Steam Downtime Discussion Thread

[Pandii]

I'm honestly sick of every game I play these days is down for maintaince, is something going on with the world?

[Zorlac]

We asked you if you were done. You didn't respond, so we went ahead with the update.

As funny as that is if there was an update you should have let people know...and not done it in the middle of the day.

[H4wkeye998]

Aaaand Steam is down yet again. This is like 5th time today.

[Getsuga Tensho]

It's down for me as well. Would be nice if there was a global announcement about these downtimes in Steam before it happens. Like maybe a message telling us it'll be down the next day and a warning 10 mins in advance. The friends list window just tells me it's lost connection, not that it's down for maintenance like it seems to be - would just be nice to know when it's going down when it's down so often these days.

[derrman0426]

As funny as that is if there was an update you should have let people know...and not done it in the middle of the day.

There are different time zones to yours, updates are usually done when there is the fewest people on.

[byteasc]

It's down for me as well. Would be nice if there was a global announcement about these downtimes in Steam before it happens. Like maybe a message telling us it'll be down the next day and a warning 10 mins in advance. The friends list window just tells me it's lost connection, not that it's down for maintenance like it seems to be - would just be nice to know when it's going down when it's down so often these days.

We assume its down for "maintenance", but with the number of issues in the last few days, seems like they need to fix some hardware or make some serious hardware upgrades

[MrJean]

Yup, no network connection for me too..

[Cheesycake]

Augh, went down just as I was about to buy the Serious Sam pack. Hurry up steam, I want to get to the mindless shooting!

[GhostToast]

hopefully this update is fixing the recent problems. like a new server or something.

[Zorlac]

There are different time zones to yours, updates are usually done when there is the fewest people on.

it's the middle of the day where valve is located, North America.

[seseorang]

At least now I know it's not just me that's affected. I'll try again in a couple hours or in the morning

[Rogersdead]

We assume its down for "maintenance", but with the number of issues in the last few days, seems like they need to fix some hardware or make some serious hardware upgrades

Did you get the weekend deal? ;)

[dazlious]

Steam is currently down...

Germany/Berlin

Only the Store is available for me

Friends & Game-Syncing is down

[nalandial]

I don't understand why the whole thing should go down as if their data center caught fire or exploded. It seems like they should maintain two separate networks and switch over to the 2nd one when they need to do maintenance on the first, then switch to first and update 2nd.

It goes down entirely too often, and is a problem today in particular because the L4D2 CEVO tournaments are supposed to be happening.

[FulValBot (ITA)]

i recommend/suggest also to check some other site because for example facebook today doesn't work, and not only this...

[nalandial]

i recommend/suggest also to check some other site because for example facebook today doesn't work, and not only this...

i don't think they're related....

[derrman0426]

it's the middle of the day where valve is located, North America.

Well that is when they work, and East Asia and Australia are asleep...

Well im from Australia and its 4, and im not asleep :P

[SKiLLY2]

So, wait, steam is completely down for you guys?? As in you can't even log in and play games?

The only thing that's down for me is steam community/friends which is hardly an issue if it's down for 30 min.

[ilh]

i recommend/suggest also to check some other site because for example facebook today doesn't work, and not only this...

SKYNET.

This is the end.

Goodbye

[hahaokayman]

Well, I guess I have to go back to doing things...real life things:rolleyes:

[nalandial]

So, wait, steam is completely down for you guys?? As in you can't even log in and play games?

The only thing that's down for me is steam community/friends which is hardly an issue if it's down for 30 min.

The community/friends are down, which means any game that uses matchmaking such as L4D2 is not playable. Or if I'm in a game with a friend and my game crashes, I can't get back in.

[ilh]

So, wait, steam is completely down for you guys?? As in you can't even log in and play games?

The only thing that's down for me is steam community/friends which is hardly an issue if it's down for 30 min.

You cannot sync with games that use the cloud. Tis gash.

[Centerdeal]

Since last night, I have been having trouble with my connection when playing Left 4 dead. I am able to play in offline mode, but having problems connecting online, and seeing that Left 4 Dead game is "syncing". I have restarted my computer and programs, etc., but to no avail. Do I need to delete a file or reinstall the entire program? I'm at a lost.

[MrX3N]

This downtime is ♥♥♥♥in scary. At first I was just unable to connect to any MW2 server. So I restarted Steam... and WTF there were no games on my account, I had no account name (box in the settings was empty).

[epsylon_Z1]

The community/friends are down, which means any game that uses matchmaking such as L4D2 will not work.add TF2 to the list

[HammerLegionary]

I always hate it when steam goes down.

[soundcreepy]

So, wait, steam is completely down for you guys?? As in you can't even log in and play games?

The only thing that's down for me is steam community/friends which is hardly an issue if it's down for 30 min.

its an issue if your wanting to play a game that uses steam cloud, you can still play it but im not wanting to risk not keeping my progress

[ScaryStuff]

One can only hope they are fixing the 'cannot connect to host' issue and maybe FIX VAC SO WE DON'T GET WALLBANGED AND AIMBOTTED IN EVERY FREAKING GAME!!!!

[irogue]

Weird in this day and age, that valve havent enough redundancy or common sense to atleast inform users of an impending down time period.

We all understand there is times you cannot predict the future but if it is planned maintanence or maintanence the techs know is going to effect clients i don't see why there is an issue still in the year 2010.

The costs by missed sales would be huge and also the costs involved with tech support responding to questions by new users or older ones who dont realise the issue would be reduced by a simple little pop up stating down for maintanence, we apologise for the inconvenience blah blah..

[gimpymoo]

I don't understand why the whole thing should go down as if their data center caught fire or exploded.

LOL

No updates from anyone though.

[AlexyeNov]

that's all... :mad:

[Pandii]

Since last night, I have been having trouble with my connection when playing Left 4 dead. I am able to play in offline mode, but having problems connecting online, and seeing that Left 4 Dead game is "syncing". I have restarted my computer and programs, etc., but to no avail. Do I need to delete a file or reinstall the entire program? I'm at a lost.


Steam is having problems at the moment, just wait some more time, it should be fixed soon.

[epsylon_Z1]

http://forums.steampowered.com/forums/showpost.php?p=17063766&postcount=247

[Sonikku]

One can only hope they are fixing the 'cannot connect to host' issue and maybe FIX VAC SO WE DON'T GET WALLBANGED AND AIMBOTTED IN EVERY FREAKING GAME!!!!

Sounds like you're a MW2-player. Please ask ActiBlizz/IW to fix their game since IW failed at integrating VAC properly into MW2.

[HammerLegionary]

FIX VAC SO WE DON'T GET WALLBANGED AND AIMBOTTED IN EVERY FREAKING GAME!!!!

I don't see how this is relevant...

[epsylon_Z1]

http://forums.steampowered.com/forums/showpost.php?p=17063867&postcount=248

[derrman0426]

Weird in this day and age, that valve havent enough redundancy or common sense to atleast inform users of an impending down time period.

