Steam Downtime Discussion Thread

[Chubbysumo]

...

How is this a hacker attack? Servers can just fail you know.

they can, but read my post on the front of page 519, its more than likely the culprit of this, since its affecting the really SSL heavy portions of the site.

[godlover9000]

so the steam servers are down for you guys too?

[Aivskar]

they can, but read my post on the front of page 519, its more than likely the culprit of this, since its affecting the really SSL heavy portions of the site.

That doesn't mean it has anything to do with hackers.

[aludrac]

The invite function had been broken in WH40k: Dawn of War2: Retribution for a few days now. I hope it is fixed when Steam goes live again.

[oobievision]

so the steam servers are down for you guys too?

lol u havent noticed everytime u refresh the page theres 1 or 2 more?

[Dobz]

Doesn't sounds too good that they used the term "reported outages" on Twitter, something minor would have been fixed by now.

[l4d2hunter]

2 hours so far.

[paulifaceuk]

I remember over Christmas when people were defending Steam about all the problems, saying that we should instead be grateful for the coupons and daily deals... What's the excuse this time? Does Valve not have a SLA in place with publishers?

Wow! Thank you!

I agree, I was trolled on for being angry. Also, can I also point out... where are the volunteers now? They were quick to reply to someone previous, but not repsond to "what is the problem" and "how long will this take".

Also with that christmas deal, santa gave me more worth while gifts. Coal? lol yeah 1 coal for all that? I rather of had steam up and running than a piece of coal or two.

Lastly, steam is getting worse. I find origin more stable. Infact even my grandma is more stable than steam/valve.

[frobozz_ltd]

look up an SSL DoS, it uses up the servers CPU time by trying to establish an infinite number of SSL sessions, over and over.

http://www.eweek.com/c/a/Security/Hackers-Release-DoS-Attack-Tool-Targeting-SSL-Servers-868830/

this seems really like the culprit, because steams servers all use SSL.

Oh I see, that could be but what makes you think its a hacker attack?

EDIT NVM I see you answered that somewhere else. I hope its not a hacker attack cause that doesn't seem like a very productive use of hacker's time to prevent all of us from playing games. They should maybe target evil dictators or something instead.

[Metro]

Ah, the rage of self-entitled teenagers is boiling over to dangerous proportions.

[Nuggy]

Ok, the length of this outage (and no official word about it) is starting to get ridiculous...

[Chubbysumo]

did I just see moderation get rid of like 3 pages?

[AnthemHero]

Damned Downtime. Why does this happen every month? :|

[Onyx3173]

From twitter Steam Support @Steam_Support

We are investigating reported outages.
Reported? Have you looked at the stats? Steam seems to have totally crashed for just about everyone.

[CritRawcketlawl]

Its semi working now

[GreenSmoke]

Sure, some can't access steam at all, but for those that can..complaining they can't play "any" of their games.. camman. Lots of games work without Steam friends and the cloud.

(yes some games don't work at all without that stuff, but really..I'm sure we all have other games to play in the downtime that work..instead of complaining.)

CS,CSS,l4d(2),tf2+many more, work fine. Just pass the little "oh noes..can't access cloud sync" warning and click play game..and enjoy.

[Booyakaaa]

Come back already ..

[Fangy]

I'm becoming rather annoyed, I've also noticed not as many maintainance downtime as there used to be, perhapes that would have prevented this.

[AciD]

did I just see moderation get rid of like 3 pages?

Good spotting!

[alwaysrage]

I was looking forward to playing Gotham City Imposters, too. :o

[Onyx3173]

Ah, the rage of self-entitled teenagers is boiling over to dangerous proportions.
you know, you are doing nothing to help the situation. You're doing nothing but trying to piss off those "self-entitled teenagers" even more. (Fyi, I'm 23. Not a teenager anymore.)

[Chubbysumo]

Reported? Have you looked at the stats? Steam seems to have totally crashed for just about everyone.

I just looked, and I hadnt seen them before because they wouldnt load. now it did, and it looks like their entire player base logged out.

[Dr.EvilBrain]

It's down here in America. To me, either Steam got hacked again (but the hackers didn't take down the forums for some odd reason) or that Valve is changing something...

[frobozz_ltd]

Hacking steam seems so counter-intuitive. What's with the nerd on nerd violence?

That's what i think too...hackers should maybe not waste their time preventing us from playing games and target like evil scientists or somethings.

[Onyx3173]

I just looked, and I hadnt seen them before because they wouldnt load. now it did, and it looks like their entire player base logged out.
I think this is the biggest outage I've seen actually. Normally the biggest ones are maybe half this. I hope they can get it back up in a reasonable amount of time.

[RobotMagician]

did I just see moderation get rid of like 3 pages?

My post about Gabe being the "Heavy load," on the store disappeared, so, I would assume the answer would be, yes.

[Mokk]

I was looking forward to playing Gotham City Imposters, too. :o

Open it through Imposters.exe in the game folder. GFWL is still working.

/mega-trollface

[Aivskar]

you know, you are doing nothing to help the situation. You're doing nothing but trying to jarate off those "self-entitled teenagers" even more. (Fyi, I'm 23. Not a teenager anymore.)

Self-entitled adults then.

[Chubbysumo]

Sure, some can't access steam at all, but for those that can..complaining they can't play "any" of their games.. camman. Lots of games work without Steam friends and the cloud.

(yes some games don't work at all without that stuff, but really..I'm sure we all have other games to play in the downtime that work..instead of complaining.)

CS,CSS,l4d(2),tf2+many more, work fine. Just pass the little "oh noes..can't access cloud sync" warning and click play game..and enjoy.

and you have no online access either. All the games I have I cannot play online, and the one that isnt reliant on steam(dirt3), i cant even launch.

[michaelkalin]

http://prntscr.com/631r6

YAAAAY!!!!!

[kisssyyyy]

they had a power outage LOL

[jan2011]

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

[ctb]

Half of us are still gonna procrastinate when Steam comes back online anyway.

