View Full Version : Profile and Achivements: "Unknown Steam error prevented access to this"
Psamathos
06-04-2009, 04:23 PM
Since today's patch, whenever I try to access Profile and Achievements from the main menu it gives me the error "Unknown Steam error prevented access to this." I'm logged into Steam, and the game shows me the correct perks progress when I start a game but I can't access them from the main menu. Is anyone else getting this error?
I have a screenshot here: http://screenshot.xfire.com/screenshot/natural/6a0f6bb194b5078add3a4d1031765e9b43d7d039.png
Yoshiro
06-04-2009, 04:26 PM
We are looking into this one right now and it should be fixed as soon as possible.
pand4b34r
06-04-2009, 04:36 PM
Getting this too now. Good thing a fix is on the way.
c1cc10
06-04-2009, 04:38 PM
Same problem here.
=US=Backdraft
06-04-2009, 05:06 PM
Yeah here too, suprise.
ScullZomBeN
06-04-2009, 05:11 PM
Didnt this happen with the last patch too?
Just wait a few hours and it will be fixed
chucky splinter
06-04-2009, 05:11 PM
dito also the same
pand4b34r
06-04-2009, 05:14 PM
At least my perks are advancing, per ingame stats.
onset.RaichU
06-04-2009, 05:14 PM
i had that on the last update, verify game cache and the integrity thing, worked for me last time
pand4b34r
06-04-2009, 05:15 PM
i had that on the last update, verify game cache and the integrity thing, worked for me last time
Did this, still getting the error.
onset.RaichU
06-04-2009, 05:35 PM
did u defrag and restart steam?
eXomart
06-04-2009, 05:44 PM
That won't work I'm afraid.
As I had a little free time on my hands I did a clean reinstall of Killing Floor (yes clean, 100% deleted the game and redownloaded it) and also deleted the "ClientRegistry.blob" archive (which solved this same problem on 1.0 or 1.1 I believe) and the problem persists so I'm pretty sure we gotta wait for a fix from TWI.
bigwoof
06-04-2009, 06:00 PM
gosh darn. here i was hoping for some kf leveling. at least you fixed the lvl 5 perk not spawning with weapons
DucTTapE03
06-04-2009, 08:13 PM
i got that problem here
fix.....
billyboy54
06-04-2009, 08:14 PM
Me to i am getting this error
dumbguy
06-04-2009, 08:47 PM
Same, Also why does intro come in now and the backround is black? It didn't do that last time. Just saying, lol.
Psamathos
06-04-2009, 09:03 PM
gosh darn. here i was hoping for some kf leveling. at least you fixed the lvl 5 perk not spawning with weapons
You can still level. The perks still appear as normal in-game, but you can't access it from the main menu for some reason. I levelled my sharpshooter and support perks no problem tonight.
connman
06-04-2009, 09:25 PM
+1 for problem. Thankyou Yoshi for update that it is been looked into.
connman
06-04-2009, 09:26 PM
Same, Also why does intro come in now and the backround is black? It didn't do that last time. Just saying, lol.
I prefer the new menu screen, looks better with more colour. Splash screens meh, ELUA says they can ban cheaters? rofl.
Yoshiro
06-04-2009, 09:29 PM
Don't forget we will tell their mothers!
pand4b34r
06-04-2009, 09:40 PM
Don't forget we will tell their mothers!
Yes that is the most important part to remember.
Hyphon
06-05-2009, 08:49 AM
Don't forget we will tell their mothers!
Agrre to that! XD
+1 Problem
Hope you guys will fix that issue soon. It's irretating!
kliziflip15
06-05-2009, 09:17 AM
this happened even before when playing a map like TheHive and after that
its something wrong and steam is trying to prevent hacking the stats
Yoshiro
06-05-2009, 09:21 AM
We are testing a fix for this now.
dumbguy
06-05-2009, 09:28 AM
We are testing a fix for this now.
