TSP: Troubleshooting Thread

[trag.support1]

1) Make sure Support DXT Texture Formats in the Catalyst Control Centre is enabled ( 3D >> More Settings).

2) Open ScourgeEngine.ini and set the following (the ini file is in your documents folder):

[Engine.ISVHacks]
DisableATITextureFilterOptimizationChecks=False
bInitializeShadersOnDemand=True
PumpWindowMessagesWhenRenderThreadStalled=True

[SystemSettings]
OnlyStreamInTextures=True

[Petyso90]

The same :S

[zapfacid]

Originally Posted by trag.support1

General Troubleshooting and Crash Issue Fixes

Hi folks. Here we are trying to support any kind of problem that makes the game unplayable (crashes and so on).

- Collect data for support

- Game launch problems
Installation problems has been fixed and you should not be forced to do any additional manual work.

Some users posted a problem with their PhysX installation. To be able to run the game you need a PhysX Runtime that supports SDK version 2.8.1. To download the latest version please get it from here.



On some installation no post-script installation has been launched and therefore the installation process is not correctly finished.

If that is your case (you didn't seem any post installation request dialog for PhysX, DirectX, ...) please go to your Steam installation folder for the game:

<Steam_Install_Path>/Commons/The Scourge Prokect Ep1-2/Binaries/redist/

and run every .exe you found in all subfolders:

* dxredist\

- DXSETUP.exe

* physx\

- PhysX_8.10.29_SystemSoftware.exe

- (Only Demo) PhysX_9.10.0224_SystemSoftware.exe

* vcredist\

- vcredist_x86.exe

- vcredist_x86_2005.exe

- Audio crashes

Some audio crashes are related to hardware acceleration. To disable Sound Acceleration follow these steps:

1. 1. Click Start.
2. 2. Click Run.
3. 3. Type in DXDIAG into the available text field, and press OK.
4. 4. Once the DirectX Diagnostic tool has loaded, click on the Sound tab.
   1. 1. This tab will show you your sound device and drivers.
   2. 2. Warning: Should this tab be blank, refer to your computer manufacturer for the proper sound drivers.
5. 5. In the DirectX Features section, adjust the slide bar from where it is currently to Basic acceleration.
   1. 1. Warning: This may disable advanced audio features which worked previously in other games. Should you notice a negative change in any other game, simply change the acceleration level back to where it was or to Full Acceleration.
6. 6. Click the Exit button.
7. 7. Start your game, and verify that the game now works properly.

Another audio issue could come from an incorrect frequency setting. You can fix it doing the following (in Vista):

1. 1) Click Start and then Control Panel. Once there select the Sound option.
2. 2) Select the 'Playback' tab.
3. 3) Select your current playback device (the one with the green check-mark on it) and click Properties button on the bottom right.
4. 4) Select the Advanced tab and under Default Format drop down menu choose 16 bit, 48000 Hz (DVD Quality).(take note of the previous value in case you want to restore it later)
5. 5) Click OK on the Properties dialog and OK again on the Sound dialog and close Control Panel window.
6. 6) Run the game.

- No Sound problems

We have found some issues that prevent the end user to have sound related to XAudio2 (DirectX Audio System) used in the engine. We have found several tips and fixes so that XAudio2 will work propperly for you:

1. Surround Sound. If you have a 7.1 audio system it is possible that the sound will not work correctly. To solve the issue switch your speaker configuration to 5.1 and you will get the sound problems solved. If you have a 4.x/Quadraphonic configuration please change it to 2.1.
2. Creative X-F. With some sound cards like Creative X-FI you need to install the latest drivers but before doing this you have to uninstall the existing them. The best way to do this is using Driver Sweeper which makes sure that the old ones will be cleaned-up.
3. USB Headsets. It seams that some USB headsets are not working properly. In some cases it can be fixed reinstalling the drivers (to uninstall them properly please use a tool like Driver Sweeper. If you are still having problems please set your sound device 'Default Format' (Sound device -> properties -> advanced ->) to 16 bit, 44100hz (CD Quality)
4. If still no sound. In some cases just lowering the speaker setting and/or the 'Default Format' is solves the issues.

