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View Full Version : Account was Disabled :|


snyper21
09-27-2009, 01:32 PM
I woke up to finding out my account was disabled :| Just lost hundreds of dollars worth of games and i have absolutely no ♥♥♥♥ing idea why. Is there any way to get it back or find out how or why it was disabled?

andrewas
09-27-2009, 01:35 PM
Contact support. Ask them. Nobody here has any ability to help you no matter how nicely you ask. This article:
https://support.steampowered.com/kb_article.php?ref=5406-WFZC-5519
Lists the reasons an account may be disabled. The account may also be disabled if it is suspected that it has been hijacked, in which case it will be reactivate when it is returned to you.

ultio
09-27-2009, 02:13 PM
When my account was disabled once, they thought I was buying with a stolen credit card, because I had no money on my account (without knowing it, so I tried buying a game like 7 times or so and always got rejected.). Maybe something like that happened to you as well, so keep your receipt(s) or credit card ready, they most likely are going to ask for it.