We all understand there is times you cannot predict the future but if it is planned maintanence or maintanence the techs know is going to effect clients i don't see why there is an issue still in the year 2010.

The costs by missed sales would be huge and also the costs involved with tech support responding to questions by new users or older ones who dont realise the issue would be reduced by a simple little pop up stating down for maintanence, we apologise for the inconvenience blah blah..

http://forums.steampowered.com/forums/showpost.php?p=17063766&postcount=247
http://forums.steampowered.com/forums/showpost.php?p=17063766&postcount=248
It came a bit late though...

[soundcreepy]

http://forums.steampowered.com/forums/showpost.php?p=17063766&postcount=247
http://forums.steampowered.com/forums/showpost.php?p=17063766&postcount=248
It came a bit late though...

its better than nothing

[AlexyeNov]

http://forums.steampowered.com/forums/showpost.php?p=17063867&postcount=248

♥♥♥♥ off to that MikeBlaszczak debugman :(

[Protoss]

I hope it will be up at 1 AM CET so I can play Civ V. :-)

[jdub]

Sounds like you're a MW2-player. Please ask ActiBlizz/IW to fix VAC since IW failed at integrating it properly into MW2.

4 out of my 5 favorited games are steam cloud games, independant of the anti-cheat system VAC. Its beginning to get a bit frustrating, with the cloud down ever day or every other day.

[TurkeySandwhich]

♥♥♥♥ off to that MikeBlaszczak debugman :(

Quit being a ♥♥♥♥♥♥bag.

[omgitsmewazap]

Was playing tf2, left tf2 on and took a shower and found out it's also down here.
East Europe.
Store is working, community and friends aren't

[cylon]

add TF2 to the list

You can still PLAY it though, just not pick and choose the particular friends you want to invite to that particular server.

[Chapa9dj]

Good thing i'm at work. :)

[Sonikku]

4 out of my 5 favorited games are steam cloud games, independant of the anti-cheat system VAC. Its beginning to get a bit frustrating, with the cloud down ever day or every other day.

He didn't complain about Steam-Cloud though so your post makes no sense in reply to mine.

[AlexyeNov]

You can still PLAY it though, just not pick and choose the particular friends you want to invite to that particular server.

Cant play in L4D with ppl. And i doesnt want to play with bots.

[Domo]

I gonna use the downtime to say that Valve is the best Game Publisher & Developer.

Ive never seen a company like Valve putting so much time into ther games.

[ititj]

So I take it Steam is down, HOWEVER, I want to make sure my issue is related to this.

I'm trying to log in to my account on the Steam store to purchase Serious Sam HD Gold and it says "Incorrect Login" - is that the correct error message for Steam being down, or should I be worried that my accout was hijacked?

[Us3r]

I gonna use the downtime to say that Valve is the best Game Publisher & Developer.

Ive never seen a company like Valve putting so much time into ther games.

I h8 u.

[MrX3N]

So I take it Steam is down, HOWEVER, I want to make sure my issue is related to this.

I'm trying to log in to my account on the Steam store to purchase Serious Sam HD Gold and it says "Incorrect Login" - is that the correct error message for Steam being down, or should I be worried that my accout was hijacked?

Same issue. Downtime related.

[ViperGrendal]

It would be nice if they would at least separate out the friends list to a different "network" so you at least can communicate with people when everything else is down. Either that or spend a few bucks and run a redundant network so they can work on it without taking it completely offline.

Seriously Valve, this a major fault that you CAN fix. Isn't keeping your customers happy worth a few bucks on the corporate scale? Does the Steam Store go down like this? Does it run on redundant servers? That's what I thought....

[mclazyj]

Guess this means no Torchlight on my lunchbreak. That kind of sucks, but I guess I will go back to Mirror's Edge for the day.

[Chapa9dj]

With Steam and Facebook down i have no doubt that someone is manipulating the internets and intertubes :p

[VicToMeyeZR]

SO does this affect us playing ALL games? Cause I get a key server failure on a single player game. That's kind of ♥♥♥♥♥♥♥♥.

[MrX3N]

It would be nice if they would at least separate out the friends list to a different "network" so you at least can communicate with people when everything else is down. Either that or spend a few bucks and run a redundant network so they can work on it without taking it completely offline.

Seriously Valve, this a major fault that you CAN fix. Isn't keeping your customers happy worth a few bucks on the corporate scale? Does the Valve Store go down like this? Does it run on redundant servers? That's what I thought....

The Steam Community is seperated from the content and authentification network. But when your whole serverfarm is down... yea I guess you can imagine

[soundcreepy]

SO does this affect us playing ALL games? Cause I get a key server failure on a single player game. That's kind of ♥♥♥♥♥♥♥♥.

If you havn't played the game before then i would assume that yes, offline mode would not work

[jdub]

He didn't complain about Steam-Cloud though so your post makes no sense in reply to mine.

Just using your reply as a jumping-off point. Server downtime and problems with VAC are two different things, so your reply makes no sense in relation to this thread. :P jk

[Sonikku]

It would be nice if they would at least separate out the friends list to a different "network" so you at least can communicate with people when everything else is down. Either that or spend a few bucks and run a redundant network so they can work on it without taking it completely offline.

Seriously Valve, this a major fault that you CAN fix. Isn't keeping your customers happy worth a few bucks on the corporate scale? Does the Valve Store go down like this? Does it run on redundant servers? That's what I thought....

Um, right. Why should Valve do it the complicated way and separate all services from each other? Then every individual service needs it's own downtime and maintenance which would make it even more confusing than having the whole service down for one maintenance-period.

Other services like Microsoft's LIVE-Service or the PSN are also fully down when a maintenance occurs.

[MrX3N]

With Steam and Facebook down i have no doubt that someone is manipulating the internets and intertubes :p

That's right. Level3 (a tier-1 ISP who ownes lines from Europe to the USA) seems to have some major problems with their network.

[predcon]

So I take it Steam is down, HOWEVER, I want to make sure my issue is related to this.

I'm trying to log in to my account on the Steam store to purchase Serious Sam HD Gold and it says "Incorrect Login" - is that the correct error message for Steam being down, or should I be worried that my accout was hijacked?

I'm also having the same problem logging into the store from my client AND from another browser. The client itself has "NO CONNECTION" displayed where it normally display "1 DOWNLOAD RUNNING/COMPLETE" when I'm downloading a new game or update. The NEWS page says "An error was encountered while processing your request: No feeds configured."

[w0bbl3r]

It would be nice if they would at least separate out the friends list to a different "network" so you at least can communicate with people when everything else is down. Either that or spend a few bucks and run a redundant network so they can work on it without taking it completely offline.

Seriously Valve, this a major fault that you CAN fix. Isn't keeping your customers happy worth a few bucks on the corporate scale? Does the Steam Store go down like this? Does it run on redundant servers? That's what I thought....

