Trine 2 on Mac not loading

[leomatheus]

Hi,
I bought Trine 2 this weekend, but can't run it.
When I try to run it from inside Steam, the Launcher runs just fine, but then when I click on "Start Trine 2" the launcher closes and nothing happens. It doesn't matter which options I choose.
I tried also going to "~/Library/Application Support/Steam/SteamApps/common/trine 2" and running it trough "open Trine2.app". Running that way the app crashes, and I receive an error report with the message:
"Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f753c045"
(I didn't post it all because it's very long, but if it is needed I can post it).
I have a Mid-2010 iMac, 3.06GHz i3 processor, 12GB of RAM and ATI Radeon HD 4670 graphic card, and I'm running Mac OS X Lion 10.7.3.

Any idea how I can solve this?

I just tried running Trine 1. It used to run just fine some time ago. Now what is happening is just the opposite of Trine 2: The launcher is crashing, but if I try "open trine.app" directly it loads fine.

[JoelFB]

(Did you send an email to support? Sounds very similar. Anyhow: )

This could be similar to an earlier issue with a user who had Australian English as the OS X language, and for some reason the game failed to detect online game region. Setting the language to plain English fixed it.

If that's not it, please copypaste the first 50-100 lines of the error report. I'm mostly interested in the stuff it says about "Trine 2" or "frozenbyte" etc, it should be there quite near the top when it starts spewing out the technical/code stuff...

[leomatheus]

No, I haven't send yet an e-mail to support, would it be better?

My language is set to "Português (Brasil)", but changing it to English didn't solve the problem.

Bellow follows some lines of the error report, up to the last line Trine 2 is mentioned. I hope it helps.
Thanks,
Leonardo

--------------------------------------------------------------

Process: Trine2 [5262]
Path: /Users/USER/Library/Application Support/Steam/*/Trine2.app/Contents/MacOS/Trine2
Identifier: com.frozenbyte.Trine2
Version: 1.14 (1.14)
Code Type: X86 (Native)
Parent Process: launchd [215]

Date/Time: 2012-04-09 00:13:12.121 -0300
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9

Interval Since Last Report: 268862 sec
Crashes Since Last Report: 34
Per-App Crashes Since Last Report: 12
Anonymous UUID: *******

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f75cc045

VM Regions Near 0xf75cc045:
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
-->
Submap 00000000ffff0000-00000000ffff2000 r-x/r-x process-only submap

Application Specific Information:
/Users/USER/Library/Application Support/Steam/SteamApps/common/trine 2/Trine2.app/Contents/MacOS/Trine2
objc[5262]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.frozenbyte.Trine2 0x00002d8a _GLOBAL__I__ZN12_GLOBAL__N_12_1E + 1
1 dyld 0x8fed9d68 ImageLoaderMachO::doInitialization(ImageLoader::Li nkContext const&) + 64
2 dyld 0x8fed72c8 ImageLoader::recursiveInitialization(ImageLoader:: LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
3 dyld 0x8fed8268 ImageLoader::runInitializers(ImageLoader::LinkCont ext const&, ImageLoader::InitializerTimingList&) + 62
4 dyld 0x8fecc694 dyld::initializeMainExecutable() + 214
5 dyld 0x8fed0f99 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
6 dyld 0x8feca2ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
7 dyld 0x8feca063 _dyld_start + 51

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000002 ebx: 0x00002d89 ecx: 0xbffffb5c edx: 0x8fefc150
edi: 0x0148201c esi: 0x00000212 ebp: 0xbfffeb88 esp: 0xbfffeb38
ss: 0x00000023 efl: 0x00010246 eip: 0x00002d8a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xf75cc045
Logical CPU: 2

