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Old 12-10-2011, 09:50 AM   #1
The Mesmer
 
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Strange Problem

Hello everyone,

I am having problems with the black screen issue. I launch the game, I hear sound and music and can "navigate the menu" but I can see nothing.

Now, I tried to run the three files:

"And run the following files:
dotNetFx35setup.exe
dxwebsetup.exe
xnafx31_redist.msi"

But I can't get them to run. When I double click them they sit there and do nothing. Ideas?
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Old 12-10-2011, 10:16 AM   #2
Nekomancer
 
 
 
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What are your system specs? Especially your videocard.
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Old 12-21-2011, 08:14 AM   #3
The Mesmer
 
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I have the following:

AMD Athalon II X4 640 Processor 3.00 Ghz

4 gb ram

NVIDIA GeForce GT 430

Does that give you any more info?
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Old 12-21-2011, 10:44 AM   #4
The Mesmer
 
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Bump. Help me out guys.
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Old 12-21-2011, 03:09 PM   #5
Mehbah
 
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There's not really a point in bumping on a forum that moves this slowly.


Quote:
Originally Posted by The Mesmer View Post
Now, I tried to run the three files:

"And run the following files:
dotNetFx35setup.exe
dxwebsetup.exe
xnafx31_redist.msi"

But I can't get them to run. When I double click them they sit there and do nothing. Ideas?
This is pretty obvious so you most likely already tried it, but have you tested right-clicking on them and selecting Run as administrator? It's the only advice I can give you with my limited computer knowledge.
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Old 12-21-2011, 03:38 PM   #6
The Mesmer
 
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Thanks. But it still does nothing.
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Old 02-11-2012, 11:22 AM   #7
The Mesmer
 
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Bump. I really would like to play this game.
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Old 02-11-2012, 05:07 PM   #8
Shad0WeN
 
 
 
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Quote:
Originally Posted by The Mesmer View Post
Hello everyone,

I am having problems with the black screen issue. I launch the game, I hear sound and music and can "navigate the menu" but I can see nothing.

Now, I tried to run the three files:

"And run the following files:
dotNetFx35setup.exe
dxwebsetup.exe
xnafx31_redist.msi"

But I can't get them to run. When I double click them they sit there and do nothing. Ideas?
What do you mean by "they sit there and do nothing"? Do you get anything on the screen, or you run them and nothing ever pops up?? If it's the 2nd then I would say you have bigger problems. Possibly some kind of security program blocking stuff.

And what do you mean by you can "navigate the menu"? Does that mean you can see something? Anything?? Can you take a screenshot?

Also, have you tried updating/reinstalling your video card drivers??
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Old 02-12-2012, 02:19 AM   #9
Shad0WeN
 
 
 
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if all you get is a black screen, check this out:

http://forums.steampowered.com/forum....php?t=2464258

also, if you are running a multi-monitor setup, these may be relevant:

http://forums.steampowered.com/forum...26&postcount=8
http://forums.steampowered.com/forum....php?t=2061379
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Old 02-15-2012, 10:35 AM   #10
PKthe13th
 
 
 
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Bump, I'm also having this problem. I've run through everything mentioned here.
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