Well said. I never thought of that, but now I do, I get a bit annoyed. They dont let the store servers go down, do they? No, because that would stop money comnig in until it was sorted.
I understand that valve are much better than pretty much any other dev when it comes to customer care and after sales support of their products, but when they are always saying that the people come first, yet blatantly show us otherwise just shows they are as liable to lie for greed issues as EA games or Ubisoft are.
But I must say, I havent seen steam down for this long in ages.

[StrifeRaZoR]

That's right. Level3 (a tier-1 ISP who ownes lines from Europe to the USA) seems to have some major problems with their network.

Level3 also hosts a fairly big business VOIP company! They're called Packet8. I did technical support for small businesses using their adapters.

***The More You Know!***

[HammerLegionary]

That's right. Level3 (a tier-1 ISP who ownes lines from Europe to the USA) seems to have some major problems with their network.

Someone must have tripped over the cable.

[DmxDex2020]

How long is it down for.

[tedmani]

Too long

[VicToMeyeZR]

If you havn't played the game before then i would assume that yes, offline mode would not work

Actually I have played it before.. Thats the stup1d part. Single player games being offline. Of course as steam says. "Steam is no intended to be for single player offline mode"...

Heres a thought QUIT SELLING SINGLE PLAYER OFFLINE GAMES!

[ViperGrendal]

The Steam Community is seperated from the content and authentification network. But when your whole serverfarm is down... yea I guess you can imagine


This is why large companies (like Valve) run server farms in multiple locations to limit the possibility of complete loss of service to their customers and potentially loosing $. I think Valve overlooks this point because A. games aren't "critical" and B. we're a captive audience.

[irogue]

Nothing is simple i know when it comes to networks or maintanence and synching the news for the clients aswell, but the ball seems to have been dropped in notifying clietns.

Yes you can post msg's in forums but as a client generally speaking they wont or dont have the know how on this approach, especially as gaming is more main stream you tend to deal with alot mroe "simple" people.

A small suggestion is to enable a msg through the steam client or perhaps a msg system in another form *shrugs* there is smart people at valve im sure they could think of other various ways. (Redundancy in off location is a wise start?)

If these clients were in an office and you told them they have to goto a forum to see if the server is down the IT admin would soon be out of a job or being pelted with old windows 95 discs until he or she was black n blue ;-)

[GreenWhiteOrchi]

common... :o

[BS_1]

Back online! :cool:

[HammerLegionary]

Actually I have played it before.. Thats the stup1d part. Single player games being offline. Of course as steam says. "Steam is no intended to be for single player offline mode"...

Heres a thought QUIT SELLING SINGLE PLAYER OFFLINE GAMES!

I doubt it's steams fault then,you can ussaly play offline games without an internet connection.

[Cappie.eVg]

That's right. Level3 (a tier-1 ISP who ownes lines from Europe to the USA) seems to have some major problems with their network.

that would explain why Facebook is down also.

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.

Reference #11.c5f543f.1285273634.27c627

[maul_inc01]

Also down for me. And for about 5 minutes, the steam store showed me prices in $ when it should be in Euro for me.

[byteasc]

Maintenance or not, just need to pick a better time. Theres a reason most isps and other companies do maintenance in the early morning hours to deal with less disruption of service.

I would rather deal with whatever performance issue there is, versus unannounced repeated downtime

[Chapa9dj]

That's right. Level3 (a tier-1 ISP who ownes lines from Europe to the USA) seems to have some major problems with their network.

I have 0 knowledge about that kind of stuff :p
So i guess that explain the problem.

[nemesisred0102]

Back online! :cool:

i saw this post, and the angels cried.

[VicToMeyeZR]

I get a Failed to contact Key Server. Whether online or offline mode. SO what? I can still play offline. Funny, this only happens right now though

[maul_inc01]

It's back! :)

For Central Europeans that is...

[GETYOURASSTOMAR]

it works now so shut up eh

[BS_1]

i saw this post, and the angels cried.
I'm honored to have been quoted in your first post.

[VicToMeyeZR]

Maybe those of you that dont know what your talking about, should go elsewhere. Cause the game is working now. "You can still play offline" NOT!..... Was not working(online or offline), and now is. O maybe I do know what I am talking about

[David-B-737]

http://img824.imageshack.us/img824/3882/steamfail.png
wow.

[jdub]

And the peasants rejoiced!!

[Islandstone]

We have no reason to be angry. All we need to do is wait, be patient, and stay calm.

As a fellow software engineer, I know that decisions like this, to bring a large server farm down, is not something you'd do unless it's considered necessary.

I respect the people who work at Valve, you're doing a great job. I trust that you know what you're doing. Keep the server farm down as long as you need to in order to fix the performance issue.

And to all of you raging over this or any other downtime for any reason: Shame on you. If it weren't for the guys at Valve, you'd never have an awesome service like steam really is.

[w0bbl3r]

Yep, can confirm steam is now working again. Good job guys, I knew you wouldnt keep me waiting too long.
And to all the haters; try running your games if they NEVER updated the servers.
It is annoying sometimes, yes, but it has to be done, I suppose. Lets just all stop whining now and get back to having some fun with our games, eh? (I include myself in the whining, because I was a bit peeved this time, as it is peak time here in the UK and they dont usually do this until the early hours)

[Centerdeal]

Steam is having problems at the moment, just wait some more time, it should be fixed soon.

Thanks for the response. I appreciate it. I didn't know what was going on. Like I said before, I would go into Left 4 Dead, but when looking for games online, it would say that there were no games available, either for Versus or any other, and it wasn't listing any friends that were online. Then I would go to the Left 4 Dead game page, and it said "Left 4 Dead - syncing". I had problems before connecting, and someone suggested that I should delete the clientresgistery blob file. Hopefully it will be up soon again.

[lodestone]

And the overpaid network admin's sipped their diet mountain dews in triumph.

[nalandial]

It would be nice if they would at least separate out the friends list to a different "network" so you at least can communicate with people when everything else is down. Either that or spend a few bucks and run a redundant network so they can work on it without taking it completely offline.

Seriously Valve, this a major fault that you CAN fix. Isn't keeping your customers happy worth a few bucks on the corporate scale? Does the Steam Store go down like this? Does it run on redundant servers? That's what I thought....

Repost for emphasis.

[hoockhand]

http://img824.imageshack.us/img824/3882/steamfail.png
wow.

I laughed when I saw that

[AltairITA]

lol . 0 users.

i think that it's the first time O:O

[shuurajou]

So, what's the steam policy on giving me pre-order content, post-release of a game because I couldn't pre-order due to downtime?

[enekomh]

And still down...
Let's hope they fix it before weekend (I want to get those Serious Sam games).

[Rebel44]

Its up.

