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Old 04-28-2012, 03:26 AM   #1
Simsas999
 
 
 
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Can't add money to steam wallet or buy games?

So i recently wanted to add money to my steam wallet to buy some games via paypal but after redirecting me to the checkout paypal site i got this message 'Paypal does not allow your country of residence to ship to the country you wish to' I live in luxembourg and my friends are able to buy anything and add money to their steam wallet but not me. Is anyone else having this problem? And yes i have sent a message to support but they haven't replied yet...
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Old 04-28-2012, 10:24 AM   #2
PELUXA1
 
 
 
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Originally Posted by Simsas999 View Post
So i recently wanted to add money to my steam wallet to buy some games via paypal but after redirecting me to the checkout paypal site i got this message 'Paypal does not allow your country of residence to ship to the country you wish to' I live in luxembourg and my friends are able to buy anything and add money to their steam wallet but not me. Is anyone else having this problem? And yes i have sent a message to support but they haven't replied yet...

Well, all you can do is wait...
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Old 04-30-2012, 07:22 AM   #3
Simsas999
 
 
 
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Well, all you can do is wait...
Well they replied once but they needed more info...
i guess ill wait another century...
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Old 04-30-2012, 07:42 AM   #4
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Originally Posted by Simsas999 View Post
Well they replied once but they needed more info...
i guess ill wait another century...
Once you get the first reply, the others come much quicker. It means it's "your turn" at the ticket queue. But beware, tickets that have been answered to auto-close in 24h
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Old 04-30-2012, 08:15 AM   #5
Satoru
 
 
 
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Is your paypal account registered in a different region?
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Old 04-30-2012, 08:19 AM   #6
Simsas999
 
 
 
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Originally Posted by Satoru View Post
Is your paypal account registered in a different region?
Well i have 2 adresses one is in Lithuania and the other is in Luxembourg.
In paypal it however doesn't let me change the country of my adress which is really weird...
Basicaly i have 2 adresses set on paypal one of them has an incorrect country which i cannot change...
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Old 04-30-2012, 08:31 AM   #7
Satoru
 
 
 
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You may have triggered it in that it thinks you're in region A but you're using paypal in region B or such.
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Old 04-30-2012, 08:42 AM   #8
Simsas999
 
 
 
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You may have triggered it in that it thinks you're in region A but you're using paypal in region B or such.
Do you have any idea how to fix this though?
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Old 04-30-2012, 08:56 AM   #9
Satoru
 
 
 
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My understanding is that Paypal knows that account A has a bank account or cc linked into a specific region. Ergo if you try to buy something with Paypal in region B, but your Paypal account information all has region A, it won't let you do it.

Thus my vague understanding is that as long as everything is consistent, you are physically in region A, you paypal is in region A, and payment information within paypal is region A, you should be ok.
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Old 04-30-2012, 09:05 AM   #10
Simsas999
 
 
 
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Originally Posted by Satoru View Post
My understanding is that Paypal knows that account A has a bank account or cc linked into a specific region. Ergo if you try to buy something with Paypal in region B, but your Paypal account information all has region A, it won't let you do it.

Thus my vague understanding is that as long as everything is consistent, you are physically in region A, you paypal is in region A, and payment information within paypal is region A, you should be ok.
Ahh ok. But do you know how i can change the region adress in paypal from A to B? because then i will only be able to buy in like 2 months
because currently they are

Simonas stonkus
Zirmunai 5-12
Vilnius, Lithuania
2255
Lithuania
(this is region A where i am going to be in 2 months)

And the other one is

Simonas stonkus
Rue de la liberation, 14
Strassen, Luxembourg
8031
Lithuania(I want to change this to Luxembourg but can't.Darn paypal)
(This is region B where i currently am at)
Also whenever i try to checkout with Region B address it says it doesnt ship and with A it says there was an error
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