List of Steam titles with library, community, or icon oddities

[ericL]

also noted that PREY (no longer on steam store) has got the wrong grid image, it is supposed to have this one:
http://i.imgur.com/QLbBn.jpg

[ericL]

Originally Posted by BadMojo

Their arrogance is disguting. Forum mods should be reprimanded...if not fired.

agreed

[Anarchisteve]

Originally Posted by BadMojo

Their arrogance is disguting. Forum mods should be reprimanded...if not fired.

Originally Posted by ericL

agreed

Have I missed something here? What have the forum mods got to do with client issues? They have no access to the relevant files and can do nothing about this problem.

[BadMojo]

Originally Posted by Anarchisteve

Have I missed something here? What have the forum mods got to do with client issues? They have no access to the relevant files and can do nothing about this problem.

Yes..may not be forum mods (sorry)

Lets call them library mods...

[ericL]

Originally Posted by Anarchisteve

Have I missed something here? What have the forum mods got to do with client issues? They have no access to the relevant files and can do nothing about this problem.

i was assuming that i meant valve devs, the fact that they ignore the many problems in this thread when it would take them 2 minutes to solve it.

[crunchyfrog555]

Originally Posted by ericL

i was assuming that i meant valve devs, the fact that they ignore the many problems in this thread when it would take them 2 minutes to solve it.

As I've explained to you many times, it is simply NOT a 2-minute job. If you assume it is, that shows a deep lack of understanding.

Also, many developers I've been privileged to visit are far from lazy, or even in the situation where staff are sat with nothing to do. To assume an efficient (in fact, THE most efficient company in the world, per head of staff) company has staff knocking around doing nothing is rather poor too.

It is a simple question of priorities. I note that since the existence of this thread, there have been two shots by Valve staff at working at this.

Now maybe it doesn't fit your OCD-like sensibilities, that's fair enough. But please at least have a modicum of empathy to understand how the workplace is in this industry.

I certainly respect your right to have these things fixed, but making wholly untrue and bad statements about the company and their staff is completely uncalled for.

[Amr Kadry]

Red Orchestra 2:HOS Beta (appears icon in gird view ) & have no image in the game details !

[Chimy]

Originally Posted by crunchyfrog555

As I've explained to you many times, it is simply NOT a 2-minute job. If you assume it is, that shows a deep lack of understanding.

Also, many developers I've been privileged to visit are far from lazy, or even in the situation where staff are sat with nothing to do. To assume an efficient (in fact, THE most efficient company in the world, per head of staff) company has staff knocking around doing nothing is rather poor too.

It is a simple question of priorities. I note that since the existence of this thread, there have been two shots by Valve staff at working at this.

Now maybe it doesn't fit your OCD-like sensibilities, that's fair enough. But please at least have a modicum of empathy to understand how the workplace is in this industry.

I certainly respect your right to have these things fixed, but making wholly untrue and bad statements about the company and their staff is completely uncalled for.

I suppose they have things more important to do, but I, like every other user posting their problems here, paid for my games in steam, and I want my product with all the advantages that steam offers, in this case, having a library with cover art.

Sorry for Valve if they can´t make a special team to look for this problems at least once a month, but I think, as a consumer, I have the right to ask them to fix this thing, and not wait one or two years to see IF they solve it.

Having priorities is excellent, but you can´t let your services working like they shouldn't be 'cause you have "more importants things to do"

I love Valve, but Valve Time isn't appropriate in all things, specially things like this

[testi]

Originally Posted by testi

Not only is the icon missing in the "Games List" view, it also lacks an icon on the game's "Stats" page (achievements) as well as the Steam Community's "Game List". Even worse, the entry in the "All Games" tab is missing completely.

The aforementioned issues with Stacking are completely fixed, BTW.

[BadMojo]

Originally Posted by crunchyfrog555

As I've explained to you many times, it is simply NOT a 2-minute job. If you assume it is, that shows a deep lack of understanding.

Also, many developers I've been privileged to visit are far from lazy, or even in the situation where staff are sat with nothing to do. To assume an efficient (in fact, THE most efficient company in the world, per head of staff) company has staff knocking around doing nothing is rather poor too.

It is a simple question of priorities. I note that since the existence of this thread, there have been two shots by Valve staff at working at this.

Now maybe it doesn't fit your OCD-like sensibilities, that's fair enough. But please at least have a modicum of empathy to understand how the workplace is in this industry.

I certainly respect your right to have these things fixed, but making wholly untrue and bad statements about the company and their staff is completely uncalled for.

I simply do not understand why you keep responding to this issue. Should be for people who are reporting a LEGITIMATE issue. You continue to make excuses for people who need to be held accountable...not excused. The only thing you posts cause is more frustration for us trying to "get what we expect when we buy a game on steam.

[crunchyfrog555]

Originally Posted by BadMojo

I simply do not understand why you keep responding to this issue. Should be for people who are reporting a LEGITIMATE issue. You continue to make excuses for people who need to be held accountable...not excused. The only thing you posts cause is more frustration for us trying to "get what we expect when we buy a game on steam.

No need to be bad-mannered about it.

As I clearly said, I support your cause. But, I'm responding to clear inaccuracies and falsehoods (which naturally have a habit of spreading). I am also trying to offer you some explanation (based on experience).

Please do read what I said again, and consider having some empathy.

Originally Posted by Chimy

I suppose they have things more important to do, but I, like every other user posting their problems here, paid for my games in steam, and I want my product with all the advantages that steam offers, in this case, having a library with cover art.