[sreidlik]

It's down here in America. To me, either Steam got hacked again (but the hackers didn't take down the forums for some odd reason) or that Valve is changing something...

forums were down too

[oobievision]

http://prntscr.com/631r6

YAAAAY!!!!!

well that explains allot

[ASecondOpinion]

http://prntscr.com/631r6

YAAAAY!!!!!

Not quite sure why you couldn't have just linked to the thread instead...?
http://forums.steampowered.com/forums/showthread.php?t=784745&page=26

they had a power outage LOL

LOOOOLOLOLOLOLLOLOLOLOLLLL HA HA AHAHA H AAH ALLOL

[jbuss112]

UPDATE!

http://forums.steampowered.com/forums/showpost.php?p=29146640&postcount=385

[Eddard Stark]

Half of us are still gonna procrastinate when Steam comes back online anyway.

The truth, it hurts my heart..

[Shaft333]

The shop and news are working in Europe, now it's only matter of time when they start the community servers.

[GreenSmoke]

and you have no online access either. All the games I have I cannot play online, and the one that isnt reliant on steam(dirt3), i cant even launch.

I'm playing l4d2 online right now? ..openserverbrowser..find a game with people..click connect enjoy. There are ways to play when steam takes a crap.

[Nokterian]

This is just unacceptable. In europe on primetime on a sunday this is just the worst day it can happen. Valve needs to adress this faster in the near future. Almost 3 hours further and still no word other then it is being investigated. I want to play my games.

[The_Thing]

UPDATE!

http://forums.steampowered.com/forums/showpost.php?p=29146640&postcount=385

Good, now everyone can just relax and stop posting unless they have something meaningful and intellectual to say regarding this matter.

[robotman5]

http://prntscr.com/631r6

YAAAAY!!!!!

powerfailure eh? oh finally we know why.

[QualityGamer]

http://www.youtube.com/watch?v=U6GgFBtWj5c

[Geoshadow]

Why not? I have enough Thin Mints and Sunkist to last the next three generations.
Delicious!
Ima bring some seeds to grow wheat /minecraft refrence here.

[Tortoura1337]

http://www.youtube.com/watch?v=i-A49NVH8qo&feature=related <3 <3 also

P.s. find the legend of zelda reference?

[Metro]

When the uninterruptible gets interrupted it is a sure sign of the Apocalypse.

[BlueLightning07]

Jesus people you cant read one page on this thread without 2 new ones being made! THIS IS RIDICULOUS!

[Ajezard]

I love how thier "uninterruptible" power supplies were interrupted.

[Epic Voice Guy]

Their uninterruptable power supplies experienced a power failure.

Oh the irony.

[mrekim]

Just from looking at the storefront all math-including sections of the site are not working. So some backend doing the charts/basket calculation seems to be down.

[Danacpp]

What happen to steam?

[Onyx3173]

Jesus people you cant read one page on this thread without 2 new ones being made! THIS IS RIDICULOUS!
That's what happens when a couple million users are all without steam, lol.

[Chubbysumo]

So tomorrow the unstoppable force will hit the unmovable object, oh noes.

and nothing will happen, aside from the unstoppable force going around the unmovable object.

[Epic Voice Guy]

Jesus people you cant read one page on this thread without 2 new ones being made! THIS IS RIDICULOUS!

ALL OF STEAM IS NOW POSTING. YOU ARE ONE WITH THE COLLECTIVE.

[ASecondOpinion]

*points to medicine degree* Teenager?

That doesn't do you any favours.
That just makes you look like a self-entitled adult, which is generally worse than a self-entitled teenager. ;)

[Peewi]

So much for uninterruptable.

[oobievision]

OH SNAP.
Im curious why valve doesnt have 20+ generators to run steam for the next 540 years if theirs a zombie apocalypse
well the UPcs that big server rooms have prevent voltage hikes and shorting so if it fails power gets cut off.

[CortTy]

Any idea if this has anything to do with the free "Time Gentlemen, Please!" and "Been There, Dan That" keys?

[Metro]

I will not assume you are valves biggest fan but they are lucky to have someone like you defend them.

I'm actually not a fan. I think most of their games are mediocre. I just don't fly off the handle at a couple of hours of loss of service.

[EpicHeavy]

I cant login to steam, anyone have similiar problem? I need to know before i start panicking

[mattila95]

Any idea if this has anything to do with the free "Time Gentlemen, Please!" and "Been There, Dan That" keys?

http://forums.steampowered.com/forums/showthread.php?p=29146640#post29146640

[dachshundfan]

fix it valve! i hope you guys have spare power supplies...

[nooblord]

I cant login to steam, anyone have similiar problem? I need to know before i start panicking

Can you read a single page of this thread?

[Sasquatchsliper]

damn, I stopped playing Tribes Ascend, thinking "hey, let's play some Steam-games", pretty bad timing for that.

[BlueLightning07]

ALL OF STEAM IS NOW POSTING. YOU ARE ONE WITH THE COLLECTIVE.

Dont be ridiculous not all of steam...its most likely just 30 people posting and posting....WITH 1 out of 5 pages actually having info!

[Metro]

I cant login to steam, anyone have similiar problem? I need to know before i start panicking

Why let facts stand in the way of panicking? Go for it!

[CortTy]

http://forums.steampowered.com/forums/showthread.php?p=29146640#post29146640

Ahh, I see. Thanks!

[Spread.Love]

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

[DarkVenom]

From Valve employee
afarnsworth

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

[Slamordain]

http://forums.steampowered.com/forums/showpost.php?p=29146640&postcount=385



there yall go lol

[Onyx3173]

I'm actually not a fan. I think most of their games are mediocre. I just don't fly off the handle at a couple of hours of loss of service.
Nah, you just troll those who are already mad or upset about it no matter their reasons and you have to talk down to them doing absolutely nothing to help the situation in anyway. Good going man, you're one ♥♥♥♥ of a role model for us all.

[alwaysrage]

Calm down. (http://imgur.com/7pWHN)

[ASecondOpinion]

Its taken nearly 2 hours to find out a power failure?

Do they communicate with pigeons?

Find out and solve the power failure...

