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Old 07-15-2010, 12:47 AM   #1
Turtle
 
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GAme Start Problems

well so far ive uninstalled 3 times and reinstalled 4 times and so far it hasnt helped i havent been able to start the game it goes as far as the menu and then shuts down saying there was a error


Code:
Log: Log file open, 07/15/10 01:44:00
Log:  ... running in INSTALLED mode
Init: Version: 4947
Init: Epic Internal: 0
Init: Compiled (32-bit): Jul  1 2010 17:25:08
Init: Changelist: 47380
Init: Command line: 
Init: Base directory: c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditor.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditorUserSettings.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaCompat.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEngine.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaGame.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaInput.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaUI.ini
Init: Computer: JOANNE-PC
Init: User: JoAnne
Init: CPU Page size=4096, Processors=4
Init: High frequency timer resolution =25.000000 MHz
Init: Memory total: Physical=3.0GB Pagefile=6.2GB Virtual=2.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: WinSock: I am JoAnne-PC (192.168.0.11:0)
Init: Presizing for 33476 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=DB-02;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes" or "10.1.10.83" failed
DevDataBase: Connection to "Provider=sqloledb;Data Source=DEVDB-02;Initial Catalog=PerfMem;Trusted_Connection=Yes" or "10.1.10.83" failed
Log: Steam Client init called?: 1
Log: Initializing FaceFX...
Log: FaceFX initialized:
Log:     version : 1.7.2
Log:     licensee: Unreal Engine 3 Licensee
Log:     project : Unreal Engine 3 Project
Log: GConfig::Find has loaded file:  ..\..\MoonBaseAlphaGame\Localization\INT\Launch.INT
Log: ... Loaded 168 shaders (0 legacy, 0 redundant)
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Core.INT
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Engine.INT
Log: GConfig::LoadFile associated file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaPlaylist.ini
Log: ... Loaded 7213 shaders (0 legacy, 0 redundant)
Log: Shader cache for RefShaderCache-PC-D3D-SM3 contains 958 materials (0 redundant)
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\UnrealScriptTest.INT
Log: GConfig::Find has loaded file:  ..\..\MoonBaseAlphaGame\Localization\INT\MoonBaseAlphaGame.INT
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaLanguageFilter.ini
Log: 61967 objects as part of root set at end of initial load.
Log: 0 out of 0 bytes used by permanent object pool.
Log: Initializing Engine...
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Editor.INT
Log: Object size..............: 60
Log: Actor size...............: 444
Log: ActorComponent size......: 88
Log: PrimitiveComponent size..: 496
Log: Looking for DLC...
Log: XAudio2Device: Allocated 32 sources
Log: XAudio2Device: CommonAudioPoolSize is set to 0 - disabling persistent pool for audio data
Log: UIScene size.............: 1280
Log: UIObject size............: 1056
Log: Browse: MBAEntry?Name=-{EWo}- Tu?team=255
Log: LoadMap: MBAEntry?Name=-{EWo}- Tu?team=255
Log: Virtual  memory allocation size:  75.57 MByte (79245312 Bytes)
Log: Physical memory allocation size:   0.00 MByte (0 Bytes)
Log: Game class is 'MBA_GameInfoEntry'
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World MBAEntry.TheWorld up for play (0) at 2010.07.15-01.44.18
Log: CreateFSMParts: Took  1.13 ms (50 created)
Log: Assembled 225 auto-complete commands, manual: 34, exec: 191, kismet: 0
Log: Bringing up level for play took: 0.014655
Log: MBA_BasePlayerController_0 got player LocalPlayer_0
Log: ########### Finished loading level: 0.147873 seconds
Log: Received map loaded notification.  Reinitializing widget input aliases.
Log: Enabling movie thread input processing
Log: Initializing Engine Completed
DevMovie: Starting memory preloaded movie...UE3_logo ()
DevMovie: Waiting for memory preloaded movie to finish loading ...
DevMovie: Playing movie [UE3_logo]
DevMovie: Channel map: 0/1/2/3/4/5
DevMovie: Got memory preloaded movie event!!!
DevMovie: Stopping movie UE3_logo
DevMovie: Unmute bink movie
DevMovie: !!! BinkTick took too long: 0.053. Skipped 0 frames.
DevMovie: Next movie? 1 / 3
DevMovie: Playing movie [esrbsplash]
DevMovie: Channel map: 0/1/2/3/4/5
DevMovie: Unmute bink movie
DevMovie: Next movie? 2 / 3
Log: >>>>>>>>>>>>>> Initial startup: 18.16s <<<<<<<<<<<<<<<
Log: MBAEntry.TheWorld:PersistentLevel.Main_Sequence.UIAction_OpenScene_0 opening scene 'MBA_UIScene_FE_MainMenu MBA_UIFrontEnd.MainMenu' using player index of -1 (LocalPlayer_0)
Log: Disabling movie thread input processing
Error: Unable to start online game, online session doesn't exist or isn't valid
DevOnline: User stats successfully received
Log: === Critical error: ===
General protection fault!

History: GetStackOwnerClass() Address = 0xd0b77d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x736fd4   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x752d41   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x57b998   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ee92   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ffcf   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x125649c  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x126f88d  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]

Exit: Executing UObject::StaticShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: UXAudio2Device::ShutdownAfterError
Log: Shutting down FaceFX...
Log: FaceFX shutdown.
Exit: Exiting.
Log: Log file closed, 07/15/10 01:44:26

it keeps saying that it cant start online game over and over any fix's?

