Steam fix Clone wars: republic heroes

[JohnnyHavoc]

Bought the game last week and haven't been able to play. It crashes at launch. Tried uninstalling reinstalling, checked directx, drivers and even tried to exit steam and launch the game from it's exe. No luck but guess what I'm not the only 1. Both the forums here and Lucasarts reveal that the majority persons with this issue bought the game through steam. Store bought retail copies and D2D copies aren't having the same issue.

[L.o.D.]

You will have to contact LucasArts for support.

[MRenegade]

Wow, I bought this when it was released and had no trouble playing it. And JUST yesterday did I get the startup crashing, wow, another fail by steam yet again.

[L.o.D.]

How is it a steam fail?
They never made the game!

[JohnnyHavoc]

http://forums.lucasarts.com/thread.jspa?threadID=140419&tstart=0

So it seems it isn't solely a steam related issue. Others are having the same problem though the majority of the vocal users with the issue bought it off steam.

[L.o.D.]

Reading the posts there, one person stated the game may not be compatible with steam.
If that is the case, that is a LucasArts issue as they need to code it to make it work with steam.

Has anyone contacted either side's support?

[Sweetz]

Reading the posts there, one person stated the game may not be compatible with steam.
And what evidence did they provide for that, exactly? How do we know that person has any clue what they're talking about?

As far as I've seen, there has been no worthwhile evidence to suggest that the game's crashing is specific to the Steam version and not simply the game itself being buggy.

If more people with Steam are reporting crashing (and that hasn't been verified) then may simply be indicative of more people with Steam being the type to actually post about it.

The fact that some people with Steam CAN run the game ok, and that people with the disc version have experienced the same crashing, suggests the problem is with the game and has nothing to do with Steam.

Most often, only very minimal modifications are made to the Steam versions of games. They basically just put a Steam wrapper on top of retail EXE's without modifying the game code. Now the Steam overlay can interfere with the rendering of some games, but the overlay can be disabled in Steam's options.

Disabling the overlay is worth a try if people haven't already done it.

[L.o.D.]

And what evidence did they provide for that, exactly? How do we know that person has any clue what they're talking about?

Do you have evidence to the contrary?
How do you know that he doesn't have any clue?

As far as I've seen, there has been no worthwhile evidence to suggest that the game's crashing is specific to the Steam version and not simply the game itself being buggy.

If more people with Steam are reporting crashing (and that hasn't been verified) then may simply be indicative of more people with Steam being the type to actually post about it.

The fact that some people with Steam CAN run the game ok, and that people with the disc version have experienced the same crashing, suggests the problem is with the game and has nothing to do with Steam.

Most often, only very minimal modifications are made to the Steam versions of games. They basically just put a Steam wrapper on top of retail EXE's without modifying the game code. Now the Steam overlay can interfere with the rendering of some games, but the overlay can be disabled in Steam's options.

Disabling the overlay is worth a try if people haven't already done it.

How do you know that is all that they do?
The devs from Sacred2 stated more than that since they were unable to get a patch working on steam. If it was JUST a wrapper, surely it would be an easy fix.
TMK, the game devs code their game to be compatible with steam & then given to Valve to test. If it passes, it gets uploaded to the content servers. If it fails, it goes back to the devs again.

If "some" people can play it & some can't, then that to me means a hardware/software configuration issue which affects the game.

Either way, support requests are sent to the LucasArts first.

[YoBBo]

And what evidence did they provide for that, exactly? How do we know that person has any clue what they're talking about?

As far as I've seen, there has been no worthwhile evidence to suggest that the game's crashing is specific to the Steam version and not simply the game itself being buggy.

If more people with Steam are reporting crashing (and that hasn't been verified) then may simply be indicative of more people with Steam being the type to actually post about it.

The fact that some people with Steam CAN run the game ok, and that people with the disc version have experienced the same crashing, suggests the problem is with the game and has nothing to do with Steam.

Most often, only very minimal modifications are made to the Steam versions of games. They basically just put a Steam wrapper on top of retail EXE's without modifying the game code. Now the Steam overlay can interfere with the rendering of some games, but the overlay can be disabled in Steam's options.