[Geoshadow]

Soon enought it will be back up.. Hallajeauh.

[xxredmaxx]

This is just aperture testing to see what happens when the FUS RO DAH the steam servers....

[Zaragorne]

THEY SAY POWER OUTAGE> but I say B.S. They got hacked again.

No it was a power outage. Your electrifying personality caused it. Feel guilty now.

[Boomie]

Calm down. (http://imgur.com/7pWHN)

Goodies! Thanks man. :3

[sarcinelli]

Even the profile badges are off :p

http://img708.imageshack.us/img708/8163/steamdown.jpg

[Spiderm4N]

I cant login to steam, anyone have similiar problem? I need to know before i start panicking

yes, just wait

[Psycho_13]

They sure are fast at removing posts complaining about Steam being down!

Sure wish thaty could fix Steam that fast!
But I suppose that would require a much larger effort than removing posts.

[biby]

525 :O

[mrekim]

No it was a power outage. Your electrifying personality caused it. Feel guilty now.

Nope. They were just uploading HL3 ;)

[Shockjedi]

Calm down. (http://imgur.com/7pWHN)

Ironic considering your name.

[Estel]

The uninterruptable power supply was... interrupted :'(

(Though seriously, I'm surprised a setup as big as Steam has a single data centre as a common point of failure).

[Cervidanti]

We apologize for any inconvenience this may have caused.

No. You apologize for the inconvenience this DID cause. "may have caused" is such a rude thing to say. It DID cause inconvenience, Do not hypothetically apologize for a hypothetical situation.

[Xealot42]

If steam is back on soon I might have to do something crazy and turn on my PS3! ;)

[Metro]

Nah, you just troll those who are already mad or upset about it no matter their reasons and you have to talk down to them doing absolutely nothing to help the situation in anyway. Good going man, you're one ♥♥♥♥ of a role model for us all.

Have you seen this thread over the last thirty minutes? Would you call what anyone is posting 'help?' Seems to be a just a bunch of people raging over something fairly trivial to me.

[Onyx3173]

Its taken nearly 2 hours to find out a power failure?

Do they communicate with pigeons?
May have just been something so simple they didn't even think to check it at first or something.

[Zaragorne]

Remain Calm. Do not try to run because you have no where to run to.

(Hitchhikers Guide)

[Monsuir]

Guys, be happy that they found the problem, they did say it will take a matter of minutes to get it back up :)

[alwaysrage]

Ironic considering your name.

Haha, I thought someone might point that out.

[soulcipher]

Find out and solve the power failure...

You'd know of a power failure at the start, if they have measures in place to inform them. If power failed, one would assume the DC lost power. In which case, a generator should have kicked in. Perhaps they are more lazy in the DC approach in the US.

[Sasquatchsliper]

The uninterruptable power supply was... interrupted :'(

(Though seriously, I'm surprised a setup as big as Steam has a single data centre as a common point of failure).According to Steam Stats, there's still 2.7M Steal users connected to Steam Community.

Steam is too big to spread around tons of datacenters


edit: oh crap, only 600k now o_o

[Onyx3173]

THEY SAY POWER OUTAGE> but I say B.S. They got hacked again.
Valve has always told us when they got hacked before. Why would it be any different now?

[Cyrielx2]

The uninterruptable power supply was... interrupted :'(

(Though seriously, I'm surprised a setup as big as Steam has a single data centre as a common point of failure).

Cost efficiency :)
Obviously prone to little bumps like this sadly.

[Tortoura1337]

http://www.youtube.com/watch?v=St6MZDKBYOQ&feature=related - Like a boss

[Sky_Rail]

Good thing the magical server of we are able to be on this forum didn't go down with the so called power failure.

[Spidernumerouno]

So the cleaning lady went: Oh, I can't unplug that power cord to hook up my vacuum cleaner?

[mrekim]

Give the database(s) some time to recover ;)

[tutzelki]

The uninterruptable power supply was... interrupted :'(

(Though seriously, I'm surprised a setup as big as Steam has a single data centre as a common point of failure).

And more over no redundancy on power supply. What do they think the second PowerSupply unit in their servers is for? Decoration?!?

[DarkPhoenix966]

lol 2 hours already

[OEWBatman]

Downtime always brings the self-entitled and paranoid kids that think they know more than Valve themselves.

As well as the crack IT guys. Throw some techie terms at it and looks like they know whats happening.

[oobievision]

According to Steam Stats, there's still 2.7M Steal users connected to Steam Community.

Steam is too big to spread around tons of datacenters

the server that handles that could be down as well and thusforth not updating it.

[VinLAURiA]

Ironic, since the UPSes are supposed to prevent this kind of problem, not cause it.

A UPS (Uninterrupted Power Supply) is bascially a power strip with a built-in battery that charges in normal circumstances. It's supposed to keep equipment going in case of a blackout or if someone accidentally unplugs it, but it looks like here the UPSes themselves borked out and are what stopped supplying power.

[gutterpin]

little over 3 hours now..... startin to think jesus will be back before they figure out how to hook up a UPS...:D.

[shnookis]

As well as the crack IT guys. Throw some techie terms at it and looks like they know whats happening.

Them too! There seems to be a lot of those guys here, more than usual.

[Barneyy]

Someone clock the forum for how many posts per minute!

For me personally, this is the first time I've ever seen the downtime. Is it really that common?

Yes it is. To me this really is some unwanted software. I'm only using it to play MW3. But since Valve screws everything up again and again, I'm never buying any Steam "powered" game again. Heck, I might even start pirating games. At least, then, you get what you download.

smh

[jan2011]

http://store.steampowered.com/stats/ nice chart xD

[Ashe]

http://forums.steampowered.com/forums/showthread.php?t=784745&page=26
We're currently experiencing unexpected downtime that started around 10:30 PST (GMT-8). We're working on getting everything running again as soon as possible.

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

Stickys explain everything.