:D, I love how these huys look at forum posts and do want fans want :D Keep up the good work.
billyboy54
06-05-2009, 09:30 AM
um mm i don't mean to be rude here but you guys got to understand that every game that comes out for the PC or other console it will have bugs but you probably already know that I'm just saying.
Zyker
06-05-2009, 09:37 AM
um mm i don't mean to be rude here but you guys got to understand that every game that comes out for the PC or other console it will have bugs but you probably already know that I'm just saying.
No one is bashing here or flaming, people are just saying that they have a problem and tripwire (as we can see) are aware of it and are testing a fix as we speak. And yes I think we all know that every game has their bugs on every platform. I just hope that it will come out soon, it's not a critical bug but still feals a bit wierd.
Psamathos
06-05-2009, 12:47 PM
It's fixed for me now. Thanks!
shewolf
06-05-2009, 03:45 PM
Thanks Yoshiro :) Appreciate the work and updates from you guys!
I haven't checked mine yet, but I had the problem too.
Speedfish
07-10-2009, 10:37 AM
I am experiencing this problem aswell, however I am also unable to view my progress of my perks ingame. I should have a few level 3s and all it shows are level 0s as if i had never played the game before. Even when i try to play the game with these level 0s it still shows that no progress has been made. Is my second problem just a whole different issue that has a fix?
puffincat
07-10-2009, 12:00 PM
This used to come up on servers that were running the mutator that lets people choose a perk at level 5 (or whatever it was set at) with a menu in game.
Syncourt
07-15-2009, 12:55 AM
Both my brother and I went to play last night and suddenly got this error. It happens when we try to look in perks and achievements AND when we try to change perks in game. It has no stats for any of the perks, the only piece of information we can still see is the map description.
I haven't had the stats ect. display since the 2 patches the other day, but I was still able to change perks until last night. :(
Basically can only play as the class I was the other day and nothing else.
EDIT: Actually, just tested a few things again.
I can change perks from the perks and achievements menu now, im also able to change them in solo. Just not online.
EDIT2: Just played a few games then and realized that i get no bonus' as if I have no perks. No cheaper weapons, speed, damage or anything. (perks enabled server too)
Syncourt
07-20-2009, 11:41 PM
All fixed here now, found that it was actually not allowing perks for servers that aren't using the optional update. Servers updated and working perfectly again. Don't think that's related to the main menu one people are getting though.
rwgould
10-23-2009, 08:16 PM
I am still getting this problem.
I played the game for a while when it first game out, then didn't touch it. I uninstalled it, uninstalled steam (which was on C drive), reinstalled steam on D drive, and then reinstalled killing floor. Now every time I try and load it, it gives the error while selecting the perks. I've reinstalled it twice and deleted my clientregistry.blob, all to no effect.
sonicthefast
10-31-2009, 06:35 PM
Im getting this now... I think it's because of the human bots mutator i downloaded
HaakonXCI
01-20-2010, 03:23 PM
There was a map which disabled perks that we played on one time, like some castle map which made this error appear for me now too. Any ideas?
rwgould
01-20-2010, 03:41 PM
Check your log file. It will tell you exactly what the problem is. If that doesn't help, try deleting/moving the maps (and any mods you have) out of the KF directories
AmazingRedd
01-21-2010, 01:13 PM
i too get this error once in a while, whenever i disconnect from a changing between maps and try to go check my perk status and achievements. i have to completely cancel out the game and start over, then it would work.
jsmucha
01-21-2010, 01:20 PM
-I get it every once in a while too.
Deathless2288
01-21-2010, 01:23 PM
I get it every once in a while as well, but a restart of KF fixes it. It does not affect the leveling of perks or achievements though.
utadahikaruy3k
01-21-2010, 01:39 PM
yeah I have been noticing this too whenever I disconnect from the game when the map is trying to change.... I thought its from my side since I havent seen anyone post about this...
Anyways another problem: it seems that any servers you add to your favorites dont get saved at all coz all the servers I faved is not showing up at all....
alan665
01-21-2010, 11:39 PM
I can recreate this problem by using the "no dramatic events" mutator which is supposed to remove the slow-motion zed time instead it produces this error every time.