[ReOffender23]

syncing does still not work for me

[Threesixtyci]

When I get a game that shows syncing (usually, it's a MP game like Left 4 Dead, where I was in the game when Steam Connection was lost) . I find that it's quicker to exit steam and restart it, to remove that message.

Although, I do have to wait until Steam completely exists from Task Manager's Processes, list. Or it tells me that I can't run two instances of Steam...

[MikeBlaszczak]

Please remember that this thread is for downtime discussions. I've moved a few of the recent off topic posts to their own threads in appropriate areas of the forum.

[WardDragon]

Please remember that this thread is for downtime discussions. I've moved a few of the recent off topic posts to their own threads in appropriate areas of the forum.

Sorry, I thought my problem was due to the downtime with Steam Cloud so I thought it belonged here :) I just wanted to know if Cloud is officially back online or if I should wait a few days for the maintenance to finish.

[iZach]

What's with Steam going down so much lately?

[Skaery]

What's with Steam going down so much lately?
New servers - they have to move everything.

[Austin007]

Wow that was a big outage on the 23rd, down to 188,000 users at the low point. Hopefully the upgrades minimize those upside down spikes now.

[VicToMeyeZR]

We have no reason to be angry. All we need to do is wait, be patient, and stay calm.

As a fellow software engineer, I know that decisions like this, to bring a large server farm down, is not something you'd do unless it's considered necessary.

I respect the people who work at Valve, you're doing a great job. I trust that you know what you're doing. Keep the server farm down as long as you need to in order to fix the performance issue.

And to all of you raging over this or any other downtime for any reason: Shame on you. If it weren't for the guys at Valve, you'd never have an awesome service like steam really is.


Yeah your right.. We wouldn't have places like Direct2Drive, where you CAN play the games whether their service is down or not. The only thing valve does right, is control how and when we play games. You right though, we should rejoice.

[Pandii]

The update for today happend yet? :O I'm not really good with those gmt clocks..

Or how long untill it gonna be down for 4 hours? :o

[tedmani]

I think downtime started...

[Sierra Oscar]

I think downtime started...

It sure has:

Maintenance is starting now.

[Tyrant_Kitten]

Can't wait for the uptime.

[CrazyJack]

Man I hate timezones sometimes. Any idea how long its going to take?

[Sierra Oscar]

Man I hate timezones sometimes. Any idea how long its going to take?

The downtime is scheduled to last between 4AM - 8AM Pacific Time. You can check what time that is in your area here (http://www.timeanddate.com/worldclock/fixedtime.html?month=10&day=11&year=2010&hour=4&min=00&sec=0&p1=234).

[Method320]

11AM EST is when it's scheduled over. This blows.

[Trashcantoy]

in be4 flamefest!

@crazyjack 2 hours and 45 minutes remaining

[Method320]

Easier link to show when it will be over instead of when it started for those that don't know math.

http://www.timeanddate.com/worldclock/fixedtime.html?month=10&day=11&year=2010&hour=8&min=00&sec=0&p1=234

[CrazyJack]

The downtime is scheduled to last between 4AM - 8AM Pacific Time. You can check what time that is in your area here (http://www.timeanddate.com/worldclock/fixedtime.html?month=10&day=11&year=2010&hour=4&min=00&sec=0&p1=234).

in be4 flamefest!

@crazyjack 2 hours and 45 minutes remaining

Cool thanks you 2.

[Method320]

I saw a couple l4d2 threads about the downtime. New users trying to download their newly purchased l4d game but can't due to the downtime, but they don't know about it prior to posting on the forums.

What about those that don't care for going on the forums? Was it a bad idea to schedule this maintenance so close to the DLC release and sale of l4d2? Could valve lose users out of this because they think Steam is a pos and won't download l4d2 for some other reason?

Discuss. (I wasn't sure if this should go in here or in a new thread so, Mods, do with as you like.)

[Pc_Madness]

Really needs to be something inside of Steam which says "Steam is currently undergoing maintenance" with an ETA if at all possible.

[Cynegetician]

Oh well, it's good that this is down cause I should be doing things other than games right now.

[ctb]

Alrighty then. At least I can focus on eating now. :p

[Pattoe]

Really needs to be something inside of Steam which says "Steam is currently undergoing maintenance" with an ETA if at all possible.

Aye, no warning, I deleted a load of files in the steam folder to try and get it back working and almost re-installed steam. Come on guys, it's basic customer service. Let people know when a service they are paying hundreds and sometimes thousands of dollars for is going down, and make damn well sure they bloody well know it.

A file I edited means I can't even play the games I do have single player until the servers come back on because now it thinks I don't even own the games, it just says "pre-load complete" and I can't play them, only purchase them, even though I've owned them over a year.

[ender.xeno]

Someone hand me a tissue, it just got whiny in here.

[Prettin]

Aaaargh, just a forum post. Send PM's, emails, an official news annoucement, place it in the store, post it on your website, send annoying pop-ups through the client. This (indeed) blows!

Just let us know and prevent lot o' complaints and annoyance. :o

[Mason1729]

High hopes they add more to steamcommunity. possibly even increasing the friends list limit.

Also hope that the l4d2 tf2 items will drop for everyone that hasnt had theirs drop yet, once this downtime is over.

[Sierra Oscar]

Just to point out that there was an announcement also posted on the Steam news section a number of days ago (which a number of third party sites picked up on) along with the Steam support site. I am well aware that some users may still consider this not sufficient - but the news did not only go out via this forum as is being suggested.

A suggestion would be to always check the Steam support site or the forums when experiencing issues with Steam first, rather than going ahead and deleting files in your Steam installation and the like.

[Method320]

High hopes they add more to steamcommunity. possibly even increasing the friends list limit.

Also hope that the l4d2 tf2 items will drop for everyone that hasnt had theirs drop yet, once this downtime is over.

It's software maintenance. Not update. I doubt we'll see anything different in this update. I'm sure it's all backend stuff.

[Pattoe]

ender, It's not "whiny" It's a customer being dissatisfied with a poor level of service from an organisation in which they have invested in and expect a higher level of service. It's not too hard to make a news announcement about the downtime in steam, which I would have definitely seen, and now in a part of the forums which I very rarely visit.
I strongly advise you never start up a business if that is your approach to customer care, because you'll be broke after a week.

In future, valve, make sure that your customers know what is happening with the service you provide. Steam has already got a reputation of being unreliable, I don't want to be any more embarrassed than I already am when somebody with an Xbox360 says that I am playing on an unreliable platform. I mean... Seriously.

[Method320]

Just to point out that there was an announcement also posted on the Steam news section a number of days ago along with the Steam support site. I am well aware that some users may still consider this not sufficient - but the news did not only go out via this forum as is being suggested.

You actually raise a good point. I heard about this news from Kotaku first, not the forums.

Still, for the users that don't frequent the forums, it would be nice to have some kind of in-client notification. I only just started coming to the forums in the past couple weeks.

