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Old 12-20-2011, 04:44 PM   #1
goldenretrogame
 
Join Date: Oct 2011
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Red face Crashing at SUMO logo when starting Sonic and Sega All-Star Racing - SOLVED

Whenever I try to start Sonic and Sega All-Star Racing, it crashes right after the Sumo logo. I've tried configuring different resolutions and checked the audio settings in the Windows control panel to ensure supported settings were being used. Anyone know a way to fix this? I'm running:

Core i7-2720QM
8GB Ram
AMD 6750M
Windows 7 64-bit

I've also tried using compatibility mode on the executable, but the crashes continue to occur.

Here's the crash info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Sonic & SEGA All-Stars Racing.exe
Application Version: 0.0.0.0
Application Timestamp: 4b700995
Fault Module Name: XAudio2_5.dll
Fault Module Version: 9.27.1734.0
Fault Module Timestamp: 4aa1b293
Exception Code: c0000005
Exception Offset: 0002512c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

- EDIT -

I found a solution for this crash. I had to reconfigure the settings of my sound card from 'quadrophonic' to 'stereo'. Now the game runs perfectly.

Last edited by goldenretrogame: 12-20-2011 at 04:56 PM.
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Old 01-20-2012, 11:54 PM   #2
StarCraft
 
 
 
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thanks!, worked.
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Old 05-28-2013, 04:04 PM   #3
Dawsbros
 
 
 
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Hm, can you elaborate just a little more? I'll write down what I've figured so far (I think).

Windows 7

-Open up Control Panel

-Click on sound

-Open the "playback" tab, should be open by default

-I personally have 4 devices listed here, 2 are plugged in. One plugged in device says "Cirrus Logic- speakers" and the other says "Cirrus Logic Digital Audio (S/PDIF) CS4206A," so I'm assuming the second one is the sound card.

-So I double click (what I believe to be) the sound card and... then what?

From here, I don't see anywhere to change anything from quadrophonic to stereo or vice versa. Any advice?
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