When the mutator is/ inst enabled its like a on/off switch for this problem
Random Hero
03-12-2010, 04:50 AM
The problem has appeared by me too. First of all, I can't access the achievements, clicking it in the menu does nothing. But what really angers me is the fact that I can't play most of the maps, it just shows me the error and denies the access to most maps that were working fine a week ago.
My problems started after I upgraded from win7 32-bit to 64-bit. I had Steam on a separate partition and it repaired itself and all continued running well. Until a few days ago all went down the drain. I deleted everything, reinstalled Steam and downloaded KF only to see that the error now pops up even more often.
overdrive87
03-13-2010, 05:22 PM
WTF. I just lost my chance at a hard achievement because of this error. It wasn't like that an hour ago. Wasn't this fixed?
pillbox
03-13-2010, 05:45 PM
No.
morecharacters
scalindor
03-16-2010, 11:09 AM
We are looking into this one right now and it should be fixed as soon as possible.
specific day/month /year???
I've been waiting for this fix since the last update, no-info since then, i wait this isn't the end, of course, could be possible add the unicode?
It's kind of getting annoying to restart the game after every single round...
http://forums.tripwireinteractive.com/showpost.php?p=553718&postcount=11
Thanks but it's somehow even more annoying to delete those files over and over again.
lanux128
04-08-2010, 07:27 PM
Thanks but it's somehow even more annoying to delete those files over and over again.
the error will go away if you log on to another server without the anti-block mutator. it sorts of 'reset' the error. this way, you don't have to delete the files..
EVIL-JURA
04-08-2010, 10:30 PM
everything is fine ! atleast for me :D
tangoesp
04-08-2010, 11:33 PM
Wow. You're, by far, the sweetest community I ever saw. A lot of comprensive posts and so few ZOMFG I WANNA PLAY DAMM GIVE ME PEELZ NOWWWWWW!!! posts.
I like it!
turtlesoup
04-09-2010, 08:32 AM
Thanks but it's somehow even more annoying to delete those files over and over again.
you should be able to fix this permanently by installing the proper version from here:
http://forums.tripwireinteractive.com/showthread.php?p=466922
all you have to do is drop the .u and .ucl file into the kf .\system folder. then your game will run the installed mutator for servers that have it, instead of downloading old versions or using the cached file.
fLaMePrO
06-29-2010, 06:52 PM
i get this error for trying to access perks....i dont know what the perks are so i dont know whether it matters or not?
Kool Mode D
06-29-2010, 07:27 PM
Yep I get this error as well after the latest update.
Xienen
06-29-2010, 09:06 PM
Please try Verifying Game Cache in Steam. A whole slew of people were unable to get the full update earlier due to the massive amount of downloads going on in Steam due to the giant sale that's been going on.
Feelgood
08-08-2010, 12:09 AM
Is there a fix for this yet? This is utterly infuriating.
thecoroner01
10-02-2010, 03:49 AM
Its still doing this is anything being done?
turtlesoup
10-02-2010, 09:29 AM
did you follow the directions above, or are we just going to pout about this? if problem is the bad antiblock mutator then it's out of their hands, either you or server admin have to update this.
there is another situation where if steam updates the client, or you somehow get disconnected, kf can still run but gives this same error, then just restart steam and/or let it update your files. otherwise I never see it anymore, no problems getting perk info since latest versions of kf/antiblocker.
Dr. K6
10-03-2010, 08:25 PM
Nvm, got it =D
I'm sorry for bumping an old thread, but it's the same issue and I wouldn't want to create a duplicate thread.