[Pattoe]

Just to point out that there was an announcement also posted on the Steam news section a number of days ago along with the Steam support site. I am well aware that some users may still consider this not sufficient - but the news did not only go out via this forum as is being suggested.

A suggestion would be to always check the Steam support site or the forums when experiencing issues with Steam first, rather than going ahead and deleting files in your Steam installation and the like.

Sierra, I understand you're looking out for Steam and whatnot... But if the announcement was enough, I and hundreds (thousands?) Other users wouldn't have felt left in the dark about it. One of those annoying pop-ups (That valve usually use to advertise an awful game like TF2 getting a stupid hat, or something.) might have actually been useful, this time.

P.s. I did check the forums, I entered "No Connection" In the search and the first 5 threads all told me to delete certain files in my steam folder...

[Method320]

It's not too hard to make a news announcement about the downtime in steam, which I would have definitely seen, and now in a part of the forums which I very rarely visit.

Announcements such as this are shown in all forums. Click any forum you want and you will see at the top, an Announcement with a link to the information.

[Sierra Oscar]

Sierra, I understand you're looking out for Steam and whatnot... But if the announcement was enough, I and hundreds (thousands?) Other users wouldn't have felt left in the dark about it. One of those annoying pop-ups (That valve usually use to advertise an awful game like TF2 getting a stupid hat, or something.) might have actually been useful, this time.

I am not looking for a way out - I will be the first to welcome some sort of a "Global Announcement System" via the Steam friends system or the like before scheduled maintenance occurs. I have voiced my support for such suggestions time and time again in the past, and I hope it will be eventually put in place.

I am merely highlighting that the news did not only go out via this forum, as is being suggested.

[HornetOne85]

Still, for the users that don't frequent the forums, it would be nice to have some kind of in-client notification. I only just started coming to the forums in the past couple weeks.

Exactly

I only realize there was a maintenance when I notice Steam wasn't connected, and decided to check this forum here if there was any planned downtime

I agree there should be some kind of in client announcement so all users would be notified.

[Method320]

I am merely outlining that the news did not only go out via this forum, as is being suggested.

Indeed.

Kotaku (http://kotaku.com/5659611/steam-down-on-monday-stock-up-on-provisions)

BigDownload (http://news.bigdownload.com/2010/10/10/steam-gets-some-maintenance-downtime-monday-morning/)

2KForums (http://forums.2kgames.com/forums/showthread.php?t=93854)

N4G (http://n4g.com/news/623075/valve-announce-steam-downtime)

I could go on guys.

[Pattoe]

I am not looking for a way out - I will be the first to welcome some sort of a "Global Announcement System" via the Steam friends system or the like before scheduled maintenance occurs. I have voiced my support for such suggestions time and time again in the past, and I hope it will be eventually put in place.

I am merely outlining that the news did not only go out via this forum, as is being suggested.

Oooh, I just checked on a game's forums... Yes, I see what you mean... I just scrolled right past that to where the threads are when I was talking on the forums I go on... Completely overlooked it... The notice is kind of... hidden in plain sight if you know what I mean?
I don't know what could have been done to make it stand out more, though... Fireworks, Dancing clowns?

I'm sure I'm not the only one, there must be tens of thousands of other steam users who never frequent the forums...

I really hope steam starts treating their customer right, especially since I'm thinking of writing a dissertation on steam and how they use relationship marketing extremely well... That's going to be hard to prove if they ostracise sections of their own community.

[Method320]

P.s. I did check the forums, I entered "No Connection" In the search and the first 5 threads all told me to delete certain files in my steam folder...

"No connection" is hardly a good search term. If steam isn't connecting the FIRST place you should check is the downtime announcement thread.

[derrman0426]

@Pattoe
There was an announcement in Steam news and also an announcement stickied right at the top of every forum you go to, there's no reason to not notice it.

Maybe you would like Steam to have a big pop-up ad saying there is scheduled downtime, but it would better if you subscribed to THIS (http://forums.steampowered.com/forums/showthread.php?t=784745) thread then you will get an e-mail alert when theres new posts about downtime.

[Method320]

@Pattoe
There was an announcement in Steam news and also an announcement stickied right at the top of every forum you go to, there's no reason to not notice it.

Maybe you would like Steam to have a big pop-up ad saying there is scheduled downtime, but it would better if you subscribed to THIS (http://forums.steampowered.com/forums/showthread.php?t=784745) thread then you will get an e-mail alert when theres new posts about downtime.

He had already mentioned that he overlooked it. Good suggestion though about subscribing to the thread.

[Pattoe]

"No connection" is hardly a good search term. If steam isn't connected the FIRST place you should check is the downtime announcement thread.

Oddly enough in the past couple of years of using steam I haven't experienced a downtime before (Must be too busy, having a life and whatnot, just kidding, I musta been lucky since I have spent 99% of the last 2 years on steam...) so I didn't even realise it was a downtime, thought there'd be some kind of... message, or pop-up, saying there was a downtime... The first place I did go actually was the News tab, to see if there was anything about it there, but it wouldn't load.

Which is really odd. The store page and all the games pages load fine, so you can still shop (but not purchase, I guess) during the downtime, but the news (Much easier to make work during downtime) doesn't show during downtime at all...

They'd rather know that customers can spend their cash during a downtime than know that there customers can get hold of knowledge.... Gah.

[Fatbubba]

@Pattoe
There was an announcement in Steam news and also an announcement stickied right at the top of every forum you go to, there's no reason to not notice it.

Maybe you would like Steam to have a big pop-up ad saying there is scheduled downtime, but it would better if you subscribed to THIS (http://forums.steampowered.com/forums/showthread.php?t=784745) thread then you will get an e-mail alert when theres new posts about downtime.
Sure, I always point people to that, but you won't reach most of the casual gamers.

And instead a popup, how about something like this:
*insert blatant copy of a post I made in another topic on the same subject*
something like this (http://i9.photobucket.com/albums/a79/Fatbubba/steamannouncement.png).
*end copy*

[Sierra Oscar]

Oooh, I just checked on a game's forums... Yes, I see what you mean... I just scrolled right past that to where the threads are when I was talking on the forums I go on... Completely overlooked it... The notice is kind of... hidden in plain sight if you know what I mean?
I don't know what could have been done to make it stand out more, though... Fireworks, Dancing clowns?



Sorry, I guess I should have stressed the fact that when I say " . . . that the news did not only go out via this forum" I mean the Steam User Forum's as a whole - I am referring to the fact that the news was also posted on the Steam Store website alongside the Steam support website.

[Method320]

Oddly enough in the past couple of years of using steam I haven't experienced a downtime before (Must be too busy, having a life and whatnot, just kidding, I musta been lucky since I have spent 99% of the last 2 years on steam...) so I didn't even realise it was a downtime, thought there'd be some kind of... message, or pop-up, saying there was a downtime... The first place I did go actually was the News tab, to see if there was anything about it there, but it wouldn't load.