Disabling the overlay is worth a try if people haven't already done it.



To answer your question it was I who posted that on lucasarts site and the evidence is in win7 as its has a compatibilty test that test for issues with programs and the only issue that it states that this game is not compatible with steam.

[Sweetz]

To answer your question it was I who posted that on lucasarts site and the evidence is in win7 as its has a compatibilty test that test for issues with programs and the only issue that it states that this game is not compatible with steam.
What are you talking about? Windows 7 doesn't have a tool that somehow magically checks if one program is compatible with another. Most programs don't even interact with each other. What you're describing is patently ridiculous to anyone with actual technical knowledge.

There is an optional toolkit that checks if programs are compatible with Win7 itself, but this certainly wouldn't report a game is "incompatible with Steam" (which really doesn't even have any logical meaning anyway since Steam by itself doesn't actually modify any game code). Perhaps you were running this and simply didn't understand or completely misinterpreted the results.

Post a screenshot of this compatibility test you were running and maybe someone will inform you on what you were actually looking at. Otherwise you should refrain from making claims about things you obviously don't understand.

[YoBBo]

What are you talking about? Windows 7 doesn't have a tool that somehow magically checks if one program is compatible with another. Most programs don't even interact with each other. What you're describing is patently ridiculous to anyone with actual technical knowledge.

There is an optional toolkit that checks if programs are compatible with Win7 itself, but this certainly wouldn't report a game is "incompatible with Steam" (which really doesn't even have any logical meaning anyway since Steam by itself doesn't actually modify any game code). Perhaps you were running this and simply didn't understand or completely misinterpreted the results.

Post a screenshot of this compatibility test you were running and maybe someone will inform you on what you were actually looking at. Otherwise you should refrain from making claims about things you obviously don't understand.

Firstly your a toss, secondly, if you right click the desktop icon created for a game there is an option "troubleshoot compatibilty" which starts up "program compatibilty" which then test for issues and can also recommend settings genius. The "Issues detected" was steam application. "This application is incompatible with steam".

[Sweetz]

Post a screenshot or come back with something that's technically logical. If you had any clue about the modifications that Steam actually makes to executables you'd realize how ridiculous that statement is.

The only other thing I can imagine is that that tool pulls from a database of user entries and some other clueless person inappropriately submitted that info. The suggestion that MS can somehow detect and maintains a database on apps that are "incompatible" with Steam is ludicrous. And given that people CAN run the Steam version of the game on Vista and Win7, it's wrong regardless of the source.

This is a waste of time, it's like arguing with a person that maintains that the world is flat.

Also, just FYI, I do (http://forums.steampowered.com/forums/showthread.php?t=780287) | know my way (http://www.widescreengamingforum.com/forum/viewtopic.php?t=12100) | around software (http://www.widescreengamingforum.com/wiki/index.php/WSGF_Hacks_for_SW:KOTOR) | pretty well (http://www.rage3d.com/board/showpost.php?p=1334980890&postcount=44).

[YoBBo]

heres your screenshot

http://s587.photobucket.com/albums/ss319/SweetZ_isa_ToSSer/?action=view&current=Steam.png

FYI never said you didnt know your way around pc, just that your a tosser:D

[Sweetz]

Exactly as thought, you don't understand what you're looking at.

That wizard is reporting Steam is incompatible with the OS (obviously a false positive, happens a lot because the detection scheme is not perfect) not that the game is incompatible with Steam. The program compatibility tool does not and can not report that one application is incompatible with another application - it only reports whether applications are compatible with Windows itself.

FYI, the game shortcuts that Steam creates are actually shortcuts to the Steam app itself which then takes care of launching the games - they're not direct links to the game executables. So if you run that tool on a shortcut it will actually be looking at the Steam app itself and not the game.

Next time, why don't hold off on the name calling until you're sure that you actually have a clue what you're talking about. :rolleyes:

[Sweetz]

I know what Im talking about
I'm sure you think you do, but I'm sorry you're wrong. You ran the compatibility tool on Steam itself. I suggest you ask around on more technical forums if I haven't sufficiently demonstrated that I know what I'm talking about for your tastes.