I believe this error has returned, I started getting errors within single player when trying to select a perk, and being met with the message "Unknown Steam error prevented access to this" as well as when I click the Profile and Achievements button in the main menu. I also verified the games integrity as well as defragging, which didn't solve it, to check it wasn't just me, I asked a friend who has Killing Floor, he has the same problems, and our perks aren't progressing, apart from in multiplayer. But after our perks have advanced in multiplayer, they reset to the previous stats the next time I play Killing Floor in either Solo or Multi.
http://i52.tinypic.com/jqgqyh.jpg
http://i51.tinypic.com/s58evk.jpg
DaniilEST
05-07-2011, 06:29 AM
Same here, but a bit different.
http://i56.tinypic.com/2mdp40k.png
CaptainDingo
05-08-2011, 11:16 AM
I'm sorry for bumping an old thread, but it's the same issue and I wouldn't want to create a duplicate thread.
I believe this error has returned, I started getting errors within single player when trying to select a perk, and being met with the message "Unknown Steam error prevented access to this" as well as when I click the Profile and Achievements button in the main menu. I also verified the games integrity as well as defragging, which didn't solve it, to check it wasn't just me, I asked a friend who has Killing Floor, he has the same problems, and our perks aren't progressing, apart from in multiplayer. But after our perks have advanced in multiplayer, they reset to the previous stats the next time I play Killing Floor in either Solo or Multi.
http://i52.tinypic.com/jqgqyh.jpg
http://i51.tinypic.com/s58evk.jpg
Same here. Getting a bit irritated with it because it also prevents me from picking a class altogether, not just leveling up. Sigh.
MrBlorx
05-08-2011, 01:24 PM
Quick Fix:
Go to your System folder and open up:
Gui.int
Scroll down a bit, and where there are perks, if there is a line that says:
[SteamAccessProvider]
AccessProvider=False
Then change it to true.
It worked for me.
I get no errors now.
CDP5280
05-08-2011, 02:27 PM
Quick Fix:
Go to your System folder and open up:
Gui.int
Scroll down a bit, and where there are perks, if there is a line that says:
[SteamAccessProvider]
AccessProvider=False
Then change it to true.
It worked for me.
I get no errors now.
I searched the ENTIRE Steam folder and there is no gui.int any where.
CaptainDingo
05-08-2011, 03:49 PM
Quick Fix:
Go to your System folder and open up:
Gui.int
Scroll down a bit, and where there are perks, if there is a line that says:
[SteamAccessProvider]
AccessProvider=False
Then change it to true.
It worked for me.
I get no errors now.
I have no such file, and in the Gui2k4.int file there is no such line.
So I guess I have to just not play Killing Floor at all. Yay.
Cocacola123
05-08-2011, 04:01 PM
I get the error rarely but I still get it once and a while.
CaptainDingo
05-08-2011, 05:24 PM
For me this has happened nonstop all day. I've been checking roughly every 2 hours and it's always the same thing.
MrBlorx
05-08-2011, 06:06 PM
I have no such file, and in the Gui2k4.int file there is no such line.
So I guess I have to just not play Killing Floor at all. Yay.
Um... yes you do.
At least I have it...
Let me check...
OH WAIT :eek:
It's KFGui.int!
Silly me!
But that is the file.
MrBlorx
05-08-2011, 06:07 PM
I searched the ENTIRE Steam folder and there is no gui.int any where.
KFGui.int
Sorry double post
I've looked inside KFGui.int and still can't seem to find the line that says:
"[SteamAccessProvider]
AccessProvider=False"
This is probably just due to looking quickly, but I've done a search and it can't even find a line by that name.
I used the 'verify integrity of game cache' and its working fine again for me
also i couldnt find that value in the .int
DaniilEST
08-14-2011, 03:15 AM
I solved this issue my way.
Since I play with friends on Steam, then when connecting to them through the game (server list), it gives this error. But when you connect through steam (right-click on friend--> join game) then it doesn't give that error.
Hope this helps.
techup
12-28-2011, 05:37 AM
I've looked inside KFGui.int and still can't seem to find the line that says:
"[SteamAccessProvider]
AccessProvider=False"
This is probably just due to looking quickly, but I've done a search and it can't even find a line by that name.
If you can't find the line then creat one.
You just add
[SteamAccessProvider]
AccessProvider="False"
that to the end of file.
This works for me.
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