Which is really odd. The store page and all the games pages load fine, so you can still shop (but not purchase, I guess) during the downtime, but the news (Much easier to make work during downtime) doesn't show during downtime at all...

They'd rather know that customers can spend their cash during a downtime than know that there customers can get hold of knowledge.... Gah.

I think it's more of, making sure customers don't LOSE their cash during the downtime. For example: A customer purshases the Steam pack at the exact moment the downtime occurs.

Also, I don't think theres been a scheduled downtime this drastic in a long time.

[LotsOfNothing]

TF2 getting a stupid hat

You got something against hats, eh?

[smokeypsd]

I should've been greated with a freaking msg that there was downtime. I thought something was wrong with my steam install. I just purchased Civ V and now I can't install.

[Pattoe]

@Pattoe
There was an announcement in Steam news and also an announcement stickied right at the top of every forum you go to, there's no reason to not notice it.

Maybe you would like Steam to have a big pop-up ad saying there is scheduled downtime, but it would better if you subscribed to THIS (http://forums.steampowered.com/forums/showthread.php?t=784745) thread then you will get an e-mail alert when theres new posts about downtime.

Nice Idea. I've subscribed to that now. Thanks.

[Method320]

I should've been greated with a freaking msg that there was downtime. I thought something was wrong with my steam install. I just purchased Civ V and now I can't install.

Only another 2 hours. I think you can hold out.

[Pattoe]

Only another 2 hours. I think you can hold out.

Speak for yourself... I've clawed an eye out already. I need my games back!


You got something against hats, eh?

Damn, I shouldn't have made an anti-TF2 hat comment on the steam forums. Hundreds of people who have bad taste in games are going to kill me and then shout memes at my corpse, oh noes!

[Fair Warning]

Damn, I shouldn't have made an anti-TF2 hat comment on the steam forums. Hundreds of people who have bad taste in games are going to kill me and then shout memes at my corpse, oh noes!
i hate tf2 also, all my stupid friends of my list are asking for trades all the time.. i sick of that.

[Pattoe]

I think it's more of, making sure customers don't LOSE their cash during the downtime. For example: A customer purshases the Steam pack at the exact moment the downtime occurs.

Also, I don't think theres been a scheduled downtime this drastic in a long time.

Hmm, If they don't want their customers to lose their cash and get nothing in return, why do they sell MW2? Seriously... Walking up a hill and throwing my £35 into the air would have been a better use of £35 then that game. I spent 18 hours in the menu and matchmaker, 1 hour in the game, 50 minutes of game time was plagued by hackers... which left 10 minutes of "decent" play time, and even then it wasn't as good as BC2.

[LotsOfNothing]

Damn, I shouldn't have made an anti-TF2 hat comment on the steam forums. Hundreds of people who have bad taste in games are going to kill me and then shout memes at my corpse, oh noes!

Or don't take a joke. Cheer up, Susan, your hormone levels can't handle it.

[Pattoe]

i hate tf2 also, all my stupid friends of my list are asking for trades all the time.. i sick of that.

I had to block someone because every 2 hours he told me to idle in his server for him, this went on for over a month...

"Idle in my server"
"I don't have that crappy game"
"Idle in my server"
"I don't have that crappy game"
"Idle in my server"
"I don't have that crappy game"
"Idle in my server"
"I don't have that crappy game"

I think you have to be mentally "special" to like that game, because he simply couldn't understand me.


Or don't take a joke. Cheer up, Susan, your hormone levels can't handle it.

Lol, You realise you replied to my joke thinking it was serious? Then saying I couldn't take a joke? :D
You're a funny one.

[Vlaskha]

Steam should really have something like this: http://support.xbox.com/support/en/us/xbox/xboxstatus.aspx

in the stats page or even in the store page.

[Pattoe]

Steam should really have something like this: http://support.xbox.com/support/en/us/xbox/xboxstatus.aspx

in the stats page or even in the store page.

Agreed. Also if the downtime is going to last longer than an hour, Steam should send a bottle of Jack Daniel's (Or the person's liquor of choice, or even food items for those non-drinkers) to all customer's houses before the downtime so that they have something to do. :)

[Supalol]

Whats up with the warning when starting a game?

Is there a possiblity that I can lose all my saves/HATS? :|

[praetor]

It's been 2 hours since the said "End Time" for the downtime maintenance. I'm waiting :|

[StrikeSkillz]

Whats up with the warning when starting a game?

Is there a possiblity that I can lose all my saves/HATS? :|

Was just about to ask the same.

[Roxar]

Whats up with the warning when starting a game?

Is there a possiblity that I can lose all my saves/HATS? :|

Nah, but anything you might get ingame as long as the Steam Cloud is down might get lost as far as I understand

[Pattoe]

It's been 2 hours since the said "End Time" for the downtime maintenance. I'm waiting :|

Pretty sure the time was 4:00am-8.00am seattle time. There's still 95minutes left before 8.00am seattle time, if I'm not mistaken.

[Sinitron]

THIS IS WORSE THAN BATTLE.NET 2.0!!

[Sierra Oscar]

It's been 2 hours since the said "End Time" for the downtime maintenance. I'm waiting :|

I think you are mistaking the end time for the start time. The maintenance is scheduled to be finished at 8AM Pacific Time.

[Luckbox]

I don't know what could have been done to make it stand out more, though... Fireworks, Dancing clowns?

they coulda gave us a tf2 "down time coming" trucker hat. if that dropped in game i woulda known down time was a coming! lol
.

[Stagger Lee]

I almost just completed a solo run in the Steam Downtime expansion. It was ok but I really expected more. I'm going to make another run and see if I can complete it. Yes yes, I know... "Vids or it didn't happen".

[Fair Warning]

I had to block someone because every 2 hours he told me to idle in his server for him, this went on for over a month...

"Idle in my server"
"I don't have that crappy game"
"Idle in my server"
"I don't have that crappy game"
"Idle in my server"
"I don't have that crappy game"
"Idle in my server"
"I don't have that crappy game"

I think you have to be mentally "special" to like that game, because he simply couldn't understand me.
or a human-bot lol

Whats up with the warning when starting a game?

Is there a possiblity that I can lose all my saves/HATS? :|

:p

It's been 2 hours since the said "End Time" for the downtime maintenance. I'm waiting :|
valve time :D

[Roxar]

Pretty sure the time was 4:00am-8.00am seattle time. There's still 95minutes left before 8.00am seattle time, if I'm not mistaken.

PST is 8 hour behind UTC as far as i know, so you can calculate from there, as long as you know what UTC +/- it is where you live :p

[Sinitron]

Sure, you've got the random freezes and crashes while starting or closing down games, or even just starting or closing steam itself, and the problems with the server being 'too busy' when trying to install a game, not to mention the total slowdown compared to just running the *.exe from the folder it is installed in, but hey, who cares if it's a 'classic', right??

[Mu6o]

Someone tell me with GMT, not the pacific time...?

