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Old 06-29-2012, 06:20 PM   #1
underdogamesman
 
 
 
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Exclamation Steam-Error An error occurred while installing Quantum Conundrum (No subscription)

Help ME!!!!How do I install it?!!
It also happens for Portal 2.

Last edited by underdogamesman: 07-02-2012 at 12:05 AM. Reason: Portal 2 can't download for same reason.
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Old 06-29-2012, 06:40 PM   #2
nrnoble
 
 
 
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Can you post the full error message and post your config?
Can you explain what you mean by "No subscription"?


Steam: System-->Help-->System information
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Old 07-02-2012, 12:23 AM   #3
underdogamesman
 
 
 
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Errors

Quote:
Originally Posted by nrnoble View Post
Can you post the full error message and post your config?
Can you explain what you mean by "No subscription"?


Steam: System-->Help-->System information
The errors look like this and this.
Running Windows O.S. 7 and latest Steam.
My config? How do I get that? I don't know what Steam means by ''No subscription''
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Old 07-02-2012, 03:27 AM   #4
nrnoble
 
 
 
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Quote:
Originally Posted by underdogamesman View Post
My config? How do I get that?
To get your config info go into Steam, Help menu, Select "System Information"
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Old 07-02-2012, 03:19 PM   #5
underdogamesman
 
 
 
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My config is Processor Information:
Vendor: GenuineIntel
Speed: 2499 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (32 bit)
NTFS: Supported
Crypto Provider Codes: Unsupported 366 0x490 0x0 0x0

Video Card:Intel Gma 3100 Graphics
Driver: Intel GMA 3100 Driver

DirectX Driver Name: igdumdx32.dll
Driver Version: 7.1.542.0
DirectX Driver Version: 8.15.10.1912
Driver Date: 22 May 2006
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) G33/G31 Express Chipset Family
VendorID: 0x8086
DeviceID: 0x29c2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1600 x 1200
Desktop Resolution: 1600 x 1200
Primary Display Size: 22.20" x 16.65" (27.76" diag)
56.4cm x 42.3cm (70.5cm diag)
Primary Bus Type Not Detected
Primary VRAM: 3 MB
Supported MSAA Modes Not Detected

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 2037 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 305242 Mb
Largest Free Hard Disk Block: 100389 Mb
OS Install Date: Dec 20 2009
Game Controller: None detected