- Use key problems
In some strange situation your interaction key could get blocked and you are unable to do any action (revive squad-mate, hacking consoles, ...).
We are working on fixing this annoyance but for the moment you can restore the functionality by cycling through your weapons until you are able to perform actions again. With that you are going to be able to do interactions again and continue the game without having to reload checkpoint or anything.

I did everything in this post and I still cannot launch the game. I even reinstalled steam. It doesn't even start up. It just says 'this program is not responding and will close, etc. Crash error report posted below


roblem signature:
Problem Event Name: APPCRASH
Application Name: ScourgeGame.exe
Application Version: 1.0.38027.3
Application Timestamp: 4cc050f4
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdbdf
Exception Code: e06d7363
Exception Offset: 0000b727
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b2b9
Additional Information 2: b2b91b5fd90d5a312c11eba4b50c2756
Additional Information 3: 54d7
Additional Information 4: 54d73c81277ea4349f493e0f69021941


Problem signature:
Problem Event Name: APPCRASH
Application Name: ScourgeGame.exe
Application Version: 1.0.38027.3
Application Timestamp: 4cc050f4
Fault Module Name: ScourgeGame.exe
Fault Module Version: 1.0.38027.3
Fault Module Timestamp: 4cc050f4
Exception Code: c0000005
Exception Offset: 010e20d7
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I am using Win 7 64 Bit AMD Radeon 6850 GPU

Any help would be appreciated.

Thanks

[trag.support1]

Originally Posted by zapfacid

I did everything in this post and I still cannot launch the game. I even reinstalled steam. It doesn't even start up. It just says 'this program is not responding and will close, etc. Crash error report posted below


roblem signature:
Problem Event Name: APPCRASH
Application Name: ScourgeGame.exe
Application Version: 1.0.38027.3
Application Timestamp: 4cc050f4
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdbdf
Exception Code: e06d7363
Exception Offset: 0000b727
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b2b9
Additional Information 2: b2b91b5fd90d5a312c11eba4b50c2756
Additional Information 3: 54d7
Additional Information 4: 54d73c81277ea4349f493e0f69021941


Problem signature:
Problem Event Name: APPCRASH
Application Name: ScourgeGame.exe
Application Version: 1.0.38027.3
Application Timestamp: 4cc050f4
Fault Module Name: ScourgeGame.exe
Fault Module Version: 1.0.38027.3
Fault Module Timestamp: 4cc050f4
Exception Code: c0000005
Exception Offset: 010e20d7
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I am using Win 7 64 Bit AMD Radeon 6850 GPU

Any help would be appreciated.

Thanks

Could you send us the launch.log? Which CPU are you running?

[zapfacid]

Log: Log file open, 01/21/11 18:49:26
Log: ... running in INSTALLED mode
Init: Version: 5273
Init: Epic Internal: 0
Init: Tragnarion Build: 0
Init: Tragnarion Changelist: 0
Init: Compiled (32-bit): Oct 21 2010 16:40:02
Init: Changelist: 346470
Init: Command line: -seekfreeloading -fullscreen -installed -DEFENGINEINI=..\..\ScourgeGame\Config

\DefaultEngineGameSpy.ini
Init: Base directory: c:\program files (x86)\steam\steamapps\common\the scourge project ep 1 - 2\Binaries

\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeEditor.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeEditorUserSettings .ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeCompat.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeLightmass.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeEngine.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeGame.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeInput.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeUI.ini
Init: Computer: ZAPFACID-PC
Init: User: zapfacid
Init: CPU Page size=4096, Processors=8
Init: High frequency timer resolution =2.610146 MHz
Init: Memory total: Physical=6.0GB Pagefile=12.0GB Virtual=4.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: WinSock: I am zapfacid-PC (192.168.1.77:0)
Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=TRAG-JOURNAL\JOURNAL;Initial