[Sky_Rail]

You must live on a farm to know what bull feces smell like.
Eeyup! or it might be all the cattle on here who believe evrything STEAM says, since the same BS was fed us the last time they got hacked. Just keep following

[oobievision]

little over 3 hours now..... startin to think jesus will be back before they figure out how to hook up a UPC...:D.

lol you seem to think the upc's they use is like the one under ur desk. the commercial ones they use take up a whole room.

[Fangy]

little over 3 hours now..... startin to think jesus will be back before they figure out how to hook up a UPC...:D.

They probably have to move large delicate machines to get at it... and that my friend would take some time.

[paulifaceuk]

I'm actually not a fan. I think most of their games are mediocre. I just don't fly off the handle at a couple of hours of loss of service.

Then what are you doing here?

I am in the Steam Downtime Discussion Thread. I am venting. I have been with steam for a long time. I have had many downtimes and it is happening far too often. I would like to know how long I am going to have to wait. I will be waiting here for more of your lovely comments :)

[RobotMagician]

lol 2 hours already

little over 3 hours now..... startin to think jesus will be back before they figure out how to hook up a UPC...:D.

Wait, what? I think someone's clock is off here.

[Zaragorne]

Yes it is. To me this really is some unwanted software. I'm only using it to play MW3. But since Valve screws everything up again and again, I'm never buying any Steam "powered" game again. Heck, I might even start pirating games. At least, then, you get what you download.

smh

I sense you made this post just to spark an argument.

[Chubbysumo]

the server that handles that could be down as well and thusforth not updating it.

more than that. there was over 5 million online when it went down and started to crash at 10 to 12, so, there is currently 4-5 million people trying to log on at one time.

[ilv]

View all of the top 0 most-played games
Stats (http://store.steampowered.com/stats/)

lol all of the top 0 :D :D

€: current peak
25,337 5,056,413

[oobievision]

more than that. there was over 5 million online when it went down and started to crash at 10 to 12, so, there is currently 4-5 million people trying to log on at one time.

yeah that can cause some issues to.

[JustRed]

right is this really the last page now? everytime i've read one, another one appears

All this way, I don't even know where I live now...

[gutterpin]

was 1pm here when i got booted out of my game because of "no connection"..... it's 4pm here now.....

[Waterbird]

How long is this going to be? I'm getting tired of this, I can't play any of my games unless I go into offline mode. How long? 3 hours? 2, 1? left before it comes back on?

[oobievision]

right is this really the last page now? everytime i've read one, another one appears

All this way, I don't even know where I live now...

lol yeah im getting sticky keys poping up im hitting f5 so much

[HotZin]

Did anyone else notice that the "New Releases" and "Top Sellers" tabs in the main Store page are completely blank and broken now? The rest is completely fine, lol.

[Topgamer]

hopefully this is all due to an update for gotham city imposters so i can actually play it online lmao ... ;p

[Ryowyn]

...I must admit this is sightly annoying. Oh well, I'll kill time watching childrens cartoons and eating snacks. Call me when stuff runs properly again.

[Onyx3173]

was 1pm here when i got booted out of my game because of "no connection"..... it's 4pm here now.....
It was 10:30AM here when they made the announcement (not sure how long it had been down by then cause I wasn't at my computer) and it's 1:07PM here now.

[Spidernumerouno]

The users on-line just went down from 2.7 mil to 636k.

[Booyakaaa]

was 1pm here when i got booted out of my game because of "no connection"..... it's 4pm here now.....

I wish it was 4pm now at my state . I would have like 12 more hours of time to play .

I think Steam servers where running on LC Power 600w power supply . That's why they crashed -.-

[RobotMagician]

Did anyone else notice that the "New Releases" and "Top Sellers" tabs in the main Store page are completely blank and broken now? The rest is completely fine, lol.

Yeeup, well, they also don't sell any games for less than $5 or $10 apparently.

[eXodL]

Are all COD players as dumb as you?

Are all fanboys as smart as you?

Let's be hones, Steam is starting to have some problems, every 2-3 days there's an update (this didn't happened last year). Upgrade the damn servers if they can't handle the number of accounts active at any given time. This is ridiculous.

[jan2011]

The users on-line just went down from 2.7 mil to 636k.

nope down to 0 (zero)

[ASecondOpinion]

It was 10:30AM here when they made the announcement (not sure how long it had been down by then cause I wasn't at my computer) and it's 1:07PM here now.

They made the announcement at midday PST, saying it was down from 10:30am PST.

[Chubbysumo]

Yeeup, well, they also don't sell any games for less than $5 or $10 apparently.

yes, and according to the slowly updating chart, there is only 29000 steam users on right now.

[ICcold]

Love it how valve gives users steam and all the great sales


But as soon as there is a little downtime expected or not, some of the community goes bat♥♥♥♥ crazy and jumps on the nearest bandwagon to complain.

Take the 2-4 hours that steam is down and go get some fresh air, hang out with friends, play a console game. It won't kill you to have a little patience.

[FISH KILL]

I got booted off at 1PM EST.Its now 4:10 PM.:c I hope steam comes online soon D:.

[Dobz]

http://dl.dropbox.com/u/3760757/temp/steam.png

I lol'd

[shnookis]

Are all Hammer Legion Members as smart as you?

Let's be hones, Steam is starting to have some problems, every 2-3 days there's an update (this didn't happened last year). Upgrade the damn servers if they can't handle the number of accounts active at any given time. This is ridiculous.

The number one thing charlatans like you think would solve this issue is "upgrading the servers".

[Cyrielx2]

---> http://www.youtube.com/watch?v=sToIyv1eB70 <--

New solider hat !

Solider (http://ratemyserver.net/index.php?page=mob_db&mob_id=1316)

Bet you didn't expect that, did you.

[Fevy]

http://dl.dropbox.com/u/3760757/temp/steam.png

I lol'd

This is glorious.

[HotZin]

The moderators keep deleting posts over and over, it's completely noticeable, haha.

[PHYZT]

http://abload.de/image.php?img=steamdownkgytj.jpg

[DarkAngel_ogz]

Down in Turkey too..

[Morsol]

yes, and according to the slowly updating chart, there is only 29000 steam users on right now.

The chart went down to 0 for me.

