Can't install S:GW! Says inavalid Cd-Key!

HCRealMosher · 08-20-2011, 01:04 PM

Hi,

me and a friend just bought this game at gamestop today, so retail cd-key.
We wanted to install it, but in steam it says invalid cd key.

Restarted Steam AND restarted PC. Both didn't work.
As you can guess we are really jarateed at the moment.

Also checked this article: https://support.steampowered.com/kb_...7480-wusf-3601

And it's exactly the format of our keys.
I bought retails before with steamworks and they worked fine.

Anyone knows how to solve this?

Thx in advance,
HC

Heisterburg · 08-22-2011, 07:35 PM

Contact steam support.

HCRealMosher · 08-23-2011, 09:34 AM

Contacted City-Interactive.
They fixed it.

biohazerd · 05-01-2012, 07:19 PM

Quote:

Originally Posted by HCRealMosher

Contacted City-Interactive.
They fixed it.

you remember how you contacted interactive? i sent them a e-mail and it has now been a month and no reply. i open a ticket with steam on the same date and no new info from them either! getting really tired of this. so if you can remember how you contacted interactive i would be grateful. thank you

HCRealMosher · 05-02-2012, 09:36 PM

They provided me a .reg file wit following information in it:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\City Interactive]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\City Interactive\Sniper2]
"SerialNumber"="xxxx-xxxx-xxxx-xxxx-xxxx"
"WriteDir"="Sniper - Ghost Warrior"

Instead of the x's put in your Serial.
You can make .reg file with notepad and change its file ending.
This example works for 32-bit Windows, for 64-bit just let the phrase wow6432node away.

Hope this help you out.

regards
Mosher

08-20-2011, 01:04 PM	#1
HCRealMosher Join Date: Mar 2011 Reputation: 0 Posts: 3	Can't install S:GW! Says inavalid Cd-Key! Hi, me and a friend just bought this game at gamestop today, so retail cd-key. We wanted to install it, but in steam it says invalid cd key. Restarted Steam AND restarted PC. Both didn't work. As you can guess we are really jarateed at the moment. Also checked this article: https://support.steampowered.com/kb_...7480-wusf-3601 And it's exactly the format of our keys. I bought retails before with steamworks and they worked fine. Anyone knows how to solve this? Thx in advance, HC

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08-22-2011, 07:35 PM	#2
Heisterburg Join Date: Aug 2011 Reputation: 166 Posts: 1,751	Contact steam support.

08-23-2011, 09:34 AM	#3
HCRealMosher Join Date: Mar 2011 Reputation: 0 Posts: 3	Contacted City-Interactive. They fixed it.

05-02-2012, 09:36 PM	#5
HCRealMosher Join Date: Mar 2011 Reputation: 0 Posts: 3	They provided me a .reg file wit following information in it: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\City Interactive] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\City Interactive\Sniper2] "SerialNumber"="xxxx-xxxx-xxxx-xxxx-xxxx" "WriteDir"="Sniper - Ghost Warrior" Instead of the x's put in your Serial. You can make .reg file with notepad and change its file ending. This example works for 32-bit Windows, for 64-bit just let the phrase wow6432node away. Hope this help you out. regards Mosher