And once again the name calling is uncalled for and was reported. I'm being helpd in trying to preventing the spread of inaccurate, misinformed statements that could potentially lead people astray in their troubleshooting. Answers aren't helpful when they're wrong.

[L.o.D.]

Is the bashing really necessary, Sweetz?
the bickering between you too is pathetic since it does the entire thread no good.
Whether he's wrong or not is irrelevant. At least he is trying to help the people with the issue.

People come here for help, not to watch two kids bicker about what is right or wrong.

[Sweetz]

At least he is trying to help the people with the issue.
How, exactly? By saying the game is incompatible with Steam (which is not true) and that people should just give up?

Some help, that.

---

The only help that can be given is the same help given for every non-universal random crash issue for any game:

•Make sure your drivers are up to date.
•Try disabling background programs.
•Lower the game settings if you're able to.

What else can anyone say based on the little information available? I didn't feel that parroting these generic suggestions that everyone should already know was worthwhile, but I am going to pipe up about bad info that could leading others astray.

It's no help for people to look to Steam for a fix if Steam isn't the cause.

---

And as far as "bashing", I haven't been calling anyone names, I just said he didn't understand what we was talking about - which is an accurate statement since he doesn't understand how the compatibility tool works or what he was running it on. I could have been a lot less polite about that if I wanted to.

[JohnnyHavoc]

Update: Finally got a response from Lucasarts and they gave me a potential solution I already tried (that didn't work)
It was the standard shut down nonessential background apps also try an msconfig-selective start up. I basically tried all that before.
-Did a dxdiag to see where my drivers sat
-checked for newer drivers
-tried to launch the game from it's exe instead of through Steam
-Checked the exe's cfg file
-Checked my nvidia setting's for the game. Set to defaults.
Still no luck at this point I know it'll be something really stupid. The classic case of some unchecked box some where.

As for you two STOP! You're both right. Your compatibility test did say what you said it did but Sweetz is right because you test probably has nothing to do with nothing as far as launching the game. If you had any other Steam game and it magically works yet Republic heroes doesn't that would prove it's probably NOT Steam.

[YoBBo]

Never said I was right it was just something that came along that didnt make sense thats why I posted it to get a sensible response, not be ridiculed. Thank you JohnnyHavoc for atleast posting something that was somewhat useful though unfortunately unsuccessful. All we can do is hope that there is a solution in the near future.

[The_Fonz]

This may be a solution for you...but first, read my rant because I think YoBBo may not quite be as 'fly' as he believes.

I read this back and YoBBo, I have to agree with Sweetz, there was no need for that fella, you quite clearly don't know what you are talking about. I run windows 7 and know that you are wrong. Yes the compatibility tool is there but its a well known fact that steam was incompatible with windows vista for a long LONG time, if you 'know what you are talking about' then surely that is something you should know, I don't even run steam and I know that.(Windows 7 uses a similar core kernel to windows vista, many of the changes in vista were carried across but but compatibility is still an issue)
The compatibility tool checks all installed programs for incompatibility and may have found steam to be incompatible whether its running correctly for you or not.

But anyway, I don't really care either way, I just wanted to say that the simplest solution for it not working would be because the recommended system specifications don't have windows 7 on them, its windows XP or vista for a start. Then, because I am so clever and brainy and junk I messed about with all of the compatibility settings, as I have windows 7. I found that it seams to be an issue with the game's integration with "games for windows live", or that is my guess. What I did was tried all of the compatibility options and OS versions and found that they didn't work, so then I moved onto using no OS emulation and turned to the tick box options such as visual themes, Eventually after 10 minutes or so I got the game to load under windows 7 without emulating an earlier system. with the tick box for 'disable visual themes' ticked I started the game and repeatedly tapped the 'home' button to load the games for windows panel, whadayaknow, it worked, the loader appeared and the game loaded. This may not be the same for the steam version but that's just what I did to load it.