Last edited by Turtle: 07-15-2010 at 12:51 AM.
 
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Old 07-16-2010, 12:19 AM   #2
cronkllr
 
 
 
Join Date: Jun 2007
Reputation: 23
Posts: 266
under sound in the control panel set your speakers/audio output device , double click hit the advanced tab and make sure its set to 48000 hz 16 or 24 works
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Old 07-16-2010, 04:54 AM   #3
Turtle
 
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ahh my speakers have nothing to do with my Online Game error message so how is messing with my speakers going to help?
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Old 07-16-2010, 05:11 AM   #4
sarcacid
 
 
 
Join Date: Sep 2009
Reputation: 50
Posts: 663
The "Unable to create online game" message during startup is normal, everyone gets that in the log files. Your actual crash is here:

Code:
Log: === Critical error: ===
General protection fault!

History: GetStackOwnerClass() Address = 0xd0b77d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x736fd4   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x752d41   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x57b998   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ee92   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ffcf   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x125649c  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x126f88d  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Sound quality settings are the most common solvable crash cause, so try doing what cronkllr suggested and see if that fixes it.
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Old 07-16-2010, 02:48 PM   #5
Turtle
 
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alright thanks its started working
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Old 07-16-2010, 05:52 PM   #6
quincybear
 
Join Date: Jul 2010
Reputation: 0
Posts: 3
Quote:
Originally Posted by cronkllr View Post
under sound in the control panel set your speakers/audio output device , double click hit the advanced tab and make sure its set to 48000 hz 16 or 24 works
that didnt work for me what do i do?
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Old 07-17-2010, 05:30 AM   #7
sarcacid
 
 
 
Join Date: Sep 2009
Reputation: 50
Posts: 663
Post your game logs?
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Old 02-04-2012, 09:35 PM   #8
Fr2121
 
Join Date: Feb 2012
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Posts: 3
Unhappy Help this

Quote:
Originally Posted by sarcacid View Post
Post your game logs?
how bout this log?

Code:
Log: Log file open, 02/04/12 15:05:38
Log:  ... running in INSTALLED mode
Init: Version: 4947
Init: Epic Internal: 0
Init: Compiled (32-bit): Aug  4 2010 22:24:01
Init: Changelist: 48364
Init: Command line: 
Init: Base directory: c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditor.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditorUserSettings.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaCompat.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEngine.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaGame.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaInput.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaUI.ini
Init: Computer: REH-30860A3B57B
Init: User: adeke
Init: CPU Page size=4096, Processors=2
Init: High frequency timer resolution =1807.080000 MHz
Init: Memory total: Physical=2.0GB Pagefile=3.9GB Virtual=2.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: Presizing for 33476 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=DB-02;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes" or "10.1.10.83" failed
DevDataBase: Connection to "Provider=sqloledb;Data Source=DEVDB-02;Initial Catalog=PerfMem;Trusted_Connection=Yes" or "10.1.10.83" failed
Log: Steam Client init called?: 1
Critical: appError called: Assertion failed: GNovodexSDK [File:G:\CruiseControl\projects\VH_NASAPrototype_ShippingBuilder\Development\Src\Engine\Src\UnPhysLevel.cpp] [Line: 1671]

Stack: Address = 0x0        (filename not found) 

Critical: Windows GetLastError: The specified module could not be found. (126)
Log: === Critical error: ===
Assertion failed: GNovodexSDK [File:G:\CruiseControl\projects\VH_NASAPrototype_ShippingBuilder\Development\Src\Engine\Src\UnPhysLevel.cpp] [Line: 1671]

Stack: Address = 0x0        (filename not found) 


RaiseException() Address = 0x7c812afb (filename not found) [in C:\WINDOWS\system32\kernel32.dll]
CxxThrowException() Address = 0x78158e89 (filename not found) [in C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll]
GetOutermost() Address = 0x5b6851   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x58b01d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x58b5ae   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x720064   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x730065   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x200073   (filename not found) 
Address = 0x20003d   (filename not found) 
GetOutermost() Address = 0x780030   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x200030   (filename not found) 
Address = 0x200020   (filename not found) 
Address = 0x200020   (filename not found) 
Address = 0x200020   (filename not found) 
wxDateTime::Set() Address = 0x280020   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\wxmsw28u_vc_custom.dll]
GetOutermost() Address = 0x690066   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x65006c   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x61006e   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x65006d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x6e0020   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x74006f   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x660020   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x75006f   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x64006e   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x200029   (filename not found) 
Address = 0xa000d    (filename not found) 
Address = 0x39900000 (filename not found) 
Address = 0x3b2d39eb (filename not found) 
Address = 0x3ddf3dcd (filename not found) 
Address = 0x3e4d3e1e (filename not found) 
Address = 0x3e643e54 (filename not found) 
Address = 0x3e843e6b (filename not found) 
Address = 0x3eaf3e8e (filename not found) 
Address = 0x3ed33ecc (filename not found) 
Address = 0x3ef63eef (filename not found) 
Address = 0x3f1c3f15 (filename not found) 
Address = 0x3f853f63 (filename not found) 
Address = 0x3fde3fc4 (filename not found) 
Address = 0x3fde3fc4 (filename not found)
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