[NowakFilip]

My games are now completely gone from my account. I had over 20 games and now no games are showing up.

What happened? Has downtime affected this?

[Fair Warning]

i know this day will come..

SKYNET is rising!

we are DOOMED

[weedo]

I will be surprised if the downtime lasts for how long they said it would lol, I'm expecting longer than 4 hours just because it's Valve.

[SubGrizzly]

Maybe doing this on a federal holiday was a bad idea....I know not everyone is american, but really, you're based in America, and you know the majority of your customers are American (because we're all fat lazy SOB's). Maybe Sunday would have been a better choice, or another time when the vast majority of your clients will not be off of work/school. I'm in Germany right now (in the Army) and so I'm off, and this hit me at 1pm which sucks lol. But it's what? 8 or 9am eastern US time right? Quite a few people are waking up and trying to get onto their games right now and not able to.

And how much code would it be to have it say a message in that stupid log on pop up where you advertise games most of us have no desire to purchase when you are planning on doing downtime? I mean, I know I generally just close it but if it said Scheduled Downtime in big letters I'd actually take the time to read it. I've been reading the forums off and on for a while now (since I bought TF2 and L4D) but I never even realized there was a downtime thread here. I'm sure the vast majority of users don't look at the store if they're not interested in buying a game at that time, and they don't look at the forums.

[toaii]

Almost posted a thread asking about this; might've been banned if not for this :):):):)

[Xenoyia]

Ughh. I just want my Garry's Mod addons to sync with the Steam cloud.. :(

[theking3000]

My games are now completely gone from my account. I had over 20 games and now no games are showing up.

What happened? Has downtime affected this?

Can be there are some reasons why that may of happened. Wait until the end of the down time and check

[jimmirock]

Damn it, just saw Far Cry for £2.49...

AND CAN NOT BUY.

What! It's £4.99 here!

[derrman0426]

It's been 2 hours since the said "End Time" for the downtime maintenance. I'm waiting :|

You're an idiot, it STARTED at 4:00AM PDT and FINISHES 8:00AM PDT.

Still 1 hour and 17 minutes left.

[nilsheigener]

Is through the maintenance "Steam Cloud" down?

[Fair Warning]

What! It's £4.99 here!

screen plz! :eek:

[Roxar]

Maybe doing this on a federal holiday was a bad idea....I know not everyone is american, but really, you're based in America, and you know the majority of your customers are American (because we're all fat lazy SOB's)...

Actually, Europa has a higher percentage of gamers than USA : p Can't remember where i read this, so i can't provide any sources, nor do i bother to google it at this time : P

[billychad]

my friends list currently reads "No network connection could be made to the Steam Servers.Steam will automatically retry connection until the service becomes available."

I think it would be a really good idea if this actually read that the servers are under maintenance, so that the users know that the problem isn't on their end.

[Xenoyia]

http://dl.dropbox.com/u/9791791/farcry.png

FarCry is 33% off!

[overdev]

og my god i want play *__*

[Sinitron]

Actually, Europa has a higher percentage of gamers than USA : p Can't remember where i read this, so i can't provide any sources, nor do i bother to google it at this time : P

This is purely because Europe is a dark and miserable place and everyone tries to escape reality.

There is no other reason.

[WarLokk1980]

What! It's £4.99 here!

Mine's £4.99 too is this a discrepency in prices within the UK. I say screenshot or it didn't happen...

[lavacano201014]

I strongly suggest that instead of whining like idiots that everyone go to the Downtime Announcement thread and subscribe to it. This will get posts sent to your email as well as to your User Control Panel.

[Groxkiller585]

Ahhh, so THIS is why my steam refuses to start up online.

Ok, I figured I had steam issues. :)

[unK]

WTF ? I want to play FFS

[Xcava86X]

This is purely because Europe is a dark and miserable place and everyone tries to escape reality.

There is no other reason.

I don't play because I wanna escape reality dude, maybe you do!;)

[|MλRCO|]

Lol now i have 15 minutes played (in total) on tf2

[Espio0]

damnit, and i just bought Lost Planet 1 for the pc for 5 euro's

was trying to activate my key, no luck.

guess i'l have to wait till that damned "NO CONNECTION" message goes away.

[Mu6o]

Someone GMT knows.. must kill zombies.. l4d2

[harharharharhar]

how much time left?

[Blue Haze]

Someone GMT knows.. must kill zombies.. l4d2

I feel your pain, bro.

[Trashcantoy]

how much time left?
45 minutes (if there is no delay)

[harharharharhar]

45 minutes (if there is no delay)

no delay? very unlikely

[jENNi]

So the downtime ends in 45 minutes right?

http://forums.steampowered.com/forums/announcement.php?f=17

[SR69MMJC]

Someone tell me with GMT, not the pacific time...?
12:00 - 16:00

[WarLokk1980]

damnit, and i just bought Lost Planet 1 for the pc for 5 euro's

was trying to activate my key, no luck.

guess i'l have to wait till that damned "NO CONNECTION" message goes away.

5 euro's? Lost Planet: Extreme Condition is £9.99 here and Lost Planet: Colonies is £12.99. Where are you residing? The discrepency in price is strange considering you are in Europe. Did it say it was on sale?

[Espio0]

So the downtime ends in 45 minutes right?

http://forums.steampowered.com/forums/announcement.php?f=17

yeah, if nothing happens unexpectedly forcing them to extend the maintenance

lets hope its over in 45 minutes

5 euro's? Lost Planet: Extreme Condition is £9.99 here and Lost Planet: Colonies is £12.99. Where are you residing? The discepency in price is strange considering you are in Europe. Did it say it was on sale?

i live in belgium and i bought my copy in the Media Markt, saw it at the price, so i thought "why the hell not, its only 5 euro's", no sale going on btw, they sell games at low prices often.

forgot to add: its extreme conditions.

[SubGrizzly]

Actually, Europa has a higher percentage of gamers than USA : p Can't remember where i read this, so i can't provide any sources, nor do i bother to google it at this time : P

That's because of all the US Military Members stationed in Europe and their sons. lol

I would say a higher percentage of their population maybe, but I would wager that there are more actual people that play games in North America, again falling back on my theory of us being fat lazy slobs that will go into debt just to get a new graphics card. And what do you classify a gamer? Those of us that are so addicted to games that when there is downtime we're on the forums? Or those that casually play and probably won't even notice this downtime ;)

[mO_o]

Planned Downtime on Monday October 11th

Beginning at 4:00 am Pacific time Monday October 11th, we will be performing software maintenance on the Steam servers. We expect the resulting downtime to last four hours, putting the end of the window around 8:00 am Pacific time.

Some Steam services will be offline during this time. Affected services will include the Steam Community, in-game matchmaking or lobbies, downloading games from Steam content servers, and making purchases from the Steam store. Games that do not rely on Steam matchmaking services should remain playable.