Catalog=PerfMem;Trusted_Connection=Yes" or "192.168.69.10\JOURNAL" failed
Critical: appError called: Assertion failed: GNovodexSDK [File:e:\cris_dev\UnrealEngine3\Development\Src

\Engine\Src\UnPhysLevel.cpp] [Line: 1675]

Stack: GetStackOwnerClass() Address = 0x12ca410 (filename not found)

[in c:\program files (x86)\steam\steamapps\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cbed0 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cc290 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
CreatePlugin() Address = 0x148586a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
BaseThreadInitThunk() Address = 0x751e3677 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77119d72 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]

Critical: Windows GetLastError: The operation completed successfully. (0)
Log: === Critical error: ===
Assertion failed: GNovodexSDK [File:e:\cris_dev\UnrealEngine3\Development\Src\Eng ine\Src\UnPhysLevel.cpp]

[Line: 1675]

Stack: GetStackOwnerClass() Address = 0x12ca410 (filename not found) [in c:\program files

(x86)\steam\steamapps\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cbed0 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cc290 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
CreatePlugin() Address = 0x148586a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
BaseThreadInitThunk() Address = 0x751e3677 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77119d72 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]


RaiseException() Address = 0x74eab727 (filename not found) [in C:\Windows\syswow64\KERNELBASE.dll]
CxxThrowException() Address = 0x6c4bdbf9 (filename not found) [in C:\Windows\WinSxS

\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729 .4926_none_508ed732bcbc0e5a\MSVCR90.dll]
GetOutermost() Address = 0x5a73bf (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
Address = 0x57a009 (filename not found) [in c:\program files (x86)\steam\steamapps\common\the scourge

project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
Address = 0x57a52a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the scourge

project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetOutermost() Address = 0xa9202c (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12ca410 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cbed0 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cc290 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
CreatePlugin() Address = 0x148586a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
BaseThreadInitThunk() Address = 0x751e3677 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77119d72 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]



i7 920 Processor

[trag.support1]

Originally Posted by zapfacid

Log: Log file open, 01/21/11 18:49:26
Log: ... running in INSTALLED mode
Init: Version: 5273
Init: Epic Internal: 0
Init: Tragnarion Build: 0
Init: Tragnarion Changelist: 0
Init: Compiled (32-bit): Oct 21 2010 16:40:02
Init: Changelist: 346470
Init: Command line: -seekfreeloading -fullscreen -installed -DEFENGINEINI=..\..\ScourgeGame\Config

\DefaultEngineGameSpy.ini
Init: Base directory: c:\program files (x86)\steam\steamapps\common\the scourge project ep 1 - 2\Binaries

\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeEditor.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeEditorUserSettings .ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeCompat.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeLightmass.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeEngine.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeGame.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeInput.ini
Log: GConfig::LoadFile has loaded file: ..\..\ScourgeGame\Config\ScourgeUI.ini
Init: Computer: ZAPFACID-PC
Init: User: zapfacid
Init: CPU Page size=4096, Processors=8
Init: High frequency timer resolution =2.610146 MHz
Init: Memory total: Physical=6.0GB Pagefile=12.0GB Virtual=4.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: WinSock: I am zapfacid-PC (192.168.1.77:0)
Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=TRAG-JOURNAL\JOURNAL;Initial

Catalog=PerfMem;Trusted_Connection=Yes" or "192.168.69.10\JOURNAL" failed
Critical: appError called: Assertion failed: GNovodexSDK [File:e:\cris_dev\UnrealEngine3\Development\Src

\Engine\Src\UnPhysLevel.cpp] [Line: 1675]

Stack: GetStackOwnerClass() Address = 0x12ca410 (filename not found)

[in c:\program files (x86)\steam\steamapps\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cbed0 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cc290 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
CreatePlugin() Address = 0x148586a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
BaseThreadInitThunk() Address = 0x751e3677 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77119d72 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]

