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Old 05-06-2012, 01:06 PM   #1
Epic Box
 
 
 
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Games don't add to cart

Hey,

Today I tried to buy Civilization V.
I added it to the cart, but when I go to my cart there's nothing.

I tried adding any other game, doesn't work either.

Is this a glitch on my end?
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Old 05-06-2012, 01:10 PM   #2
MADDOGGE
 
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Have you tried restarting Steam?

Have you tried restarting your rig in case it's Windows related?

Have you tried do a blob fix? In case you don't know how; Exit Steam find and rename your "ClientRegistry.blob" file, restart Steam, sign back in, try the store again.
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Old 05-06-2012, 01:10 PM   #3
DM36
 
 
 
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Works on my end.

Try rebooting steam!
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Old 05-06-2012, 01:16 PM   #4
Epic Box
 
 
 
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Rebooted Steam, deleted ClientRegistry.blob, none worked, will try restarting Windows but I don't think that's the problem
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Old 05-06-2012, 01:22 PM   #5
MADDOGGE
 
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Quote:
Originally Posted by Epic Box View Post
Rebooted Steam, deleted ClientRegistry.blob, none worked, will try restarting Windows but I don't think that's the problem
We are kinda going through a mental checklist of things that may or may not work. Try them and bare with us.
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Old 05-06-2012, 01:20 PM   #6
ASecondOpinion
 
 
 
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Have you tried purchasing it through your web browser instead of the Steam client?
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Old 05-06-2012, 01:30 PM   #7
Epic Box
 
 
 
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Yes Opinion, I tried before and it didn't work either.

Maddogge, I know that, and I really appreciate the help. Sorry if I sounded harsh, wasn't my intention.

Now what seems to be the problem is that I CAN add the games to the cart, I get to the "Buy for myself" or "Buy as a gift" thingy, when I click any of those it brings me back to the Store homepage.

And when I'm in the "Buy for myself" or "Buy as a gift" thingy, the "cart" button appears with a (1) in the corner of the screen; however if I click it it kind of refreshes the page but all items dissapear.
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Old 05-06-2012, 01:33 PM   #8
ASecondOpinion
 
 
 
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Do you have some kind of internet security setting on that clears the cache/cookies often? :S
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Old 05-06-2012, 01:36 PM   #9
Epic Box
 
 
 
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I have all cookies allowed, plus the problem persists in the Steam program, so can't be that I believe
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Old 05-06-2012, 01:57 PM   #10
ASecondOpinion
 
 
 
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When you did the .blob fix, did you also do AppUpdateStats.blob?

If so... Well, I'm all out of ideas.
Sorry.

All I can suggest at this point is if the problem persists it'll be worth contacting Steam Support about the issue.
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Old 05-06-2012, 02:03 PM   #11
Washell
 
 
 
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Your Steam account wouldn't happen to be restricted at the moment right?
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Old 05-06-2012, 02:11 PM   #12
Epic Box
 
 
 
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I reinstalled Steam, tried to buy the game on Internet Explorer (I use Chrome), none of that worked.

Washell, I believe I am not, I haven't received any notification of the kind
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Old 05-06-2012, 02:45 PM   #13
Anarchisteve
 
 
 
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As your forum account isn't linked to your Steam account I guess you don't trade a lot. The only other way I know to get a purchasing ban is to chargeback, have you done this?

As you originally couldn't add anything to the cart I doubt this is the problem but just checking.
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Old 05-06-2012, 02:45 PM   #14
Satoru
 
 
 
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Can you link to your public steam profile
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Old 05-06-2012, 03:18 PM   #15
jasonbecker83
 
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what browser did you use? have you tried with the incognito mode? using google or opendns dns?
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