Binary Images:
0x1000 - 0x1481f4f +com.frozenbyte.Trine2 (1.14 - 1.14) <1BC3082F-CFD2-05F0-BF63-B0F6059F8E24> /Users/USER/Library/Application Support/Steam/*/Trine2.app/Contents/MacOS/Trine2
0x3656000 - 0x365bff7 +libsteam_api.dylib (??? - ???) <C7F8F814-5533-0555-F58F-06DE94815ED3> /Users/USER/Library/Application Support/Steam/*/Trine2.app/Contents/MacOS/libsteam_api.dylib
0x3661000 - 0x3691fd7 +libBinkMacx86.dylib (??? - ???) <60A677EF-D95A-40E1-823E-0F8581B93993> /Users/USER/Library/Application Support/Steam/*/Trine2.app/Contents/MacOS/libBinkMacx86.dylib
0x36a1000 - 0x3946ff3 +libcv.dylib (2.1.0 - compatibility 2.1.0) <8064B5A7-9A6F-B307-D48D-2985B2467265> /Users/USER/Library/Application Support/Steam/*/Trine2.app/Contents/MacOS/libcv.dylib
0x3a30000 - 0x3f50fe7 +Cg (??? - ???) /Users/USER/Library/Application Support/Steam/*/Trine2.app/Contents/MacOS/Cg

[JoelFB]

I think this is a Steam issue of sorts, the error stuff is not our code but something between Steam and the OS. Not sure what exactly or how to fix it... I'll PM you some further thoughts.

[Marquisk2]

Originally Posted by JoelFB

I think this is a Steam issue of sorts, the error stuff is not our code but something between Steam and the OS. Not sure what exactly or how to fix it... I'll PM you some further thoughts.

I have this same issue! Any ideas?

[Phoenix111]

I have this same issue too, i can't launch Trine 2.
My game is set to french.

[JoelFB]

Right, I'll PM you both.

[StNailed]

Exactly the same problem.
Purchased the game today (20 april).

[StolenHandle]

I also was having this problem after the Steam update. Hence why I came looking for answers here. Trine would just crash after the setting dialog box would close. In between waiting for my forum account to be activated, I ended up quitting Steam a couple of times and rebooting, and it did some updating thing a second time, and now Trine 2 works again.

[ei003]

I am having the same issue, and I have opened a support ticket with Steam. I have been able to work-around the problem by using the "steam.dmg" file from December 2011, and not allowing it to update. The problem seems to be related to the latest Steam client update. (I was having no problems until the latest client update was applied.)

[ei003]

FYI...Steam client released 2012-04-19 seems to have fixed the Trine 2 problem.

[JoelFB]

Ah, that explains a lot. Thanks for the thoughts, hopefully that has solved the issue for everyone.

[leomatheus]

Yeap, last Steam update fixed the crash.

I had already started playing the game on the standalone version, but would like to go play on Steam to have better online multiplayer. Is there a way to transfer savefiles from the standalone version to the Steam version?

Thanks,

[JoelFB]

Originally Posted by leomatheus

I had already started playing the game on the standalone version, but would like to go play on Steam to have better online multiplayer. Is there a way to transfer savefiles from the standalone version to the Steam version?

There is, but it's a little difficult.

If you really want to give it a shot, this thread would be a good read first to get an idea of how Steam Cloud works.

And here's what I've copied from another thread somewhere here on Steam Cloud and Trine 2 (sadly I didn't take note of the thread, but I think it was cl4ym4n helping everybody out again, credits to him):

(Steam cloud has to be enabled in both the options.txt of Trine 2 and Steam itself)

- Start a new game on save slot 1
- Save the game the first time you get control over Amadeus
- Exit the game and let Steam sync/upload the savegame to the cloud
- Navigate to Steam\userdata\<userid>\35720\remote
- Delete the present slot1 file, copy over the slot1.fbs in there and rename it to slot1
- Start the game and re-select save slot 1 ingame (Settings -> Save Slot), if necessary
- Profit

Hope this helps a bit.

[leomatheus]

It works!

Just had some trouble to find the standalone save file (it's on ~/Library/Trine2/ ), but after that the transfer of the save file worked fine.

Now I will have to make the sacrifice of playing again to regain the achievements (which I knew wouldn't be transfered) and the secrets.

Thanks,

Leo