Critical: Windows GetLastError: The operation completed successfully. (0)
Log: === Critical error: ===
Assertion failed: GNovodexSDK [File:e:\cris_dev\UnrealEngine3\Development\Src\Eng ine\Src\UnPhysLevel.cpp]

[Line: 1675]

Stack: GetStackOwnerClass() Address = 0x12ca410 (filename not found) [in c:\program files

(x86)\steam\steamapps\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cbed0 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cc290 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
CreatePlugin() Address = 0x148586a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
BaseThreadInitThunk() Address = 0x751e3677 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77119d72 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]


RaiseException() Address = 0x74eab727 (filename not found) [in C:\Windows\syswow64\KERNELBASE.dll]
CxxThrowException() Address = 0x6c4bdbf9 (filename not found) [in C:\Windows\WinSxS

\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729 .4926_none_508ed732bcbc0e5a\MSVCR90.dll]
GetOutermost() Address = 0x5a73bf (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
Address = 0x57a009 (filename not found) [in c:\program files (x86)\steam\steamapps\common\the scourge

project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
Address = 0x57a52a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the scourge

project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetOutermost() Address = 0xa9202c (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12ca410 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cbed0 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
GetStackOwnerClass() Address = 0x12cc290 (filename not found) [in c:\program files (x86)\steam\steamapps

\common\the scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
CreatePlugin() Address = 0x148586a (filename not found) [in c:\program files (x86)\steam\steamapps\common\the

scourge project ep 1 - 2\Binaries\Win32\ScourgeGame.exe]
BaseThreadInitThunk() Address = 0x751e3677 (filename not found) [in C:\Windows\syswow64\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77119d72 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]
RtlInitializeExceptionChain() Address = 0x77119d45 (filename not found) [in C:\Windows\SysWOW64\ntdll.dll]



i7 920 Processor

The PhysX SDK has not been installed correctly. Try to uninstall it and install the lates PhysX SystemSoftware from nNidia.

[zapfacid]

Originally Posted by trag.support1

The PhysX SDK has not been installed correctly. Try to uninstall it and install the lates PhysX SystemSoftware from nNidia.

Thank you! All I did was uninstall Physx and everything else nvidia related, launched the game, had it reinstall from there, and it now works.

I appreciate your help!

[trag.support1]

Originally Posted by zapfacid

Thank you! All I did was uninstall Physx and everything else nvidia related, launched the game, had it reinstall from there, and it now works.

I appreciate your help!

Happy playing!

[Tryana]

After I went to the "press any button" page and did what it said, it crashed.

WHAT DO?

[trag.support1]

Originally Posted by Tryana

After I went to the "press any button" page and did what it said, it crashed.

WHAT DO?

Could you send us the last log file?

[Tryana]

Originally Posted by trag.support1

Could you send us the last log file?

Nevermind, for some reason, it runs perfectly normal now, and I could play.

Sorry for troubling you guys.

[Sling007]

Hi, I have a different problem. My game starts just fine, yesterday I could even log in to my GS id, but not today. It gives me an error that the service is down or st, but I can still log in via the website :s.

But the real problem is that when I start a new game (with and without squad), the first map loads, I hear (a) scream(s) and I get an orange window with a timer for 4s. After the timer runs out the game hangs.

Here's my log (no .dmp file is created):