[Onyx3173]

They made the announcement at midday PST, saying it was down from 10:30am PST.
Oops, you are correct. I misread the announcement. It was made at 11:59AM saying 10:30AM is when it went down. Seems a tad too long to wait to make an announcement.

[Zaragorne]

The moderators keep deleting posts over and over, it's completely noticeable, haha.

Stop... Banhammer time!

[OEWBatman]

The number one thing charlatans like you think would solve this issue is "upgrading the servers".

Hey, at least he knew to use the word "servers." Give 'em some credit. Hehe.

[Hank B]

http://www.youtube.com/watch?v=y27IHhe6hZY

[jamtastique!]

mmm, delicious extended steam downtime. a rare yet satisfying cup of tea.

i love all of you.

those of you who rage because you can't play a certain game you paid for (when you really can). those of you who think that running the steam servers is easy peasy and valve employees are just full of derp. those of you who ignore over 20 pages of previous posts and ask, "is steam down?". those of you who insist the downtime is entirely ridiculous and disregard the uptime. those of you who think your gabe jokes are funny. and so on and so forth.

i must say, thank you so much for making the downtime lulzy and preventing me from doing something productive, like cleaning my room or doodling. cheers! ;D

[Jayson.]

Steam is down??? since when? :s

[Cyrielx2]

While Steam is down, riots in Greece
http://www.zougla.gr/page.ashx?pid=85

This just makes more sense :D

[Ake]

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

Yeah...

Someone at Valve messed up good

[eXodL]

The number one thing charlatans like you think would solve this issue is "upgrading the servers".

Do you even know the meaning of the words you're using? I doubt that.

[Spaceguy5]

http://dl.dropbox.com/u/3760757/temp/steam.png

I lol'd

The question is, how many are bots?

[oobievision]

The moderators keep deleting posts over and over, it's completely noticeable, haha.

well there doing what there sopposed to. to delete all the irrelavant posts from spammers. Kudos Moderators!

[Onyx3173]

The moderators keep deleting posts over and over, it's completely noticeable, haha.
I've been noticing that too. Seems like they're trying to get rid of all the spam posts.

[OEWBatman]

mmm, delicious extended steam downtime. a rare yet satisfying cup of tea.

i love all of you.

those of you who rage because you can't play a certain game you paid for (when you really can). those of you who think that running the steam servers is easy peasy and valve employees are just full of derp. those of you who ignore over 20 pages of previous posts and ask, "is steam down?". those of you who insist the downtime is entirely ridiculous and disregard the uptime. those of you who think your gabe jokes are funny. and so on and so forth.

i must say, thank you so much for making the downtime lulzy and preventing me from doing something productive, like cleaning my room or doodling. cheers! ;D

Haha! Perfect. Kudos.

[shnookis]

Do you even know the meaning of the words you're using? I doubt that.

Says the one who thinks the solution is "upgrading the servers".
Please elaborate on what "upgrading the servers" means.

[Metro]

mmm, delicious extended steam downtime. a rare yet satisfying cup of tea.

i love all of you.

those of you who rage because you can't play a certain game you paid for (when you really can). those of you who think that running the steam servers is easy peasy and valve employees are just full of derp. those of you who ignore over 20 pages of previous posts and ask, "is steam down?". those of you who insist the downtime is entirely ridiculous and disregard the uptime. those of you who think your gabe jokes are funny. and so on and so forth.

i must say, thank you so much for making the downtime lulzy and preventing me from doing something productive, like cleaning my room or doodling. cheers! ;D

So true. People act like Steam has 2+ hours of downtime every other day.

[rsugden]

Spent about an hour troubleshooting why I couldn't get sync'd with STEAM ... finally went to the Forums and discovered you were down. I am a programmer and own a software company, and it wasn't at all apparent that you were down, when the store comes up, and all sorts of other STEAM functions look OK ... how about some sort of FLAG on your main page when you're down ... like RED LETTERS THAT SAY "DOWN FOR ______" .... simple, effective, intuitive, etc... sure would save a lot of frustration, support emails, etc...

[Tortoura1337]

I don't need to, but I'm sure the Mods will ;)

LOL. They did :/

[EllEzDee]

This thread's just teeming with +1 posts. Why's it still open? We've had our answer: there was a power cut and it's being (incredibly slowly) worked on -- what more is there to discuss? And by discuss, i mean whine about.

[mYkSiNaToR]

I am going to whine about how... I cannot play Left 4 Dead 2. NOOOOOOOOOOOOO

[wesleydekker]

http://www.itdisasters.com/wp-content/uploads/2009/10/server-room-with-salt1-450x336.jpg


nothing more to say

[Topgamer]

Spent about an hour troubleshooting why I couldn't get sync'd with STEAM ... finally went to the Forums and discovered you were down. I am a programmer and own a software company, and it wasn't at all apparent that you were down, when the store comes up, and all sorts of other STEAM functions look OK ... how about some sort of FLAG on your main page when you're down ... like RED LETTERS THAT SAY "DOWN FOR ______" .... simple, effective, intuitive, etc... sure would save a lot of frustration, support emails, etc...

first thing i did was check forums....facepalm

[sarcinelli]

http://dl.dropbox.com/u/3760757/temp/steam.png

I lol'd

... and falling, now there are only 25,000 users connected!

[manicminer]

Just tried logging into Steam and was told that either my account doesn't exist or my password is wrong. Followed by a no connection error. Hopefully reason number 2 somehow caused problem number 1!

[Denigrate]

Spent about an hour troubleshooting why I couldn't get sync'd with STEAM ... finally went to the Forums and discovered you were down. I am a programmer and own a software company, and it wasn't at all apparent that you were down, when the store comes up, and all sorts of other STEAM functions look OK ... how about some sort of FLAG on your main page when you're down ... like RED LETTERS THAT SAY "DOWN FOR ______" .... simple, effective, intuitive, etc... sure would save a lot of frustration, support emails, etc...

+50 :)

[SirDeity]

This is glorious. $79.99USD for ANNO 2070? WT? It costs $59.99USD for me. Why the price difference?

