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11-12-2010, 02:14 PM
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#1 |
 Join Date: Aug 2009
Reputation: 0
Posts: 31
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Failed to contact key server
just picked it up and getting this - https://support.steampowered.com/kb_...2204-OPGC-4862
First day of weekend sale so dont make any plans to play this weekend! Very Poor form! |
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11-12-2010, 02:43 PM
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#2 |
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Join Date: Aug 2010
Reputation: 1
Posts: 28
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Same thing. This is what I get for being a legitimate paying customer I suppose?
I spend so much time talking up PC gaming to my friends. Spent literally thousands of dollars on Steam over the years. I'm just disgusted. AFK while I emo **edited out my stupid ranting. Still PO'd though. I don't understand why I'd be allowed to buy a product that isn't in stock. This is called product backorder, and its handled pretty simply- you display a notice to the customer before charging their credit card. Grr. Last edited by Dac: 11-12-2010 at 04:51 PM. |
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11-12-2010, 03:13 PM
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#3 |
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Guest
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Same here and I'm as annoyed as the rest of you. I'm sure this will be sorted out shortly, but it's still bs and short sighted on Steam's part regardless.
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11-12-2010, 03:27 PM
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#4
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Valve
Join Date: Sep 2008
Reputation: 325
Posts: 321
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Popular sale is popular!
We're working on getting more keys. Sorry folks! |
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11-12-2010, 03:33 PM
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#5 |
 Join Date: May 2010
Reputation: 6
Posts: 202
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Wait wait... You guys (Valve) didn't get enough access keys for a sale?!!?!? Are you serious? What's our wait time looking at then?
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11-13-2010, 09:05 AM
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#6 | |
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Join Date: May 2010
Reputation: 0
Posts: 5
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Quote:
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11-13-2010, 10:34 AM
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#7 |
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Join Date: Feb 2010
Reputation: 1
Posts: 56
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Still cannot post to the server, anyone else have any luck?
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11-13-2010, 11:26 AM
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#8 | |
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Join Date: Feb 2010
Reputation: 29
Posts: 53
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Quote:
Maybe get the keys beforehand, or better yet don't agree to sell games that require them. |
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11-13-2010, 03:33 PM
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#9 | |
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Join Date: Jul 2010
Reputation: 4
Posts: 90
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Quote:
Should take about 10 minutes if they have a slow internet connection (poor steam ,eh? they can't afford a f@cking connection.) |
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11-13-2010, 12:47 PM
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#10 | |
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Join Date: Apr 2009
Reputation: 0
Posts: 6
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I'm very happy with Valve and Steam but this is pretty inexcusable. |
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11-13-2010, 12:49 PM
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#11 |
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Join Date: Jan 2010
Reputation: 4
Posts: 12
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Same thing here. God damn, I bought it because I was bored today
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11-13-2010, 12:56 PM
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#12 |
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Guest
Posts: n/a
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Valve needs to communicate wtf is going on right now with the status of the keys
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11-13-2010, 02:06 PM
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#13 | |
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Join Date: Nov 2010
Reputation: 0
Posts: 5
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Quote:
a) avoid cute one-liners that suggest you don't take it seriously. b) keep customers who have been inconvenienced in the loop so they know when they can expect to start using the product they paid for - it's been 24 hours since any communication on this. Poor service which I didn't expect from Steam, I'll be more wary in future. |
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11-14-2010, 08:30 AM
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#14 | |
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Join Date: Oct 2009
Reputation: 23
Posts: 267
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Quote:
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11-14-2010, 09:44 AM
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#15 | |
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Guest
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Quote:
I don't mind waiting, but it's just unprofessional, to say the least. Edit: Also, don't trust the dvm.dll file from gcw, it has a trojan attached to it. Last edited by cgoodno: 11-14-2010 at 10:03 AM. |
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