Log: Log file open, 04/23/11 21:04:55
Log:  ... running in INSTALLED mode
Init: Version: 5273
Init: Epic Internal: 0
Init: Tragnarion Build: 0
Init: Tragnarion Changelist: 0
Init: Compiled (32-bit): Oct 21 2010 16:40:02
Init: Changelist: 346470
Init: Command line: -seekfreeloading -fullscreen -installed -DEFENGINEINI=..\..\ScourgeGame\Config\DefaultEngineGameSpy.ini
Init: Base directory: b:\games\steam\steamapps\common\the scourge project ep 1 - 2\Binaries\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeEditor.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeEditorUserSettings.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeCompat.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeLightmass.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeEngine.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeGame.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeInput.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeUI.ini
Init: Computer: HAL
Init: User: Slinger
Init: CPU Page size=4096, Processors=6
Init: High frequency timer resolution =2.746904 MHz
Init: Memory total: Physical=4.0GB Pagefile=9.1GB Virtual=4.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: WinSock: I am HAL (192.168.0.2:0)
Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=TRAG-JOURNAL\JOURNAL;Initial Catalog=PerfMem;Trusted_Connection=Yes" or "192.168.69.10\JOURNAL" failed
Log: Initializing FaceFX...
Log: FaceFX initialized:
Log:     version : 1.7.2
Log:     licensee: Unreal Engine 3 Licensee
Log:     project : Unreal Engine 3 Project
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Launch.INT
Log: ... Loaded 173 shaders (0 legacy, 0 redundant)
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Core.INT
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Engine.INT
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeWeapon.ini
Log: GConfig::LoadFile associated file:  ..\..\ScourgeGame\Config\ScourgeInventory.ini
Log: GConfig::LoadFile associated file:  ..\..\ScourgeGame\Config\ScourgePlaylist.ini
Log: ... Loaded 12849 shaders (0 legacy, 0 redundant)
Log: Shader cache for RefShaderCache-PC-D3D-SM3 contains 1598 materials (0 redundant)
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\UnrealScriptTest.INT
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\AUD_DIALOG_L2_wav.INT
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\AUD_DIALOG_L3_wav.INT
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\ScourgeGame.INT
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeAbility.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgePawn.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeAI.ini
Log: GConfig::LoadFile associated file:  ..\..\ScourgeGame\Config\ScourgeAmmo.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeDebug.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeCamera.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeHUD.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeGameplay.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeContainedObject.ini
Log: GConfig::LoadFile has loaded file:  ..\..\ScourgeGame\Config\ScourgeTeams.ini
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\ScourgeGameUI.INT
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\OnlineSubsystemGameSpy.INT
Log: 105513 objects as part of root set at end of initial load.
Log: 0 out of 0 bytes used by permanent object pool.
Log: Initializing Engine...
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\UnrealEd.INT
Log: Object size..............: 60
Log: Actor size...............: 488
Log: ActorComponent size......: 88
Log: PrimitiveComponent size..: 480
Log: Looking for DLC...
Log: XAudio2Device: Allocated 32 sources
Log: XAudio2Device: CommonAudioPoolSize is set to 0 - disabling persistent pool for audio data
DevOnline: Codec Info: SamplesPerFrame (160), EncodedFrameSize (20), BitsPerSecond(8000)
DevOnline: Found 1 capture devices:
DevOnline: Found device (Microphone (High Definition Audio Device)) of type capture
DevOnline: Using voice capture device (Microphone (High Definition Audio Device))
DevOnline: Found 1 playback devices:
DevOnline: Found device (Speakers (High Definition Audio Device)) of type playback
DevOnline: Using voice playback device (Speakers (High Definition Audio Device))
DevOnline: VolumeThreshold is set to 0.100000
DevOnline: Initializing GameSpy
DevOnline: GameSpy availability check returned 0x00000001
DevOnline: gpInitialize() returned 0x00000000
DevOnline: sakeStartup() returned 0x00000000
DevOnline: scInitialize() returned 0x00000000
DevOnline: Initialization of GameSpy successful
Log: UIScene size.............: 1280
Log: UIObject size............: 1056
Error: UISkin 'ScourgeGameDefaultSkin': Error loading style for cursor 'ScourgeCursor': specified cursor style not found in skin package: 'Sc_arrow_LEFT'
Log: Browse: Entry_FrontEnd?Name=|UFO|Slinger?team=255
Log: LoadMap: Entry_FrontEnd?Name=|UFO|Slinger?team=255
Log: Virtual  memory allocation size: 145.74 MByte (152817664 Bytes)
Log: Physical memory allocation size:   0.00 MByte (0 Bytes)
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\ScourgeGameContent.INT
Log: Game class is 'ScGameEntry'
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World Entry_FrontEnd.TheWorld up for play (0) at 2011.04.23-21.05.06