[Cyrielx2]

Spent about an hour troubleshooting why I couldn't get sync'd with STEAM ... finally went to the Forums and discovered you were down. I am a programmer and own a software company, and it wasn't at all apparent that you were down, when the store comes up, and all sorts of other STEAM functions look OK ... how about some sort of FLAG on your main page when you're down ... like RED LETTERS THAT SAY "DOWN FOR ______" .... simple, effective, intuitive, etc... sure would save a lot of frustration, support emails, etc...

Or a simple "On / Off" indicator in the client interface. Yeah, indicators.

[cortez09]

mmm, delicious extended steam downtime. a rare yet satisfying cup of tea.

i love all of you.

those of you who rage because you can't play a certain game you paid for (when you really can). those of you who think that running the steam servers is easy peasy and valve employees are just full of derp. those of you who ignore over 20 pages of previous posts and ask, "is steam down?". those of you who insist the downtime is entirely ridiculous and disregard the uptime. those of you who think your gabe jokes are funny. and so on and so forth.

i must say, thank you so much for making the downtime lulzy and preventing me from doing something productive, like cleaning my room or doodling. cheers! ;D

well for some reason Dota2 wont launch properly for me with steam down :(

[stinkytaco]

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

Yeah...

Someone at Valve messed up good

I did the same thing at work vacuuming. Killed the entire render farm in one mighty swoop of the suction hose.

Took 3 hours to get everything booted back up, and rendering again.

[Onyx3173]

So true. People act like Steam has 2+ hours of downtime every other day.
The last two weeks it hasn't been quite that bad but for me personally it's almost been like that. Up until today I hadn't had downtime in a few days but before that I had downtime like 4/6 days for 20-40 minutes.

[Jmcmatrixs]

first thing i did was check forums....facepalm

Same, seems steam has only 25,000 people atm.

[mrekim]

Says the one who thinks the solution is "upgrading the servers".
Please elaborate on what "upgrading the servers" means.

don't feed him.
He just want's to tell us, that using more and better hardware solves every problem.

[JediMastr80]

Well, The Good Thing, I Have Either a "The Walking Dead (Season 2)" or "Law And Order: SVU" Marathons To Watch On TV Since Steam Is Down.

Always Good To Have a Back-Up When You Can't Play Games.

Good Thing I have The New Episode Of The Walking Dead (Tonight at 8 PM CT) To Look Forward To.

[alwaysrage]

Spent about an hour troubleshooting why I couldn't get sync'd with STEAM ... finally went to the Forums and discovered you were down. I am a programmer and own a software company, and it wasn't at all apparent that you were down, when the store comes up, and all sorts of other STEAM functions look OK ... how about some sort of FLAG on your main page when you're down ... like RED LETTERS THAT SAY "DOWN FOR ______" .... simple, effective, intuitive, etc... sure would save a lot of frustration, support emails, etc...

Their servers experienced a power failure, it's not like they magically know how long they are going to be down for. This (http://imgur.com/7pWHN) isn't maintenance.

[OEWBatman]

Says the one who thinks the solution is "upgrading the servers".
Please elaborate on what "upgrading the servers" means.

...and why that would supposedly have prevented this problem.

Love the stuff being pulled out of people's butts. Very entertaining, constantly making me feel better about myself, just like Jersey Shore or Housewives of Wherever.

[RobotMagician]

I've been noticing that too. Seems like they're trying to get rid of all the spam posts.

And most of the posts bashing Gabe/Valve.

[Spaceguy5]

Spent about an hour troubleshooting why I couldn't get sync'd with STEAM ... finally went to the Forums and discovered you were down. I am a programmer and own a software company, and it wasn't at all apparent that you were down, when the store comes up, and all sorts of other STEAM functions look OK ... how about some sort of FLAG on your main page when you're down ... like RED LETTERS THAT SAY "DOWN FOR ______" .... simple, effective, intuitive, etc... sure would save a lot of frustration, support emails, etc...

They were down because of a power failure, which they didn't immediately know about. How the ♥♥♥♥ do you expect them to tell you they're down because of a power failure when they were still troubleshooting themselves? |=... If you work with programming and own a software company, you should know this kind of stuff happens |=...

[oobievision]

Did Valve learn nothing from Fukushima?

Concurrent Steam Users:
peak: 5,056,413
current: 25,337 <--- OUCH!

Seriously though, I've had several experiences where a building's backup generators failed when the power grid dropped out. It's not pretty. Yet it still surprises me that this happened to a DATA CENTER, of all things...

too soon too soon

[Zaragorne]

Says the one who thinks the solution is "upgrading the servers".
Please elaborate on what "upgrading the servers" means.

You see, every couple hundred thousand players online at once grants Steam a level up. When you level up you get skill points. With these skill points VALVe puts them into different trees (The Half Life 3 Development Tree is empty), and Server Upgrades are one of the trees.

However VALVe decided rather than use their skillpoints on progressive things like Server Upgrades or say Half Life Three, they have been spent on Gaben Upkeep and Hat Development.

VALVe has made a terrible mistake and by not upgrading their servers they have "Crashed" and having used all of their skill points they have no means of fixing it.

The Crash made it so no one else could log into Steam, making their ability to gain new skill points zero.

VALVe lost the game.

[noob_i_am]

$79.99USD for ANNO 2070? WT? It costs $59.99USD for me. Why the price difference?


OMFG i got anno 2070 retail key for 13€ (10$) omg use google or ebay

[Onyx3173]

... and falling, now there are only 25,000 users connected!
If they've got things back to normal and are powering everything up maybe they're rebooting whichever servers managed to not go down as well?

[Matt]

And most of the posts bashing Gabe/Valve.

Constructive feedback is good. "Bashing" is generally non-constructive, rude, and thus uncalled for.

Also, let's put an end to the youtube videos. This thread's purpose is discussing downtime. Just cause Steam is having problems does not mean all forum rules are off the table. Thanks for understanding.

[ASecondOpinion]

Or a simple "On / Off" indicator in the client interface. Yeah, indicators.

