GAme Start Problems

well so far ive uninstalled 3 times and reinstalled 4 times and so far it hasnt helped i havent been able to start the game it goes as far as the menu and then shuts down saying there was a error

Log: Log file open, 07/15/10 01:44:00
Log:  ... running in INSTALLED mode
Init: Version: 4947
Init: Epic Internal: 0
Init: Compiled (32-bit): Jul  1 2010 17:25:08
Init: Changelist: 47380
Init: Command line: 
Init: Base directory: c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditor.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditorUserSettings.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaCompat.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEngine.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaGame.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaInput.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaUI.ini
Init: Computer: JOANNE-PC
Init: User: JoAnne
Init: CPU Page size=4096, Processors=4
Init: High frequency timer resolution =25.000000 MHz
Init: Memory total: Physical=3.0GB Pagefile=6.2GB Virtual=2.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: WinSock: I am JoAnne-PC (192.168.0.11:0)
Init: Presizing for 33476 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=DB-02;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes" or "10.1.10.83" failed
DevDataBase: Connection to "Provider=sqloledb;Data Source=DEVDB-02;Initial Catalog=PerfMem;Trusted_Connection=Yes" or "10.1.10.83" failed
Log: Steam Client init called?: 1
Log: Initializing FaceFX...
Log: FaceFX initialized:
Log:     version : 1.7.2
Log:     licensee: Unreal Engine 3 Licensee
Log:     project : Unreal Engine 3 Project
Log: GConfig::Find has loaded file:  ..\..\MoonBaseAlphaGame\Localization\INT\Launch.INT
Log: ... Loaded 168 shaders (0 legacy, 0 redundant)
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Core.INT
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Engine.INT
Log: GConfig::LoadFile associated file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaPlaylist.ini
Log: ... Loaded 7213 shaders (0 legacy, 0 redundant)
Log: Shader cache for RefShaderCache-PC-D3D-SM3 contains 958 materials (0 redundant)
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\UnrealScriptTest.INT
Log: GConfig::Find has loaded file:  ..\..\MoonBaseAlphaGame\Localization\INT\MoonBaseAlphaGame.INT
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaLanguageFilter.ini
Log: 61967 objects as part of root set at end of initial load.
Log: 0 out of 0 bytes used by permanent object pool.
Log: Initializing Engine...
Log: GConfig::Find has loaded file:  ..\..\Engine\Localization\INT\Editor.INT
Log: Object size..............: 60
Log: Actor size...............: 444
Log: ActorComponent size......: 88
Log: PrimitiveComponent size..: 496
Log: Looking for DLC...
Log: XAudio2Device: Allocated 32 sources
Log: XAudio2Device: CommonAudioPoolSize is set to 0 - disabling persistent pool for audio data
Log: UIScene size.............: 1280
Log: UIObject size............: 1056
Log: Browse: MBAEntry?Name=-{EWo}- Tu?team=255
Log: LoadMap: MBAEntry?Name=-{EWo}- Tu?team=255
Log: Virtual  memory allocation size:  75.57 MByte (79245312 Bytes)
Log: Physical memory allocation size:   0.00 MByte (0 Bytes)
Log: Game class is 'MBA_GameInfoEntry'
Log: Primary PhysX scene will be in software.
Log: Creating Primary PhysX Scene.
Log: Bringing World MBAEntry.TheWorld up for play (0) at 2010.07.15-01.44.18
Log: CreateFSMParts: Took  1.13 ms (50 created)
Log: Assembled 225 auto-complete commands, manual: 34, exec: 191, kismet: 0
Log: Bringing up level for play took: 0.014655
Log: MBA_BasePlayerController_0 got player LocalPlayer_0
Log: ########### Finished loading level: 0.147873 seconds
Log: Received map loaded notification.  Reinitializing widget input aliases.
Log: Enabling movie thread input processing
Log: Initializing Engine Completed
DevMovie: Starting memory preloaded movie...UE3_logo ()
DevMovie: Waiting for memory preloaded movie to finish loading ...
DevMovie: Playing movie [UE3_logo]
DevMovie: Channel map: 0/1/2/3/4/5
DevMovie: Got memory preloaded movie event!!!
DevMovie: Stopping movie UE3_logo
DevMovie: Unmute bink movie
DevMovie: !!! BinkTick took too long: 0.053. Skipped 0 frames.
DevMovie: Next movie? 1 / 3
DevMovie: Playing movie [esrbsplash]
DevMovie: Channel map: 0/1/2/3/4/5
DevMovie: Unmute bink movie
DevMovie: Next movie? 2 / 3
Log: >>>>>>>>>>>>>> Initial startup: 18.16s <<<<<<<<<<<<<<<
Log: MBAEntry.TheWorld:PersistentLevel.Main_Sequence.UIAction_OpenScene_0 opening scene 'MBA_UIScene_FE_MainMenu MBA_UIFrontEnd.MainMenu' using player index of -1 (LocalPlayer_0)
Log: Disabling movie thread input processing
Error: Unable to start online game, online session doesn't exist or isn't valid
DevOnline: User stats successfully received
Log: === Critical error: ===
General protection fault!

