[Binocl]

Same here. This problem there in 64-bit system, but at me 32-bit. Symptoms are the same - black screen and crash.

Originally Posted by pwag42

The links to the EA support pages that I've found don't seem to work anymore. does anyone have suggestions

Help please. It seems need a cryaction.dll file?
My config (Crysis 2 works):

Processor Information:
    Vendor:  AuthenticAMD
    Speed: 1646 Mhz
    2 logical processors
    2 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported
     
Operating System Version:
    Windows 7 (32 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0
    
Video Card:
    Driver:  AMD Radeon HD 6470M

    DirectX Driver Name:  aticfx32.dll
    Driver Version:  8.823.0.0
    DirectX Driver Version:  8.17.10.1065
    Driver Date: 26 Feb 2011
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: AMD Radeon HD 6470M
    VendorID:  0x1002
    DeviceID:  0x6760
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1366 x 768
    Desktop Resolution: 1366 x 768
    Primary Display Size: 18.98" x 10.67"  (21.73" diag)
                                            48.2cm x 27.1cm  (55.2cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: 512 MB
    Supported MSAA Modes:  2x 4x 
    
Memory:
    RAM:  3068 Mb