Issue installing/downloading SC:2

Coffeee_Table · 12-31-2011, 01:56 PM

Recently, I have bought SC2, but as I went to download the game, I received and error when reaching the creating local game cache files : An error occurred while installing Supreme commander 2 (Connection timeout)

Although, I can access other games as I have recently downloaded the Ship (all 3 parts with no errors) and the orange box (without any errors), this is the only game I am getting errors with.

Things I have tried so far:
-Re-installing steam.
-Changing download regions.
-Rebooting pc & steam.
-Using steam to try download on another PC.

All of these have failed and I still cannot download my new game :V

master1742 · 06-06-2012, 10:19 PM

im having same issue, im getting invalid content config whatever that means.. cant even find any solutions via google

lord_norton · 06-07-2012, 04:57 PM

I had the same problem up until today. I contacted Valve directly about the problem and it seems to have been sorted out. It took me asking for the problem to be sorted out and sending a screenshot to the Steam support staff.

I suggest trying again today. If the problem has not been sorted out for you too then I suggest contacting Valve yourself.

Here is the link to reach Steam support:
https://support.steampowered.com/newticket.php

Burning Red · 06-07-2012, 05:24 PM

A fix that worked for me was to change my download region from US to UK-London in the "Downloads+Cloud" section of the settings. After I restarted steam with the setting changed, I could start downloading.

12-31-2011, 01:56 PM	#1
Coffeee_Table Join Date: Dec 2011 Reputation: 0 Posts: 1	Issue installing/downloading SC:2 Recently, I have bought SC2, but as I went to download the game, I received and error when reaching the creating local game cache files : An error occurred while installing Supreme commander 2 (Connection timeout) Although, I can access other games as I have recently downloaded the Ship (all 3 parts with no errors) and the orange box (without any errors), this is the only game I am getting errors with. Things I have tried so far: -Re-installing steam. -Changing download regions. -Rebooting pc & steam. -Using steam to try download on another PC. All of these have failed and I still cannot download my new game :V Last edited by Coffeee_Table: 12-31-2011 at 04:25 PM.

06-07-2012, 04:57 PM	#3
lord_norton Join Date: Jun 2012 Reputation: 0 Posts: 1	Resolved: Supreme Commander 2 (Invalid content configuration) I had the same problem up until today. I contacted Valve directly about the problem and it seems to have been sorted out. It took me asking for the problem to be sorted out and sending a screenshot to the Steam support staff. I suggest trying again today. If the problem has not been sorted out for you too then I suggest contacting Valve yourself. Here is the link to reach Steam support: https://support.steampowered.com/newticket.php

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06-06-2012, 10:19 PM	#2
master1742 Join Date: Jun 2010 Reputation: 0 Posts: 16	im having same issue, im getting invalid content config whatever that means.. cant even find any solutions via google

06-07-2012, 05:24 PM	#4
Burning Red Join Date: Jun 2012 Reputation: 0 Posts: 1	A fix that worked for me was to change my download region from US to UK-London in the "Downloads+Cloud" section of the settings. After I restarted steam with the setting changed, I could start downloading.