Sorry for Valve if they can´t make a special team to look for this problems at least once a month, but I think, as a consumer, I have the right to ask them to fix this thing, and not wait one or two years to see IF they solve it.

Having priorities is excellent, but you can´t let your services working like they shouldn't be 'cause you have "more importants things to do"

I love Valve, but Valve Time isn't appropriate in all things, specially things like this

However, I never mentioned "Valve Time" or any nonsense like that. I merely addressed that it is not as simple a case as some seem to think.

Do you honestly believe it's a case of sitting down and just "doing" it?

Have you not considered that undertaking the job (aside from leaving some other task aside) would need firstly communication with EACH developer who's game has missing icons? They would then at least have to wait for a response, or a suitable image to be forthcoming (or even an agreement to use a stock image of sorts)? Not least of which the other issues such as updating the servers, etc.

These are just a couple of things which I know will be relevant. It is NOT a 2-minute job.

All I'm saying is have some empathy. I am NOT saying I disagree with the cause. Please do take care to read my posts more precisely.

[ericL]

Originally Posted by Chimy

I suppose they have things more important to do, but I, like every other user posting their problems here, paid for my games in steam, and I want my product with all the advantages that steam offers, in this case, having a library with cover art.

Sorry for Valve if they can´t make a special team to look for this problems at least once a month, but I think, as a consumer, I have the right to ask them to fix this thing, and not wait one or two years to see IF they solve it.

Having priorities is excellent, but you can´t let your services working like they shouldn't be 'cause you have "more importants things to do"

I love Valve, but Valve Time isn't appropriate in all things, specially things like this

well said.

[Chimy]

Originally Posted by crunchyfrog555

However, I never mentioned "Valve Time" or any nonsense like that. I merely addressed that it is not as simple a case as some seem to think.

Do you honestly believe it's a case of sitting down and just "doing" it?

Have you not considered that undertaking the job (aside from leaving some other task aside) would need firstly communication with EACH developer who's game has missing icons? They would then at least have to wait for a response, or a suitable image to be forthcoming (or even an agreement to use a stock image of sorts)? Not least of which the other issues such as updating the servers, etc.

These are just a couple of things which I know will be relevant. It is NOT a 2-minute job.

All I'm saying is have some empathy. I am NOT saying I disagree with the cause. Please do take care to read my posts more precisely.

You didn't say anything about Valve time and I never implied it, I said it. Please do Take care to read my posts more precisely too.

Look Crunchyfrog, is really not my problem if Valve have to contact Telltale (in the case of Sam and Max S01/02) and the others developers or have to contact the Pentagon and the White House. I paid for the service, I got my games with their cover arts and when the games changed from being episodes (being that the choise of Telltale or Valve, it really doesn't matter) alone to seasons pack the cover art dissapeared.

It's not my job to communicate with each developer and say "Hey, I have some games which are presenting some problems, we need to fix that for our customers", it's Valve's job. It's not my problem if Valve doesn't have the personal to resolve this things or they need to leave aside other tasks, they NEED to have them to fix this problems, like any responsible company should.

Look, I really love Valve, they are my favourite game developers, but for much love I can have for Gabe and friends, I need my service working. I can understand if they take a couple of weeks to fix it 'cause their busy agenda, but this problem is more than two months old, and I'm pretty sure the problems with the clone icons in Civilization IV have more than a year.

Sorry, I can have empathy for them, but they are giving us a service which we paid for, and they have the duty to make it work, even if the team in charge of Steam and the art section (or whatever the section in charge of the icons is called) have to leave other task for it.

When I screw something for a client, I stop my other task to fix it, I don't tell him "sorry mate, I have more importants things to do than fix it"

[crunchyfrog555]

Originally Posted by Chimy

You didn't say anything about Valve time and I never implied it, I said it. Please do Take care to read my posts more precisely too.

Look Crunchyfrog, is really not my problem if Valve have to contact Telltale (in the case of Sam and Max S01/02) and the others developers or have to contact the Pentagon and the White House. I paid for the service, I got my games with their cover arts and when the games changed from being episodes (being that the choise of Telltale or Valve, it really doesn't matter) alone to seasons pack the cover art dissapeared.

It's not my job to communicate with each developer and say "Hey, I have some games which are presenting some problems, we need to fix that for our customers", it's Valve's job. It's not my problem if Valve doesn't have the personal to resolve this things or they need to leave aside other tasks, they NEED to have them to fix this problems, like any responsible company should.

Look, I really love Valve, they are my favourite game developers, but for much love I can have for Gabe and friends, I need my service working. I can understand if they take a couple of weeks to fix it 'cause their busy agenda, but this problem is more than two months old, and I'm pretty sure the problems with the clone icons in Civilization IV have more than a year.

Sorry, I can have empathy for them, but they are giving us a service which we paid for, and they have the duty to make it work, even if the team in charge of Steam and the art section (or whatever the section in charge of the icons is called) have to leave other task for it.

When I screw something for a client, I stop my other task to fix it, I don't tell him "sorry mate, I have more importants things to do than fix it"

I do not in any way dispute that. Which is precisely why I said I support you.

All I have offered is a possible explanation as to why the situation may be as it is, because of some of the more silly comments (which I repeat, have a habit of spreading).

However, the one small thing I will say is that you have paid for the service and it STILL works. These things are NOT game-breaking, otherwise I have no doubt they would be FAR higher prorioty, which is precisely part of my point.

I realise you're frustrated but you're really barking up the wrong tree if you're taking it out on me.

[ericL]

Why are you even having this discussion? Are you trying to defend valve for not doing anything to solve issues that has existed for months / years?