I then found the game to be lacking the following things:
- a decent game,
- a game that was true to the holy trilogy,
- a game that was remotely taxing,
- a game that wasn't annoying
- and game that didn't insult every fibre of my being.

on a sidenote (re:the amount the game sucks):
God damn 'skyguy' WTF! get a grip, Anakin Skywalker turned into Darth Vader, he didn't have an annoying mate called whatever the hell it was, who constantly complements the situation you are in inanely.

[YoBBo]

Easy fix

--------------------------------------------------------------------------------
There is an easy fix to get this game to run. It seems that if you have a joystick, game controller the game wont start. I had a sidewinder connected, simply removed it and game starts. Seems everyone who had the same issues and got the result. Something so simple that someone simply shared without a load of bull, thanx to HorranCorn. Didnt have to be a tech head, rename, adjust or tamper with anything steam or windows related that even a dumbass like me has a working game thanx to no one here. Give a go guys and good gaming. I hope this game is worth it after all this I bought it for my 6yo.

[ApFireBr]

error persists even without control

AppName: republic heroes.exe AppVer: 1.0.0.1 ModName: republic heroes.exe
ModVer: 1.0.0.1 Offset: 0034f601

[w0bbl3r]

To answer your question it was I who posted that on lucasarts site and the evidence is in win7 as its has a compatibilty test that test for issues with programs and the only issue that it states that this game is not compatible with steam.

Very doubtful that its an issue with steam compatibility. Funny how people who dont like steam are quick to blame it for problems it couldnt possibly be at fault for.
It is also not a windows 7 issue, as I am running XP sp3 and have a startup error as well, but mine MAY be slightly different, as I get an error message as well.
I have contacted lucasarts support for a refund and will keep this forum informed of any information I receive.

[toad_09]

Bought the game last week and haven't been able to play. It crashes at launch. Tried uninstalling reinstalling, checked directx, drivers and even tried to exit steam and launch the game from it's exe. No luck but guess what I'm not the only 1. Both the forums here and Lucasarts reveal that the majority persons with this issue bought the game through steam. Store bought retail copies and D2D copies aren't having the same issue.

Ive had the same issue (not the only dead end forum either) and tried to contact support to no avail now reguardless of steams licence agreement that allows them to technically wash their hands of this i reason that they should have at least had the prudence to run it on a couple of test machines themselves before they sold it to the general public and palm the blame off on lucas arts,shows blatent disrespect for thier cleint base not to mention if the blame does rest with lucas arts the more you sell that game steam its your reputation....*cough

[toad_09]

And what evidence did they provide for that, exactly? How do we know that person has any clue what they're talking about?

As far as I've seen, there has been no worthwhile evidence to suggest that the game's crashing is specific to the Steam version and not simply the game itself being buggy.

If more people with Steam are reporting crashing (and that hasn't been verified) then may simply be indicative of more people with Steam being the type to actually post about it.

The fact that some people with Steam CAN run the game ok, and that people with the disc version have experienced the same crashing, suggests the problem is with the game and has nothing to do with Steam.

Most often, only very minimal modifications are made to the Steam versions of games. They basically just put a Steam wrapper on top of retail EXE's without modifying the game code. Now the Steam overlay can interfere with the rendering of some games, but the overlay can be disabled in Steam's options.

Disabling the overlay is worth a try if people haven't already done it.

Its all well and good to leave the matter hanging in limbo then? Steam and lucas arts having their customers pass blame back and forth on their behalf. I only remeber paying money to steam and thats its not in any busineses best intersets to continue to distribute faulty software.I think we have all put enuff money in steams pockets to be the middle man to deserve at least a repairs in progress message.

[toad_09]

How is it a steam fail?
They never made the game!

Yet they still continue to sell a faulty product to us

[Kupfernikel]

i had the same problem everyone else here had

then i updater my videocard, and the game runs fine.

and guys...welcome to pc gaming, where crashes, incompatibilities and other things happen. there are millions of hardware/OS combinations, this things are to be expected.

but , of course, the game studio should provide techincal assistence...



----

BTW, Thefonz, I agree with you 100%.
This game is worst that the Chewbacca Christmas special.

[d3f1anc3]

My copy doesn't work either. Crashes @ launch, along with 4 other games in this SW Collection pack via Steam. Wish I'd never bought it -_-