Can't reinstall Portal 2 on the Mac (Steam)

DrLemur · 02-21-2012, 05:40 AM

Something went wrong with Portal 2 and it would no longer run so I "deleted local content" and attempted to redownload it. It didn't work and all I got was a "Steam error: Steam servers are busy and cannot handle your request." The thing is they are always busy and it never works.

When I validate the files they still seem to be there even though I've apparently deleted them.. Very confused. All I want to do is delete and reinstall/redownload. How the hell do I do this? Feel like I've tried everything. Any help would be very very much appreciated!

Cheers,

- Dan

DrLemur · 02-21-2012, 06:14 AM

Okay excellent. I finally figured it out myself.

For anyone else struggling with this issue on the Mac. Go to:

Library/Application support/Steam/Common

In there should be your games. Delete "Portal 2" (or whichever game you have issue with.)

When I did this I still couldn't get any joy so I went back to the Steam folder (the one with "common" in it) and there was a lone file with "portal 2" in the title. Basically just deleted any file I could see that said Portal 2. Then magically after restarting Steam the "install" button now appears as normal when I go to Portal 2 and I can re download as per normal. Yay.

02-21-2012, 05:40 AM	#1
DrLemur Join Date: Sep 2011 Reputation: 0 Posts: 75	Can't reinstall Portal 2 on the Mac (Steam) Something went wrong with Portal 2 and it would no longer run so I "deleted local content" and attempted to redownload it. It didn't work and all I got was a "Steam error: Steam servers are busy and cannot handle your request." The thing is they are always busy and it never works. When I validate the files they still seem to be there even though I've apparently deleted them.. Very confused. All I want to do is delete and reinstall/redownload. How the hell do I do this? Feel like I've tried everything. Any help would be very very much appreciated! Cheers, - Dan

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02-21-2012, 06:14 AM	#2
DrLemur Join Date: Sep 2011 Reputation: 0 Posts: 75	Okay excellent. I finally figured it out myself. For anyone else struggling with this issue on the Mac. Go to: Library/Application support/Steam/Common In there should be your games. Delete "Portal 2" (or whichever game you have issue with.) When I did this I still couldn't get any joy so I went back to the Steam folder (the one with "common" in it) and there was a lone file with "portal 2" in the title. Basically just deleted any file I could see that said Portal 2. Then magically after restarting Steam the "install" button now appears as normal when I go to Portal 2 and I can re download as per normal. Yay.