On/Off?
So... What if a client-side issue couldn't report to Steam and thus gave an off indication? ;)

What you've currently asked for we already have: The Friends list. Are we Online? Steam is up. Are we offline? Well... Could be down or could be what I said.

[snapcase]

I was in wave 23 in Nightmare Hardcore survival in Dungeon Defenders when the servers crashed. No giraffe for me. :(

[Cyrielx2]

gabes snicker melted on the supply :]

Nah, that was the only finished copy of HL:E3.

On/Off?
So... What if a client-side issue couldn't report to Steam and thus gave an off indication? ;)

When connection goes down, client side, it goes to "off"
When the steam servers go down, it goes to "off"
When nothing is wrong, it goes to "on"

You're right though... It'd have to be multiple "on/off" indicators for forums, steam servers, friend servers, content servers, etc.

[Chubbysumo]

Did Valve learn nothing from Fukushima?

Concurrent Steam Users:
peak: 5,056,413
current: 25,337 <--- OUCH!

Seriously though, I've had several experiences where a building's backup generators failed when the power grid dropped out. It's not pretty. Yet it still surprises me that this happened to a DATA CENTER, of all things...

data centers are not impervious to failed hardware. its just like everyone else, it happens.

[oobievision]

OMFG i got anno 2070 retail key for 13€ (10$) omg use google or ebay

too bad if u change ur vid card 3 times that u can no longer play it.

[Jmcmatrixs]

gabes snicker melted on the supply :]

Joke was used about an hour ago, Isn't funny. Move on troll :mad:

[RobotMagician]

$79.99USD for ANNO 2070? WT? It costs $59.99USD for me. Why the price difference? It costs $49.99USD for me. The ♥♥♥♥?

[envirovore]

UPDATE!

http://forums.steampowered.com/forums/showpost.php?p=29146640&postcount=385

Sadly, I cannot rep you twice in one day.

[el_cop]

... and falling, now there are only 25,000 users connected!

thats not the joke, the joke was todays deal xD

[shnookis]

You see, every couple hundred thousand players online at once grants Steam a level up. When you level up you get skill points. With these skill points VALVe puts them into different trees (The Half Life 3 Development Tree is empty), and Server Upgrades are one of the trees.

However VALVe decided rather than use their skillpoints on progressive things like Server Upgrades or say Half Life Three, they have been spent on Gaben Upkeep and Hat Development.

VALVe has made a terrible mistake and by not upgrading their servers they have "Crashed" and having used all of their skill points they have no means of fixing it.

The Crash made it so no one else could log into Steam, making their ability to gain new skill points zero.

VALVe lost the game.

I take back everything I said. This must be what he was talking about.

[thadunno]

Call me stupid, but unless the server was running from the UPS in the first place, then why would it matter if it failed?

[wesleydekker]

hmm can i sent them a bill for the time i can't play online?

[radicalnetwork]

mmm, delicious extended steam downtime. a rare yet satisfying cup of tea.

i love all of you.

those of you who rage because you can't play a certain game you paid for (when you really can). those of you who think that running the steam servers is easy peasy and valve employees are just full of derp. those of you who ignore over 20 pages of previous posts and ask, "is steam down?". those of you who insist the downtime is entirely ridiculous and disregard the uptime. those of you who think your gabe jokes are funny. and so on and so forth.

i must say, thank you so much for making the downtime lulzy and preventing me from doing something productive, like cleaning my room or doodling. cheers! ;D

I quote every single word, i was about to write a "i'm here with pop corn" post like yours. ;)

You see, every couple hundred thousand players online at once grants Steam a level up. When you level up you get skill points. With these skill points VALVe puts them into different trees (The Half Life 3 Development Tree is empty), and Server Upgrades are one of the trees.

However VALVe decided rather than use their skillpoints on progressive things like Server Upgrades or say Half Life Three, they have been spent on Gaben Upkeep and Hat Development.

VALVe has made a terrible mistake and by not upgrading their servers they have "Crashed" and having used all of their skill points they have no means of fixing it.

The Crash made it so no one else could log into Steam, making their ability to gain new skill points zero.

VALVe lost the game.

You're my Hero of the day. :D

[okay.jpg]

Joke was used about an hour ago, Isn't funny. Move on troll :mad:
Sorry but the way you reacted to it only made it funnier.

[Bile JAR]

Nooooooooo!

[Onyx3173]

And most of the posts bashing Gabe/Valve.
I've complained about the downtime because I seem to be hit by nearly all the downtime that happens on Steam but I never result to actually insulting them. That's just petty and useless.

[Slayerino]

i can't buy anything... hey steam, ich CAN'T BUY ANYTHING! so, isn't that a reason to fix this problem faster?

[jamtastique!]

oh my goodness! how did i ever forget!

i also adore the absolute geniuses who suggest the fresh, new, completely original idea for valve to announce their downtime on the steam interface (especially those darn unscheduled maintenance and power outages, they should really warn us beforehand!). going to the forum, facebook, or twitter pages devoted to valve/steam is wayyy too complicated in the meantime. cheers to you too!

[EXYLeR]

http://store.steampowered.com/stats/

[Kendo]

Wow, steam is getting worse instead of better I see.

$79.99USD for ANNO 2070? WT? It costs $59.99USD for me. Why the price difference?

getting screwed with regional pricing.

[Sasquatchsliper]

we should have a Mega Thread "Things to do while Steam is offline"

[noob_i_am]

too bad if u change ur vid card 3 times that u can no longer play it.


stick to one good one, or get 13€ retail key

[staticvoid{}]

Did Valve learn nothing from Fukushima?

Concurrent Steam Users:
peak: 5,056,413
current: 25,337 <--- OUCH!

Seriously though, I've had several experiences where a building's backup generators failed when the power grid dropped out. It's not pretty. Yet it still surprises me that this happened to a DATA CENTER, of all things...

I have screenshots and will be blogging on this later today...My friends in the media have already been notified...:)

[biby]

IT'S BACK!

[Snertenerwt]

IT'ZZZ BACK

Online users:

Going up by 4 million in 1 hour now.