Installed software:
7-Zip 9.20
Acer eDisplay Management
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe CS6 Design and Web Premium
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Help Manager
Adobe Photoshop Lightroom 4
Advanced RAR Password Recovery (remove only)
Android SDK Tools
Angry Birds Space
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Artweaver Free 3.0
Ashampoo ClipFinder HD v.2.2.6
Ashampoo Gadge It 1.0.0
Ashampoo MouseTracer 1.0.1
ASIMO DESKTOP WIDGET
Ask Toolbar
Audacity 2.0
Avanquest update
Avira Free Antivirus
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
Bejeweled Twist
BitTorrent
BitTorrentBar Toolbar
BitZipper 2010
Blender
Bonjour
BrickForce 1.4.40
Bryce 7.1
Build-A-Lot
Build-A-Lot 2
Build-A-Lot 3
Build-A-Lot 4
CamStudio OSS Desktop Recorder
Camtasia Studio 7
ChatZum Toolbar
Cobalt
Compatibility Pack for the 2007 Office system
Complitly
CursorFX
CyberLink DVD Suite Deluxe
CyberLink PowerDVD 11
D3DX10
Debut Video Capture Software
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DirectX for Managed Code Update (Summer 2004)
Dxtory version 2.0.112
Enhanced Multimedia Keyboard Solution
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Image Clip Palette
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
ESCX4700_4100 User's Guide
Etch A Sketch
Faceb662 version 1.5
Finderbar
Fraps (remove only)
Free PDF Tablet 0.1
FUJIFILM FinePixViewer S Ver.2.1
Garry's Mod
Garry's Mod 13
Gino Player
Gizmo Central
Google Earth
Google SketchUp 8
Google Talk Plugin
Google Update Helper
Hardware Diagnostic Tools
Hewlett-Packard ACLM.NET v1.1.0.0
HP Active Support Library
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP Odometer
HP Picasso Media Center Add-In
HP Product Detection
HP Recovery Manager RSS
HP Support Information
HP Total Care Setup
HP Update
HPAsset component for HP Active Support Library
HyperCam 3
I Want This
iBar 1.1
Intel(R) Graphics Media Accelerator Driver
InterActual Player
IrfanView (remove only)
iTunes
Java Auto Updater
Java(TM) 6 Update 31
Java(TM) 7 Update 4
Java(TM) SE Development Kit 7 Update 3
JavaFX 2.0.3 SDK
JavaFX 2.1.0
Jewel Quest Heritage
Jing
Join Me
Junk Mail filter update
LabelPrint
LightScribe System Software
LogMeIn
LogMeIn Hamachi
LogonStudio
LOVE (remove only)
Mac OS X Cursors
Magic ISO Maker v5.5 (build 0281)
MagicDisc 2.7.106
MCI Screensaver 2
Mesh Runtime
Microsoft .NET Framework 4.5 Client Profile Developer Preview
Microsoft .NET Framework 4.5 Extended Developer Preview
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Microsoft WSE 3.0 Runtime
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
Minecraft Note Block Studio version 3.1.2
Minecraft PC Gamer Demo version 1.5
Minecraft Version Changer
Motorola Driver Installation
Mozilla Firefox 9.0.1 (x86 en-GB)
Mozilla Thunderbird 12.0.1 (x86 en-GB)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Web Search (Smiley Central)
Mystery P.I. - Lost in Los Angeles
Mystery P.I. - Stolen in San Francisco
Nexus 12.2
Norton Internet Security
ObjectBar
OpenAL
OpenOffice.org 3.1
Oracle VM VirtualBox 4.1.12
Paint.NET v3.5.10
PDF Settings CS6
Penguin Inferno version 1.0
PIF DESIGNER
Pivot Software
Portal
Portal 2 - The Final Hours
Portal: First Slice
Power2Go
Powerbullet Presenter 1.44
PowerDirector
PriceGong 2.6.4
Python 2.6 pywin32-212
Python 2.6.1
RAR Password Unlocker 4.3.0.0
Real Desktop 1.60 Professional
Real Desktop 1.77 Standard
Realtek High Definition Audio Driver
RocketDock 1.3.5
Safari
SDK
SecondLifeViewer (remove only)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Skype™ 5.10
Skype Click to Call
SpongeBob Diner Dash
Steam
Super TextTwist
SweetIM for Messenger 3.6
SweetPacks Toolbar for Internet Explorer 4.5
Tasty Planet
Tasty Planet - Back for Seconds
Tasty Planet: Back for Seconds
TeamViewer 7
TextTwist 2
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 Generations
The Sims™ 3 Late Night
The Sims™ 3 World Adventures
Total Screen Recorder Gold 1.5
Tropico 4
Tube Toolbox
TuneUp Utilities 2012
TuneUp Utilities Language Pack (en-US)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update Installer for WildTangent Games App
Update Manager for SweetPacks 1.0
VideoPad Video Editor
VmciSockets
VMware Player
Warhammer® 40,000®: Dawn of War® II – Retribution™
Water Drop Desktop Wallpaper 1.3.0
WBFS Manager 2.5
WildTangent Games App (HP Games)
WindowBlinds
WindowFX
Windows 7 Upgrade Advisor
Windows Driver Package - 2Wire (2WIREPCP) Net (09/18/2002 1.4.0.5)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR 4.11 (32-bit)
XSplit
Yahoo! Software Update
Yahoo!7 Messenger
Yahoo!7 Toolbar
Yontoo 1.10.02
YoutubePlus

Last edited by underdogamesman: 07-02-2012 at 03:22 PM.
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Old 10-02-2012, 02:33 PM   #6
The Oddler
 
 
 
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Hi,

I just got the same error, while trying to install GameMaker. Restarting Steam fixed it for me. No idea what it means, but it's gone now

You probably already got it fixed, since the question is a few months old, though maybe someone else has it, and then I hope this helps.

-P
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Old 10-07-2012, 02:56 PM   #7
anthrax4366
 
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Failed ti create the D3 D9 device! this can happen if the desk top is locked, exting...
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