Failed to contact key server

Metheglin · 04-30-2010, 06:42 AM

Just bought the game and am unable to play it, I get the above message every time I try to launch it.

Tried all the usual things like renaming clientregistry.blob and temporarily disabling firewall.

Anyone have any ideas?

-=oWn4g3=- · 04-30-2010, 06:44 AM

Same problem here, maybe the key server is a bit stressed at the moment.

hilmar07 · 04-30-2010, 08:35 AM

Same here. I think it's like what happened to Pray when it was on sale, all the CD-Keys sold out

Also there is another thread about this issue here, I checked the times and it appears your thread was first

Bloefield · 04-30-2010, 09:41 AM

I'd create a support ticket demanding a key or my money back but the freakin support registration links are broke.
Moderators take note!
This is small time, incompetent and embarrassing on Steams account

takashi260 · 04-30-2010, 11:11 AM

I'm sure is just a shortage of keys
I got a copy and it doesn't work, hopefully this gets fixed soon..

cool_recep · 04-30-2010, 11:15 AM

Guys, please unite here:

http://forums.steampowered.com/forum....php?t=1248307

seseorang · 04-30-2010, 11:51 AM

Quote:

Originally Posted by Bloefield

I'd create a support ticket demanding a key or my money back but the freakin support registration links are broke.
Moderators take note!

Demand? It does happen a few times where some keys fail to register. Steam/Codemaster will get on it - but demanding?

Sometimes an offer can be too successful - even on Steam for Valve...

Bungle · 04-30-2010, 11:54 AM

I bought my copy several hours after it went on sale and I got my CD key. It installed and automatically logged me into GFWL without problems. So it must just be that they sold out on CD keys and will get new ones soon.

Bloefield · 04-30-2010, 11:58 AM

Quote:

Originally Posted by seseorang

Demand? It does happen a few times where some keys fail to register. Steam/Codemaster will get on it - but demanding?

Sometimes an offer can be too successful - even on Steam for Valve...

Who are you to critique my wording?
If you like to not get something in return for your money that's your business.
If the word demand is too harsh for you, too bad.

Ginga121 · 04-30-2010, 12:33 PM

happened to me

alden · 04-30-2010, 01:47 PM

Hey Guys. We have temporarily run out of keys for FUEL and more have been requested. You can still purchase the pack and play the other games. When we have more keys, FUEL will unlock for you automatically. Our apologies!

Bloefield · 04-30-2010, 01:52 PM

O.K. Thanks for letting us know what's up.
Any eta on this? Hours, days etc?

alden · 04-30-2010, 02:09 PM

Quote:

Originally Posted by Bloefield

O.K. Thanks for letting us know what's up.
Any eta on this? Hours, days etc?

Probably not until after the weekend, unfortunately.

san.salvador · 04-30-2010, 02:18 PM

Selling games without giving out the keys is weak.
Putting a game on promotion and for special sale without even having keys is just a very bad joke.

Aura891 · 04-30-2010, 02:52 PM

Quote:

Originally Posted by san.salvador

Selling games without giving out the keys is weak.
Putting a game on promotion and for special sale without even having keys is just a very bad joke.

apparently you don't understand how it works

04-30-2010, 06:42 AM	#1
Metheglin Join Date: Jun 2008 Reputation: 12 Posts: 56	Failed to contact key server Just bought the game and am unable to play it, I get the above message every time I try to launch it. Tried all the usual things like renaming clientregistry.blob and temporarily disabling firewall. Anyone have any ideas?

04-30-2010, 08:35 AM	#3
hilmar07 Join Date: Nov 2009 Reputation: 3 Posts: 91	Same here. I think it's like what happened to Pray when it was on sale, all the CD-Keys sold out Also there is another thread about this issue here, I checked the times and it appears your thread was first Last edited by hilmar07: 04-30-2010 at 08:36 AM. Reason: Incorrect link

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04-30-2010, 06:44 AM	#2
-=oWn4g3=- Join Date: Aug 2008 Reputation: 5 Posts: 60	Same problem here, maybe the key server is a bit stressed at the moment.

04-30-2010, 09:41 AM	#4
Bloefield Join Date: Feb 2009 Reputation: 2 Posts: 54	I'd create a support ticket demanding a key or my money back but the freakin support registration links are broke. Moderators take note! This is small time, incompetent and embarrassing on Steams account

04-30-2010, 11:11 AM	#5
takashi260 Join Date: Apr 2010 Reputation: 0 Posts: 20	I'm sure is just a shortage of keys I got a copy and it doesn't work, hopefully this gets fixed soon..

04-30-2010, 11:15 AM	#6
cool_recep Join Date: Jun 2008 Reputation: 3 Posts: 162	Guys, please unite here: http://forums.steampowered.com/forum....php?t=1248307

04-30-2010, 11:54 AM	#8
Bungle Banned Join Date: Dec 2008 Reputation: 107 Posts: 1,046	I bought my copy several hours after it went on sale and I got my CD key. It installed and automatically logged me into GFWL without problems. So it must just be that they sold out on CD keys and will get new ones soon.

04-30-2010, 12:33 PM	#10
Ginga121 Join Date: Apr 2010 Reputation: 2 Posts: 19	happened to me

04-30-2010, 01:47 PM	#11
alden Valve Join Date: Apr 2006 Reputation: 567 Posts: 631	Hey Guys. We have temporarily run out of keys for FUEL and more have been requested. You can still purchase the pack and play the other games. When we have more keys, FUEL will unlock for you automatically. Our apologies!

04-30-2010, 01:52 PM	#12
Bloefield Join Date: Feb 2009 Reputation: 2 Posts: 54	O.K. Thanks for letting us know what's up. Any eta on this? Hours, days etc?

04-30-2010, 02:18 PM	#14
san.salvador Join Date: Feb 2008 Reputation: 7 Posts: 216	Selling games without giving out the keys is weak. Putting a game on promotion and for special sale without even having keys is just a very bad joke.