Log: CreateFSMParts: Took  0.75 ms (50 created)
Log: Assembled 305 auto-complete commands, manual: 36, exec: 269, kismet: 0
Log: Bringing up level for play took: 0.012039
DevOnline: Specified user is not logged in, setting to the defaults
Log: ScPlayerController_0 got player LocalPlayer_0
ScriptWarning: ScGRI Entry_FrontEnd.TheWorld:PersistentLevel.ScGRI_0 (Function ScourgeGame.ScGRI:GetLoadingScreenSceneTag:0018) Accessed None 'LoadingScreenTemplate'
DevOnline: Invalid user specified in StopNetworkedVoice(0)
Log: ########### Finished loading level: 1.032959 seconds
Log: Received map loaded notification.  Reinitializing widget input aliases.
Log: Initializing Engine Completed
Log: >>>>>>>>>>>>>> Initial startup: 10.65s <<<<<<<<<<<<<<<
Log: ActivateLevel Entry_MainMenu 1 0 0
Warning: Could not find mode: None
Log: Flushing async loaders.
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\AUD_DIALOG_L1_wav.INT
Log: Entry_FrontEnd.TheWorld:PersistentLevel.Main_Sequence.UIAction_OpenScene_9 opening scene 'ScUIFrontend_MainTitleScreen ScourgeGUI_LayoutFrontend.FrontEndScenes.TitleScreen' using player index of -1 (LocalPlayer_0)
Log: Activated Entry_MainMenu 1 1 0
Log: Assembled 305 auto-complete commands, manual: 36, exec: 269, kismet: 0
Log: UScUIFrontend_MainTitleScreen::StartMovie() - Starting Movie 'CS_GameIntro'
Log: Starting file streamed movie...CS_GameIntro ()
Log: Movie is skipable...
Log: Movie is letterboxed...
Log: GConfig::Find has loaded file:  ..\..\ScourgeGame\Localization\INT\Subtitles.INT
Log: UScUIFrontend_MainTitleScreen::StopMovie() - Stopping Movie 'CS_GameIntro'
DevOnline: gpConnectUniqueNick() 0x00000000
DevOnline: ConnectResponseArg->result = 0x00000000
DevOnline: gpGetLoginTicket() returned 0x00000000
DevOnline: gpSetStatus(Playing,scpc:///Standalone?bHasVoice) returned 0x00000000
DevOnline: wsLoginUnique() returned 0x00000000
DevOnline: sakeGetMyRecords() returned 0x00000000
DevOnline: Error requesting profile from Sake for |UFO|Slinger, using local profile
DevOnline: Logging out for |UFO|Slinger
DevOnline: Signing into profile |UFO|Slinger locally
Warning: Warning, Failed to load 'Surface ScourgeGUI_Resources.Textures.Assassin_1024': Failed to find object 'Surface ScourgeGUI_Resources.Textures.Assassin_1024'
Warning: Warning, Failed to load 'Surface ScourgeGUI_ChkPImages_1.Textures.1_1': Failed to find object 'Surface ScourgeGUI_ChkPImages_1.Textures.1_1'
Log: Browse: L0_P.sew?name=?Difficulty=1?game=ScourgeGameContent.ScGameActionContent?StartLevel=1?StartCheckpoint=1?FriendlyFire=1?CurrentCharacterClass=4
Log: LoadMap: L0_P.sew?name=?Difficulty=1?game=ScourgeGameContent.ScGameActionContent?StartLevel=1?StartCheckpoint=1?FriendlyFire=1?CurrentCharacterClass=4
ScriptWarning: UIDataProvider_OnlinePlayerStorage Transient.UIDataProvider_OnlinePlayerStorage_0 (Function Engine.UIDataProvider_OnlinePlayerStorage:OnUnregister:013C) Accessed None 'Player'
Log: UIInputConfiguration_0: received notification that Entry_FrontEnd is being unloaded.  Clearing references to all non-native classes
ScriptWarning: ScGameEntry Entry_FrontEnd.TheWorld:PersistentLevel.ScGameEntry_0 (Function Engine.GameInfo:Logout:0038) Accessed None 'AccessControl'
Log: Virtual  memory allocation size: 152.88 MByte (160305152 Bytes)
Log: Physical memory allocation size:   0.00 MByte (0 Bytes)
Error: Error, Failed to load Outer for resource 'HUDFontLarge_PageA': Font ScourgeGameHUD.Texture.HUDFontLarge
Error: Error, Failed to load Outer for resource 'Texture2D_39': Font ScourgeGui_PS3.Menus.UI_Fonts_PS3
Error: Error, Failed to load Outer for resource 'Texture2D_36': Font ScourgeGui_PS3.Menus.UI_Fonts_PS3
Log: Game class is 'ScGameActionContent'
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World L0_P.TheWorld up for play (0) at 2011.04.23-21.06.59
Log: CreateFSMParts: Took  0.70 ms (50 created)
Log: Assembled 305 auto-complete commands, manual: 36, exec: 269, kismet: 0
Log: Bringing up level for play took: 0.274683
DevOnline: Using cached profile data instead of reading
Log: ScPlayerController_1 got player LocalPlayer_0
Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
Log: ########### Finished loading level: 1.567793 seconds
Log: Received map loaded notification.  Reinitializing widget input aliases.
Log: WARNING: Cooking Convex For Actor: ScAbilityShieldStaticContent_0 Component: StaticMeshComponent_1 StaticMesh: FX_Sield.Mesh.Shield_mesh_coll (Scale: 4.250000 4.250000 4.250000)
Error: Can't start an online game that hasn't been created
Error: Can't end an online game that hasn't been created
ScriptWarning: ScUIScene_Scoreboard_Coop Transient.CoopScoreboard_0 (Function ScourgeGame.ScUIScene:UnpauseGame:0044) Accessed None 'PC'
ScriptWarning: UIDataProvider_OnlinePlayerStorage Transient.UIDataProvider_OnlinePlayerStorage_1 (Function Engine.UIDataProvider_OnlinePlayerStorage:OnUnregister:013C) Accessed None 'Player'
Log: UIInputConfiguration_0: received notification that L0_P is being unloaded.  Clearing references to all non-native classes
Log: All Windows Closed
Log: appRequestExit(0)
Exit: Preparing to exit.
Exit: Game engine shut down
Exit: Windows client shut down
Exit: XAudio2 Device shut down.
Exit: Object subsystem successfully closed.
Log: Shutting down FaceFX...
Log: FaceFX shutdown.
Exit: Exiting.
Log: Log file closed, 04/23/11 21:08:23