We will work to make this downtime as short as possible. Thank you for your patience!

https://support.steampowered.com/

[WarLokk1980]

So the downtime ends in 45 minutes right?

http://forums.steampowered.com/forums/announcement.php?f=17

I certainly hope so but with the (in)famous Valve Time, I wouldn't hold your breath. Oh and welcome to the forums jENNi

[wardywolf]

http://www.youtube.com/watch?v=j5SNOAcD3ak

xD

[Espio0]

we should really start a petition to give Valve time a place after the other timezone's (but then again, those maps would be rediculously wide)

[tedmani]

I wish it was over...

[jENNi]

So lovely when the downtime starts right when you get home from school. :C

[GodBlock]

12 minutes to go I AM EXCITE

[Mr_Keroro]

http://www.youtube.com/watch?v=D31gn5EyGZ8

I'm so lonely (so lonely)
I'm Mr. Lonely (Mr. Lonely)
I have nobody (I have nobody)
To call my own (to call my own)

[thejamesking]

Well now that steam content servers are back online, I assume we are getting close. :D

[Goolien]

when this is gonna end :(

[|MλRCO|]

i bet at 10:30 they are done

[ktzluke10]

5 mins to go :D

[mads-wm3]

So lovely when the downtime starts right when you get home from school. :C

yup -.-

[Goolien]

i cant wait to see if there is preload of MOH or not...

[djsatane]

I hate to point this out, but its 11am est (supposedly mainteance window should end right now) on columbus day in usa I hope steam will be back online as u know many people in usa would like to play on this holiday day off work/school.

[Goolien]

c'mon steam for the first time i did my Homework...now lemme play :P

[Lotrein]

omg, when will they start the servs?

[flex12]

Actually i'm pretty sure it's one more hour. Should be GMT = 17:00 and GMT +1 18:00

[alexanderswang]

Will the downtime be extended ? I don't hope so ...

[derrman0426]

Maintenance has finished, give or take Valve time :p

[Razor101]

omg, i would like to see you manage their servers

[Havik]

it says 11am EST on my PC now. Servers should be up within the next 5 min hopefully :D

[Slayer00]

it says 11am EST on my PC now. Servers should be up within the next 5 min hopefully :D
5 minutes in real time or Valve time? :p

[GodBlock]

right it's now 5 minutes overdue "Spits dummy out"

[acare84]

So everybody is in the forums because of the maintenance. I think it is good. :)

[DiabloTerrorGF]

5 minutes in real time or Valve time? :p

Lookin' like Valve time.

[ASecondOpinion]

omg, when will they start the servs?

If there's a big problem there's a chance it'll overrun and since it's a 4 hour downtime it's going to be a big workload... Therefore, if something goes wrong it's likely to cause a big problem and therefore extended downtime.

So, in answer, when the downtime is actually complete...

[StrikeSkillz]

6 minutes late!!!!!!!
omgwtfbbq, hope it's up soon tho :D

[derrman0426]

Extended til 9:00AM PDT, another hour... NOOOO!

[ktzluke10]

oh noes, we're all gonna die!
lol jk

[alexanderswang]

Extended til 9:00AM PDT, another hour... NOOOO!

Where did u c this ?

[ASecondOpinion]

Extended til 9:00AM PDT, another hour... NOOOO!

What he said.
http://forums.steampowered.com/forums/showpost.php?p=17586064&postcount=256

[DeadMouse]

Valve time is becoming like a really bad, old joke repeated hundreds of times, worst of all i bet the Dev's and Administrators think that we still find it funny when we actually find it highly annoying.

[|MλRCO|]

http://forums.steampowered.com/forums/showpost.php?p=17586064&postcount=256

Oh that slaps me on tha´ knee!

[maddima]

downtime extended
http://forums.steampowered.com/forums/showpost.php?p=17586064&postcount=256

[TenbuHorin10]

Hi all,

The updated estimate for the downtime is that we'll be back online at 9 AM PDT. Sorry for the delays, and thanks again for your patience.

Taylor
Ahahah
Ridiculous!
Expected, but still ridiculous!

[bes]

Does this downtime mean that ill get faster than 800kb/s download speeds now after the down time? :-P

Since my Internet is much faster...

[GEЯRY]

its down for like a few hours now :O

Hi all,

The updated estimate for the downtime is that we'll be back online at 9 AM PDT. Sorry for the delays, and thanks again for your patience.

Taylor

0.o

[StrikeSkillz]

O'god please help us.

[I Have A Name]

This downtime is so long that even I'm on the forums. And posting, that's new.

Sometimes I wonder just what exactly they're doing in this 5-hour timespan.

[roB:de]

This downtime is so long that even I'm on the forums. And posting, that's new.

Sometimes I wonder just what exactly they're doing in this 5-hour timespan.

it needs some hours, to reboot nad/or upgrade the servers, fix problems, scan for new one or whatever...

give'em some minutes, mate

[ktzluke10]

aww great,
the Call of Duty discount will end by then :(

[ASecondOpinion]

its down for like a few hours now :O

Just over four hours, yes.
Providing the end result is a much more stable Steam, after these server software upgrades following the movement of servers then I'll happily wait many more hours. :p

[DeadMouse]

Might as well take this opportunity to troll some forums somewhere.

[Angorim]

Ahahah
Ridiculous!
Expected, but still ridiculous!

It wouldn't be an issue if they mentioned exactly what the hold up is. 5 hours for all games to be unplayable because we purchase for the convenience through Steam deserves a little bit of communication, if I do say so.

[thejamesking]

Atleast the content servers are now online. I rely on HLDSUpdateTool.

[jayP1164]

just a question about the current sale on MW2. Since Steam is down and I can't make my purchase right now I'm worried that the sale will be over by the time the store is back up.

Any word on extending the time of the sale so I can purchase the game before it ends?

[Mr_Keroro]

Ok thats it go rage against the machine and play/buy minecraft www.minecraft.net :P Seriously though minecraft is awesome(I myself have over 100 hrs on it) and I haven't even explored 20% of my world.

[Grthwllms]

I can't believe people are complaining about an extra hour of downtime.

[epsylon_Z1]

i wonder what will happen , if the main database server ( users accounts) goes offline ( hardware failure )

[garack]

cant get Global Agenda to work, no connection to key servers...

damed steam..why i downloaded the demo via steam...i never will do this again.

[I Have A Name]

I can't believe people are complaining about an extra hour of downtime.

When it's been for 4 hours already, yeah.

[Johnnnyboy1989]

I personally would like to see this on the Steam front page (storepage), as I did not notice this until the downtime. Other then that, I rejoice for communication.

Agreed, i also would like to see that.

[aitovihannes]

I actually don't mind the delay. Delaying stuff is one of those characteristics that make Valve so human.

[Spread.Love]

aww thats so evil, having some few hours to play and those hours are the downtime :(

[Pew01]

Silly GabeN and his valve time schedule.