History: GetStackOwnerClass() Address = 0xd0b77d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x736fd4   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x752d41   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x57b998   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ee92   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ffcf   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x125649c  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x126f88d  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]

Exit: Executing UObject::StaticShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: Executing UWindowsClient::ShutdownAfterError
Exit: UXAudio2Device::ShutdownAfterError
Log: Shutting down FaceFX...
Log: FaceFX shutdown.
Exit: Exiting.
Log: Log file closed, 07/15/10 01:44:26

it keeps saying that it cant start online game over and over any fix's?

[cronkllr]

under sound in the control panel set your speakers/audio output device , double click hit the advanced tab and make sure its set to 48000 hz 16 or 24 works

ahh my speakers have nothing to do with my Online Game error message so how is messing with my speakers going to help?

[sarcacid]

The "Unable to create online game" message during startup is normal, everyone gets that in the log files. Your actual crash is here:

Log: === Critical error: ===
General protection fault!

History: GetStackOwnerClass() Address = 0xd0b77d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x736fd4   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x752d41   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x57b998   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ee92   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x80ffcf   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x125649c  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetStackOwnerClass() Address = 0x126f88d  (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]

Sound quality settings are the most common solvable crash cause, so try doing what cronkllr suggested and see if that fixes it.

alright thanks its started working

[quincybear]

Originally Posted by cronkllr

under sound in the control panel set your speakers/audio output device , double click hit the advanced tab and make sure its set to 48000 hz 16 or 24 works

that didnt work for me what do i do?

[sarcacid]

Post your game logs?

[Fr2121]

Originally Posted by sarcacid

Post your game logs?

how bout this log?

Log: Log file open, 02/04/12 15:05:38
Log:  ... running in INSTALLED mode
Init: Version: 4947
Init: Epic Internal: 0
Init: Compiled (32-bit): Aug  4 2010 22:24:01
Init: Changelist: 48364
Init: Command line: 
Init: Base directory: c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\
Init: Character set: Unicode
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditor.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEditorUserSettings.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaCompat.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaEngine.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaGame.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaInput.ini
Log: GConfig::LoadFile has loaded file:  ..\..\MoonBaseAlphaGame\Config\MoonBaseAlphaUI.ini
Init: Computer: REH-30860A3B57B
Init: User: adeke
Init: CPU Page size=4096, Processors=2
Init: High frequency timer resolution =1807.080000 MHz
Init: Memory total: Physical=2.0GB Pagefile=3.9GB Virtual=2.0GB
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Init: Presizing for 33476 objects not considered by GC, pre-allocating 0 bytes.
Init: Object subsystem initialized
DevDataBase: Connection to "Provider=sqloledb;Data Source=DB-02;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes" or "10.1.10.83" failed
DevDataBase: Connection to "Provider=sqloledb;Data Source=DEVDB-02;Initial Catalog=PerfMem;Trusted_Connection=Yes" or "10.1.10.83" failed
Log: Steam Client init called?: 1
Critical: appError called: Assertion failed: GNovodexSDK [File:G:\CruiseControl\projects\VH_NASAPrototype_ShippingBuilder\Development\Src\Engine\Src\UnPhysLevel.cpp] [Line: 1671]

Stack: Address = 0x0        (filename not found) 

Critical: Windows GetLastError: The specified module could not be found. (126)
Log: === Critical error: ===
Assertion failed: GNovodexSDK [File:G:\CruiseControl\projects\VH_NASAPrototype_ShippingBuilder\Development\Src\Engine\Src\UnPhysLevel.cpp] [Line: 1671]

Stack: Address = 0x0        (filename not found) 


RaiseException() Address = 0x7c812afb (filename not found) [in C:\WINDOWS\system32\kernel32.dll]
CxxThrowException() Address = 0x78158e89 (filename not found) [in C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll]
GetOutermost() Address = 0x5b6851   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x58b01d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x58b5ae   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x720064   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x730065   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x200073   (filename not found) 
Address = 0x20003d   (filename not found) 
GetOutermost() Address = 0x780030   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x200030   (filename not found) 
Address = 0x200020   (filename not found) 
Address = 0x200020   (filename not found) 
Address = 0x200020   (filename not found) 
wxDateTime::Set() Address = 0x280020   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\wxmsw28u_vc_custom.dll]
GetOutermost() Address = 0x690066   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x65006c   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x61006e   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x65006d   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x6e0020   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x74006f   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x660020   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x75006f   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
GetOutermost() Address = 0x64006e   (filename not found) [in c:\program files\steam\steamapps\common\moon base alpha\Binaries\Win32\MoonBaseAlphaGame.exe]
Address = 0x200029   (filename not found) 
Address = 0xa000d    (filename not found) 
Address = 0x39900000 (filename not found) 
Address = 0x3b2d39eb (filename not found) 
Address = 0x3ddf3dcd (filename not found) 
Address = 0x3e4d3e1e (filename not found) 
Address = 0x3e643e54 (filename not found) 
Address = 0x3e843e6b (filename not found) 
Address = 0x3eaf3e8e (filename not found) 
Address = 0x3ed33ecc (filename not found) 
Address = 0x3ef63eef (filename not found) 
Address = 0x3f1c3f15 (filename not found) 
Address = 0x3f853f63 (filename not found) 
Address = 0x3fde3fc4 (filename not found) 
Address = 0x3fde3fc4 (filename not found)