EDIT: Going to install the newest NVidia drivers, dunno if it matters but I like to keep my drivers up-to-date anyway ^_^

[Sling007]

Update:
(Haven't installed new drivers yet btw)

A friend wanted to try coop, so I thought wth and tried it. Game works fine now, with the exception that he can't join me.
Also I don't get a lobby or anything the game just starts.
My friend uses the demo btw. I also can't join him and I don't see any games at all (port 8778 is open) either in coop or any type of multiplayer.
I've checked ranked/unranked internet with/without char filters; nothing.

I've checked the SP again with a different char, but same issue, level loads I hear ppl dying and it hangs (but I can just play the coop campaign by myself so that is not rly an issue anymore. Though it is a mystery why coop works and SP doesn't :s)

From time to time, randomly, my friend can not fire a weapon or cycle weapons. The only way we found is for him to log out and back into the game. This is on campain coop mode.

I seen on page 1 there was an update that was suppost to fix it. We have version 1.41 and is threw steam. Can we expect another patch?

[TheOnlyHorse]

I was playing scourge yesterday and everything worked just fine.
But this is what I got when I launched the game today: http://i55.tinypic.com/118fww5.jpg

"recent news" disappeared too. http://i51.tinypic.com/flxen7.jpg

What the heck is going on? Error code 51? (please note that my other games launch without problems)