[michaelkalin]

IT'S BACK HOLY ♥♥♥♥

[lasseholmen]

i can't buy anything... hey steam, ich CAN'T BUY ANYTHING! so, isn't that a reason to fix this problem faster?

By being kept away from what you want, you want it more don't you? :)

[oobievision]

IT'S BACK!

no its not

[Chubbysumo]

Call me stupid, but unless the server was running from the UPS in the first place, then why would it matter if it failed?

if the UPS internal fail, it will not push power thru to the equipment. I have one on my modem, router, and desktop, and it failed, basically the same way. we got a power surge, and everything just shut off, and it would not power anything anymore, even on the battery(which showed a full charge). its just how it goes sometimes.

[soulcipher]

Steams just come back to life for me, and apparantly 17 of my friends.

[Fozi]

If a UPS, an uninterruptable power supply gets interrupted it's a good sign that it's not uninterruptable. Maybe it's just a hardly interruptable power supply, a HIPS.

Anyways, I'm off to Minecraft.

[Austin007]

too soon too soon
Not always, PUget Sound is already under scrutiny for natural disasters, so the question "What could happen to Valve in a tsunami" isn't that outrageous.
http://nctr.pmel.noaa.gov/pugetsound/pre2/

[EXYLeR]

You guys better take a screenshot of the stats. lol 25k people are online

[willisverynice]

Woot DotA

[ASecondOpinion]

I have screenshots and will be blogging on this later today...My friends in the media have already been notified...:)

I'm not too sure if people really care to read a story about an online system having an unexpected hardware fault.

Oh? You mean Kotaku posted about it?
And there I was thinking people only read sensible articles.

[Onyx3173]

we should have a Mega Thread "Things to do while Steam is offline"
We don't need a thread to decide what to do while Steam is down though. We just come here and complain until it's back up.

[KingOfHuztler]

it's down in every country -_-'
Just be patient.

[ivancarlos]

back on here

[Mooostache]

It's back, stop whining.

[michaelkalin]

http://prntscr.com/63357 <<< ITS BACK.

[Xiim]

Thanks for your diligence, Valve. I can now spend money and make you richer. Yay!

[eXodL]

Says the one who thinks the solution is "upgrading the servers".
Please elaborate on what "upgrading the servers" means.

In case you have problems understanding what upgrade (http://en.wikipedia.org/wiki/Upgrade) means. Maybe the spelling wasn't quite accurate, was mostly referring to the number of servers that should be increased to hold this larger number of accounts active. The updates Valve have are more frequently than any other service out there and they should do something about that. With a customer base that large they should afford easily more servers and bandwidth.

[Onyx3173]

I have screenshots and will be blogging on this later today...My friends in the media have already been notified...:)
What exactly is the point of that?

[PolarBearing]

You are comparing Fukushima with a powerout? You're the worst person in the world.

Try to at least engage some brain cells before you start insulting people.

IT WAS A JOKE

Hence the following sentence which started with "But seriously..."

Reactionary idiot.

[mrekim]

no its not

It is. the charts are still missing but everything else seem to work.

[Cyberjackal]

finally - friends list & community works for me now too XD

[ctb]

Back. 21:23pm - GMT

[SystemiK]

There have been rumors floating around about the impending demise of the human race. I hate to be the one to bring it to your attention, but this steam outage may only be the beginning of an impending SHTF event...

I suggest that all of you (in the interest of your future well being) immediately stock up on bacon. Get all the bacon you can get your hands on. And if you are running low on light beer and srirachi sauce you might as well grab that too. You just can't be too careful these days...

[TheNoseKnows]

we should have a Mega Thread "Things to do while Steam is offline"

lol
Battlefield 3!

[envirovore]

I have screenshots and will be blogging on this later today...My friends in the media have already been notified...:)

Then perhaps you should include this info if you want your media friends to write a story bashing Valve:

Update!

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.

http://forums.steampowered.com/forums/showpost.php?p=29146640&postcount=385

[thadunno]

if the UPS internal fail, it will not push power thru to the equipment. I have one on my modem, router, and desktop, and it failed, basically the same way. we got a power surge, and everything just shut off, and it would not power anything anymore, even on the battery(which showed a full charge). its just how it goes sometimes.

Cheers for the explination!

[shnookis]

I'm not too sure if people really care to read a story about an online system having an unexpected hardware fault.

Oh? You mean Kotaku posted about it?
And there I was thinking people only read sensible articles.

Kotaku is composed of meaningless articles.

[l4d2hunter]

Not back for me.

[Twilight Mage]

I wish you could chat with Steam friends independently of the central servers. That'd be nice.

[Equality]

Back online for me

[Zaragorne]

Not back over here.

[Cyrielx2]

Well at least this topic is being used whenever steam has a problem.

Oh and just FYI, just because a power supply is uninterpretable doesn't mean it's not prone to some or all of the following:
- Snickers
- Only edition of half life: episode 3
- Burning out
- Short circuit
- LIGHTNING BOLTS
- The Darkness
- Coffee / tea / alternative beverages

[EXYLeR]

sweet. its back

[RobotMagician]

Doesn't seem any different for the most part for me. Still missing a whole bunch of my games, and parts of the store are missing.

[perry147]

I work in IT, and if your data center losses power for a large company like Valve then it is time to find a new data center. Unless this power outage is over a day so, or something like a tornado hit the building (or other disaster) then this type of service interruption because of a power failure it inexcusable.

Rollover technology is designed to prevent this type of thing happening, and valve is a large enough company to afford it.

[Mr.Tavishman]

Okay,I am on 2 diffirent computers, 2 diffirent accounts, 1 came on, 1 didnt

[ASecondOpinion]

Kotaku is composed of meaningless articles.

Exactly my point, m'dear! :)

[HoosTrax]

Update: Our data center's uninterruptible power supplies experienced a power failure. The power is back on now and we're working to get service restored as quickly as possible. We apologize for any inconvenience this may have caused.
So...you guys need UPSs for your UPSs.

[silverzuka]

Still nothing here

[oobievision]

I just restarted steam, still down so still not up for me