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Old 04-12-2012, 05:20 AM   #1
TopBadge
 
 
 
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Red face portal2.exe has stopped working

on launch the game crashes, no amount of re-installations of verifying fixes it. I tried using steam support but the automated responses were unhelpful, from what I can tell this has only been affecting ATI users.

Has anyone found a fix for this extremely frustrating issue?
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Old 04-12-2012, 09:49 AM   #2
Dr. Zhivago
 
 
 
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I found that rolling back to Catalyst 11.11 fixed the issue for me. I had 12.3 installed and that caused the problem for me. I can't comment on other driver versions between 11.11 and 12.3 working or not. I reported my findings to both Valve and AMD.

Hope this helps.
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Old 04-12-2012, 12:29 PM   #3
Drakonite
 
 
 
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I'm having a crash but everytime I verify integrity of game cache it downloads a 18.5 mb file.

I'm gonna try that fix Dr. starting with 12.2 then going back until that one. Pain in the but meeh
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Old 04-12-2012, 12:44 PM   #4
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Copy that Drakonite. Let us know how it goes.
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Old 04-13-2012, 09:39 AM   #5
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Well, it has nothing to do with drivers. In my case it has to do with the amd catalyst application profiles. It starts crashing with application profile 12.2 cap1 and later. The latest one that doesn't make it crash is 12.1 cap 3. Search it on guru3d if you want to install it. I'm using the latest drivers.
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Old 04-13-2012, 05:50 PM   #6
Dr. Zhivago
 
 
 
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Ahh.... Thanks Drakonite.
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Old 04-13-2012, 07:09 PM   #7
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what was the version of the application profile you had installed dr.?
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Old 04-14-2012, 09:23 AM   #8
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No just uninstall AMD application profiles then your done
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Old 04-14-2012, 10:23 AM   #9
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Yeah beast but if people still want some application profiles the latest ones that work is 12.1 cap 3
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Old 04-14-2012, 11:44 PM   #10
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Catalyst 12.3 and the 12.1 cap 3 profiles work for me.

It could be an issue with the 64-bit version but the Catalyst Install Manager I have installed (v03.00.0868) didn't show anything regarding application profiles and the VISION Engine Control Center has no profiles listed at all.

After discovering this I decided to grab the 12.1 cap 3 installer from AMD's servers (direct link) and install that over the top of whatever was already there.

It seems to have fixed the problem.
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Old 04-15-2012, 07:14 AM   #11
Dr. Zhivago
 
 
 
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Quote:
Originally Posted by Drakonite View Post
what was the version of the application profile you had installed dr.?
I had 12.3 CAP w/ 12.3 Cats.

I have always matched them. I do not currently have any CAP installed. I'll go grab CAP 12.1 #3 and install those and report my findings.
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Old 04-15-2012, 09:33 AM   #12
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Portal 2 works with Cat 12.3 and CAP 12.1 #3
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