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Old 12-27-2011, 11:18 AM   #1
yamakia
 
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Red face Atom zombie smasher is doing something odd, please help.

so basically here's the problem when I start the game i think only part of it loads up, for example the screen is either black or white, but i hear the menu music playing, I recently bought this game and don't know if its the c++ error because there is no notification and the files have had their integrity checked, this is happening with other indie games as well, but that is for a different board.
any help would be greatly appreciated
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Old 12-28-2011, 02:26 PM   #2
Brendon Chung
 
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Let's try to diagnose the problem.

1. What video card do you have?
2. What operating system do you use (Windows XP, Windows 7)?
3. Please download this diagnostic tool: http://blendogames.com/dev/3dtest.zip and paste the information here.
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Old 12-28-2011, 06:37 PM   #3
yamakia
 
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I am currently using Windows 7 ultimate as my OS
I am using the Mobile Intel(R) 965 Express Chipset Family as a videocard
Lastly I am sorry but the diagnostic tool you linked me to does not seem to work, it mimmics whatever was behind it, if you want I can post my system diagnostic from dxdiag.exe
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Old 12-28-2011, 06:46 PM   #4
yamakia
 
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OS: Windows 7 Ultimate 64-bit(6.1,Build 7601
System Model: HP Pavillion dv6700 Notebook PC
Processor: Intel(R)Core(TM)2 Duo CPU T5550 @ 1.8GHz
RAM: 2GB
also I'm using DirectX11
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Old 12-28-2011, 07:32 PM   #5
Brendon Chung
 
Blendo Games
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It sounds like the game is not cooperating with the video card. Here are some possible solutions:

1. Please try this: http://www.blendogames.com/atomzombi...r/help.htm#mac
2. If that does not work, please try this: http://www.blendogames.com/atomzombi...help.htm#crash
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Old 12-28-2011, 11:21 PM   #6
yamakia
 
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I have tried both renaming ATIGKTXX.dll and downloading C++ however neither seem to be working, the only difference between the two was, after I had changed ATIGKTXX.dll most of my taskbar dissappeared after launching the game, leaving only the date and time.
I do not think re installing .Net framework is necessary because I have installed it twice today, once for Terraria and once for Solar 2
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Old 12-30-2011, 04:46 PM   #7
yamakia
 
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Oh well thanks for trying.
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Old 01-03-2012, 06:17 PM   #8
Brendon Chung
 
Blendo Games
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Can you please try this fix:
http://blendogames.com/atomzombiesma...p.htm#gencrash
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