Unable to Install Steam

devilkioy · 05-20-2012, 12:44 AM

Hi guys,

I just bought a new win 7 laptop and since ystd i have been trying to install steam on this new laptop but whenever i complete the installation and steam automatically updates the steam platform, it will just get stuck at either 0%, 19%, 30%, 32% or 35%.

I have tried everything i can including uninstalling my anti-virus, turning my firewall off, turning my UAC off, deleting/renaming the blob file and reinstalling a dozen of times. I even tried installing it on my brother's laptop (which used to be able to use steam) but the same thing also happens.

Is there something that i have missed out or is there something wrong with the server update? Anyone knows?

kakkerlak · 05-20-2012, 05:25 AM

satellite connection or school network?

Satoru · 05-20-2012, 10:42 AM

Also the % failure sounds like you are tethering on3g?

devilkioy · 05-21-2012, 05:20 AM

I am running on a home fire-optic connection. Also i realised a new trend now everytime i reinstall steam, the update will 1st go to 26% then it will automatically close. Sometimes it will reopen and get stuck sometimes it doesn't reopen itself but when i reopen it, it gets stuck

kakkerlak · 05-21-2012, 05:35 AM

classic firewall or smething else blocking steam.

any parental control installed?
it may be hidden.

devilkioy · 05-21-2012, 05:43 AM

i checked non at all... i turned off all the firewall including the router firewall...

kakkerlak · 05-21-2012, 05:44 AM

turned off what firewall?
if it is not the windows firewall turning off is not good enough.

your whole country is firewalled as far as I know.

devilkioy · 05-21-2012, 05:45 AM

Quote:

Originally Posted by kakkerlak

turned off what firewall?
if it is not the windows firewall turning off is not good enough.

i turned off the windows firewall and my router's firewall... is there anyother firewalls?

kakkerlak · 05-21-2012, 05:50 AM

it is your system you tell us.

singapore is firewalled too.

devilkioy · 05-21-2012, 05:51 AM

Quote:

Originally Posted by kakkerlak

turned off what firewall?
if it is not the windows firewall turning off is not good enough.

your whole country is firewalled as far as I know.

True but i used to be able to install steam on another laptop. Now i can't even install on that laptop

kakkerlak · 05-21-2012, 05:58 AM

Quote:

Originally Posted by devilkioy

True but i used to be able to install steam on another laptop. Now i can't even install on that laptop

exactly you got it.
you are explaining that it is not a PC problem but something outside the PC.

reboot modem and router by taking the power off a minute.

or hook up to the modem to the laptop if you do not have a modem/router combo.

devilkioy · 05-21-2012, 07:39 AM

Yea it is my connection problem... i can finally install it after i change to another connection... now i have to figure out how to make it work with my home connection... Thanks for the advise...

Satoru · 05-21-2012, 08:28 AM

It could be your router, so if you can swap that out that might be helpful. Also try it direclty wired instead of wireless as well.

devilkioy · 05-23-2012, 08:06 AM

Quote:

Originally Posted by Satoru

It could be your router, so if you can swap that out that might be helpful. Also try it direclty wired instead of wireless as well.

This new modem doesn't allow me to connect directly. I have to use a router. I manage to install steam on my laptop now by forwarding the ports for steam on my router.

05-20-2012, 12:44 AM	#1
devilkioy Join Date: May 2012 Reputation: 0 Posts: 7	Unable to Install Steam Hi guys, I just bought a new win 7 laptop and since ystd i have been trying to install steam on this new laptop but whenever i complete the installation and steam automatically updates the steam platform, it will just get stuck at either 0%, 19%, 30%, 32% or 35%. I have tried everything i can including uninstalling my anti-virus, turning my firewall off, turning my UAC off, deleting/renaming the blob file and reinstalling a dozen of times. I even tried installing it on my brother's laptop (which used to be able to use steam) but the same thing also happens. Is there something that i have missed out or is there something wrong with the server update? Anyone knows?

05-21-2012, 05:20 AM	#4
devilkioy Join Date: May 2012 Reputation: 0 Posts: 7	I am running on a home fire-optic connection. Also i realised a new trend now everytime i reinstall steam, the update will 1st go to 26% then it will automatically close. Sometimes it will reopen and get stuck sometimes it doesn't reopen itself but when i reopen it, it gets stuck Last edited by devilkioy: 05-21-2012 at 05:26 AM.

05-21-2012, 05:44 AM	#7
kakkerlak Banned Join Date: Feb 2004 Reputation: 2165 Posts: 24,014	turned off what firewall? if it is not the windows firewall turning off is not good enough. your whole country is firewalled as far as I know. Last edited by kakkerlak: 05-21-2012 at 05:47 AM.

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05-20-2012, 05:25 AM	#2
kakkerlak Banned Join Date: Feb 2004 Reputation: 2165 Posts: 24,014	satellite connection or school network?

05-20-2012, 10:42 AM	#3
Satoru Join Date: Jul 2008 Reputation: 3146 Posts: 9,084	Also the % failure sounds like you are tethering on3g?

05-21-2012, 05:35 AM	#5
kakkerlak Banned Join Date: Feb 2004 Reputation: 2165 Posts: 24,014	classic firewall or smething else blocking steam. any parental control installed? it may be hidden.

05-21-2012, 05:43 AM	#6
devilkioy Join Date: May 2012 Reputation: 0 Posts: 7	i checked non at all... i turned off all the firewall including the router firewall...

05-21-2012, 05:50 AM	#9
kakkerlak Banned Join Date: Feb 2004 Reputation: 2165 Posts: 24,014	it is your system you tell us. singapore is firewalled too.

05-21-2012, 07:39 AM	#12
devilkioy Join Date: May 2012 Reputation: 0 Posts: 7	Yea it is my connection problem... i can finally install it after i change to another connection... now i have to figure out how to make it work with my home connection... Thanks for the advise...

05-21-2012, 08:28 AM	#13
Satoru Join Date: Jul 2008 Reputation: 3146 Posts: 9,084	It could be your router, so if you can swap that out that might be helpful. Also try it direclty wired instead of wireless as well.