again, I stress that I haven't lost connection in.. 14 minutes now. So it seems that they're done, just took them a bit longer than they expected.

[ChaosBahamut]

You should really chill out. OH NO FOR A WHILE I CAN'T PLAY A VIDEO GAME!!!!! WAH WAH WAH!!!! Be a man, I'm sure the gameplay time you have gotten out of MWFAIL2 massively outweighs this teeny tiny amount of downtime anyways. It's not like it's not going to be back up.

If you freaking jinx it, I'll sick a whole bunch of headcrabs and swarm parasites at you. :P


Seriously though, everyone needs to just grow up. (by everyone, I mean people who complain about maintenance downtime) Steam'll be back up soon enough.

[RavenDizzle]

You should really chill out. OH NO FOR A WHILE I CAN'T PLAY A VIDEO GAME!!!!! WAH WAH WAH!!!! Be a man, I'm sure the gameplay time you have gotten out of MWFAIL2 massively outweighs this teeny tiny amount of downtime anyways. It's not like it's not going to be back up.

You know what, you little prick? I AM a man, I work all day, I have a ♥♥♥♥ing job, and if I want to play a game after work, thats my perogative, but when a ♥♥♥♥♥♥♥♥ distribution platform foils that chance, it's bull♥♥♥♥.

[sciss0rz]

Steam has disconnected/reconnected eight times since downtime started. Is maintenance finally done?

[Getsuga Tensho]

I'm just getting annoyed at the fact that it keeps going down in the middle of chat. Middle of typing and lose connections, come on - have some global announcemenst, 10-15mins announcement in advance to let people finish up for a short downtime and just keep the servers down for the maintenance instead of continuously reconnecting and disconnecting several times and a short period of time.

[Marcothy]

Is it just me, or are yall letting the new guy handle the maintenance today?

[RavenDizzle]

No, it's probably just Gabe Newell.

[gamer99]

where all are having same problem, hope to be fix soon.

[SirPorkchop]

I sure love getting 3 letter typed to friends before having it interru-
Your state is set to Offline.
Lost connection to Steam, will rejoin chat automatically when connection regained.

[Mangr0v3]

http://store.steampowered.com/stats/

It's down.

[tnk343]

It's not NEAR "very brief" ffs! Almost hour of constant up and down.
No chances to play in L4D2.
You guys should NOT turn ON your servers untill all maintenance stuff is done and do not announce brief down when it's not brief.

Or at least when you understand that you're screwed up just edit your maintenance announcing post with up-to-date info thank you.

[dew gal]

It's not NEAR brief ffs! Almost hour of constant up and down.
No chances to play in L4D2.
You guys should NOT turn ON your servers untill all maintenance stuff is done and do not announce brief down when it's not brief.

according to http://store.steampowered.com/stats/ it looks like the maintenance was finished with little damage done, it only broke an hour ago or so (although I haven't been able to connect for the last 2)

[TruSkill]

Think its gone beyond maintenance at this point. MW2 keeps coming up and going down, most other games appear to be playable now. Something probably happened requiring more work on the servers.

[tangibleLime]

looks like Steam hired Helen Keller to do the maintenance today

[watersupreme]

Is this still there for other people? Because I still can't go online ;(

[Chapa9dj]

The friendlist constantly going down for me as well. :eek:

[lawsie69]

its back up.... for how long though?